Trusted Agent profile · Croydon
★★★★★
202 reviews across 1 platform
1449 London Road, London, SW16 4AQ, Croydon, SW16 4AQ
Bairstow Eves's office in Croydon, at 1449 London Road, is rated 4.5 out of 5 across 202 reviews on 1 platform, including 202 Google reviews rated 4.5.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
GoogleExcellent Service Karl was very proactive and supportive in the process of letting my house
Thank you for the kind words! We are glad to hear that you had a positive experience with Karl. Our team is dedicated to providing exceptional service and we appreciate your feedback. Thank you for choosing us for your house letting needs. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleKarl was most helpful. Thanks for all your help
Thank you for the fantastic 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleKarl was extremely helpful.
Thank you for your kind words, Karl truly values providing helpful service to our customers. We are happy to hear your positive experience! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
5/5
GoogleI would like to acknowledge Therondo, the Lettings Manager at Bairstow Eves, for the service he provided. His customer service was consistently excellent, and his expertise was evident throughout the entire process. Therondo was very punctual for the house viewing and took the time to engage with the previous tenant, allowing me to ask all the pertinent questions I had. He assisted me in finding a suitable property, and the entire process was managed with great care and professionalism. While the branch office phone line was always busy, which was somewhat frustrating, Therondo was always reachable on his mobile phone. The offer stage and referencing process were very fast to pass, however, the process regarding contract and the email communications for clauses and information have been quite slow. Overall, I am satisfied with the service provided and would highly recommend Bairstow Eves Norbury.
Thank you for your terrific 5* review and recommendation Hanna. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolute pleasure dealing with Ivo at the Norbury branch. Ivo was very professional he was able to answer all of our questions and he managed the whole process of searching for our new home in such smooth way. I would definitely recommend visiting the branch if your looking for a new property. Thank you Ivo, what had seemed like a stressful process became an easy one with your involvement.
Thank you for taking the time to leave us this amazing 5* review and recommendation Faiza. Kind regards Lucy, Customer Relations.
5/5
GoogleWe received exceptional service from Bairstow Eves, and Sebastian Litty played a key role in making our experience seamless. Throughout the entire sale process, he was both informative and communicative, keeping us updated at every step. His dedication and professionalism were evident, and we truly felt that Sebastian was instrumental in ensuring the process ran smoothly from start to finish.
Thank you for taking the time to leave us this great 5* review Shilpa. Kind regards, Lucy, Customer Relations.
5/5
GoogleEverything went smoothly and fast, best agency to go for if you’re looking forward to move !; big shoutout to Paulo, he explained everything clearly and was very patient thought this process.
Thank you so much for your amazing review! We are thrilled to hear that your moving experience with us was smooth and efficient. Paulo is a rock star and we will definitely pass along your kind words to him. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GooglePaulo was extremely helpful and supportive throughout the whole process. He was great on the viewing, answered all my queries clearly, and kept me updated every step of the way. Really appreciated his dedication- highly recommend.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI would highly recommend Bairstow Eves Estate Agent to anyone selling a house, and particularly Sebastien Litty, who dealt with our sale. He was very kind and efficient. He kept us informed at every stage and was so helpful, particularly when I couldn't get the computer forms to work. He actually came to our house so I could sign the paperwork in person. He also helped me sort out the energy efficiency certification, which was proving problematic. It's well known that selling and buying a house can be a stressful and difficult experience but Sebastien and the Bairstow Eves team made sure that everything went as smoothly as possible. I felt confident that he and his colleagues knew what they were doing and how to make progress when things got stuck. It was a pleasure to have them working on our house sale and I will not forget Sebastien's kindness in a hurry.
5/5
GoogleI had a great experience with Karl. He is very professional kind and honest at his job. I highly recommend karl at bairstow eves Norbury in any services related to property. Thank you very much Karl for your great service keep it up.
Thank you so much for your excellent 5* review! It was a pleasure serving you and we value your recommendation. We'll make sure to keep providing excellent property services. Thanks for choosing Bairstow Eves Norbury and Karl. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleBilly was a great help in acquiring our first property. Although our initial experience with our first property was slightly frustrating, this was due to the vendors and Billy did everything he could to resolve the situation. When we finally withdrew from the initial property, Billy knew what we were looking for and found us a property and turned the sale around in around 7 weeks. Billy is honest and is extremely helpful, and despite the issues I would highly recommend going to see him and give him and his services 5 stars.
Good Morning William, thank you for this amazing 5* review for Billy and the team at Bairstow Eves in Norbury! I was happy to read that after the initial experience, that you successfully completed on your new property! Congratulations on your first property purchase, the team and I wish you all the best in your new home! Thank you for the high recommendation. Best wishes, Maryjane.
