Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBairstow Eves in Selsson handled the purchase on our first property with 5* I have to thank Alison Abel for all her time and the knowledge on the property market.
She was a very helpful for us from the first step to the last when we completed the exchange yesterday.
I have to thank you Rod B who had help us on prepare the application on the mortgage and Natalie and Kerry on the legal team who gave us all the guidelines to go throughout this stressful time.
Thank you again for everything Alison.PositiveResponsiveness, Quality, Professionalism, Value
Marco · 24 October 2021
Agent replied · 23 October 2024
It’s really lovely to read another 5* review and kind words. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves in Selsdon handled my recent property sale. Chloe Gledhill was just brilliant. From start to finish, she was supportive and guided me throughout the whole process. She was friendly, accessible, responsive and professional. Chloe was extremely knowledgeable and pro-active to any issues that arose and I really felt like she had my back. Coupled with her calm demeanor and good sense of humour; which is much needed during such a stressful time, I felt valued and important as her client. And despite the recent difficult Co-vid restrictions, Bairstow's still managed to provide a 5* service. Would highly recommend and use again in future. Thank you for everything Chloe, I couldn't have got through it all without you!PositiveResponsiveness, Professionalism
Donna · 24 October 2021
Agent replied · 23 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe company is resourceful with different stocks to view. Lauren is professional and helpful during the process from initial house viewing to purchase completion. It was a delighted experience.
Tin · 3 April 2025
Agent replied · 13 May 2025
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter previous experience with another estate agents I was very dubious when signing up with Bairstow Eves however Alison completely turned all that around. Alison is very warm, friendly and honest. When I first met her she said that she would be able to sell my house and she did within a couple of weeks. It's not easy ot easy selling especially when your buyers solicitor is extremely slow however Alison was always at the end of the phone keeping me updated. I also want to mention Chloe who I also found helpful too.when Alison was onff
Angie · 24 October 2020
Agent replied · 23 October 2024
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleChloe did everything absolutely perfectly. We bought our first house at lightening speed (10 weeks to complete- with Christmas in the middle!) and Chloe was intrinsic to it happening so fast. She expertly and kindly filled in any gaps in our knowledge, of which there were a few, being first time buyers. The valuation was spot on with the mortgage companies valuation. If we sell in the future we will definitely do it via Chloe at Bairstow Eves! Can't recommend her and the team at selsdon highly enough! Thank you!!
Chloe · 24 October 2020
Agent replied · 23 October 2024
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleI would like to say a big thank you to Chloe, with everything she has done…. She has gone beyond her duty as an estate agent, she was always keeping me updated every time there was an update….. Nicky and Alison was always very helpful too, when Chloe was not around, always knew who I was…. I big shout out to all of them.
Gill · 11 January 2023
Agent replied · 10 January 2025
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWell done Team Selsdon Bairstow Eves. You definitely know your stuff.
Alison worked so hard on every aspect of our sale which was towards the end a tad turbulent to say the least. Nothing was too much trouble for anyone in the Selsdon Branch. Would I recommended yes without a shadow of a doubt
My only complaint which is NOT about Bairstow Eves its about Coutrywide Conveyancing (the connected legal service) I personally would not use that service again. To say the service was slow is an understatement (5 weeks before my file was even looked at). Having said that I have read many fantastic reviews we were just very unlucky with our original solicitor and that can happen with anyone.
Main thing is the sale completed and we are all in our new homes and that is only thanks to Team Selsdon Baistow and their dedication
Vyx · 25 October 2019
Agent replied · 23 October 2024
Thank you for your excellent 5* review of our Bairstow Eves team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
★★★★★ 5/5
GoogleAlison and the team were so helpful. For a first time buyer I had lots of questions and they put my mind at ease and were there to answer all of them. I had quite a few problems with my conveyancers and the team at bairstow were there to help me tackle these issues and helping me out when I did not have the time to chase them up. If I could give 10 stars I would and I highly recommend anyone buying or selling a property in the area to go with them.
Thank you so much.
Francesca · 25 October 2019
Agent replied · 23 October 2024
Hi Francesca, many thanks for your wonderful 5* review and recommendation. It's wonderful that Alison and the team provided such a great experience for you in your first house purchase. Best wishes in your new home, Tracey.
★★★★★ 5/5
GoogleLaura and the team at Bairstow Eves were great throughout. When we met Laura she was very passionate about our property and we really felt like she was someone that we would want selling our flat. This goes for her team as well. The team kept us up to date throughout and we really felt that they were working with us to guide us through selling the property. When we choose to sell in future we would definitely look to them first.
Carl · 25 October 2019
Agent replied · 23 October 2024
Thank you Carl for the great 5* review and recommendation. I will of course ensure your high praise is passed on to Laura and all the Baristow Eves team.
Best wishes, Lucy.
★★★★★ 5/5
GoogleI would like to write this review to thank and praise the hard work and commitment shown by Alison Abel and Chloe Gledhill at Bairstow Eves Selsdon. I just can’t thank them enough. Alison was just fantastic. She was calm, professional and extremely supportive considering I wasn’t even her client. I was the purchasing vendor for her client.
Alison was always on the end of the phone for me when I needed support, or if I wanted something clarified regarding the property I was purchasing. She was professional in terms of how she recorded everything to ensure nothing was missed.
The whole process took around 3mths which I feel is really quick, and I feel Alison played a huge part in this as she chased solicitors, followed up emails, and phone calls and liaised with myself to ensure that I was kept updated and happy with everything being said to me and sent to.
If I decided to sell in the future I would definitely hands down be going to Alison and her team at Bairstow Eves Selsdon. I found Alison and Chloe to be such nice people, remaining calm at all times even when things were reaching boiling point. Thank you ladies it was a absolute pleasure having you support me and can’t wait to thank you in person.
