4/5
GoogleNo complaints except you better be prepared for the additional costs, the website doesn't really outline the true cost this only cone when you are about to sign a contract, but the staff here are the tops very helpful and understanding.
Trusted Agent profile · Croydon
Big Yellow Self Storage Co Ltd Croydon reviews
★★★★★
513 reviews across 1 platform
202 - 216 Thornton Road, Croydon, CR0 3EU
Big Yellow Self Storage Co Ltd's office in Croydon, at 202 - 216 Thornton Road, is rated 4.7 out of 5 across 513 reviews on 1 platform, including 513 Google reviews rated 4.7.
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Google5/5
GoogleIt was as straightforward as possible, helped hugely by Paula and Charlene who were very professional, helpful and personable, and answered all my (stupid) questions clearly. Very impressed, and I'm glad I went with Big Yellow for my storage needs.
5/5
GoogleProfessional friendly it is a great experience thank you Netta and Shane well done
5/5
GooglePaula and Catherine so lovely ladies nice polite friendly 😊😊😊 …
5/5
GoogleI've gone into the Croydon branch on the 10th August and I was seen by Daniel with his amazing and outstanding customer service. He explained everything well enough detail about renting out a storage unit.
5/5
GoogleThe whole process of organising storage was seamless. The team at The Big Yellow Self Storage couldn’t have been more helpful, welcoming and friendly. They took lots of time to explain everything in detail to us. Highly recommended.
5/5
GoogleI have had a brilliant experience here - Paula and Charlene at reception were so warm and helpful and explained everything really well. I would recommend Big Yellow to anyone who wants a positive, easy storage experience!
5/5
GoogleJust went to buy some boxes. Good parking and prices are reasonable.
5/5
GoogleThe staff members, Ata and Tom, who attended to me demonstrated service delivery professionalism. They were very respectful, helpful and ready to assist. They certainly possess the communication skills that make their service delivery very easy to understand. i will certainly recommend this Office of Big Yellow Self Storage to friends and family.
5/5
GoogleVery friendly service, staff were very nice and approachable, fair prices, and no problems at all.
5/5
GoogleVery good service , good promotions , and good staff. Good facilities to move your things.
5/5
GoogleKathryn at The Croydon branch was absolutely superb, a real credit to yout company. Thank you.
5/5
GoogleGreat spot. Easy to deal with and very friendly service. Thank you
5/5
GoogleEasy storage. Nice and clean. Biggest plus is the staff. Very friendly and helpful
5/5
GoogleWe’ve been here for quite a few years and we have satisfied with the service, Danny, Mark, Catherine and Paula have been very helpful
5/5
GoogleGreat and easy to deal with
5/5
GoogleExcellent experience. Everyone was very helpful from the beginning. Catherine ( the lady from Wales ) was lovely and extremely helpful. Would definitely recommend :)
5/5
GoogleWonderful experience and excellent customer service from all staff members. Would definitely recommend Big Yellow storage
5/5
GoogleMoving home is always difficult but it helps when you not only have somewhere secure and safe to store your prize processions. Tom of Big Yellow Storage was excellent in explaining everything step by step which was gratefully appreciated during a very stress time. Also make a delicious cup of coffee
5/5
GoogleVery safe place to store items, quick and easy to access
5/5
GoogleGreat service and well informed. I will definitely recommend the big yellow self storage to friends and family.
5/5
GoogleRyan was so friendly and helpful
4/5
GoogleThe staff was informative and always at hand to help. I have not used a storage company before the staff made it seamless a very stress free experience
5/5
GoogleGreat service. Knowledgeable and friednly staff. I'd use them again. They gave a great discount for my first few weeks.
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