5/5
GoogleEasy to check in. Very helpful staff.
Trusted Agent profile · Croydon
Big Yellow Self Storage Co Ltd Croydon reviews
★★★★★
522 reviews across 1 platform
202 - 216 Thornton Road, Croydon, CR0 3EU
Part of Big Yellow Self Storage Co Ltd, see every office.
Big Yellow Self Storage Co Ltd's office in Croydon, at 202 - 216 Thornton Road, is rated 4.7 out of 5 across 522 reviews on 1 platform, including 522 Google reviews rated 4.7.
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Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Google5/5
GoogleVery fast check in and friendly staff
1/5
GoogleDoesn't allow part payments and stacks up late fees way too much. Their boxes and supplies are hilariously overpriced. Wouldn't recommend.
5/5
GoogleGood access to units friendly staff
5/5
GoogleGood service, friendly and helpful staff
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hey Matheus. We appreciate you taking the time to drop us some stars. Every piece of feedback is helpful.
5/5
GoogleBest service
Agent replied · 14 April 2026
Hi Junior. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
2/5
GoogleThe trolleys are extremely tired..
5/5
GoogleGood amount of parking
3/5
GoogleShould be okay but the lifts are not automated and can be a nightmare going up and down.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
We appreciate the feedback, Matthew. We're happy to hear you had a good experience. See you soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the stars, Bel. We are always on the lookout for feedback. See you soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Emon. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for dropping us those stars Vlad. We're happy that you are happy.
4/5
GoogleGood place to store your belonging for a short time or long what ever you need.
4/5
GoogleExcellent storage facility
5/5
GoogleATA, TOM JOY AND STEPH ARE THE BEST TEAM!!
5/5
GoogleReally excellent service from Tom and reasonably priced. Put my mind at ease during a stressful time
4/5
GoogleA variety of storage spaces available and great customer service experience .
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for such a good star rating. The team will be happy to see this.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hello Claudette. Looks like you dropped us some stars. We appreciate the feedback. See you soon.
5/5
GoogleGoog
Agent replied · 14 April 2026
Thanks for the feedback, Timotei! See you again soon.
5/5
GoogleGood service
Agent replied · 14 April 2026
Hello Yanqi. Thanks for the feedback. The team will be happy to read this.
5/5
GoogleBooked a room at short notice and within problem. Great customer service. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Big Yellow Self Storage Co Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
