Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPositive experience
Andrew's were the agency which managed the sale of the flat I bought (my first home!). Matt Wood in particular was terriffic, he explained everything in detail, was patient and professional with my queries and made the overall experience very positive. Would highly recommend using this agency.
G · 29 April 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review. We are so pleased your trusted us with the sale of your first home, fantastic to see that everything went well and that Matt provided you with a superb service. Thanks again, Rhys
★★★★★ 5/5
GoogleI had a very good experience with Andrews Purley Branch, especially Ranjan J was very helpful and very open about our situation. Very pleased.PositiveResponsiveness, Quality, Professionalism, Value
Valentin · 26 October 2021
Agent replied · 25 October 2024
Good afternoon Valentin thanks so much for leaving us a 5 star review!
★★★★★ 5/5
TrustpilotSumita at Andrews was instrumental for…
Sumita at Andrews was instrumental for renting our properties. She has indepth knowledge of the property rental market.She is proactive and approachable. She has now moved into sales and is big loss for me.I am sure she will be great in sales too. Wishing her all the best.
Amit · 4 April 2024
Agent replied · 22 October 2024
Hi Amit, brilliant to see that Sumita has been so helpful in giving you all the information you required. Whilst Sumita has indeed moved across to sales, she remains in our office and has left the lettings team in great shape to continue the excellent service you've received. Thanks, Rhys
★★★★★ 5/5
TrustpilotMonika
Monika has been my letting agent for over a year now and is always responsive, knowledgeable and helpful. She finds great contractors to sort out any issues my tenant has with the property and works hard to make everything run smoothly for everyone.
Maisie · 19 July 2023
★★★★★ 5/5
TrustpilotJust want to say a massive thank you to…
Just want to say a massive thank you to izzy, molly and Shannon they have all gone above and beyond for me even when things got pretty tricky (nothing to do with andrews) they literally are a dream team! Thank you again so so much ❤️
Amber · 10 May 2024
Agent replied · 22 October 2024
Hi Amber, thank you for taking the time to write a lovely five star review. I am so glad to hear Izzy, Molly and Shannon went above and beyond for yourself! Your words of "dream team" just shows us why we do what we do, the girls will really appreciate your words. Thanks for sharing and all the best, Laura.
★★★★★ 5/5
TrustpilotProfessional and patient
Jennifer Jones of Andrewsonline did a great job taking me through the Property Information Questionnaire, in preparation for putting our house on the market. She was wonderfully patient as I struggled to make sense of it all and explained very clearly how the whole process would work.Simon Steer
Simon · 27 March 2024
Agent replied · 22 October 2024
Hi Simon, thank you for the five star review. Amazing to see that Jennifer was able to assist you with some of the paperwork required which we know can be complicated at times, it's so pleasing to know that Jennifer took the time to explain everything in detail for you, thanks, Rhys
★★★★★ 5/5
TrustpilotLouise G property manager
Louise G. my property manager at Andrews was amazing in looking after my needs. She helped above and beyond what was expected. Andrews is lucky to have someone like her dealing with landlords and tenants alike with a professional ethic.Jeeshan Patwari
Jeeshan · 1 August 2024
Agent replied · 22 October 2024
Thank you, Jeeshan. We're thrilled to hear about your positive experience with Louise. We'll share your kind words with her..
★★★★★ 5/5
TrustpilotSarah Robinson was great and very…
Sarah Robinson was great and very helpful!
Samuel · 12 October 2023
Agent replied · 22 October 2024
Hi Samuel, thank you for leaving a five star review and I am so glad to see Sarah has been so helpful to yourself! Thanks again, Laura.
★★★★★ 5/5
TrustpilotGreat Help
Was working with Maria who helped my girlfriend and I start renting our first property together. Great Service from everyone else at Andrew’s that I met along the way, fast turnaround and good communication were the main key points working with Andrews
Tommy · 9 July 2024
Agent replied · 22 October 2024
Hi Tommy, thanks for the five star review. Amazing to see that you've had such great service from Maria. Thanks for sharing your experience, Rhys.
★★★★★ 5/5
TrustpilotOur 1st property
My partner and I have finally decided to move in together and we found the experience with Andrew’s extremely positive and helpful.We found our perfect place on our first viewing, They are definitely a great company to find your forever home with.
Mr · 8 July 2024
Agent replied · 22 October 2024
Hi Philip, thanks for taking the time to leave us a review. Amazing to see you've had such a good experience with us. Wishing you all the best in your new home! Thanks, Rhys
★★★★★ 5/5
TrustpilotJustine has been exceptionally…
Justine has been exceptionally fantastic from valuation and the professionalism with selling my father's property. Keeping us constantly in the loop with regular contact. Highly recommend Andrews to anyone needing to sell their property. All the staff who have dealt with our sale have been fantastic.
Sally · 25 March 2023
★★★★★ 5/5
TrustpilotHighly recommend this very professional organisation.
