Trusted Agent profile Β· Croydon

haart Croydon reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

609 reviews across 1 platform

121 South End, Croydon, CR0 1BJ

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haart's office in Croydon, at 121 South End, is rated 4.7 out of 5 across 609 reviews on 1 platform, including 609 Google reviews rated 4.7.

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4.7 / 5

609

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Google

Ellie was very friendly and professional helping me find a place to rent on short notice with a smooth process making the stressful time of moving less so.

Billy Β· 17 December 2023

Agent replied Β· 14 June 2024

Thank you for the 5 stars! haart lettings, Croydon

1/5

Google

very bad really worst don't go there personal experience they told .me to pay holding deposit £536 once landlord accepted go for further if landlord rejects or any fail they said return the money back but they didn't this people will steal money I request them at least give part amount manager was cool and said money will not refund amazing technique to steal peoples hard money😞

Uzbeki Β· 22 August 2025

5/5

Google

Laszlo was brilliant helping out with our leak at the property. And he was also a nice person. He managed to get the contractor out next day and the issue was rectified on the spot.

Zsolt Β· 15 June 2023

Agent replied Β· 14 June 2024

Zsolt thanks for another amazing review of laszlo we are happy you issue was dealt with promptly. haart Property Management Team

5/5

Google

Excellent service so far (week 2 after offer accepted). I dealt with Melvin for my first time buy and process has been very quick and smooth. He has also been incredibly helpful with passing on and answering questions. Would absolutely deal with again. Thanks! :)

Matthew Β· 15 June 2022

Agent replied Β· 14 June 2024

Hi Matthew Thank you for this wonderful review Kind regards haart sales team

5/5

Google

Thank you Tiffany for always going above and beyond, appreciate you and your hard work :)

Sian Β· 26 July 2024

Agent replied Β· 25 August 2024

Thank you for your lovely words, and five star review. haart Sutton property management.

5/5

Google

Just wanted to say thank you to Ashley Lowe who assisted us with our tenancy extension and made everything so simple. Very professionally done…..so thank you Ashley!

T Β· 17 December 2023

Agent replied Β· 14 June 2024

Thank you for the positive review! haart lettings, Croydon

5/5

Google

Thank you so much Tiffany, for your continued hard work and attention to detail.

Matt Β· 20 August 2024

Agent replied Β· 25 August 2024

Thank you for your positive review! Kind Regards haart Property Management

5/5

Google

Ellie is wonderful responsible person with her support I got a nice house within 7 days I really happy to give 5stars. highly recommended

M Β· 15 February 2024

Agent replied Β· 14 June 2024

Thank you for your positive feedback. haart lettings, Croydon

5/5

Google

Lisa Squibb and Oswald were absolutely brilliant from start to finish. We completed in a magic 27 days! Many thanks to them both and for a wonderful experience.

Ihtesham Β· 17 November 2023

Agent replied Β· 14 June 2024

Thank you for your review, it is lovely to hear you are happy with the service received. Kind Regards - haart Estate Agent

5/5

Google

Our agent was Melvin and he was very thorough and patient. Gave us the time to ask all our questions and was detailed in his response. I like that he tries to take feedback to make our experience better. I would definitely recommend Melvin.

Reitz Β· 15 June 2022

Agent replied Β· 14 June 2024

Hi Reitz Thank you for your lovely review kind regards haarts

5/5

Google

Esther has been great! I highly recommend her!! She's always been really professional and attentive. 5 stars!

Richard Β· 26 June 2024

Agent replied Β· 25 August 2024

Thank you for your review, it is lovely to hear you are happy with the service received. Kind Regards, Haart Estate Agents, Croydon

5/5

Google

Had a wonderful experience with Haart of Croydon. Dealt with Sven who was very helpful and polite. Always dealt with us with a smile. Overall very satisfied with Haart!!

Ady Β· 18 October 2023

Agent replied Β· 14 June 2024

Thank you for the 5 stars! haart lettings, Croydon

5/5

Google

Very satisfied with the progress made over a few days of trying to sort out a last minute flat for myself. Ellie has been really helpful and on task with everything. πŸ‘πŸ½πŸ‘πŸ½ …

Claudio Β· 15 June 2023

Agent replied Β· 14 June 2024

Dear Claudio, thank you so much for the review! haart lettings, Croydon

5/5

Google

Kapri is a very professional and informative agent that helped me get a viewing. She was punctual and extremely helpful which made my experience much better! One of the best agents I’ve met!

Renee Β· 15 June 2023

Agent replied Β· 14 June 2024

Hi Renee, thank you for the review! It is much appreciated. Kind regards haart lettings, Croydon

5/5

Google

Esther was very helpful and polite. Could contact easily and she arranged viewings promptly. Thank you for all help Esther!

Premalatha Β· 15 April 2024

Agent replied Β· 14 June 2024

Thank you for your review, it is lovely to hear you are happy with the service received. Kind Regards, Haart Estate Agents, Croydon

5/5

Google

I came into the branch and spoke to Jasmine, she was so helpful, would highly recommend

Patricia Β· 26 June 2024

Agent replied Β· 25 August 2024

Thank you for the positive feedback. haart lettings, Croydon

5/5

Google

Thank you Tiffany for your continued help and support

Emily Β· 16 October 2024

Agent replied Β· 23 October 2024

Thank you for your five star review. haart Sutton property management.

