Bairstow Eves Norbury Sales reviews in Croydon

★★★★★ 5/5

Google

Ben was very professional, honest and to the point. There was no grey area and he made the process incredibly straightforward. I would recommend him above any other agents as you know exactly what you’re getting.

Beckenham · 26 October 2021

★★★★★ 5/5

Google

I would like to say a big thank to Jack and his team. His service was excellent very passionate about his work. I wish all Estate Agents were like him. I wish him and his team all the very best for the future.

Maggie · 27 October 2019

★★★★★ 5/5

Google

Salal was very professional to deal with, great service and very helpful.

Dhaval · 30 December 2023

★★★★★ 5/5

Google

Recently used Bairstow Eves when moving and have to say the Norbury office were fantastic. Nathaniel and his team are extremely helpful, keeping you informed every step of the way and an absolute delight to work with. Highly recommended.

Adam · 26 October 2020

★★★★★ 5/5

Google

Very happy with the service from Paulo at Bairstow Eves. Would highly recommend.

Claire · 16 October 2025

★★★★★ 5/5

Google

Dianne was great! Always helpful and happy to explain. Thank you! From Richard

Odette · 26 October 2023

★★★★★ 1/5

Google

Terrible, not professional, promised to call me back for a property that I wanted to purchase once they have keys. they didn't bother instead sold it without letting me know despite me chasing and calling.. sale in 2 days means you are a bunch of liars certian gave the house to some rich landlord they know privately and didnt care about the normal customer like me worh mortgage ready.. I wish you the worst of luck you dodge greedy *****

RaSinGun · 26 October 2021

★★★★★ 1/5

Google

I took 1 bed flat 23.02.2020 from Bairstow eves I left it from there last month 23.02.2021 . I paid rent deposit 1080 pounds to Bairstow eves 21.02.2020 by card . When I ask to release my deposit they are saying they not responsible for the deposit and also they said you have contact landlord. I emailed to him 3 weeks ago he is saying he can’t give my deposit back because cost of damage £ 17000. I don’t know what to do Still didn’t get my deposit back and also poor customer service. ThanksNegativeQuality

ROSHANTHAN · 26 October 2021

★★★★★ 5/5

Google

The team at Bairstow Eves Norbury were brilliant from start to finish - they kept us in the loop at all times and kept us calm during the trickier times!PositiveResponsiveness, Professionalism

Kay · 26 October 2021

★★★★★ 5/5

Google

Bairstow Eves, were my preferred agents in my recent sale.Billy & Jack were always professional, delivering excellent customers service, exceeding my expectations. One of the best agents in Norbury ! Thanks, could not have done it without you! Marcia & Ray

Location · 27 October 2017

★★★★★ 5/5

Google

Sold my mothers property through Bairstow Eves, really happy with the service. The manager Jack was very honest and straight forward from the start, he kept me updated throughout. The whole team was excellent, especially Taylor who went above and beyond.

Clive · 27 October 2017

★★★★★ 5/5

Google

One thing I really admire about this agency is the staff. Fahim and Ivaylo have been nothing but amazing in helping me move. They weren’t just trying to get me into any property, but truly cared about my wants, needs and also understood the expenses of today and provided honest feedback. I would highly recommend them! Great team!!

Sazz · 26 October 2023

★★★★★ 5/5

Google

I would like to write this review for the excellent service I’ve received from Therondo The Lettings Manager at Bairstow Eves for his consistent customer service and expertise. He found the perfect property for me and the process was dealt with maximum care.

Muhammad · 27 July 2024

★★★★★ 5/5

Google

I have had the best experience with them & have received the best service from their lettings team. They are very friendly & helpful. There is always someone available to speak with. I would definitely recommend Bairstow Eves Norbury.

Hope · 27 October 2017

★★★★★ 5/5

Google

With great help and professional support from Fahim we were able to move into our new home. The process was quick and easy and we were supported all the way from getting the keys to making sure that our bills were all set up following the move. It was easy to keep contact and get the help we needed. The attention to detail was the welcome gift received.

Teromer · 26 October 2022

★★★★★ 5/5

Google

Brilliant service by Jack and his team. All staff were friendly and helpful and nothing was too much trouble. Would use again in the future should I need to buy or sell another property.

