Trusted Agent profile · Croydon
★★★★★
2,072 reviews across 2 platforms
137-139 Wickham Road, Croydon, CR0 8TE, CR0 8TE
Part of Cubitt and West, see every office.
Cubitt & West's office in Croydon, at 137-139 Wickham Road, is rated 4.7 out of 5 across 2,072 reviews on two platforms, including 210 Google reviews rated 4.7.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
GoogleI would like to send a massive thank you to Micah Roye for giving us the best experience with our first time renting. 10/10 service.
Dear Lily Many thanks for leaving a great review about Micah in our Shirley Lettings branch. He will be pleased to read your review. Best wishes Becky Jennings, Cubitt & West
5/5
GoogleMicah Roye was really professional, friendly and helpful. He made sure the moving was smooth as possible without any issues I’m grateful for his services!
Dear Rafaela Many thanks for leaving a great review about Micah in our Shirley Lettings branch. He will be pleased to read your comments. Best wishes Becky Jennings Cubitt & West
5/5
TrustpilotGreat service
Emma, Maddison and Nicola has been amazing, really quick to reply and answer queries.It has been all good and smoot with them.
Hi Armando,Thank you for leaving a review! It's great to hear how amazing your experience has been with our agents and how smooth the process was.Best wishes,Cubitt & West.
5/5
TrustpilotRecently purchased my new build home…
Recently purchased my new build home from Cubitt & West. Nish was dealing with my case and she was extremely helpful and responsive. I had constant issues with my solicitors and it got to a point where Nish was providing me information that my solicitors should have. She practically did their job for them over the course of 2 months. I would strongly recommend Nish if you are purchasing through Cubitt & West.
5/5
TrustpilotAlia Hawes was brilliant..she went…
Alia Hawes was brilliant..she went above and beyond to arrange multiple viewings on one day to maximise our time. Thank you Alia.
HI Bion,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Alia, has been and how she's gone above and beyond to maximise your time with viewings.Best wishes,Cubitt & West.
5/5
TrustpilotWondering which agent to choose
Lisa from the Woodingdean office came to give a valuation today and it was a good experience. A lot of confidence in this office for their local knowledge and their market share. Definitely feel there is a team behind the person visiting to, good audio visual presentation and very friendly and professional approach.
Hello Tee,Thank you for your kind review! We're delighted to hear that Lisa from our Woodingdean office provided you with a positive and professional valuation experience. It's great to know that you felt confident in our team's local knowledge and market expertise. We're here for you every step of the way.Best wishes, Cubitt & West
5/5
GoogleMicah Roye made this process seamless We haven’t used an Estate agent before so being our first experience I am very please with him and the team and definitely recommend him Great work Thanks Debbie and Tobi
Dear Debbie Thank you for leaving a great review about Micah in our Shirley Lettings team. He will be pleased to read to your comments. Best wishes Becky Jennings, Cubitt & West
5/5
TrustpilotJulie Bramble
Julie Bramble has been a huge help and support throughout a long drawn out process, which was nothing to do with Cubitt and West. Keeping me updated and liasing with everyone in the chain.
Good morning,Thank-you for your kind words about Julie, our Senior Sales Progressor- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotOutstanding Service
Can’t thank Katie, Zoey, Michael and Mo enough for helping me sell my house. The team have been really attentive and have kept me informed at every stage. Nothing was to much trouble; excellent service.
Good morning Dawn,Thank-you for your kind words about our Sales team & Manager Mo at the Portsmouth office! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
1/5
TrustpilotVery disappointing experience
Very disappointing experience !
Thank you for your comments and we are sorry that you feel there has been a lack of urgency whilst dealing with your maintenance concerns. If the above concerns have still not been addressed, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk so that we may look into the matter further for you. Thank you. Kind regards Cubitt & West
5/5
TrustpilotI dealt with Karen Fogarty during the…
I dealt with Karen Fogarty during the process of my sale, she was fantastic. Really personable and very professional. I felt very confident throughout that Karen would get the sale completed. Will definitely be recommending Cubitt and West in the future, and look forward to using them again myself.
Hello, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotHeidi ,Charlotte and Veronica are very…
Heidi ,Charlotte and Veronica are very friendly ,professional and have a deep understanding of the local market. We were on the market with another agent,but with no success we approached cubbit and west who were amazing and had the clients best interests in mind.Cubbit and West made selling our house an enjoyable experience.