5/5
GoogleMia Antill is currently assisting us with a property purchase in Norbury, SW16. Can recommend, deserved 5 stars. Very responsive and helpful.
Thank you for your kind words! We are thrilled to hear that Mia has been providing top-notch service during your property purchase. We're proud to have her on our team and we'll make sure to pass along your glowing recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GooglePaulo was fantastic from the beginning & had great communication. He has been helpful throughout & I highly recommend.
Thank you for your glowing review! Paulo takes pride in his communication skills and we are thrilled to hear that it made a positive impact on your experience with us. It was a pleasure serving you and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleWe are pleased to say that our agent Paulo Afonso could manage to get a house with garden for us. And he is very professional and kind to his clients. Thank you Paulo
It’s really lovely to read another 5* review. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe have been looking for a rental house, with garden. Bairstoweves fullfilled our wish. Especially with the agent paulo Afonso, the process was smooth and easy. Thank you Paulo for your efforts.
We are thrilled to hear that our team at Bairstow Eves, led by agent Paulo Afonso, was able to fulfill your rental house needs! We strive to provide smooth and easy processes for our customers. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GooglePaulo was a great help in securing my new house. He was helpful with all my questions and was good a response times.
Thank you for sharing your positive experience with Paulo! We're glad to hear he was able to assist you in finding your new home with helpful and prompt communication. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMr Karl from Bairstow Eves Norbury letting department is a Star in the team, very responsive, helpful and professional, dealt with us efficiently to let our flats. I recommend to the landlords a reliable person to deal with. All the best 👍
Thank you for taking the time to share your positive experience with Karl and our letting department at Bairstow Eves Norbury! We are thrilled to hear that he provided excellent service and helped you successfully let your flats. We strive to provide reliable and professional service to all our landlords. Thank you for recommending Karl as a valuable member of our team. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleMia has been extremely helpful throughout the whole process and has been great at keeping in touch and answering all my questions.
Thank you for your kind words! We strive to provide excellent customer service and we are happy to hear that Mia was able to assist you throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJust wanted to Say a big thank you to Mcdole and his team in Bairstow Eve Norbury and especially Dianne. We saw a house and decided in 3 minutes this was our ideal home, So we done everything with their support in order to purchase our new property. They have made our purchase easy and memorable I would recommend everyone to go see these guys as the service and the support is endless. I have always advised Thank you guys once again Shahid and Papiya
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleSalal Hassan at Bairstoweves Norbury Salal has been amazing from start to finish. Once the property became live he managed to arrange viewings for us in no time at all. He was transparent and stood out from all the other agents we had viewed properties with. We were particularly impressed with how once we made our offer he was very attentive and efficient by keeping us in the loop throughout journey and even managed to support us in finding an incredible mortgage broker and conveyancing solictors! He has always been there on the other end of the phone or email to answer any questions we had. Sal went above and beyond in the service he offered us, during the sale process he followed up with the seller and their solictors on many occasions to ensure that the process was seamless and time efficient. His impeccable service didn’t stop once contracts had been exchanged! Even after the sale had been completed, salal ensured that everything was seamless (from making sure all the keys were there etc) His professionalism and knowledge has been second to none, the best we have ever come across. Salal is a credit to Bairstoweves Norbury. Thank you once again Salal Faraz and shabina
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
4/5
GoogleI’d like to express my heartfelt thanks for the excellent service provided to us by Fahim at Bairstow Eves Norbury Branch. Fahim was very accommodating to show us the property, professional and attentive to every stage of our property journey. I would also like to thank Ivaylo to be efficient in my queries, it was such a great service and I would not hesitate to use Bairstow Eves and recommend to my family and friends.
Thank you for your amazing review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
4/5
GoogleI’d like to express my heartfelt thanks for the excellent service provided to us by Fahim at Bairstow Eves Norbury Branch. Fahim was very accommodating to show us the property, professional and attentive to every stage of our property journey. I would also like to thank Ivaylo to be efficient in my queries, it was such a great service and I would not hesitate to use Bairstow Eves and recommend to my family and friends.
Thank you for your amazing review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleGenuinely very happy we chose to sell our home through Bairstow Eves. From the outset, Sal was very knowledgeable and proactive in marketing our property. The team followed through, constantly keeping us informed and ironing out any obstacles to see the sale completed successfully. Thank you all so much!!
Many thanks for your fantastic 5* review and your kind words Steven. Best wishes, Lucy, Customer Relations.
1/5
GooglePlease don’t rent property from this agency,they will definitely take money from your deposit when you move out with out any good reason
Hello, I am sorry you feel this way please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
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