Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleHave used Countrywide management service for some time and would like to acknowledge Sophie Griffin my current property manager in the Bromley office. Sophie recently, promptly and efficiently, arranged to have rectified a number of problems highlighted by my tenant on moving in.
Peter · 28 July 2019
★★★★★ 1/5
GoogleAvoid renting your property with this company. I provided notice months ago to end my contract with them and this hasn’t been done. I raised a complaint and received an unsatisfactory response. They never bother getting back to you when you call or email. Worst company ever - look elsewhere if you want to rent your property.
K · 4 March 2024
★★★★★ 5/5
GoogleKudos to Camilla Heenan for suggesting a property that we hadn't previously considered. We liked it more than any others we'd seen! Really appreciate Luke's dedication staying late after work to show us the house. Sale process in early stages but thoroughly impressed with the level of service so far from the staff @ Purley branch. Thank you.
Simon · 28 July 2019
Agent replied
Thank you Simon for your wonderful 5* review. It is always great to read about our teams dedication and I will make sure your kind words are passed onward to Luke and the Bairstow Eves team.
Best wishes, Scott
★★★★★ 4/5
GoogleI am very happy with my experience with Bairstow eves lettings with Ignas Pilybas and Julie Goddard. They have been very helpful, professional and efficient in their dealings with us. They are always available to answer any questions we may have and have done an amazing job in helping us find our next family home. Thank you.
Miriam · 28 July 2019
Agent replied
Hi Miriam,
Thank you for taking the time to leave this excellent review. I am very pleased to see that Ignas and Julie were able to provide you with the helpful and professional service that we always aim to provide. Many thanks again. Kind regards, Regan.
★★★★★ 4/5
GoogleI am very happy with my experience with Bairstow eves lettings with Ignas Pilybas and Julie Goddard. They have been very helpful, professional and efficient in their dealings with us. They are always available to answer any questions we may have and have done an amazing job in helping us find our next family home. Thank you.
Miriam · 27 March 2018
Agent replied · 25 March 2024
Hi Miriam,
Thank you for taking the time to leave this excellent review. I am very pleased to see that Ignas and Julie were able to provide you with the helpful and professional service that we always aim to provide. Many thanks again. Kind regards, Regan.
★★★★★ 5/5
GoogleI dealt with top brokers in last couple of year, and I really found Bairstow Eves *Best* amongst them. They solved each and every query of mine in timely manner. Know very well about my requirements and its best possible way to resolve. I definitely recommend them !!!PositiveResponsiveness
B · 7 June 2021
Agent replied · 6 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleAyden and Julie from Bairstow Eve in Purley worked vey hard to find my tenant in very short period. Both extremly polite, I higly recommend Landlords to use them. Well done Ayden and Julie thank you very much for your help
Nash · 31 July 2016
★★★★★ 5/5
GoogleI have had great service from Sam and Camilla (Purley office) with my ongoing sale and purchase, thank you.
Bob · 11 March 2024
Agent replied · 25 March 2024
Thanks Bob Irwin for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would 100% recommend anyone to use Bairstow Eves. They made finding the right flat easy and simple. Julie and Ayden were fantastic! Makes a delightful change from most agents we have dealt with in the past.
Ben · 28 July 2019
★★★★★ 5/5
GoogleHaving dealt with a lot of agents I would like to express how impressed I have been with Luke at your Purley branch. He has kept me fully informed of new properties, with his excellent knowledge of the area, he has been a gem! He has shown such professionalism and great customer service.
Samantha · 28 July 2019
Agent replied
Hello Samantha,
Thank you for this amazing 5* review for Luke at Bairstow Eves in Purley, it is brilliant that he has kept you fully informed with your search for new build properties with his excellent knowledge and great customer service. Best wishes, Maryjane.
★★★★★ 5/5
GoogleJulie and Tom in the letting department have been a huge help. They always put your mind at rest and get everything done. Can't thank them enough. If I was to rent my property again I would use Bairstow Eves again due to the service Tom and Julie provided me. Thank you both!
Lisa · 28 July 2019
Agent replied
Many thanks for taking the time to leave us this fabulous 5* review and recommendation. I will ensure your kind words are passed on to Tom, Julie and the Bairstow Eves team.
Kind regards, Lucy
★★★★★ 5/5
GoogleHighly recommended agency! Tom, who managed to sort out our moving, was really friendly and helpful for everything we needed. Also, he was always there whenever we needed to communicate him. Sophie, who helped the administrative stuff, was also very kind and reliable. I’m glad that we found them for our moving.
