5/5
GoogleWorking with Ellie has been great. Really helpful and understands what I am looking for as a buyer.
Trusted Agent profile · Croydon
Cubitt & West Shirley reviews in Croydon
★★★★★
2,073 reviews across 2 platforms
137-139 Wickham Road, Croydon, CR0 8TE, CR0 8TE
Part of Cubitt and West, see every office.
Cubitt & West's office in Croydon, at 137-139 Wickham Road, is rated 4.7 out of 5 across 2,073 reviews on two platforms, including 210 Google reviews rated 4.7.
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Google5/5
TrustpilotAndrew McLaughlin - Awesome
Andrew McLaughlin was absolutely outstanding!He went above & beyond to help me achieve my dream.I would highly recommend him & couldn’t be happier with his determination to achieve my goals in a matter of hours !Priceless.Thank you so much Andrew
Agent replied · 25 October 2024
Good afternoon Yvette,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Andy. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotA Great Team
Leanne and the team have been excellent. Always friendly and helpful, quick to answer queries, highly proactive.Never once did we feel that they had taken their eye off the ball, we would without hesitation use them again.
Agent replied · 25 October 2024
Leanne and her team always strive to provide the best customer service possible and I am pleased to hear your experience was no exception.Steve AtterburySenior Operations Director
5/5
GoogleHannah and Micah were both extremely professional and a great help throughout the whole process of letting out my property! I would be more than happy to recommend them to friends, family or colleagues.
Agent replied · 10 November 2024
Dear Sam Thank you for taking to the time to leave a review about Hannah and Micah in our Shirley Lettings Team. We will be sure to pass on to them. Best wishes Becky Jennings, Operations Director
5/5
TrustpilotCubitt and West
Abbie at cubitt and west has been extremely helpful during the run-up to our move, helping to make a very stressful time as easy as possible for us! She has done everything in her power to help get everything completed on time for us and has been pushing things through and going above and beyond for us and to help calm our nerves when we have had stresses! We are extremely grateful for everything she’s done for us!
Agent replied · 25 October 2024
Good morning,Thank-you for your kind words about the Portsmouth Lettings team & in particular Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotHighly recommend
Excellent service from start to finish thank you. Julian was incredibly helpful at the beginning and Katarina managed the sale so efficiently it was such a pleasure and delight working with her and I knew my property was in great hands as she really cared.
Agent replied · 25 October 2024
Many thanks for taking the time to leave a review of our Reigate office. It's fantastic to read about the excellent service you have received from Julian and Katarina. Katarina genuinely cares about providing her customers with the best possible customer service so she will be over the moon to read your review. Kind regardsBecky JenningsOperations DirectorCubitt & West
5/5
TrustpilotCharlotte and Heidi from the Ashington…
Charlotte and Heidi from the Ashington branch were amazing. Without a doubt one of the best estate agents I have spoken too. Charlotte registered my details for what I was looking for and she found my my dream home which I have just completed on without it being online! Thank you to I am sold also for making it so easy to buy at modern auction!
Agent replied · 25 October 2024
Hi Simon,Thank you for leaving a review! It's great to hear how amazing your experience with Charlotte and Heidi has been and how they've helped you find your dream home. We're also delighted to hear how easy you found the experience of buying at modern auction.We wish you all the best in your new home!Cubitt & West.
5/5
TrustpilotHighly Recommend
Alia was very understanding of my requirements and I feel that my house search is in good hands.
Agent replied · 25 October 2024
Hi TracyMany thanks for leaving a great review about Alia and glad she really understood your requirements. We will be sure to pass on your comments to her.Best wishesCubitt & West
4/5
Trustpilotsale review summer 23
I used cubitt and west initially as they were the only estate agents i phoned who actually answered the phone and Madison in the waterlooville office was very helpful and guided me through the process as i hadn't had to sell a house for over 30 years. The sale went through quickly and the online portal was a really useful tool to see what comments were being made.
Agent replied · 25 October 2024
Hi Wendy,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Madison, has been and how helpful she's been in guiding you through the process. We're delighted to hear that your sale went through quickly and how useful you found our online portal to be throughout.Best wishes,Cubitt & West.
5/5
TrustpilotComprehensive and proactive support for fast tenant replacement
Comprehensive and proactive support to ensure flat could be re-let rapidly and seamlessly after sudden tenant departure. Marketing, tenant selection/vetting, flat inventory, cleaning, safety and all legal aspects covered for new contract and referencing of new tenants all carried out in a few weeks. Would have taken me months!
5/5
Trustpilota challenging rental…
We had a challenging period for completing the rental of our flat after few years of ill maintainance of another estate agent. Cubitt & West agent was refreshingly helpful and positive throughout all the difficulties that arose during the checks. He was versatile in times that any other would have given up. Thank you for patience and perseverance!!!