5/5

Google

Thank you so much to Ellie . What a great service she could answer all my questions and knew everything about letting a property .

Christina Β· 17 December 2023

Agent replied Β· 14 June 2024

Thank you for the 5 stars! haart lettings, Croydon

5/5

Google

Thank you Tiffany, for your all your help and support ! Definitely recommend

Summer Β· 4 August 2024

Agent replied Β· 25 August 2024

Thank you for your review. haart Sutton property management.

5/5

Google

Oswald (Oz). What can I say. When you deal with an estate agent one expects there will be problems. Yes, there were problems but Oz was sorting them out immediately, negotiating diplomatically and professionally. We had a protracted house sale and purchase which lasted almost 12 months. Oz kept us updated every step of the way. He made an extremely difficult situation so much easier to deal with. Thankyou Oz, you are a top man and a genuinely nice guy. Thankyou again for all your help.

Vince Β· 15 June 2023

Agent replied Β· 14 June 2024

Thank you for taking the time to leave a review, its much appreciated. Glad to hear you were happy with the service and we managed to get your house sold successfully, overcoming any problems promptly. Many thanks - Haart Estate Agents

5/5

Google

We were pleased to have found our rented property through Haart. The quality of the flat made it a dream to live in. The team in general has also been very professional all along. The latest property manager handling our property is extraordinary. She had barely taken over from a previous colleague and was already on top of the queries we had raised with the agency. She took them seriously and handled them one by one in a very professional and extremely responsive and resourceful way. Plus, she is always pleasant to speak to and makes you feel like she genuinely cares about the problem you are trying to solve, enough at least to make it progress fast. In the space of a few weeks, we have had repairs identified and executed thanks to her eagerness and professional drive. It is always a pleasure to be dealing with people that take their role at Haart, very much at heart (pun intended). We are very pleased that she is overseeing our property management and we hope she will stay around for as long as we are in :). Thanks @ Aliya Charnley!PositiveResponsiveness, Professionalism

S Β· 15 June 2023

Agent replied Β· 14 June 2024

Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Aliya Haart Letting

5/5

Google

I have dealt with Haart for many years now first Mo at Ealing who is unfortunately no longer there. Then Streatham Ashu who again is no longer there. But I’ve received consistent support and guidance with my properties from one Individual Billie-Lee Blankson. When I called her this week I was a little disappointed to hear she was no longing dealing with the actual letting but very happy to hear of her transition into the Property Management team. I have always found this sector of haart’s business the worst part. However I am hopeful now with her in this department things will go from strength to strength. Well done Billie-lee let’s see how things go with my flats moving forward.

Temps Β· 15 June 2023

Agent replied Β· 14 June 2024

Dear temps, Thank you for the great reveiw, Many thanks, haart lettings

5/5

Google

Bravo to Billie-Lee Blankson!!!! I am letting a unit managed by Haart lettings agency Croydon. My landlord was putting pressure on us to vacate the flat, and we were unsure of what to do. I get in touch with Haart's customer service department to ask for help and direction. Spoke with a few of them, but I was unable to receive the right advice. The property manager at Surrey Haart, Billie-Lee Blankson, was the last person I spoke with. She was able to clarify for me the legal as well as other requirements for leaving the residence. Billie's proficiency in real estate business really impresses me; I have no doubts that she has solid real estate background. Despite having a hectic schedule, she made room for us on short notice and booked a space. This demonstrates a client-centric and helpful approach. Bravo, Billie. Finally, she also does a superb job of comprehending legal contracts and their implications. She assisted us in understanding all of the legal restrictions and safeguards. She went above by offering advice and suggestions that we should heed in order to go forward. Billie, I'm very impressed with your expertise, helpfulness, attention to detail, ability to grasp the problem, and ability to offer the appropriate advice. Employees like you will undoubtedly make a significant difference to your business. Continue the wonderful work. Thank you a million once again. Regards, Ismail Shaikh

Aadil Β· 15 June 2023

Agent replied Β· 14 June 2024

Ismail what a great review for Billie-lee from you. We are always happy to hear about above and beyond Service from our staff members. Glad you have received 5 star service from her. All the best in your future endeavours Haart Property Management Team

5/5

Google

Just popped by recently to gather some info regarding a property I am hoping to rent out once renovations are complete. I was greeted by a very attentive young man named Ashley, he explained he was a Property Manager, so I am unsure if he was the best person to point my queries towards, but he gave me tonnes loads of relevant information, great insight in to the area local to my property i.e. what the rental market looks likes etc. I was completely blown away by the level of service I received and I will definitely be using Haart once my property is ready in the next few weeks. Unsure whom in the business reviews these, but this young man Ashley (sorry I did not note his last name - he is a rather tall, athletic, very well spoken young black man) is an absolute credit to your branch and made an exceptional impression on both myself and my wife also (who is the most fussiest of people at the best of times). We both left feeling like we had found a person and a business we can trust! We will definitely be back again! Thanks for the info and probably one of the best customer experiences I have ever had!

Menelik Β· 15 June 2023

Agent replied Β· 14 June 2024

Thank you for the 5 stars and fantastic feedback ! haart lettings, Croydon

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