Julie · 27 October 2019

★★★★★ 5/5

Google

Thank you Anton and zamu you have been very very helpful informative and I would not Change one thing about the great service five star 2 thumb's up. Thank you for making everything easy and strength forward

Reuben · 27 October 2017

★★★★★ 5/5

Google

Very happy indeed. Good people. Great communication at every stage. Will be my default agent if buying or selling again in this area. Thanks to all at the office and a special thanks to Jack and Billy.

Nigel · 27 October 2017

★★★★★ 1/5

Google

What a joke. The estate agent called me to double check if i will be on time but arrived late because she was on a call. Suggested a place without a garden when it is my first priority. Still kind of force me to visit. First impression a big leak in the entrance. I parked and had 10 mins for free as any car park in london but due to her being late almost got a fine for a flat i didnt want to visit. Then moved to the place i actually wanted to visit. Had to wait for 10 mins again. Tried to call, not answering. She was on a call with a friend. Then started to bother me about the fine ticket and i told her im a bit upset cause all of this happened cause she was late. She kept insisting. Wow. Run away from this agency, the agents are absolutely not professional and will charge you a fortune and not being on time for thwur clients.

Cindy · 27 October 2019

★★★★★ 5/5

Google

Fantastic Lettings Agency both Fahim and Sean have been efficient and professional through out My move. Highly Recommend Bairstoweves as you local Lettings Agents.PositiveProfessionalism

Mehmet · 26 October 2021

★★★★★ 1/5

Google

DO NOT use the estate agent in Norbury, the staff are very rude and ignorant and very unprofessional. We used them to let out a flat, they failed to carry out background/reference check on the tenants. As to 2 different tenants did not pay rent for over 1 year, we eventually managed to take them to court and get them out of the property,after spending over £5000 on legal cost. I almost lost the property for not being able to pay for the mortgage as the two different tenants failed to pay rent and this is all down to the estate agent which despite this continued to charge their management fee. I 'm not really sure why the office in Norbuy has not been closed down yet!! I will be going to property ombudsman with evidence of all the misconducts carried by Norbury office and the overall financial burden left on me.

SuperKobrah · 27 October 2018

★★★★★ 1/5

Google

Zamu Baballa and Anton Harvey (manager): 2 unprofessional rude people who are currently working in Norbury branch . I'm going to explain Why. First of all a year ago we have been paying 650£ in administration fees for references and making sure the house was cleaned professionally and have contract signed on the day and emailed to us.( a bit pricy for this services But well we decided to go ahead) But none of that have been done except the references of course. This is not the worst, a year later after finally leaving the house. They do not want to release our deposit.. They are saying that they need landlords to be agreed on wether or not it should have a deductions from our deposit. And they are right. But the thing is a week ago miss Zamu have written an email stipulating that the landlords have confirm that they will give us back the full amount of the deposit.. All they need to do is to give us the instruction for us to release our money with the deposit organisation. Since then after telling us that they will give us the instruction last Monday , we have been chasing them literally by fone,emails, texts and no one replied to us.They are ignoring us. When calling the office they are always busy or out of the office. We have let so many messages to call us back to send us the instruction but no still nothing. It has been now for a month and 1 week since we leave that house. They don't have time for us.So I don't know what is happening and why they are acting that way but we are more than disapointed we are exhausted with them So unprofessional and bad services, very rude people. They should not have stars at all.

Jonathan · 27 October 2018

★★★★★ 1/5

Google

We are very disappointed with all the service provided, specially with Zamu. We rented a property with her last year. The day we needed to enter, we didn't have the keys. When we finally got them and entered the property, the house was full of furniture that we weren't aware. As the house was advertise part furnished we asked for a list of furniture it came with but never receive it. Now we left the property, and after a month of moving out, we haven't receive the deposit back yet. We know that the landlords have accepted to return it but the agency hasn't done the paperwork required for us to get it back. Overall, a very incompetent agency. We wouldn't recommend this agency and brunch to no one.

Aida · 27 October 2018

★★★★★ 5/5

Google

Highly recommended. I met three estate agents and after meeting Jack and seeing how considerate, thorough and straightforward he was I knew these guys would have my best interest at heart and they would get the job done - which they did. They are very straightforward and good eggs. Billy looked after me throughout the process and he was absolutely brilliant. Didn’t give up when things seemed to be going wrong, did lots of chasing, listened to my whinging, stayed on top of everything and always kept me in the loop - much more than just doing his job. Selling a house is stressful (especially when you’re doing it on your own) but Billy undoubtedly took much of the pain out of the process for me and I really can’t thank him enough!

Maryam · 27 October 2018