Trusted Agent profile · Croydon · Surrey

haart Croydon reviews

★★★★★ Excellent

931 reviews across 3 platforms

121 South End, Croydon, Surrey, CR0 1BJ

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haart's office in Croydon, Surrey, at 121 South End, is rated 4.7 out of 5 across 931 reviews on three platforms, including 916 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.7 / 5

916

Reviews on Google

This office

Facebook logo

3.8 / 5

14

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Google

Anna was the most amazing guide, we all were actually at ease and sincerely felt she was taking all steps nessesary to ensure we got all the information we wanted from the seller. Truly an asset to your company

Balaram · 14 June 2022

Agent replied

Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Aliya Haart Lettings

5/5

Google

Excellent service so far (week 2 after offer accepted). I dealt with Melvin for my first time buy and process has been very quick and smooth. He has also been incredibly helpful with passing on and answering questions. Would absolutely deal with again. Thanks! :)

Matthew · 9 July 2021

Agent replied

Hi Matthew Thank you for this wonderful review Kind regards haart sales team

5/5

Google

Ellie was great from start to finish. Explained everything really clearly at every stage. Responded very quickly when needed. Can’t fault her or Haart throughout the process.

Samir · 1 August 2023

Agent replied · 30 September 2023

Thank you for the 5 stars ! haart lettings, Croydon

5/5

Google

Thank you Kyle for all your help with selling my flat. It was pleasure to deal with you. I found haart very helpful!!!

QRF · 31 October 2023

Agent replied · 30 December 2023

Thank you for the 5 stars! haart, Croydon

5/5

Google

Big thank you to Haart for securing an apartment for me. Ellie was really helpful with the whole process. I 100% recommend this service :)

Alase · 9 September 2023

Agent replied · 30 September 2023

Thank you for the review ! haart lettings, Croydon

5/5

Google

Had viewings of 3 properties and Azziza Robinson was the best ever sales person to have taken me around. Made me feel absolutely comfortable which meant I could spent more time looking at the details in property without having to worry about someone rushing me. Very enthusiastic, passionate and certainly knowledgeable.

Umair · 29 July 2019

Agent replied

Umair Babar, thank you for your kind review; we are happy to pass along your comments to the team here at haart Croydon!

5/5

Google

Thank you Amanda keogh for your quick response for my property. I was ever so worried as I had so much to deal with and you made it all very stress free. Reassuring to have you at the end of a phone, thank you Amanda keogh.

Shelley · 2 March 2021

Agent replied

Dear Shelley, thank you for your feedback, we are pleased to hear you are happy with the service provided to you. Kind Regards Amanda -Haart Lettings

5/5

Google

Excellent service . Thanks to Jasmine for all her help and assistance.

Eddy · 7 June 2024

Agent replied · 21 June 2024

Thank you for your 5 stars! haart lettings, Croydon

5/5

Google

Jasmine was very knowledgeable and helped with my queries efficiently. Thank you.

Kelly · 7 June 2024

Agent replied · 21 June 2024

Thank you for the 5 stars! haart lettings, Croydon

5/5

Google

I am very grateful to Matt Blomeley for his representation - a first class support service. As a Landlord I could not have asked for better. It's one thing someone going out there to bat for you, it's another when that person does it with passion and integrity and brings home results. Matt is moving on and I wish him well - I am very sorry to lose you. You really have set the bar, dealing with my case with knowledge, sensitivity and assuredness. Not everyone behaves properly and decently in a Pandemic (as you would want, hope and expect) and the fact that you dug deep and scratched beyond the surface - and delivered for me - thank you, thank you!

Irene · 26 June 2020

5/5

Google

Brad Murray is my hero, along with a fantastic new landlord, Oliver. Brad listened to me, made me feel heard & cared about as a customer & human being. Brad recommended a brilliant moving company who were good at keeping their distance from me. Brad has been a joy to work with during this really odd moving situation. First time renting from a video call!! He is honest & trustworthy. Could be teaching all other agencies how to behave. I'm going to miss our chats. Have to go & unpack tissues now! Bye

Lydia · 24 June 2020

4/5

Google

Ellie was very grateful and made this whole process very easy for me. She guided me the whole process step by step in a professional way. Good luck

Hasnain · 25 May 2023

Agent replied · 24 June 2023

Great review of our Negotiator Ellie, thanks for the 5 star Review haart Croydon Lettings

5/5

Google

We had a leak in our bathroom, we reported to Haar, the issues has been resolved within 2 days, thanks to Laszlo's quick and proactive response. Thank you!👍🏼 …

Lilla · 25 April 2023

Agent replied · 24 June 2023

Thank Lilla for a great review of Laszlo we are glad your issues were resolved quickly. haart Property Management Team

5/5

Google

Kapri is a very professional and informative agent that helped me get a viewing. She was punctual and extremely helpful which made my experience much better! One of the best agents I’ve met!

