Trusted Agent profile · Croydon
★★★★★
243 reviews across 1 platform
22 Norfolk House, George Street, Croydon, CR0 1LG, CR0 1LG
Bairstow Eves's office in Croydon, at 22 Norfolk House, is rated 4.6 out of 5 across 243 reviews on 1 platform, including 243 Google reviews rated 4.6.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
GoogleFionn Bibby was very professional and helpful when the other agent was terrible, thanks fionn 5*s
Good Morning, Thank you for taking the time to leave these lovely words about Fionn. It always great to see that our customers have been provided with our excellent 5* service. Many thanks again, Regan.
5/5
GoogleVery positive experience using Bairstow Eves Croydon. The team are professional, knowledgable and efficient. Special mention for Adam, Doug and Harvey who in particular have been great to deal with.
5/5
GoogleI rented out my flat. They are very swift, kind and professional. I have used a couple of other real estate agencies. I can definitely say that Blairstow Eves is the best I know.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally pleased with Lacie Smith. She was highly professional and ensured that issues were dealt with. She followed through everything. Couldn’t have asked for a better property manager. 5 stars solely for Lacie.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe just purchased a house, with the help of Jenna. She was really nice, patient and helpful. The service was very efficient and responses were quick. Jenna kindly answered all of our questions and explained everything clearly with understanding. Thank you so much for everything!!
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleJake is a helpful and caring guy if you want to rent a flat .
Hi Masoud, thanks so much for such a great review of Jake and we are so glad that you found him to be so helpful. Kind regards, the Bairstow Eves team.
5/5
GoogleWas really impressed with Julie Button and Sophie Griffin today while they showed me around various properties. Both had very warm and professional personalities, going through each property they were equally very informative and made the day very interesting. The properties were all at a very high standard and each visit was very enjoyable. Highly recommend property viewings with them both.
Hi Paul Thank you for taking the time to leave this review. It is always great to hear from happy customers and you have clearly been impressed with the level of service provided by Julie and Sophie. Thank you for the 5 stars and recommendation too! Kind regards, Chris
4/5
GoogleI was really impressed with the quality and size of the flat, in comparison to the price. The agents were friendly and easily accessible over the phone, but not through text, which did lead to some worries about whether we would get the flat. Once the flat was secured, the renting process was very smooth.PositiveQuality, Value
It is great to read your kind review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
GoogleGreat service, really helpful staff. Going through this process can be overwhelming (and it was!) but I was guided step by step and I got there in the end. Jenna particularly was phenomenal. Friendly, knowledgeable, reassuring, really helpful. She provided essential guidance and assistance where *other* specialist conveyancers didn't.PositiveResponsiveness, Quality, Professionalism
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleSophie has been super helpful in my moving process. She has been great at getting back to me on requests and answering questions. Very friendly and professional. I fully recommend this branch in Croydon. Thank you so much for all your hard work in getting me sorted!
5/5
GoogleI hadn’t moved in over 30 years so it was a daunting prospect. Ashley, Emily and their team guided me through each stage from the initial valuation to signing the contract for the sale. They kept informed of progress, and were always there to listen to my queries and to give me sound advice. I would highly recommend them.
Thank you Ann for recognising the support given by Ashley, Emily and the team at Bairstow Eves, East Croydon, during the sale of your property. We know moving can be a daunting experience as well as stressful and It was great to read that the team were able to help make the process as smooth as possible for you and provided great advise. Kind regards and thank you for the recommendation, Scott.
1/5
GoogleThis is frustrating, to get a copy of your own rent renewal, we need to wait for days before we can even speak to someone?? This is so unprofessional...
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI saw Vishal in branch today and he was extremely knowledgeable and took the time to help me with my enquiries. Thank you.
5/5
GoogleI recently rented a property via the East Croydon branch and had a very positive experience. I dealt mainly with Jordan Hall who was extremely helpful, professional and friendly throughout the entire process from finding the property and arranging the first viewing, up to signing the tenancy agreement and moving in. His help was much appreciated!
Hi, Matt. Thank you for taking the time to leave this lovely 5* review. It is always great to see feedback like this as if confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. I will ensure that Jordan gets this wonderful feedback. Kind regards. Regan
5/5
GoogleThank you Bairstow eves! Amazing service & such an easy process. We were moved into our property really quickly and smoothly. Really happy with the way they dealt with everything, I cannot recommend them enough, great staff, great management 10/10! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from the team. Were quick to answer all my questions and couldn't help enough. Will be recommending to friends
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely one of the best estate agent I'll always recommend. Excellent customer service and professionalism. They do as they say. There's one gentleman by the name Douglas. Very humble and willing to go extra mile to help. I can't ignore the services of Stephenie as well. Thank you guys.
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
GoogleGreat services, amazing staff. One off cost with no hidden cost like others which come up with break up ended up more cost. I met with Liam (one of the staff member), who was extremely helpful to get my current property. I will definitely recommend this to family and friends,.
Thank you for your kind words and 5* review. Best wishes, Mark
5/5
GoogleI had many dealings with both Ashley and Alexandra (Alex) of Bairstow Eves, East Croydon, whom both proved to be knowledgeable, accessible and most of all willing to assist me throughout what can be a very stressful period. A very big thanks to them both ... Tim Foster
Thank you Tim for recognising our hardworking Bairstow Eves team with your 5* review! I will make sure your kind words are made known to our local team. Kind regards, Scott
5/5
GoogleI chose Bairstow Eves over other agents because of their Branch Manager, Ashley's, local knowledge and quiet confidence; we were not disappointed. Communication and follow up were very good during what was a difficult probate sale and we eventually completed within the price range originally agreed. Thoroughly recommendable.
Thank you Adrian for your wonderful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott
5/5
GoogleFahim at the Croydon branch dealt with me fast and efficiently. Great communication and service, I would highly recommend.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleKarl Taylor at Bairstow Norbury has been excellent in helping to find and negotiate a property to let for me. He has been extremely helpful, friendly and negotiated an amazing bargain with the landlady.
5/5
GoogleGreat service! Hayley and the rest of the team very friendly and knowledgeable. Definitely recommend.
5/5
GoogleMe and my boyfriend just started to rent a flat with Bairstow Eves Estate Agency and the service was great. Doug the agent that looked after the whole process was very helpful and good to us. Very recommend agency ! Andrea & Mai
Thank you for your 5* review! It is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
