Trusted Agent profile · Croydon
★★★★★
382 reviews across 3 platforms
2 High Street, Croydon, CR0 1YA, CR0 1YA
Foxtons's office in Croydon, at 2 High Street, is rated 3.9 out of 5 across 382 reviews on three platforms, including 228 Google reviews rated 4.3.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
1/5
GoogleI was so excited moving into my new place but I had to change this review severely. They are wonderful before you’ve signed a contract but once signed it’s a nightmare. I’ve had nothing but horrible experiences and they don’t deal with a single issue. I’ve lived without hot water for 4 months and they have just given me the run around on a good day when they actually respond (which is rare). Avoid if you enjoy your sanity.
5/5
GoogleMany thanks to Foxtons for getting our sale done super quick. Especial thanks to Phoebe who was with us at each and every stage, guiding us and explaining things very patiently.
5/5
GoogleVery great work. They helped me a lot. Foxtons is great Croydon Estate agents. I am really thankful to everyone . Especially Carley and Darren. Thanks every much ❤️
5/5
GoogleI have recently rented a flat through foxton in East Croydon, I would like to thank Emanuel for his amazing and hassle-free services. They have got nice listings. I booked the very first place he had shown to us. Emanuel has always been available for all the queries and requests. Thanks again !
5/5
GoogleI recently moved to Croydon area using letting services from Foxton’s. Our agent ; Salonee was able to work with us towards finding the property within our budget and time-scale. All the staff, have been resourceful , helpful and timely.
5/5
GoogleDipan was most professional from the time he took this listing. Worked hard to get all the properties rented in time.... well done!!!
Thank you for sharing your experience with us Rizvan, we'll be sure you pass on your kinds words to Dipan!
5/5
GoogleWorked with Salonee Jamnadass of the Croydon office. Efficient, effective, responsive. Helped me secure my apartment quickly and effortlessly and made my apartment hunting process a breeze.
1/5
TrustpilotMoved in on 10 September and by 13…
Moved in on 10 September and by 13 September the ceiling was leaking, right under an old water-damage stain they absolutely knew about.
5/5
GoogleWe have recently completed a sale with the help of Richard Pedley at Foxtons in Croydon. The service was exemplary, combined with his experience and knowledge of the market, it allowed us to find the sale we wanted. Whenever any questions … More
5/5
GoogleReally good experience with Foxtons so far. Stanislav is helping me to find a flat. He is fantastic! Very kind, accommodating and helpful.
1/5
TrustpilotUseless
From my experience, borderline incompetent.
5/5
GoogleGreat customer service and communication from the team especially Salonee who took us through the entire process. I would highly recommend Foxtons.
3/5
TrustpilotIgnoring The Problem
Our agent Tom who found us the new apartment was great.
5/5
GoogleWe would highly recommend estate agent Stanislav who is helping us to find our new home.He is friendly, professional, super responsive and always quick and efficient with communications. It is pleasure to deal with Stanislav.
Hi, Julija S! Thank you for your review. Sophie, Get it done with London’s number 1!
4/5
GoogleI really recommend Phoebe Plaskasoviti at Foxtons. She really listened to what I was looking for and kept in touch throughout my search.
5/5
GoogleI would like to say a huge thank you to Gabriel Caragea for finding my first home! Gabriel has dedicated so much time to help me find the property and support through the whole process. He is so professional, supportive and trustful. Gabriel, thank you so much! The best estate agent :)
5/5
GoogleDiana was very helpful and always listened to our requirements suggesting best options. Her work ethics is great too!
1/5
Google0 communication. Booked for a viewing, agent didn't turn up or let me know - nothing that evening and nothing all the next morning. Called in and excuse was: "oh yesterday was a busy one" Takes about 10 seconds to send a text, make a call or send an email to reschedule or just say you'll be late, give me some sort of valid reason. Don't bother with this place
5/5
GoogleI want to say thank you for helping us to buy a flat in Croydon area. And I want to say thank you specially to Oscar Evans from Croydon branch, for all the hard work that he have done. Without him pushing thing to move faster, this couldn't be possible. Thank you Oscar.
5/5
GoogleThe team at Foxtons Croydon have been professional and supportive from start to finish. They provided regular viewings that led to several offers and eventual sale. I would highly recommend.
5/5
GoogleStanislav is very professional and good to work with.
3/5
TrustpilotFoxtons were eager to get the property…
Foxtons were eager to get the property up for sale. After that communication and feedback were poor
1/5
GoogleMyself and my gf have managed to use our life savings to buy a property. We use foxtons being the Monoplay of Estate agents yet they turned out to be no good. Foxtons failed to give proof of our snagging list for a new build property to the developer. Now the developer won't do anything as they legally don't have to due to Foxtons lack of care. Instead of helping with the situation I got this email. 'I’m afraid that from here, there is very little that we can do and our hands are tied as our contract with the developer no longer exists, thus we cannot chase further on any end.' Now myself and my partner are having major issues fighting the developers for things we were promised on exchange due to Foxtons loosing any proof of this. Very unstatised and expected much better of Foxtons.
1/5
GoogleWorst experience you can get! We rented a flat with them. The flat was given to us dirty (in a disgusting way, with still food in the oven, pubic hair and dirty WC and a lot of dust everywhere) despite we asked three times if the flat would have been cleaned before renting. At my request of explanations, they lied said we never requested the flat to be clean. They left us with no hot water as the account had a debt. We had to shower our son with cold water. When we asked for a solution, they told us to pay for the debt and that we would be reimbursed... Some day. The flat was also full of damages and we had no inventory done, we are taking photos as we don't trust these people. I won't say the name of the agent, but be careful, ours lied to us and was totally unreliable. Worst experience ever after moving many other times.
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