Renee · 11 December 2022

Agent replied

Hi Renee, thank you for the review! It is much appreciated. Kind regards haart lettings, Croydon

5/5

Google

Very satisfied with the progress made over a few days of trying to sort out a last minute flat for myself. Ellie has been really helpful and on task with everything. 👏🏽👏🏽 …

Claudio · 11 December 2022

Agent replied

Dear Claudio, thank you so much for the review! haart lettings, Croydon

5/5

Google

I was locked out of my property in the cold, and Nahid went above and beyond to let myself and my child into the property at 9pm in the evening too by fetching the spare keys! Thank you for being so selfless and kind.

Boro · 6 April 2021

Agent replied

Dear Boro, thank you for your review and lovely words regarding the service you received. Kind Regards Nahid - Haart Lettings

1/5

Google

Received a letter regarding a couple looking for house by a strange looking man named Danny Grey, I've never spoken to Danny Grey or gave him my details. Be very wary.

Josh · 23 April 2026

5/5

Google

We were pleased to have found our rented property through Haart. The quality of the flat made it a dream to live in. The team in general has also been very professional all along. The latest property manager handling our property is extraordinary. She had barely taken over from a previous colleague and was already on top of the queries we had raised with the agency. She took them seriously and handled them one by one in a very professional and extremely responsive and resourceful way. Plus, she is always pleasant to speak to and makes you feel like she genuinely cares about the problem you are trying to solve, enough at least to make it progress fast. In the space of a few weeks, we have had repairs identified and executed thanks to her eagerness and professional drive. It is always a pleasure to be dealing with people that take their role at Haart, very much at heart (pun intended). We are very pleased that she is overseeing our property management and we hope she will stay around for as long as we are in :). Thanks @ Aliya Charnley!

Sisca · 26 November 2022

Agent replied

Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Aliya Haart Letting

5/5

Google

Exceptional service from Esther, she is incredibly knowledgeable about providing the details of the property also responsive to all my questions, and guide me through every step with professionalism and care and Now I am very close to get the property which I want because of her supports . Highly recommend for anyone looking to buy property.

Manju · 26 June 2024

Agent replied · 25 August 2024

Thank you for your review, it is lovely to hear you are happy with the service received. Kind Regards, Haart Estate Agents, Croydon

5/5

Google

A really big thank you to Ashley in the property management team for his assistance. He went above and beyond when answering my questions and queries.

Carol · 2 June 2023

Agent replied · 30 September 2023

Thank you Stephanie! haart lettings, Croydon

5/5

Google

Oswald (Oz). What can I say. When you deal with an estate agent one expects there will be problems. Yes, there were problems but Oz was sorting them out immediately, negotiating diplomatically and professionally. We had a protracted house sale and purchase which lasted almost 12 months. Oz kept us updated every step of the way. He made an extremely difficult situation so much easier to deal with. Thankyou Oz, you are a top man and a genuinely nice guy. Thankyou again for all your help.

Vince · 11 November 2022

Agent replied

Thank you for taking the time to leave a review, its much appreciated. Glad to hear you were happy with the service and we managed to get your house sold successfully, overcoming any problems promptly. Many thanks - Haart Estate Agents

4/5

Google

I had my home valued by Amy at Haart croydon i am not selling this year so didn’t want to waste to much of her time but she made me feel at ease and answered all my questions! Very highly recommended. Very helpful friendly staff! Thanks Amy

Kc · 8 February 2020

Agent replied

Thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

5/5

Google

A really big thank you to Ashley in the property management team for his assistance. He went above and beyond when answering my questions and queries.

Stephanie · 25 May 2023

Agent replied · 24 June 2023

Thank you Stephanie! haart lettings, Croydon

5/5

Google

Ellie has been personable, knowledgeable, transparent and responsive throughout my property search, from viewing to offer negotiation and now the referencing process. Great service. Thanks so much!

Gemma · 25 April 2023

Agent replied · 24 June 2023

Hi Gemma, thank you for your feedback on your experience with our Croydon branch - always lovely to hear ! haart lettings, Croydon

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Croydon

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Croydon won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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