Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have recently rented a property with the help of Bairstow Eves and would recommend to anyone wishing to rent a new home. The team is professional and willing to help with any issue. Ignas Pilybas and Julie Goddard have been working hard to make the process simple and easy for me, always there to help me with any query I had. Great team and great customer service.
Ieva · 28 July 2019
Agent replied
Hi,
Thank you for taking the time to leave this review.
It is always great to see that our customers would recommend our services to others. This confirms that we are providing the excellent customer service that we always aim to deliver.
Many thanks again for leaving this wonderful feedback. Regan
★★★★★ 5/5
GoogleAfter just arriving back in the UK after a few months away, my brother and I were helped in finding a great place within a week thanks to the whole team Ignas Pilybas, Julie and Regan. Couldn't have hoped for a warmer welcome from familiar faces who helped with a past flat, great service and prompt turn-around in forms and checks. Great place to find a new home.
Tommy · 28 July 2019
Agent replied
Hi, Tommy
Thank you for taking the time to leave this review. I am delighted to hear that we managed to find you a property so soon after your return to the UK and that the staff gave the highest level of customer service possible!
Kind regards, Chris
★★★★★ 5/5
GoogleAfter our first meeting with Luke we knew he was going to sell our house for us. He did just that and more, his enthusiasm getting quality houser buyers through our door was outstanding. He has kept us informed of what's happening every step of the way. We are very pleased we decided to sell our property with Bairstow Eves Purley.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 15 November 2020
Agent replied · 7 June 2024
It is brilliant to read another glowing review of our local team, thank you for taking the time to rate us 5*'s. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleI would like to Highly Recommended Julie (letting Manager) and staff - for their kindness, professionalism, empathy...
H · 4 July 2020
Agent replied
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 4/5
GoogleLoved Ivaylo’s work ethic, he’s a great agent, on top of his game and quick on his response. Just overall an incredible and honest individual. Much Appreciation on helping us find a home ❤️
DêëDèē · 24 February 2024
Agent replied · 25 March 2024
DeeDee, thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLuke has been very helpful and more than patient with us. He is more than 5 star worthy .
Patricia · 28 July 2019
Agent replied
Thank you for the great 5 star review. I'm pleased to see that you benefited from the passionate and personal approach taken by Luke and the Bairstow Eves team in Purley. Regards, Sarah.
★★★★★ 5/5
GoogleKerry has recently valued a property for our company for part exchange purposes and she was very efficient with coming back to me with all photos and details we asked for. She had such a friendly and processional manner and I look forward to working with her in the future.
Louise · 2 December 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to Highly Recommended Julie (letting Manager) and staff - for their kindness, professionalism, empathy...
D · 6 April 2020
Agent replied
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleI found Bairstow Eves incredibly professional but also very approachable. They answered all our questions and advised our family without putting pressure on to take that advice. They advertised the property we were selling online and in the shop. The service was fast and efficient without feeling rushed. I would recommend this estate agents to family and friends.
Steve · 15 November 2021
Agent replied
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleGreat estate agent for letting property, always easy to get in touch with and very professional in the letting process. Very happy with service at moment.. The location of the property is very good and the property is also very spacious. Thanks Ayden.I am very satisfied with the service provided by Baristow Eves Lettings.
Fayaz · 1 August 2015
★★★★★ 5/5
GoogleGreat team @BairstowEves especially Ignas Pilybas and Julie Goddard. Very helpful and reliable! Thank you guys for everything!
M · 28 July 2019
Agent replied
Thank you for your wonderful review.The team at Bairstow Eves in Purley strive to provide an outstanding and reliable customer experience to all customers. I will pass on your kind comments Ignas, Julie and the entire team at the branch. Many thanks
★★★★★ 5/5
GoogleI've just used Bairstow eves purely way. I found the process smooth. The particular estate agent that I dealt with was Ivaylo he was really helpful especially during the reference stage - he kept me updated which I like because this gave me a peace of mind. At this stage, I would definitely recommend others to use this estate agent and office.
Keturah · 23 November 2020
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleIt was a lovely experience to use Bairstow Eves' services for a rental. The way the whole thing was handled was incredibly professional. Jamal Aslam in particular was encouraging, professional, and readily available to address any queries or concerns during the entire process. I would advise nearby renters to use this branch.
Fyeq · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Camilla she was really helpful. We would definitely use again in the future.
Eliza · 25 March 2020
Agent replied
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleAfter an awful tenancy with another agent who managed to put in a tenant who didn't pay on time and wrecked the property, the process with Julie and Ayden has been great. Property let within 2 week of going on the market, very professional service and good follow ups.
Mike · 28 July 2019
★★★★★ 5/5
GoogleVery pleased with the prompt, friendly and successful letting service. Would definately use them again
Jan · 30 November 2024
Agent replied · 4 December 2024
Thank you Jan for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSophie and Camila were very helpful and responsive all the time! I definitely recommend them!
Diana · 14 January 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleAbsolutely first class experience with Thomas Wright. He made the process of getting me into my new beautiful flat a really good one. He was pleasant, amenable and actually cared about me as a tenant, this goes such a long way when you are having to move home. Thank you for everything, much appreciated. I'll be using that special fridge door regularly methinks! Paula
Paula-Maria · 28 July 2019
Agent replied
Hi Paula
Thank you very much for this review and 5* rating! I am delighted to hear that Thomas provided such good service helping get you into your new flat!
Kind regards, Jake
★★★★★ 5/5
GoogleWe needed a place and the got it sorted as simple as that great service quick and constant communication keeping us informed on what’s go on when we need it
Jack · 4 March 2024
Agent replied · 25 March 2024
Jack Green thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWould give 0 stars if I could. We were told that the estate agents fees would be waved had we given them a 5-star review on Google Maps. We did as asked and as soon as we contacted Tom (our estate agent) to try and retrieve this we were ignored. I would heavily avoid and will not be using Bairstow Eves in future.
Matt · 3 December 2019
Agent replied
Thank you Matt for your wonderful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott
★★★★★ 5/5
GoogleAmy at Bairstow Eves gave exceptional service in the renting out of our property. I would highly recommend her services.
Guy · 30 August 2024
Agent replied · 2 September 2024
Thank you Guy for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful grate service
Fillim · 27 March 2025
Agent replied · 28 March 2025
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLuke helped us buy our dream home as first time buyers. He fought our corner for a really great price and was a great intermediary between both parties. He was really responsive and answered all of our queries (even on weekends!) and made what could have been a stressful experience into a really happy one. Thank you!PositiveResponsiveness, Quality, Professionalism
Amy · 27 July 2020
Agent replied
Thank you for your brilliant comments and 5* review! I will make sure your kind words are made known to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleGreat team to work with in the Lettings team. Many thanks. 👍 …
Ern · 11 October 2024
Agent replied · 14 October 2024
Thank you for taking the time to leave us this amazing 5* review Ern. Kind regards Lucy, Customer Relations.
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