Agent replied · 25 October 2024
Hi Evi,Thanks for leaving us such a lovely review, we really appreciate it. We're glad to hear our team provided you with such a great experience.All the best, Cubitt & West Arundel Estate Agents
5/5
TrustpilotGreat service
I am in the process of renting a property via Cubitt and West. I was met at the property by Yasmin who was absolutely brilliant. She was helpful, professional, knowledgeable and friendly. Yasmin was able to answer all my queries promptly and have kept an open line of communication throughout the process.She has gone the extra mile to make my renting experience extremely easy.
5/5
TrustpilotMicah Roye was amazing
Micah Roye made this process seamlessWe haven’t used an Estate agent before so being our first experience I am very please with him and the team and definitely recommend him Great workThanksDebbie and Tobi
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotHi I am a Landlord and dealt with Becky…
Hi I am a Landlord and dealt with Becky and found her extremely professional, she kept me informed during the whole process from finding a suitable tenant to the move in date. Would highly recommend the Cubitt & West team.
Agent replied · 25 October 2024
Good afternoon,Thank-you for your kind words about Becky from the Portsmouth Lettings office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotI would like to say a massive thank you…
I would like to say a massive thank you to Steve, Sarah and the team at the woodingdean branch. They sold my parents property within 5 months and were incredibly professional, honest and helpful. I would definitely recommend this team. Kind regards Sarah R
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
GoogleGreat service from Cubitt and West, job done in timely, efficient and friendly manner, thank you Rocco
Agent replied · 10 November 2024
Hi Annie, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been. Best wishes, Cubitt & West.
5/5
TrustpilotMarcus is very helpful with the rental…
Marcus is very helpful with the rental of my properties Always follows through with any problems quickly Would thoroughly recommend
Agent replied · 25 October 2024
Hi Angela,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Marcus, has been and how helpful he's been with your rental properties and getting problems resolved quickly.Best wishes,Cubitt & West.
5/5
TrustpilotBrilliant service from the…
Brilliant service from the waterlooville branch. They have kept us informed every step of the way. Mo Hussain has been exceptionally helpful with helping me sort my solicitors forms that were on line . Keep the good work up guys.
Agent replied · 25 October 2024
Good morning Sheila,Thank-you for your kind words about Mo from our Waterlooville office of Cubitt & West. I will be sure to pass along your comments.Kind regards,Neil PiperOperations Director
5/5
TrustpilotThe Cubitt & West team in Shirley, Surrey are experienced, friendly and highly recommended
The Cubitt and West team in the Shirley, Surrey branch are excellent! They have arranged three times as many viewings on our property as the previous agents.Claudius and the whole team have kept us up to date with how many viewings, feedback and general advice. We couldn't have wished to have engaged better estate agents.Highly recommend a chat or visit the branch in Shirley, near Croydon in Surrey.
Agent replied · 25 October 2024
Dear SuzanThank you for leaving a review! It's great to hear how positive your experience with our agents has been and how many viewings they've been able to arrange for your property whilst also keeping you up to date with feedback and advice.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
5/5
GoogleMany thanks for your help; it’s sincerely appreciated.
Agent replied · 16 April 2026
Thank you for your review and we are so pleased that we were able to assist you. Kind regards Cubitt & West
4/5
TrustpilotDifficult times
During a very difficult time & having had a sale fall through with a previous agent, Kerry-Ann and the team at Cranleigh helped us to complete the sale of our property with perseverance and determination! They were always on hand with encouragement and advice.
Agent replied · 25 October 2024
Dear Ms RennieThank you for taking the time to leave a review of our Cranleigh office. I'm so glad to read that Kerry-Ann and her team in Cranleigh were able to help you with the sale of your property recently. They are a great team and work really well together to give their customers the best possible service. Kind regardsBecky JenningsOperations DirectorCubitt & West
5/5
GoogleIt's the best Estate agency I have encountered so far, with a very good agent in the the person of Abbey Kitchener, very polite and good Interpersonal relation skills, will recommend it for anyone at any given opportunity.
Agent replied · 24 May 2025
Good afternoon, Thank you for your kind words about our West Shirley branch. Your positive feedback is appreciated and reinforces our commitment to providing exceptional customer service. We are glad to hear you had a positive experience with us. Best wishes Cubitt & West
5/5
TrustpilotDan was friendly
Dan was friendly, professional and also kept us informed of what was going on and has made the process of renting privately effortless. A credit to the company.
Agent replied · 25 October 2024
Good afternoon,Thank-you for the kind words about the Portsmouth Lettings team and in particular Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotThank you Gareth for all your help
Thank you Gareth for all your help. Great estate agent!
Agent replied · 25 October 2024
Hi Ant,Thanks for your kind review.All the best,Cubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Cubitt & West Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