Sophia Walker xxxx
Tabby · 25 October 2019
Agent replied · 23 October 2024
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleI can’t thank Chloe Gledhill enough for all of her help in buying my new home. From providing information about the local area to my husband and I, recommending the house that we eventually ended up buying (after about 3+ months of house searching with other agencies), to all of her assistance during the conveyancing process including chasing up solicitors, dealing with my endless enquiries and providing me with updates. She was extremely professional and friendly throughout making my house purchase so easy and stress free. I would highly recommend using Bairstow Eves, Selsdon.
Ann-Marie · 25 October 2019
Agent replied · 23 October 2024
Wonderful to read Ann-Marie that you had a fantastic experience with our local Bairstow Eves team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
★★★★★ 5/5
GoogleThanks to Lauren and all the team - you made the process so smooth and straight forward! Thank you 👍🏻 …
Steph · 22 March 2025
Agent replied · 13 May 2025
Many thanks for your marvellous 5* review Steph. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe’ve just completed on our first house, and the team at Bairstow Eves in Selsdon were amazing from the very first viewing. Chloe especially has been really helpful - no question was left unanswered and she went out of her way to make sure everything went smoothly. High recommended!
Alison · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your recommendation, kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe and my partner bought our first home from Bairstow Eves and I must say we were very impressed with Alison. Alison was very professional and very nice and did not make us feel pressured into buying our home. She was very very helpful and made our experience buying a home very stress free. From the beginning to the end Alison was very supportive and nothing was ever a hassle. Thank you very much Alison.
Rebecca · 25 October 2019
Agent replied · 23 October 2024
Thanks Rebecca for the wonderful 5* review! It's great to see that the Baristow Eves team once again provided a professional, helpful and friendly service. Best wishes, Lucy.
★★★★★ 5/5
GoogleMy experience with Alison at bairstow eves has been nothing short of amazing. Alison is responsive, efficient and just lovely. Buying a house during the pandemic has been arduous and Alison has been there every step of the way ensuring things a moving smoothly. Even during lockdown she would still keep me informed and answer questions. Honesty couldn't thank her enough for her professionalism and support. 10/10PositiveResponsiveness, Quality, Professionalism, Value
Lavinia · 24 October 2020
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleMy husband and I bought our first home through Bairstow Eves Selsdon in 2020. It seemed only right to go back to them when we were looking to sell in March of this year and we cannot thank them enough.
Alison and Chloe in particular worked extremely hard to meet our tight deadlines. Our house was up on the market for 9 days (including a weekend). This goes to show how quickly the team worked to get us viewings. We accepted an offer on 18 March and completed on 10 May. We are extremely grateful. Thank you again to Alison, Chloe and the rest of the team.
Kaylah · 26 May 2024
Agent replied · 23 October 2024
Dear Kaylah, thank you for sharing your wonderful experience with Bairstow Eves Selsdon! We are thrilled to hear that Alison, Chloe, and the team were able to meet your tight deadlines and make the selling process smooth and efficient for you. Your kind words mean a lot to us. We appreciate your trust in us and wish you all the best in your new chapter. Thank you for choosing Bairstow Eves Selsdon!
★★★★★ 5/5
GoogleWe sold our house during a turbulent time. Chloe and Alison were excellent at communicating with all parties. They were honest and returned phone calls and emails quickly and this enabled everyone to work efficiently and effectively. Without their support and understanding, we would not have been able to complete as we did. I would not hesitate to recommend.PositiveResponsiveness, Quality, Professionalism
Cara · 24 October 2021
Agent replied · 23 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleChloe, Nicki and Alison were a great support during our move, Chloe was our main contact and was amazing, she was there to answer any question and such a support. Would highly recommend the team at Selsdon branch, informative, supportive and felt that nothing was a problem, thank you so much for everything.
Stephanie · 24 October 2022
Agent replied · 23 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI used Bairstowe Eves in Selsdon, Surrey to market a three bedroom property. They found me a buyer in very quick time but the process was delayed due to the Covid lockdown. The property has now been sold in June 2020 and I found Alison and the team very helpful, efficient and provide a professional service. I would not hesitate to recommend them.PositiveResponsiveness, Professionalism
Nick · 24 October 2020
Agent replied · 23 October 2024
Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleVery efficient supportive and friendly service. My especial thanks to Alison who was without doubt our saviour in what was a transaction fraught with difficulties. I cannot recommend this team highly enough. Thanks from a very grateful client.
David · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll the staff at Bairstow Eves Selsdon were great and did a very professional job, but I have to give a special mention to Alison, who went above and beyond to help us complete our sale. Highly recommended.
Terri · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent experience with the Selsdon Branch, specifically Alison, she was superb and has a wealth of experience and knowledge. Alison was able to put my anxiety throughout the whole conveyancing process at ease, by constantly updating me and providing me with her experience and knowledge. True asset to Bairstow Eves.
Lucky · 24 October 2022
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently sold my flat and cannot recommend the team highly enough. Chloe especially has gone above and beyond, working really efficiently and making the process as stress free as possible. Communication has been excellent and Chloe has always been on hand to assist and ensure that everything is running smoothly. This was my first time selling a property and although it has been a long process, it was made stress free by Chloe, Nikki and Alison. Thank you so much!
Dominique · 26 February 2024
Agent replied · 23 October 2024
Thank youDominique for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves Selsdon have been an all round great and extremely helpful at proceeding with our purchase and we would very much recommend them. They have been very timely in the response to any queries especially during the lockdown period. I absolutely recommend them in particular Chloe Gledhill who offered a five star service.PositiveResponsiveness, Quality, Professionalism, Value
Vikram · 24 October 2021
Agent replied · 23 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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