Trusted Agent profile · Croydon
★★★★★
1,943 reviews across 2 platforms
909-911 Brighton Road, Purley, CR8 2BP, Croydon, CR8 2BP
Part of Andrews, see every office.
Andrews's office in Croydon, at 909-911 Brighton Road, is rated 4.9 out of 5 across 1,943 reviews on two platforms, including 195 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Andrews Purley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotIsabelle is fantastic
Isabelle is brilliant, my experience for a viewing was amazing. She’s so talented with a good explanation of everything. Fantastic I definitely recommend her. Thank
Hi Mouafo, thank you for your lovely five star review. Amazing to see Isabelle has been brilliant and was able to provide excellent knowledge. Thank you for the recommendation too and all the best, Laura.
5/5
GoogleI called up to help find my grandson a rented flat I spoke to a couple of people. Dan and Karen were so helpful and couldn't have done more for me as I was new to this. I would recommend Andrews to anyone that needs to find a place to rent they certainly know their stuff.
Good afternoon Bill, thanks for your 5 Star google review I am pleased that we could help you and your grandson to find a place to rent.
5/5
GoogleWe are yet to complete our sale and are very happy that we chose Andrews as our estate agent. Luke has been very supportive and helpful. Communication has been excellent and we have been updated and informed throughout the process. I have no hesitation in recommending Andrews Purley. Special thanks to Luke, Steve and Jill.PositiveResponsiveness, Professionalism
Good afternoon Julie, thanks for leaving us 5 star feedback! It's fantastic to hear that Luke was so supportive.
5/5
TrustpilotIt was a great experience with Andrews
It was a great experience with Andrews. Thanks to Shamiya for answering questions and showing us around. I appreciate it a lot
Thank you, Sufian. Shamiya will be delighted to know her assistance was appreciated.
5/5
TrustpilotFriendly, professional estate agents.
Friendly, professional staff, always ready to help with sound advice. They were happy for us to pop in or phone with any questions and they kept us up to date with every step of the procedure.
Hi Pete, thank you for your wonderful feedback!
5/5
TrustpilotQuick response from agents in their…
Quick response from agents in their management of property . Janine has been of good help since I rented from the agency in 2022
Hi Akua, thank you for the five star review. Brilliant to see that Janine was so helpful to you. Thanks, Rhys
5/5
TrustpilotQuick, easy and professional!
Very quick and easy process from putting forward interesting to getting a viewing! Shannon was lovely, very professional and a pleasure to meet! The viewing was conducted perfectly and answered all questions with ease.
Hi Keely, thank you for your five star review to Shannon. Great to hear the viewings were conducted perfectly and she answered any questions you had! Thank you for your kind words, Shannon will really appreciate it! All the best, Laura.
5/5
GoogleI have found all the staff in the Purley branch to be helpful and work as a team to answer queries and give advice. Brian is guiding me professionally through the buying and selling process. He is very knowledgeable and astute. He has found me the perfect property.
Good afternoon Julia thank you for leaving us such a great review.
5/5
TrustpilotBailey is awesome in his work
Bailey is awesome in his work, he showed me the property around and explained everything in detail which i needed. Very nice and quite professional in his work.
Hi Bashra, great to see that Bailey provided you with a brilliant service and you had a positive viewing with us. Thanks for sharing your experience, Rhys
5/5
TrustpilotAmazing communication
I had an absolutely amazing experience!! Nicole has been so helpful and amazing with her communication. She’s made everything so easy for me and my partner with any questions we’ve had!! She has been perfect.
Hi Lilly, thank you for your kind review to Nicole. Really glad to hear she has been so helpful and amazing and I am glad she has been there to assist you with any questions you had. Thank you for your five stars and I am sure Nicole will appreciate this review. All the best, Laura.
5/5
TrustpilotReliable and Friendly Letting Agency
Andrew's have managed our property for the last 4 years and they have done a great job of keeping the property occupied with reliable tenants and finding solutions when concerns are raised.Our Property Manager, Kelly Hamilton, is very effective at keeping both our tenants and ourselves informed and relaxed about all matters relating to the property. We know that with Andrews and Kelly our property is in safe hands.
Thank you for your kind words! We're thrilled to hear that Kelly and our team have provided you with excellent service and peace of mind. Your satisfaction is our priority.
