5/5
Very good experience
Trusted Agent profile Β· Croydon
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2,072 reviews across 2 platforms
137-139 Wickham Road, Croydon, CR0 8TE, CR0 8TE
Part of Cubitt and West, see every office.
Cubitt & West's office in Croydon, at 137-139 Wickham Road, is rated 4.7 out of 5 across 2,072 reviews on two platforms, including 210 Google reviews rated 4.7.
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Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
Very good experience
5/5
Very efficient and helpful
Very efficient. From start to finish the process was very easy and they always listened to my views. Always let me know of viewings in plenty of time and followed up with comments. A successful sale. Thank you
Hi Carole,Thank you for leaving a review! It's fantastic to hear how efficient you've found our team to be and how they've helped to achieve your sale.Best wishes,Cubitt & West.
5/5
I would recommend Cubitt and West, Micah one of the lettings advisor was extremely professional and a great help throughout the whole process of the property. Thank you for all the help.
Dear JL Thank you for leaving a great review about Micah at our Shirley Lettings Branch. We will be sure to pass on your comments to him. Best wishes Becky Jennings Operations Director
5/5
I have dealt with Cubitt & West (Shirley) for two years now and as a landlord the have been invaluable to my business. As a property becomes vacant, they let it immediately and from then on they make my life easy: rent collections with ease and all services are available if needed including a rent guarantee ! Look no further for a landlord service
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West
5/5
Harry Sloggett at the Southsea branch
Harry Sloggett at the Southsea branch is an absolutely amazing and helpful agent. Highly recommended. Thank you so much for your help! π
Hi Preeti,Thank you for your kind review - we will pass this on to the team!Thanks again, Cubitt & West
5/5
If I could leave 10 stars I would
If I could leave 10 stars I would, exceptional service from first contact to a congratulary phone call after we moved. Our sale and completion only took 9 weeks which went so smoothly, Liam and Scott communicated regularly throughout keeping us updated and reassured . Very highly recommended company.
Dear Customer 2Thank you for leaving such a kind review about Liam and Scott. We are glad you managed to get moved so quickly!Best wishesBecky JenningsOperations Director, Cubitt & West
5/5
Can't praise them highly enough.
Can't praise C&W in North End highly enough. Zoey, Michelle and Julie took care of my Mother's house sale from start to finish. I was kept fully informed right the way through. A very professional, but friendly team and I would highly recommend them to all
Good morning,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Zoey, Michelle & Julie- I will be sure to pass them along.Kind regards,Neil PiperSenior Operations Director
5/5
Superb, personal service!
I found myself in a situation where I was unexpectedly needing to rent and I can say that Chris at their Bognor office definitely went above and beyond to help, a superb experience from start to finish. I can't fault how proactive (and reactive depending on direction) they've been. All in all, given the pressures etc - 2 weeks from first contact (not even about the house I'm now renting) to being in a house that I couldn't be happier with is outstanding.
5/5
Ashleigh was fantastic throughout theβ¦
Ashleigh was fantastic throughout the letting process! Everything was done in a professional and timely manner. Could not be happier with the experience!
5/5
Excellent service from Kane Proverbs
Excellent service from Kane Proverbs, made the entire process run smoothly, kept us well informed and made all necessary arrangements on our behalf. We are very happy to refer Kane and Cubitt & West's services.
Thank you for leaving a review! It's great to hear how excellent the service you've received from Kane has been and how smooth he's been able to make the process for you.Best wishes,Cubitt & West.
5/5
Great team at Cubitt and West
Abbie and Beth have been brilliant at marketing, organising tenant move in and final bits and pieces. Communication has been really excellent and I would highly recommend them and their team.
Hi Tessa,Thank you for leaving a review! It's great to hear how excellent our agents, Abbie and Beth, have been throughout your experience and we're delighted you would recommend them to others.Best wishes,Cubitt & West.
5/5
Great Job Southsea!
Maddison, Claire and Martha are absolute stars! From initial phone calls through to selling my home they were a pleasure to work with. They kept me upto date and with a caring and friendly attitude though out which was really appreciated. I whole heartily recommend the Southsea office for a stress free service. π
Good afternoon,Thank-you for your glowing review of the Southsea office of Cubitt & West and in particular Maddie, Claire & Martha. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
Outstanding customer service
Maddison, Martha and Julie in Southsea have been brilliant throughout the whole selling process, answering all my questions whenever I was unsure of something. I felt very lucky to have them help me and I would 100% recommend Cubitt & West in Southsea to anyone needing to buy or sell a home.
