Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to say a big thank you to Fahim for finding me the perfect studio flat. Fahim kept me updated through out the whole moving in process and made everything really simple and easy to follow. Thank you once again.
Demisha · 26 October 2022
Agent replied · 25 October 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am reviewing on behalf of my daughters experience with Bairstow Eves. Very professional service provided by Salal Hassan the mortgage manager Diggu was also very helpful. Countrywide solicitors I would not rate them , they were very slow and sluggish
Kim · 26 October 2022
Agent replied · 25 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI highly recommend the lettings team in Norbury. They rented my property out within a week of it being on the market. Thank you so much Team Norbury!
Adil · 26 October 2023
Agent replied · 25 October 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the point of first contact, Bairstow Eves were professional, patient and thorough. I especially want to thank Ben Davy, he was so attentive to my requirements, his communication was 1st class and he worked efficiently to find me and my family a new home. Thanks Ben!PositiveProfessionalism
Sherise · 26 October 2021
Agent replied · 25 October 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI recently rented my studio flat through Bairstoweves. Fahim was very efficient with keeping the moving process simple and quick. He kept me updated throught the whole stressful moving process. I would highly recommended bairstoweves for your property search.
Temi · 26 October 2022
Agent replied · 25 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
GoogleHad a viewing booked with michael i believe, can’t remember his name, was say waiting at the property for 20minutes and noone was picking up the phones or bothered to notify me of any changes, very unprofessional and rude to waste a clients time. My husband and i took time of work only for it to be a waste.
S · 26 August 2024
Agent replied · 25 October 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am very excited to deal with this letting team! They are absolutely professional and polite! Especially Ivaylo find me a dreaming flat in a few days and the deal happened in a days. Definitely recommend them!PositiveQuality, Professionalism
Tanya · 26 October 2022
Agent replied · 25 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service and helpful Senior Sales Member Mia
Swati · 16 March 2026
Agent replied · 25 October 2024
Thank you so much for your feedback! We're thrilled to hear that Mia provided excellent service and was a helpful senior sales member. We'll be sure to pass along your kind words to her. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a brilliant experience with the Norbury Bairstoweve Lettings team. Gerald, Anton and Sarah were excellent to work with and I look forward to working with them again in future. They had my interest throughout the process and I appreciate the efforts they all put in. Keep up the good work guys!
Chantel · 27 October 2019
Agent replied · 25 October 2024
Thank you Chantel for your 5* review and kind comments. It's good to know that Gerald and the team provided you with a brilliant experience. All the best, Mike.
★★★★★ 4/5
GoogleNathanial was very good. He gave us good clear guidance at the start of the selling process.
The team were always helpful and on hand if we had questions and pushed the other agents below and above in the chain when things stalled.PositiveResponsiveness, Professionalism, Value
Daniel · 26 October 2021
Agent replied · 25 October 2024
Thank you for the lovely review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Mac and team for assisting us purchase our property in this difficult market.
They assisted us and made sure they always got back to us.
As a buyer I would strongly recommend working with him.
MIchael · 26 October 2022
Agent replied · 25 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI got my one bedroom flat from bairstoweves. Fahim was my main point of contact. He made the move in process very smooth and kept me updated throughout the whole process. Highly recommend for your local agents.
Moriam · 26 October 2022
Agent replied · 25 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBranch Manager Mcdole was very upfront and honest throughout selling my property. Even managing the process after the sale was agreed, dealing with some very unprofessional and difficult lawyers on the buyer side always keeping me informed.
Alex · 26 October 2022
Agent replied · 25 October 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GooglePaulo and Rushieka are so helpful! Made the whole process run smoothly- Norbury Bairstoweves are a friendly, efficient and professional team. Thank you!🙏🏽 …
Angela · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Paulo and Rushieka were able to make your experience with Bairstow Eves in Norbury a smooth and pleasant one. Our team takes pride in being friendly, efficient, and … More
★★★★★ 5/5
GoogleI am very happy with the lettings service and all the help, thank you very much. Ivo is the best, very kind and helpful.
Adriana · 26 October 2023
Agent replied · 25 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIts aways a pleasure with Ivo! He’s willing to go above and beyond, find the right tenant and ensure everything’s in order. He’s super responsive, quick to address any concerns/queries and provide advice. I am fortunate to have found a lettings manager that I trust. Thanks again.
A · 24 December 2024
Agent replied · 25 December 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSal was very helpful from start to finish. He is pleasant, stood by us and passed on information in a very prompt and polite matter. Will recomend him anytime. Thank you very much Sal.
Emmanuel · 26 October 2022
Agent replied · 25 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently rented my one bedroom flat via bairstoweves, Fahim was my main point of contact through the process. He made everything really simple and easy to follow. Extremely professional and efficient.
Fahima · 26 October 2022
Agent replied · 25 October 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was struggling to sell my house for 8 months through another estate agents but they sold it within 10 days! Even though that deal fell through which is no fault of theirs they sold it again to another buyer within a week! They walked the talk. I really enjoyed dealing with both Mcdole and Salal at Norbury branch. They were both very professional and courteous. More importantly they were flexible and always answered phones or called back and kept me updated. It was a very stressful time for us but they helped all along the way and made sure it was a success in the end. Look no further if you want to buy or sell your home.
Edwin · 26 October 2022
Agent replied · 25 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDefinately would recommend using Bairstow Eves
Anton and Gerald were really helpful and made the experience of renting easy. Always professional and friendly putting at ease any worries or concerns you may have.
Each step was explained clearly and made convienant for us.
Thank you guys - Miranda Quartermaine
Elly · 27 October 2018
Agent replied · 25 October 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleI worked with Ben to rent a flat! He has amazing problem solving skills and he is great at what he is doing! If you are looking for house, don,'t look elsewhere, go work with this agency! Amazing people!
Ayda · 26 October 2021
Agent replied · 25 October 2024
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleJack and Billy were so helpful and understanding. Buying a home is not an easy process, but with they so supportive and did a lot of the back and forth when I couldn't.
Great service from start to finish! I definitely would recommend them to friends and family.
Anjali · 27 October 2018
Agent replied · 25 October 2024
Thank you Anjali for your wonderful review!
It is true that buying a home at times may not be as straightforward as hoped, so it was great to read that you felt the Bairstow Eves team in Norbury helped and supported you throughout the process.
Thank you for your wonderful recommendation.
Kind regards, Scott
★★★★★ 5/5
GoogleIt was a delightful experience I had when renting a property through Norbury Bairstow Eves Estate Agents. A very dedicated,knowledgeable and competent team.
I was most impressed with Gerald rapid understanding of my needs. A warm thanks to Gerald, Anton and Sarah.
Trust them!!! Please
Mohamed · 27 October 2019
Agent replied · 25 October 2024
Thank you Mohamed for your amazing 5* review of your lettings experience with out Norbury branch of Bairstow Eves. I will make sure your kind words are forwarded to Gerald, Anton and Sarah.
Best wishes, Scott
★★★★★ 5/5
GoogleBen was very professional, honest and to the point. There was no grey area and he made the process incredibly straightforward. I would recommend him above any other agents as you know exactly what you’re getting.
Beckenham · 26 October 2021
Agent replied · 25 October 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.