5/5
TrustpilotShamiya was brilliant
Shamiya was brilliant! Me and my son felt very at ease with her. We had a laugh aswell which was nice. Lovely young lady
Hi there, thank you for taking the time to write a positive review. I am so glad to see Shamiya has been brilliant and made yourself and your son feel at ease! Thank you again for your kind words and all the best, Laura.
5/5
TrustpilotIssy took on board my comments…
Issy took on board my comments regarding the condition of the property, and was at pains to stress their rental properties were usually in a better condition than the one viewed. Following the viewing Issy got back to me and confirmed that there were a number of works scheduled to bring the property up to the standard expected. Very professional thoughout even when trying to show an apartment that was not in a rentable condition.
Hi Jeffrey, thanks for the review. Great to see that Issy was on hand to answer questions, agreed with your initial observations and was able to follow up with some assurances in order to allow you to make an informed decision. Thanks, Rhys
5/5
TrustpilotThumbs up
All the team at Andrews were very good with my house saleLisa and Holly were always helpful and on the case
Thank you, Nigel. We're thrilled to hear that Lisa and Holly provided excellent support during your house sale. Your feedback means a lot to us.
5/5
TrustpilotThanks Sophia.
Another great experience working with Andrews on another purchase. Special thanks to Sophia Robinson who progressed the sale and updating me regularly throughout. Thanks again. Adam.
Hi Adam, thank you for taking the time to write a five star review. Fantastic to see you had a great experience with us and Sophia was able to assist you through the sale. Thanks for sharing and all the best, Laura.
5/5
TrustpilotShamiya
Shamiya was very kind and understood my situation and took time to get me my viewing at the right time.
Thank you, PJ. We're happy to hear Shamiya made sure the property viewing time was right for you.
5/5
GoogleI inquired about renting a flat and spoke to Karen, she gave me great advice and I will definitely use Andrews Purley when the time is right.
Hi Emily, thank you for leaving us a review, we know Karen has a wealth of knowledge so it's brilliant to see she's sharing her expertise with you. Thanks, Rhys
5/5
TrustpilotWe had a complicated house sale and…
We had a complicated house sale and purchase with a number of issues in the chain, but Steven Pearce at Andrews managed the process very well for us. The process had stalled but thanks to Steven he got things moving again and kept on top of it until completion. His communication was excellent, he was proactive and he played a big part ensuring we reached completion. I would highly recommend Steven.
5/5
TrustpilotViewing Feedback
Issy was very helpful in showing me around the property, answering all questions I had. Made the viewing that more informative and pleasant!
Hi Aaron, thank you for the review. We are so pleased your viewing experience was a good one and we wish you all the best with your property search. Thanks again, Rhys
5/5
TrustpilotI’ve had a very positive experience…
I’ve had a very positive experience with Andrews Lettings, and Monika in particular has been wonderful to deal with.
Hi Jessy, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Andrews Lettings. Your satisfaction is our priority, and we're glad to have made your tenancy easier. We appreciate your support! Best wishes , Lisa
5/5
TrustpilotSarah Robinson has been amazing over…
Sarah Robinson has been amazing over the years on her help and support for general maintenance. Her professional manner and help and support is truly amazing thanks Sarah
Hi Michael, thank you so much for the five star review. Fantastic to see that Sarah has been amazing in helping you over the years, we know she will really appreciate the feedback. Thanks, Rhys
4/5
TrustpilotOh,Tracey Cumming made the process…
Oh,Tracey Cumming made the process quite easy for me. She listened to me and knew what I wanted.
Thank you, Adetoun! We're thrilled to hear that Tracey made your experience smooth and understood your needs. We appreciate your feedback!
5/5
TrustpilotFantastic service.
Renting a property from Andrews, Very helpfull with all matters. Very quick at solving my problem. Communication was great.Janine was fantastic and very helpfull.
Hi Rebecca , Thank you for the five star review. It is great to hear that the team were helpful on all matters and provided great communication. Thanks , Lisa
5/5
TrustpilotExcellent service of Raluca
We've been a tenant under Andrews for about 4 years now and in the past few months we had some issues. I would like to commend Raluca of property management team for sorting it out promptly. She is so patient and kind in dealing with us through email or phone calls. She is an asset to the company and I hope she remains as our property manager.
Thank you, Kim. It's great to hear about your positive experience with Raluca. We'll be sure to pass on your kind words to her.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Purley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
