Linden Homes South East reviews

★★★★★ 5/5

Trustpilot

Love our home

We brought a fletcher linden home at falfield grange the site was finished this was the last house pretty much ready to go. Sales team were brilliant always had someone to get in contract with. (Becci was fantastic) We have had a few snags since moving in which is to be expected from a new home. We did have a leak from the hot water tank which we were not impressed with but things happen. The customer service team were brilliant got someone out straight away, Hayley, Shaunagh & April such lovely people friendly on the phone really understand where your coming from, they have made sure someone has booked work in to sort the snags straight away so we can not complain at that. David the site manager who came down from the brockworth site to help sort some snags has been fantastic, always in contact with me checking things have been sorted. We love the small housing estate we live on the views are fantastic. The size of the house we got we paid a very good price for it considering what else is around. The only negative review I would give is the garden not being very level and bumpy, patio slabs very basic only a few put down.

Customer · 23 December 2023

★★★★★ 5/5

Trustpilot

The sales team were very helpful and…

The sales team were very helpful and responsive

Pauline · 8 September 2026

★★★★★ 1/5

Trustpilot

You will realise snag list is so high once you bought the house and they would not rectify them

I bought a 4bed show home in shinfield Medows in 2018. When I first got the keys , I realised bath shower curtain is missing. They have taken it to fix it to different house. There was a big snag list including tiles not fixed properly, bath, door frames, kitchen cupboards wrongly fit. You wouldn’t believe how bad the house was. I was waiting for so long them to rectify it. Time to time someone come and they would say they have brought the wrong door or it is a too much of big job. They have to come again. Still they have not rectified anything in to 5 years from buying the house. They will only be nice till you buy the house.

Kaumudi · 9 November 2023

★★★★★ 5/5

Trustpilot

Elsie was absolutely amazing

Elsie was absolutely amazing, 10/10.

James · 28 May 2026

★★★★★ 5/5

Trustpilot

Rhodri Has been fantastic polite and…

Rhodri Has been fantastic polite and friendly, he’s been really helpfully in answering all our questions we had about the plot and development which has given us the confidence to hopefully move forward with a sale.

Nicholas · 20 September 2026

★★★★★ 5/5

Trustpilot

Denise very helpful and knowledgeable…

Denise very helpful and knowledgeable 5stars

ROY · 6 September 2026

★★★★★ 5/5

Trustpilot

Ashton and Julia have been amazing…

Ashton and Julia have been amazing helping me secure my dream home at Edwalton fields! Very nice and we are grateful for their help so far!

Alexandros · 19 April 2026

★★★★★ 1/5

Trustpilot

Brefunde aware

Be aware. Read small print. My wife and i put a deposit of £99. Down on a house. Thought that was the one for us. But didnt no less then 24hrs,we changed our minds, that was a month ago, just found out, they dont give refunds only on a £1000 a £100 isent much to them with cost of living you would think as a good conpany they would give you your money back. So make sure you dont hand, a deposit over unless you are a 100% sure. Your lose it descusting. These companys take it very qwick thoe. Thanks Lindin Mark Jordan.

Mark · 17 October 2023

★★★★★ 5/5

Trustpilot

sales enquiry

very helpful sales person, knowledgeable

Mr · 29 August 2026

★★★★★ 5/5

Trustpilot

The way I was served

Johnwealth · 28 August 2026

★★★★★ 5/5

Trustpilot

Pleasley view dream home!

Buying our linden home was so peacefully easy! We was showed 2 styles that were exactly what we was looking for.

Katie · 8 May 2026

★★★★★ 5/5

Trustpilot

The presentation

The presentation by agent was excellent.

Mr · 20 August 2026

★★★★★ 5/5

Trustpilot

Fabulous experience with Linden Homes!

Fabulous experience with Linden Homes! I bought a flat on their Spinnaker development and right from the start was very impressed. Gareth and the sales team were very efficient and the completion took place exactly on time. The aftercare from the site team, especially Mark the site manager was extremely good and the couple of snags I had were fixed very quickly. The quality of build was also very good. I would defer recommend Linden Homes as a good developer to buy from.

Sonia · 13 July 2023

★★★★★ 5/5

Trustpilot

A wonderful experience with Linden Homes

I have just moved into my new home with Linden Homes at Crowborough in East Sussex. I have a wonderful experience. The Sales office team -Samantha Carey and Sharon Haycock are helpful, knowledgeable and patient.Excellent after sales service, the site manager Rob Cole and his team are very professional, outstanding and friendly. All snags of my new home have been sorted efficiently and promptly.I am extremely delighted. Thank you to all of the Linden team. Eric

Eric · 11 October 2023

★★★★★ 5/5

Trustpilot

Really pleased we chose Linden Homes !! :-)

Recently Bought the House from Linden Homes ,Brindley Edge Coventry and we were really pleased with the overall process .Both Carole & Leah did everything within their remit to make our home buying and related process so smooth and very really helpful to say the least.They ensured throughout the process that we were being looked after.Even after the Move-in Date the site manager Vez/Denis ensured we did not encounter any major issues and any initial snags post-Move in were rectified in a matter of days .Denis even went out of his way to support with any non-snag issues we raised and was happy to help anytime .Same goes for the workmen around the area who till date offer help /support and ask if we have settling in well which is a really kind and welcoming Gesture.The build quality of the new build is of really good quality going by our experience of being a 2nd time New build owner.The building works on site are still going but the builders make sure the area is kept clean and we are well informed of any upcoming works if it could be disruptive in regards to traffic/noise etc.Overall really happy with Linden homes on the whole and would highly recommend them to anyone for their amazing support/customer services and quality of build.Thanks Guys ! you are doing a brilliant Job :-)Soniya & Vip

