Andrews Purley reviews in Croydon

★★★★★ 5/5

Trustpilot

Excellent service of Raluca

We've been a tenant under Andrews for about 4 years now and in the past few months we had some issues. I would like to commend Raluca of property management team for sorting it out promptly. She is so patient and kind in dealing with us through email or phone calls. She is an asset to the company and I hope she remains as our property manager.

Kim · 30 August 2024

★★★★★ 5/5

Trustpilot

Andrews are the best estate agent on…

Andrews are the best estate agent on North Street. I sold my property through them and wouldn't hesitate to use them again. I found them very professional throughout and they kept me informed at all stages. They got me the full asking price and were extremely helpful when it came to filling out various forms and paperwork which can often feel overwhelming. A special mention to both Rebecca and Lisa who were so friendly and accommodating from the start and throughout. 5*

Thomas · 20 December 2023

★★★★★ 5/5

Trustpilot

I have rented my property through…Monika

I have rented my property through Andrews for many years. Monika and the whole team are very helpful and any issues are dealt with promptly and efficiently

Jenny · 20 December 2025

★★★★★ 5/5

Trustpilot

Well

Well, today I meet Shannon and she was lovely. Honesty she was so friendly and explained everything and best customer service ever.Thank you Shannon and hope see you again

Dawood · 15 February 2024

★★★★★ 5/5

Trustpilot

Great customer service!

I have enquired about flat to buy and was referred to a mortgage advisor. I spoke to Mukul Mehta the Mortgage and Protection Adviser at the Kingsbury office. He was very knowledgeable and explained all details in the way that I understood everything. He gave me few options. I didn't secured the house yet but once I will I will definitely call him! Great customer service. Easy to talk with. 100% recommendation!

Agatinia · 15 May 2023

★★★★★ 5/5

Trustpilot

Thank you for the viewing

Shamiya was friendly and knowledgeable. She was communicative in arranging the viewing and helpful with all the questions I had.

David · 2 August 2024

★★★★★ 5/5

Trustpilot

Meeting with Nicole

Meeting with Nicole was absolutely amazing!she was very polite and welcoming,gave all the needed information about the house!very helpful and positive!I will definitely recommend her to my friends and family!thank you so much Nicole! Xx

Kristine · 20 September 2023

★★★★★ 5/5

Google

Andrews in Purley have been really great to deal with. Fast response time, friendly and professional service - they even went out of their way to pop across the road and buzz my door when they had a last minute opening with the mortgage adviser! Special thanks to Luke, Steven and Joann.PositiveResponsiveness, Professionalism

Amy · 26 October 2021

★★★★★ 5/5

Google

I had a fantastic experience. The process was very smooth and the agent was cery responsive and went above and beyond to find the perfect property for me. Thank you Austein !

Lee · 30 November 2023

★★★★★ 5/5

Google

I would recommend going to the Purley branch as the team there have been amazing especially Augstein. His service and professional manner is a breath of fresh air compared to other agents

Richard · 30 November 2023

★★★★★ 5/5

Google

I worked with homeless people and I needed more information about landlords requirements. Called Andrews Purley's offices Agent Augstein was very patient, professional and gave me useful information about private sector rental.

Maya · 30 November 2023

★★★★★ 5/5

Trustpilot

Shamiya, Tour

Shamiya was a very kind and understanding lady, it was a lovely tour in a brilliant location.

Bethany · 12 September 2024

★★★★★ 5/5

Trustpilot

Sale of property

Kept me informed all the way through my house sale. Did a great job of chasing everyone up. Thank you Tanya and team, excellent job.

Nick · 17 April 2024

★★★★★ 5/5

Trustpilot

Amazing and very professional

Thank you Shannon Bird for your amazing service, we appreciate your kindness ans polite for showing us tje property,Your very professional to work with, well explained everything out inquiry.

Lesthel · 24 January 2024

★★★★★ 1/5

Trustpilot

Absolute disgrace

Renting for 4 years - 4 years of them not dealing with any issues reported. Waiting for the boiler to be fixed in the coldest time of the year for 4 working days before they called plumbers - only because the rebate was mentioned… no inspections whatsoever for 4 years then the whole deposit is being held and released back to the agency to cover “the damage” - even though the property has been damaged and afterwards repainted by the plumbers - £400 to cover just painting the walls. What a hellish experience!

Monika · 15 November 2023

★★★★★ 5/5

Trustpilot

Excellent service and communication …

Sameer and Mikesh were absolutely fantastic! I can’t thank them both enough. Excellent service, honest, kind and professional. Best experience and we moved into our wonderful home thanks to them! Highly recommend!!

B.S.Owens · 15 November 2023

★★★★★ 5/5

Trustpilot

Friendly agents, great viewing experience!

Had a great viewing experience today with Shamiya. Very friendly, helpful, understanding, and open-minded! The tour was very efficient and we left with a big smile on our faces.

Roman · 20 November 2025

★★★★★ 5/5

Trustpilot

Charlotte

Charlotte was extremely helpful and knowledgeable about the property and the area. I felt nothing was too much trouble for her

Gill · 26 June 2024

★★★★★ 5/5

Trustpilot

I met Mukul Mehta the mortgage and…

I met Mukul Mehta the mortgage and protection adviser at the Kingsbury office about 7 years ago when he got me the mortgage and here we are again he helped me again with another mortgage deal for a bigger house, I would highly recommend Mukul to anyone that is looking to buy a house or a flat he made it look easy and took the stress off me. Hussain khan

Hussain · 30 May 2023

★★★★★ 5/5

Trustpilot

They will find you a place even if no one else can!

I was looking for a place for a good 1 month in Bristol and just when I was about to give up I reached out to andrew and they helped me secure a property in 3 days. Prompt reply, friendly staff and speedy process of renting. Andrew is the best in Bristol and special thanks to Eleanor Gregory who was extremely helpful in getting the process over the line.

Ayush · 16 June 2023

★★★★★ 5/5

Google

I was not looking to sell or buy a property but simply request some information regarding a particular property. The call was not rushed and Steve Hill was thorough and very helpful. Much appreciated and highly recommended for their customer service alone.PositiveResponsiveness, Quality, Professionalism

William · 26 October 2022

★★★★★ 5/5

Google

A huge shoutout to staff Mr. Ben Gordon-Smith from Andrews👍👏👏👏 for his outstanding customer support and service. This is the first time ever we have come across a staff from an agency who provided immediate responses, constant follow ups, updates, answered all the queries and been such a support. We had a very smooth process of moving in to our new home which we have rented through Andrews. Customer service is not an easy job! He is one amongst the many agents we have come across but through his customer service towards us he made an impact! Andrews company should really be proud of this employee and treasure him🤗 #thankyouben #servicefromheart

Aishu1795 · 26 October 2023

★★★★★ 5/5

Trustpilot

Harpindar was really helpful made the…

Harpindar was really helpful made the viewing very easy we loved it.

Customer · 20 November 2025

★★★★★ 5/5

Trustpilot

Issy was incredibly friendly and…

Issy was incredibly friendly and provided a fun, laid-back atmosphere while also remaining professional during a property viewing. Thank you Issy! :)

Bailey · 21 May 2024