Trusted Agent profile · Croydon
Verified
★★★★★
414 reviews across 4 platforms
323 Lower Addiscombe Road, Croydon, CR0 6RF
Cray and Norton Estate Agents's office in Croydon, at 323 Lower Addiscombe Road, is rated 4.8 out of 5 across 414 reviews on four platforms, including 331 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
331
Reviews on Google
This office
12
Reviews on Facebook
This office
10
Reviews on Yell
This office
61
Reviews on Trustpilot
This office
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The Trusted Agent 2026 results for Cray and Norton Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
2/5
GoogleCray & Norton were excellent when we sold our place in Addiscombe in 2009. Couldn't have been more helpful and efficient back then. Because of this we recommended them to my step-son to sell his flat in Shirley. …
Can you please contact me directly to try and resolve this matter darren@crayandnorton.co.uk
5/5
GoogleI'm glad I chose Cray & Norton when I had to put my late parents home on the market. …
Thanks Clare, it was a pleasure working for you and thanks for entrusting the sale of your parents home to us 🏡 …
5/5
TrustpilotExcellent service
Excellent service and regular communication dealing the sale of my property. Highly recommended
Thanks Peter, it was a pleasure to work for you and we appreciate the business you have given us.
5/5
GoogleHad a really good viewing with Jess. She was really patient in responding to all our questions. We loved her approach and felt she was really fair to both buyer and seller.
Thanks Angelique, its always nice to get good feedback in regards to our staff and i will be giving Jessica a big pat on the back.
5/5
GoogleExcellent service and regular communication highly recommended
Thanks Peter :-)
5/5
GoogleI have been doing business with these guys for over 10 years. If you have a property to let; I would highly recommend!
Thanks for the lovely review Damon, it’s been a pleasure working for you Darren & Andrea 🏡 …
5/5
GoogleUp and beyond. They couldn’t do enough for me kept me in the loop at all time. Very pleased everyone was so helpful.
Thanks Paula, it was a pleasure working for you 🏡 …
5/5
GoogleTracy has made the whole (often stressful) process of finding our forever home a joy. Her knowledge, glowing personality and attentive service has been really great from start to finish. She’s ensured we get regular updates, accommodated …
Thanks Helen for taking the time to write us a nice review and giving us feedback on our staff 🏡 …
5/5
GoogleVery friendly service and a quick turnaround in getting a property. Special shout-out to Archie for offering such a personal experience. Would recommend Cray and Norton to anyone looking to rent.
Thanks for taking the time to write us a nice review, it’s always nice to get good feedback on our staff. Enjoy your new home! 🏡 …
5/5
GoogleJust wanted to say What a lovely experience I had speaking to the staff at Cray & Norton in Croydon today. They have been very helpful & friendly But also extremely professional. Its restored my faith in "Estate Agents!" I would recommend them for a prompt & professional service!
Thank you Ms Bennett, it was lovely working with you and we wish you the best of luck!
5/5
GoogleCray & Norton helped me find my rental 7.5 years ago and finding myself in a rather desperate, time sensitive situation this January, they have yet again managed to find me a rental in amazing time. From first viewing on 2nd Jan, I am now …
Thanks Anjeen, we are so happy to be of service 😊🏡 …
1/5
GoogleWe decided within the two week period at the start of the contract to change from sole agent to multi-agent (as is our right) because we weren’t entirely convinced Cray and Norton could sell our property due to their admitted lack of people …
Dear Martin, can you please contact me directly so we can try to resolve this darren@crayandnorton.co.uk
5/5
GoogleReally great service from these guys, got the best price and the least stress. I would highly recommend them.
Thanks for the lovely review Tobias, it was a pleasure working for you 🏡 …
5/5
GoogleGreat communication, very helpful team.
Thanks Fred and a pleasure to work with you 🎥 🏡 …
5/5
GoogleLucas helped me so much!
Thanks for taking the time to write us a review and Lucas will be given a big pat on the back 👍🏻🏡 …
5/5
GoogleSo happy to have found Cray & Norton. Excellent service throughout the whole process, removing a lot of the stress associated with moving house. Thank you
Thanks for taking the time to write us a review and it was a pleasure working with you 🏡 …
5/5
GoogleSo happy to have found Cray & Norton. Excellent service throughout the whole process, removing a lot of the stress associated with moving house. Thank you
Thanks for taking the time to write us a review and it was a pleasure working with you 🏡 …
5/5
YellReview
great team and service
Thanks for your review and business, its greatly appreciated.
5/5
GoogleExactly what you want from an estate agents. Couldn’t be happier with the service they provided for our sale.
Thanks Joshua, it was a pleasure working for you 🏡 …
5/5
GoogleFantastic Service! I used Cray and Norton for the sale of my property and have to say what a fantastic service I received from Harry in particular and the rest of the team. They …
Thanks Jo and we really appreciate you taking the time to write us a lovely review 🏡 …
5/5
GoogleWe have recently sold our property through Cray & Norton and could not recommend them enough. Despite not being local agents (our property was in South Croydon) they found excellent buyers for us within 3 weeks of going to market. Everyone …
Thanks for the lovely review and we all hope you and your family are happy in your new home 🏡 …
5/5
GoogleI recently sold a property on behalf of my disabled sister who had moved away from the area and into a care home. Living far from Croydon myself and also being relatively unfamiliar with the property itself, I was heavily dependent on C & …
Thanks for taking the time to write us a nice review and for giving us your business, it’s very much appreciated 😊🏡 …
5/5
GoogleFriendly and Helpful Estate Agents - I would recommend them to anyone who is buying or selling their home. Thank you all for the service you gave us.
Thanks for taking the time to write us a nice review. It was a pleasure working for you 🏡 …
5/5
GoogleCray and Norton are a strange thing amongst Estate Agents. They do what they say they will! We started marketing our house in February with one agency. No significant action by June. We changed to another agency that had a record of …
Thanks for the lovely review and for being such a great customer, I hope all is well in Portugal ☀️ 😊🏡 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Cray and Norton Estate Agents, Croydon won Gold.
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