Good afternoon,Thank-you for your kind words about Maddie, Martha & Julie from our Southsea office - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
Great service from Cubitt & West
Great service from Cubitt & West in Woodingdean, particularly Steve and Sarah who went above and beyond to get our house sale over the line
1/5
The worst estate agent in Britain
I honestly believe that Cubitt & West Redhill are the worst estate agents in Britain. Supposedly on the 4th March my property was sold. I then get queries because Cubitt & West were unable to explain to the purchaser what a 'Peppercorn Rent' is. 17th March I have heard nothing and after several calls I manage to speak to Cubitt & West, firstly to Tyrone who was no help at all and then to Michelle who later emails me to say that the valuation was being done that day but nobody turned up at the property to do this (?). Last Friday (1st April) I phoned to find out if I still have a purchaser and was told that someone would get back to me, nobody did. I have just phoned, got shouted at and told that there is nobody there that can tell me if I still have a purchaser, neither I or my solicitors have heard anything from Cubitt & West's proposed purchaser. Prior to accepting this offer other viewers turned up who were left standing in the cold & wet and no agent turned up from Cubitt & West and I had to show the viewers around the property myself. I honestly believe that Cubitt & West Redhill are the worst estate agents in Britain.
5/5
Sophie White
Selling a house can be a rollercoaster of emotions anyway let alone when you get thrown curve balls along the way! This amazing lady Sophie White took control of a difficult situation, understood totally what was going on and set about to resolve the problem! Cubbitt & West have a real asset in her!Lisa x
Hello, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
Daniel Nouari at Cubbit & West madeβ¦
Daniel Nouari at Cubbit & West made renting our first house a breeze! His professionalism and helpfulness were top-notch. He kept us well-informed throughout the process, and his flexibility with our schedule was impressive. βοΈβοΈβοΈβοΈβοΈ
Hi Morufat,Thank you for leaving a review! It's fantastic to hear how easy Daniel has made your experience of renting your first house and how he's been able to keep you well-informed throughout the process.Best wishes,Cubitt & West.
5/5
Very Professional
I cannot thank Cubitt&West enough for the excellent advice and support I have received. They are very professional and want the best outcome for their clients.I would not hesitate to recommend them and would certainly use their services again in the future.Susi Garland
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
The whole process was relaxed with noβ¦
The whole process was relaxed with no pressure. The video around property has proved to be invaluable too. Thank you for looking after us Sarah and Julie
Hi Tina,Thank you for leaving a review! We're delighted to hear how relaxed you've found your process to be and how our agents have looked after you throughout.Best wishes,Cubitt & West.
5/5
Southsea office
Fabulous service from Andy at the Southsea office. Really understood what I was looking for and suggested some lovely properties to view. Great communication during offer process and happy to say Iβve just had an offer accepted on the ideal house for me and my family.
Good afternoon Lorraine,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular, Andy. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
Brilliant service all round
Samara and Dan from the Southsea branch have been the most helpful and professional estate agents I have come across. Always keeping you up to date and always pro active in finding our perfect home. We really cant thank them enough!
Good morning Jean-Paul,Thank-you for your kind words about Samara & Dan from our Cubitt & West Southsea branch. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
The support given by Julie Bramble atβ¦
The support given by Julie Bramble at the Southsea office was exceptional during a stressful lockdown period to sell a house. She was always responsive to emails and kept me up-to-date with what was going on in the process. It was particularly helpful to have a named person who was looking after the sale.
Good morning Laura,Thank-you for your glowing review of the Southsea office and in particular our Senior Sales Progressor, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
I have rented a property from Cubittβ¦
I have rented a property from Cubitt and West twice already and my experience has always been very positive. Tyler especially was super helpful and I highly recommend anyone to look for a rental property with Tyler. Approachable, good at communicating, reliable and overall very friendly agent. :)
Dear DariaThank you for your kind words about Tyler in our Sutton Lettings Team. I will be sure to pass your comments along.Best RegardsBecky Jennings, Operations Director
5/5
Maddison, Emily and Amelia
Maddison, Emily and Amelia have been incredibly helpful, proactive and friendly with facilitating the sale of my house. They handled some tricky obstacles and challenges with professionalism and efficiency. They have gone the extra mile at all times providing outstanding customer service. I would highly recommend them.
Good afternoon Tania,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Maddie, Emily & Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
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