Good Afternoon Samantha,Thank you so much for your lovely review. We're pleased to hear that Eloise and Zac from the Patcham office were able to provide such exceptional support and kindness during what must have been a stressful time for you. Rest assured, we will continue to be here for you every step of the way to help you find the right home. Thanks again for your kind words.Best wishes, Cubitt & West
5/5
TrustpilotSuccessful completion with support from the whole team
We sold our property with Cubitt & West. The team at Southsea - James, Samara, Jackie and Julie - supported us through the selling process. We particularly appreciated having a sales progressor to keep things on track once an offer was secured. Together the whole team’s efforts ensured we hit our desired completion date.
Good afternoon,Thanks for leaving us such a lovely review, we really appreciate it. We're delighted to hear that the team provided such excellent support throughout your selling process. It's wonderful to know that having a sales progressor made a difference and that we could help you achieve your desired completion date.Best wishes, Cubitt & West
5/5
TrustpilotGreat Service
Aden and Ciaran were both great during our recent company rental with Cubitt and West. They made the process straightforward and their communication throughout kept us fully informed. Thank you!
Thank you for leaving a review!We're delighted to hear how Aden and Ciaran were able to make the process straightforward for you as well as keeping you well informed throughout.Best wishes,Cubitt & West.
5/5
TrustpilotExcellent
Despite us eventually finding a property though another agent, I have to say that Steve and Sarah were exemplary in their friendliness and professionalism, tirelessly showing us many houses and spending time with us. I wouldn’t hesitate to recommend their excellent services to anyone!
Thank you so much for taking the time to write this, even though we were unable to help you this time, I hope we can in the future.
5/5
GoogleGood guys. Abbey and her team were very helpful
Hi Adedamola, Thank you for leaving such a kind review! We're delighted to hear that Abbey and the team were able to assist you so effectively. It's always our aim to help you with life's journey, and we're thrilled you had such a positive experience with us. All the best, Cubitt & West
3/5
TrustpilotFlat sale
They have a proactive sales team who do call round and message contacts but it's not always clear which you're going to deal with. You do pay additional for the photos as they outsource which seems a little cheeky.
5/5
TrustpilotMadison has been extremely helpful
Madison has been extremely helpful, friendly and professional in dealing with my mum's house sale. So far everything has gone smoothly and she has kept us up to date and been quick to answer any queries. Thank you.
Good morning,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddison - I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
1/5
TrustpilotToooooo slow
Toooooo slow and service not good enough for amount of percentage we paying bad communication
4/5
TrustpilotVery professional company and helped…
Very professional company and helped the sale process go smoothly. Julie was especially helpful getting the sale over the line and working as a liaison between myself, my solicitors, the buyers and their solicitors. Would use again.
Good afternoon Danny,Thank-you for the kind words about Julie, our Senior Sales Progressor. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
5/5
GoogleI was very impressed with Abbey K who showed me around my rental property. Her friendly and professional approach was clear to see. She answered all of my questions and sorted out some problems with the flat before my second visit. I would definitely recommend Cubitt & West, with professional people like Abbey you can't go wrong. Thank you again.
Hi Clive, Thanks for taking the time to leave us a review, we'll pass your feedback on to Abbey in particular. We hope you're very happy in your new flat. Best wishes, Cubitt & West, Shirley
5/5
TrustpilotWe had a great experience with the…
We had a great experience with the cubitt & west agent! Angel was brilliant from our first viewing! Very knowledgeable and helpful. We are very happy with our new home and would highly recommended!Thank you so much Angel for your help 😊Tamas & Justyna
Hi Tamas & JustynaThank-you for your kind words about the Southsea office and in particular Angel. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotThank you Becky Darby
Becky Darby was instrumental for us in securing the property. From the day of the viewing to the day we were handed the key, she was available to provide response to our emails with regular updates.
Good afternoon,Thank-you for the kind words about out the Portsmouth Lettings office of Cubitt & West and in particular Becky. I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotAshington branch - lovely team
Heidi, Stephanie and Caroline were a real pleasure to deal with through the whole sales process. Heidi and Stephanie were fabulous with their regular updates and positivity and enthusiasm with finding us the right buyers. Would highly recommend this agency to potential future buyers or sellers. 5*
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
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