Jihyun · 28 July 2019
Agent replied
Jihyun, thank you for your 5* rating and recommendation. Kindest regards, Mark
★★★★★ 5/5
GoogleI have had an extremely positive and happy service, all members of staff I found to be very friendly, approachable and quick to help with any issues or queries I had. All in all it’s been a pleasure.
Patrick · 30 July 2022
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI dealt with top brokers in last couple of year, and I really found Bairstow Eves *Best* amongst them. They solved each and every query of mine in timely manner. Know very well about my requirements and its best possible way to resolve. I definitely recommend them !!!
Bipin · 9 October 2020
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleGood courteous service from the team in helping me buy my flat.
Paul · 4 June 2024
Agent replied · 6 June 2024
Many thanks for the fantastic 5* review Paul. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a great experience dealing with Julie, Jamal and Hayley whilst attempting to find a property to rent. Their communication throughout the process was amazing and I cannot thank them enough for their hard work!
Danan · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter renting a property from bairstowe eves purley branch for the last two years, I feel compelled to leave a review after having a nightmare experience previously. I have dealt mainly with julie goddard and more recently ignas pylibas, both are utmost professionals always friendly and never made me feel anything other than being there when we needed them. All queries were dealt with swiftly and amicably. Upon moving out everything regarding viewings and such have been tailored to suit us at a time that was convenient for us. Absolutely brilliant service would reccomend to anyone who has had a previous bad experience like me or would just like a service many offer but juat simply dont provide, Bairstowe eves julie and team have been brilliant. Its unfortunate we womt be renting our next property with you.
Wayne · 28 July 2019
★★★★★ 5/5
GoogleI couldn't be happier with the impeccable service. Particularly from the the lovely Sophie. Very professional,and honest and never failed to follow up on my mother's property search any queries. Thanks so much ,after much patience and guidance we finally found the right property for my mum !!!
Jasmine · 28 July 2019
Agent replied
Thank you for your wonderful 5* review of our team at Bairstow Eves. It's good to know that the team have been so supportive. Kind regards, Mike.
★★★★★ 5/5
GoogleI want to take the time out to thank Julie for my experience in finding the ideal property. She was not only extremely helpful and a lovely lady . Thankyou xx
Deena · 28 July 2019
★★★★★ 5/5
GoogleI’ve been involved in a frustratingly long sale. The sale was able to proceed by the dedication and perseverance of Kerry in the Purley office. A credit to the branch.
Paul · 2 December 2022
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a very professional experience with Luke Ball. He immediately understood the famils needs and took prompt actions to arrange the house accordingly. He kept me updated through the process. He was very helpful to arrange a 2nd viewing of house with a very short notice. He has excellent mannerism and helps his customers to the best of his abilities. I wish him best of luck in his career and look forward to do more business through them. I would like to thank the management of Bairstow Purley including James and Sophie for their professional help.
Babar · 16 November 2018
★★★★★ 5/5
GoogleI would highly recommend the services I received from Olivia O'keefe. Since going under offer with the sale of my flat and searching for a rental home for my husband and child, she was able to work effectively with my family and me to find a home in Cheam.
Her services were not only professional and friendly but she is very knowledgable of her areas, which was what we needed. She was able to capture our needs and work with us in search of our preferred location. I can only but say her services were perfect and would not hesitate to recommend her services to anyone moving into the area.
Keep up the good work Olivia, you are a valuable employee.
Thank you once again from a very happy customer.Thank you for all your help.
Meche · 31 July 2017
★★★★★ 5/5
GoogleBairstow Eves have been extremely communicative, friendly and professional so far. We have had a fantastic experience with Ignas Pilybas in particular who has gone out of his way to make our move in and tenancy comfortable and convenient. As tenants we would highly recommend.
James · 28 July 2019
Agent replied
Hi James
Thank you for taking the time to leave this review. I am delighted to hear that Ignas managed to ensure your move in and tenancy went so smoothly-it sounds like he has definitely earned those 5 stars!
Kind regards, Chris
★★★★★ 5/5
GoogleWe just had our property let out by Julie and Ayden from Bairstow Eves Purley. I have to say the experience was truly pleasant. They were extremely professional and helpful. Julie and Ayden came to appraise the property and gave us very good advice on how to make the property more desirable. They gave us all the information we needed to know in a professional, non pushy manner. Once we decided to go with them, all viewings were conducted in a punctual, professional manner. They let our property in under a week! Since we are overseas landlords, Ayden has kept us informed of everything that's going on with the house. We are very happy and have peace of mind that our house is in good hands. Bairstoweves letting team has set the bar very high indeed!
Thao · 1 August 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.