Vipul · 8 June 2023

★★★★★ 5/5

Trustpilot

Not all developments are the same

Not all developments are the same. Oak Farm Meadow in Stowupland is very good. When we first read the reviews of Linden Homes, we were very concerned and decided to stay clear. After hearing that the quality of a development is dependent on the site manager, we decided to look again. I’m so glad we did, the site manager and deputy both have very high standards. We were reassured by this and decided to buy here. The site even hosted a BBQ for existing and prospective buyers which indicated confidence in their homes. The site is well thought out and very well located, edge of village but easy access to Stowmarket and main road. We were able to visit the house at various points in the build. We have now been in for 8 months and can honestly say we are so happy here. We had several minor snags as expected but none of the horror stories that seem so common these days. The snags we did have were sorted. A friend who works on other new build sites has commented on the high quality of the finish. The pipes are finished neatly, the mastic is neat, the woodwork is well finished. We have hardly any settling cracks so far and they are only visible by looking close up. We did have to wait longer than expected for our fence line to be put in place but that was the only big frustration. Credit where credit is due, the quality of Oak Farm Meadow seems very high.

Alison · 16 May 2023

★★★★★ 5/5

Trustpilot

Welcoming experience…

It’s a great welcoming experience Martin has provided us today. He was patient to our questions and taken time to show around the estate. Customer care is brilliant, he has give us the right advice to choose from. Looking forward to consider the property from Linden Homes.

Bala · 24 May 2026

★★★★★ 1/5

Trustpilot

Street all roof nails not…

Street all roof nails not responsibility, our visitors me and my wife car tyres cost a lot’s money, they refuse to pay, council and highway said they responsible, some reason they don’t believe us,

İbrahim · 14 December 2025

★★★★★ 5/5

Trustpilot

Love the visit

Love the visit, staff was very welcoming, knew the area very well at ferriby fields

Allison · 16 May 2026

★★★★★ 1/5

Trustpilot

Don't waste your money or time

Where to begin! Initially I was blown away by Lindens and their great sales team. I was so chuffed when I moved in and couldn't wait to settle in to my new home. However I quickly realised as soon as I moved in that they had missed something very vital out of their sales pitch. This was relating to the HIU (community heating system). I had no idea what this was when I moved in. Why is this? Because they missed out a vital document in my solicitors pack which explained exactly what this was and there was no mention AT ALL before purchasing that my property was one of the ones that had to be apart of the HIU! I raised a complaint, this was dismissed and none of my points were addressed or responded too. Wishy washy answers to deflect the real issue. Because of this missing info I was informed correctly when buying the property just how much my bills would cost. I was never told at the time of selecting my property 'oh btw this one run on a community heating system', I went ahead and purchased the property unequipped with the correct information and now my monthly gas bills are £300pm!!! My shower leaked - they had to rip out my ensuite and 2 weeks later I am still waiting for it to be finished. The neighbour upstairs is insanely loud, the floor boards creak and every step he takes the light fittings rattle. They do everything they can to avoid responsibility and no offer of compensation to put things right. Apparently Linden homes are one of the better ones, well if thats true, we all have no hope!

Deanna · 22 March 2023

★★★★★ 5/5

Trustpilot

I can only comment on the reservation…

I can only comment on the reservation process so far Ben at finches park is great

EMMA · 27 April 2026

★★★★★ 1/5

Trustpilot

Inconsistent Customer Experience

I recently purchased a property at the Little Glen development and unfortunately my experience has been disappointing.

Nitinkumar · 20 April 2026

★★★★★ 5/5

Trustpilot

Great sale office team

Nicola and Sharn at the sales office have been great at the Foxglove Place, Leighton site.

AH · 24 April 2026

★★★★★ 1/5

Trustpilot

Awful. Be aware Linden homes Vistry Group

Awful.We bought a new build because we wanted an easy life having spent 10 years renovating a very old house. We should have known when we were not permitted to see the house (in the three months they knocked it up in) that things weren’t great, but we were excited about the new build experience. Laughable. It’s cost us multiples of hundreds of pounds to rectify issues in the home.We are nearly two years in and we are still waiting for painting, glossing to be done. Everything is poor. Report it to customer service you say? Good luck with that. Linden homes (Vistry) send cowboys that make it worse rather than fixing it. Linden homes send them for two hours at a time weeks apart. So by the time you’ve cleaned up after them (sanding dust everywhere, they don’t close doors, sealant wiped all over furniture, up kitchen units etc) your back at again. Issues were on the snag list, multiple issues have occurred since, repeatedly reported to customer service. Still no resolve. When my other half rang this week and suggested they use cowboys in their social media the customer service lady laughed! She proceeded to say it would be another 2 weeks before somebody would come to assess.

Nikki · 3 February 2023