Trusted Agent profile · Croydon
★★★★★
669 reviews across 2 platforms
17 Selsdon Road, Croydon, CR2 6PY
Barnard Marcus Lettings's office in Croydon, at 17 Selsdon Road, is rated 3.0 out of 5 across 669 reviews on two platforms, including 180 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Barnard Marcus Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
1/5
TrustpilotIncredibly poor service
Incredibly poor service. They didn’t help fix any of the problems with my flat, of which there was loads. They will try find any reason to overcharge you. Absolutely awful estate agent I couldn’t recommend it less. 1/10
1/5
TrustpilotIncredibly poor service
Incredibly poor service. They didn’t help fix any of the problems with my flat, of which there was loads. They will try find any reason to overcharge you. Absolutely awful estate agent I couldn’t recommend it less. 1/10
1/5
TrustpilotContinuing to spam me with texts…
Continuing to spam me with texts despite never signing up
4/5
GoogleIt was a difficult time to sell this house unlucky with first buyer. Fortunately the team managed to sell fast to someone else. So glad it is now all done.
5/5
TrustpilotGreat experience
It has been a pleasure dealing with Victor and Andreja. They both managed to find me the perfect flat in less than a month.Totally recommendable.
5/5
GoogleHad an amazing experience whilst renting through the south croydon branch. Tavon dealt with me and was extremely attentive to my needs and very professional. If anyone is looking to rent I strongly advise going into this branch and asking for Tavon! Thanks Barnard Marcus!
5/5
TrustpilotYou won’t be disappointed
You won’t be disappointed! The service is impeccable, especially from Jake! I have nothing negative to say.
1/5
TrustpilotGareth Trott at shepherds bush is not…
Gareth Trott at shepherds bush is not helpful at all. His manager is fine but Gareth doesn’t want to contact his manager directly very strange and suspicious.
1/5
TrustpilotPoor communication and customer care
Poor communication and customer care. Now that I've also seen other reviews, I can confirm it is consistent, and it is better not to do business with this agency.
1/5
TrustpilotNot sure if the estate agent wants to…
Not sure if the estate agent wants to sell the advertised properties. I called them twice to view two different properties. They say they will call back with details and nothing happens after that. Perplexed!!!
1/5
TrustpilotI can't put zero stars, but I should!
We did an offer, paying one week's rent, which hasn't been accepted. The negotiator told us that in 5 days we would have received our money back! 20 days after we are still here waiting for our money...
5/5
TrustpilotCovent Garden Branch
I looked at a property with Clio Oshea from Barnard Marcus from the Covent Garden branch. She was very helpful, professional and polite and was very efficient in responding to any queries I had. I would recommend this team.
1/5
TrustpilotVERY POOR SERVICE AND TREATMENT
Very poor service, Delays not responding your phone calls.If you would like to loose your deposit then you should use Barnard Marcus because they would not stick to your agreement with them and Marcus Barnard will cause you trouble and expenses .
4/5
TrustpilotSERVICE
I will like to recommend Barnard Marcus Team at 50 Addiscome Road Croydon Bledian Kelly Katrina and others were always very helpful, friendly and caring at all time during our sale of the property They are trustworthy
1/5
TrustpilotBe careful
Very poor service. Conveniently not updating that a tenant had vacated a property prior to auction. Adding a buyers fee in the legal documents for commercial property auctions.Be very careful with BM, they could very expensive for naive clients.
5/5
GoogleIt was lovely meeting with Aziza for my first viewing for a flat. Her bright and cheery personality brightened up my day, and whilst it wasn't the property for me, I look forward to what she has next on her list.
1/5
TrustpilotTooting Branch
Such a poor service and you cannot reach anyone on the phone! We placed an offer for a house in Tooting and no one has got back after numerous emails and calls! Shocking and clearly their loss!
5/5
GoogleThanks aziza for showing us around .very helpful
Thank you so much for taking the time to leave us a five-star review.
1/5
TrustpilotOne of the worst estate agencies to…
One of the worst estate agencies to ever do it. No care whatsoever for the tenants, just money-grabbers.
1/5
TrustpilotWish 0 star was an option
Only giving 1 star because 0 star is not an option. they're absolutely abysmal the it come to communication and doing their job. Living in their property was the most stressful and miserable year of my life
1/5
GoogleAvoid at all cost, the sales negotiators don't care about you. All they care about is the money they are going to make. I would never buy from this branch or sell my property to them. Time wasters and money greed!
5/5
TrustpilotFantastic staff
Fantastic staff, great communication throughout the whole process. Would definitely use them again.
1/5
TrustpilotSpam post
Please ask your leaflet workers notTo ignore the no spam post signs!!
1/5
TrustpilotLied to us about the price of offer
Lied to us about the price of offer, mentioning that others were offering higher than us just so that they get more commission. Do not trust anyone that works there!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Barnard Marcus Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