A very reliable, professional and trustworthy company. During the gruelling process of a very complicated sale (due to our having to coordinate a lease extension in tandem) Drew became a major driving force in keeping all parties informed and the process on track. I would have no hesitation in using Andrews in the future. Highly recommended.
Dawn · 13 September 2023
Agent replied · 22 October 2024
Hi Dawn, thank you for the five star review, fantastic to see the team in Streatham, in particular Drew was on hand to help you through what can be a stressful time, especially when a lease extension is involved. Really pleased Drew and the team saw it through for you, thank you for the recommendation. Rhys
★★★★★ 5/5
TrustpilotMonika
I have been using Andrews Property Group for many years. I have always found them to be professional, personable and very responsive to my needs. They are a pleasure to deal with and would highly recommend them.
Richard · 27 September 2024
Agent replied · 22 October 2024
Thank you, Richard. We're delighted to hear about your positive experiences over the years. Your recommendation means a lot to us.
★★★★★ 5/5
Trustpilot5star it’s very good and happy
Jeevajanith · 15 October 2025
Agent replied · 22 October 2025
Thank you for your 5-star review!
★★★★★ 5/5
TrustpilotGreat and friendly team
We are renting with Andrews from more then two years and we had a lot of support during this period from Melanie from property management and also Shannon from the letting team helped us to find another property when our landlord sold the house. Gread and friendly team
Anita · 9 March 2024
Agent replied · 22 October 2024
Hi Anita, thank you for sharing your experience. Brilliant to see that Andrews, in particular Mel & Shannon have been on hand to assist you whenever required over the years. Thanks again, Rhys
★★★★★ 5/5
GoogleLuke, Brian and the extended team at Andrews, Purley have been superb. It's safe to say our moving journey has been interesting, and they have been available to help and advise at every turn. Their patience, dedication, professionalism and kindness has made this process a lot more enjoyable then before and I recommend anyone who is looking to move to go to Andrews.
Highly recommend!
:D
Rebecca · 26 October 2022
Agent replied · 25 October 2024
Good afternoon Rebecca, we’re so glad to hear that you had a smooth experience from start to finish.
★★★★★ 5/5
TrustpilotGreat service
Keli Viana has been fantastic and been so helpful throughout the process of selling my flat. She has kept me informed all through the process so far and found me a buyer in the best situation of having no chain. Really pleased with the service.
Caroline · 28 March 2023
★★★★★ 5/5
TrustpilotLovely experience so far
Shannon Bird is such a lovely woman. She answered all my questions and showed a genuine interest in me and my son. She seemed honestly pleased when I got accepted for the property. Would highly recommend Andrews so far. Thanks Shannon
Cristie · 21 July 2023
★★★★★ 5/5
TrustpilotTracy has a professional manner how she…
Tracy has a professional manner how she deals with our requirements and certainly recommend using her in the near future and anyone that is looking to let a property.Tracy will be your go to person for all your needs.Thank you for your caring nature.Highly recommend
Mr · 22 April 2024
Agent replied · 22 October 2024
Hi Kenneth, thank you for the five star review. Brilliant to see Tracy has been able to help you with everything you've needed, we know she will really appreciate the recommendation. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat experience
Justine and Molly were a great help in finding our new home. Great communication throughout, Justine was happy to to arrange a second viewing without the chaos of the kids with us too which really gave us a chance to take it all in.Great experience overall
Nicky · 17 February 2023
★★★★★ 5/5
TrustpilotI would highly recommend Andrews estate…
I would highly recommend Andrews estate agents.Ashley who came to value the property was extremely professional and very friendly. He valued the property fairly and it sold within a week. The staff at the westbury on Trym branch were all very helpful.Thank you for a great service.
Charlie · 12 March 2024
Agent replied · 22 October 2024
Hi Charlie, thank you for the recommendation. We know that Ashley and the team will really appreciate your feedback and taking the time to leave us a review. Brilliant to see you received a great service, thanks, Rhys
★★★★★ 5/5
TrustpilotHelpful and friendly team
Help is so willingly given by every member of the letting team. Super efficient and things done in a speedy manner particularly by Louisa Davison who has been very knowledgeable, fast polite and super friendly.
Samir · 8 December 2023
★★★★★ 1/5
TrustpilotWasting my time …
I just turned up to my booked viewing to find no one here. I called Shannon on the mobile provided and sure enough she had no idea of my booking. I won’t be rescheduling.
Natasha · 21 October 2024
Agent replied · 22 October 2024
Thank you for your feedback Natasha. I’m very sorry to hear that someone wasn’t there when you turned up for the viewing. I understand Shannon has been in contact with you now.
★★★★★ 5/5
TrustpilotGregory Rogerson is proactive, responsive and efficient.
We have worked with a few different letting and management agents over the years. Our recent experience with Andrews and in particular Gregory Rogerson has been extremely positive. Gregory has been proactive, responsive and efficient whilst navigating some tricky problems.
Customer · 22 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
