Trusted Agent profile · Croydon

Bairstow Eves East Croydon Sales reviews

4.6

★★★★★ Excellent

243 reviews across 1 platform

22 Norfolk House, George Street, Croydon, CR0 1LG, CR0 1LG

Bairstow Eves's office in Croydon, at 22 Norfolk House, is rated 4.6 out of 5 across 243 reviews on 1 platform, including 243 Google reviews rated 4.6.

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4.6 / 5

243

Reviews on Google

This office

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Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Google

Doug, Scot and Hayley worked as a great team to help me get my flat rented out. They were professional in all their interactions with me, responding quickly and sensibly to all the niggles of getting a flat rent ready for the first time. Would definitely recommend them.

Sean · 23 October 2023

Agent replied · 22 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you to Maxine, Sophie and Marcus and the rest of the team at Bairstow Eves Croydon for finding me yet another excellent tenant and looking after the process with such professionalism from start to finish. Special thanks to their fantastic Norweigan (I'm sorry I can't remember your name!) photographer who was charming and did an amazing job with the photos too.

Jenny · 24 October 2016

5/5

Google

Lovely and professional team. Really helpful when it was time to find the right property, matching our busy working lives with evening time viewings. Once we moved they were quick and brilliant at supporting us with small repairs and general questions. We recommend this service.

Catarina · 23 October 2023

Agent replied · 22 October 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

We had a great experience finding and securing a place to rent. Jake dealt with our property and the service he provided was high quality - he was friendly, approachable, down to earth and personable in every interaction from the viewing to subsequent contacts. Things went smoothly and we felt we received a really good service from Bairstow Eves.

Ellie · 24 October 2017

5/5

Google

I was selling a flat under probate and there were various difficulties (not of Bairstow Eves' making) but their cheerful, can-do approach with excellent communications got results. Very good teamwork so continuity was maintained at all times, and special mention for Ashley Marriott in setting things up well, and Richard Spencer for never giving up and keeping me sane! Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Laurence · 23 October 2021

Agent replied · 22 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

4/5

Google

Jake Moore was very helpful in our search for an apartment. My wife and I relocated from Belgium to the UK and we were looking for a place to live. We contacted Bairstow Eves and he showed us around to a couple of places. When we had chosen where we wanted to live, Jake handled everything for us.

Bjorn · 24 October 2017

5/5

Google

Had a great experience with Bairstow Eves, spoke with Adam Picton he was extremely professional and available for communication when needed. He replied swiftly and provided helpful concise answers. Thanks again Bairstow Eves!

Cameron · 25 May 2024

Agent replied · 22 October 2024

Many thanks Cameron Mukherjee for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

excellent service. Prompt, professional and very personable. Would highly recommend. Thanks Gerald for making my move as stress free as possible.

Dmac · 13 January 2020

Agent replied · 11 January 2025

Thank you for your 5* review and kind comments! Best wishes, Scott

5/5

Google

I had the great pleasure to meet Mr. Doug who, with passion and a smile on his face, kindly introduced us to the process of renting an apartment. The constant telephone and e-mail communication between us was really exciting and did not lead to such a huge stress. I respectfully recommend this agency. !!

Natalia · 23 October 2022

Agent replied · 22 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations

5/5

Google

I have used Bairstow eves for more than 10 years and never once have they missed a beat. They are highly efficient and more importantly they communicate with their clients really well. Highly recommend them based on my Landlord experience with them

Adrian · 23 October 2023

Agent replied · 22 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We used Bairstow Eves Lettings after finding a property we wanted. They were so good and it completely took the stress and hassle out of our move. They were very helpful and explained everything so well, we would defiantly use them again. We were so impressed 5 stars!! Definitely recommend - Thanks Guys, keep up the great work

Glen · 25 October 2013

5/5

Google

I am a first time buyer and I am grateful that I had the support of the Bairstow Eves team. I am very grateful to have had the support of Jenna and Ian every step of the way. They have been amazing in speeding up the sale and providing an excellent customer service.

Najibah · 23 October 2022

Agent replied · 22 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Doug helped us with our keys after they wouldn’t open the door. He was very quick and even went out of his way to make sure it was resolved quickly.

Melanie · 17 August 2025

5/5

Google

As a first time buyer the whole process was very new and complicated for me! However, the team at Bairstow Eves and specifically Alex Daniels, were very helpful, kind and professional! They were easy to contact, would talk me through next steps, what's needed and so on! Would highly recommend!PositiveResponsiveness, Quality, Professionalism

George · 9 November 2022

Agent replied · 8 November 2024

Thank you for your brilliant 5* review and kind words George. Kind regards, Graham, Customer Relations.

5/5

Google

All the staff were very helpful but especially Jake Moore. He assisted us through out the process & lasioning with the landlord.

Kathleen · 24 October 2017

Agent replied · 22 October 2024

Thank you for this excellent feedback, your comments about Jake are much appreciated! We're so glad that you had a great experience with us and wish you all the best in your new home! Kind regards, The team at Bairstow Eves

5/5

Google

I was finding hard ro rent a property every other property agency was not even responding , but a great guy named DOUG from Bairstow Eves came to help me and he found me a property. These guys have the great customer service and helpful mindset. Thank you so much DOUG.

Karthik · 23 October 2022

Agent replied · 22 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations

5/5

Google

Hayley continues to be an excellent representative of Bairstow Eves, always friendly, helpful and ready to answer any question I have.

Danielle · 22 September 2024

Agent replied · 22 October 2024

Many thanks Danielle for your wonderful 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

I was really impressed with the company professionalism and values. They were very honest and straightforward from the onset which made me comfortable purchasing the property. Alex really played a key in helping speeding up the process of the move and I really admired her hard work and commitment. Thanks!

Dina · 23 October 2022

Agent replied · 22 October 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Jordan was super helpful. He kept track of flats for me and found me the perfect place in the perfect location in almost no time, talked it over with the landlord and helped us reach an agreement. I'll definitely talk to Bairstow for anything else that comes up in terms of housing:)

J.R · 24 October 2016

5/5

Google

I dealt predominantly with Chrissie, who was a pleasure to work with. A highly experienced team who were able to find me a professional tenant quickly at a good rental price.

Tony · 25 February 2024

Agent replied · 22 October 2024

Thank you for your 5* review Tony. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you, Elliot and Aliyah for your great service and quick acts. You play a crucial role in our swift completion, and we’re so grateful to have been working with you.

Daniel · 25 February 2024

Agent replied · 22 October 2024

Thanks for the excellent 5* review Daniel! Best wishes, Lucy, Customer Relations.

5/5

Google

It has been very amazing dealing with them . Things were comprehensive and had no issue with Jake.

Nana · 24 October 2017

Agent replied · 22 October 2024

Hi, Thank you for your lovely comments. I have passed your feedback to Jake and everyone else involved at Bairstow Eves, East Croydon. Many thanks.

5/5

Google

Best estate agents! Especially Richard and Vishal. Nothing short of exceptional.

Alex · 12 January 2021

Agent replied · 11 January 2025

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

1/5

Google

We ve been waiting for our deposit for over a month, according to them released.Terrible customer services throughout the tenancy and departing the property.They are constantly ignoring and returning my emails and calls whilst holding my money? Only bright and pleasure to deal with was the landlord.

Valentina · 23 October 2022

Agent replied · 22 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

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