Every review we hold for the Crowborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBeautiful New Home & outstanding experience!
We had an outstanding experience with our house builder, Linden Homes, from start to finish. The entire process was handled with professionalism, transparency, and genuine care, which made what can often be a stressful journey feel smooth and even enjoyable Danielle in the sales office was very attentive and friendly, helping us navigate the choices of finish and the upgrades we wanted.
Joanne · 23 April 2026
Agent replied · 29 May 2026
Hi Joanne,
We're happy to hear that you had an outstanding experience! It's great to know that the process was handled professionally and with genuine care. We appreciate your recognition of the quality of your home and the aftercare provided. Thank you for recommending us; we love that you love your new home!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotJan at Castlegate Knaresborough has…
Jan at Castlegate Knaresborough has been great in assisting us with finding and reserving our new home, and so far all communication and information has been clear and effective.
L · 17 December 2025
Agent replied · 24 December 2025
Hi L & R,
We're happy to hear that the assistance you received during your home search has been great. We appreciate your positive feedback regarding our clear and effective communication.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotWest Park Quarter - 5* customer service
The service received from Danielle, Georgie and Steve has been amazing - they've all gone above and beyond and made the whole process really exciting for us!
Molly · 16 December 2025
Agent replied · 24 December 2025
Hi Molly,
We're happy to hear that our team made the process exciting! We appreciate you acknowledging their dedication and going above and beyond. Thanks for your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotI had a great experience with linden…
I had a great experience with linden homes i got my keys yesterday the quality of the building is very very beautiful and nice i want to say thank you to sonia and Stuart they support me and my husband and they help us too much thank you again but the house looks beautiful every things is high quality thank you for all people who are making. This lovely houses with this quality
Wafae · 20 December 2025
Agent replied · 24 December 2025
Hi Wafae,
We're happy you're pleased with your new home's quality. It's great to hear that the team offered such valuable support during the process. We appreciate your positive feedback and thank you for sharing your experience!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotHad a great experience with the sales…
Had a great experience with the sales rep, Hyacinth. Patiently discussed with us and showed us all the options we can have. She gave us professional suggestions based on our situation. Looking forward to the next step.
YH · 8 September 2026
Agent replied · 22 September 2026
Hi YH Wong,
We're delighted to hear about your positive experience with our sales representative. It's wonderful that you found the discussion helpful and received professional suggestions tailored to your needs. We appreciate your kind words and look forward to assisting you further.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotStuart
Stuart, helped us to choose the right home, he gave us all information that we was looking for and more. When comes to plots he went above and beyond, highly advising to get in touch with him when needed.
Viorica · 21 August 2026
Agent replied · 22 September 2026
Hi Viorica,
We are delighted to hear that you received excellent assistance in finding your perfect home. It's wonderful to know that you were provided with all the necessary information and more, and that the support regarding the plots exceeded your expectations.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
Trustpilotgreat customer service
Rhodri was very helpful and provided me with all the information as requested. would highly recommend
Ruth · 16 February 2026
Agent replied · 23 February 2026
Hi Ruth,
We're happy to hear that the information provided was helpful. We appreciate your recommendation and thank you for your positive feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRhodri
We were shown round by Rhodri, and I couldn’t have asked for a better sales advisor. From the very start, he was friendly, attentive, and genuinely interested in finding the right product for our needs. He explained everything clearly without any pressure, which made the whole experience enjoyable and stress free.
Thomas · 17 May 2026
Agent replied · 29 May 2026
Hi Thomas,
We're so glad you had such a positive and stress-free experience. It's wonderful to hear that our advisor was attentive and helpful in finding the right fit for you. Thank you for sharing your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRachel was very helpful and answered…
Rachel was very helpful and answered all my questions and was very knowledgeable.
Daina · 15 February 2026
Agent replied · 23 February 2026
Hi Daina,
We're happy to hear that you found our team member helpful and knowledgeable! We appreciate you taking the time to share your positive experience.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotInitial thoughts
We have just started our journey with Liden Homes and I hope it continues in the positive way that it has started. We registered our interest and within hours we got a
Alexandra · 13 September 2026
Agent replied · 22 September 2026
Hi Alexandra,
We're so pleased to hear that your journey with Linden Homes has got off to such a positive start. It's wonderful to know that Rhodri has been so helpful and informative, taking the time to answer your questions and guide you through the development. We'll be sure to pass on your kind feedback, and we look forward to supporting you throughout the rest of your home-buying journey.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotExcellent Experience
I had a great experience at the Stoneleigh View development and was shown some houses by the lovely Hyacinth. She was extremely friendly and welcoming and was able to answer all of our questions.
RDay · 23 August 2026
Agent replied · 22 September 2026
Hi RDay,
We are delighted to hear you had such a positive experience at our development. It's wonderful to know that our team member was friendly, welcoming, and helpful in answering your questions.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRhodri was excellent and answered all…
Rhodri was excellent and answered all of our questions. Very professional
Hasnaan · 19 February 2026
Agent replied · 23 February 2026
Hi Hasnaan,
We're happy to hear that our team member was able to meet your needs and provide you with a professional experience. Thank you for your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotI wish I could rate them higher
I wish I could rate them higher, Hannah is an absolute dream to work with and so so helpful!
Ella · 11 December 2025
Agent replied · 24 December 2025
Hi Ella,
We're happy to hear that you had such a wonderful experience. It's great to know that our team member was so helpful. Thank you for your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotSo far the people we are dealing with
So far the people we are dealing with, Dave & Rachel are doing a great job. We are receiving all the relevant information, advice and guidance thus enabling us to make an informed decision about the property we are in the process of purchasing and soon will be calling home.
Dev · 24 April 2026
Agent replied · 29 May 2026
Hi Dev,
We're happy to hear that you've had such a positive experience! It's great to know that the information, advice, and guidance we're providing are enabling you to make informed decisions about your future home. Thank you for your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotThe Sales Department namely Sara L
The Sales Department namely Sara L, are very informative, dedicated and helpful. She has answered all our questions and has the answers. We hope to compete on a house very soon
Dominic · 4 September 2026
Agent replied · 22 September 2026
Hi Dominic,
We're so glad to hear about your positive experience with our sales department! We appreciate your kind words and wish you the best in your home search.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotJeanette and Jess have been amazing
Jeanette and Jess have been amazing! The whole team at Linden have been great too. We couldn't be happier in our new home and have felt really looked after throughout the whole process.
F.T · 15 August 2026
Agent replied · 22 September 2026
Hi F.T,
We are so happy to hear how amazing your experience has been with our team! It's wonderful to know you are happy in your new home and felt well-supported throughout the process.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotClare at Pleasley View was brilliant. The new homes look really good.
Clare was brilliant when we popped into Pleasley View yesterday.
Mark · 22 September 2026
★★★★★ 5/5
TrustpilotWe had a fantastic experience buying…
We had a fantastic experience buying from Linden homes, at Edwalton Fields. Mora our sales consultant couldn’t have been more helpful, took us through every stage and kept us informed. Our Site manager Billy made sure that every detail was taken care of and they both made us feel valued . The build quality is great, yes there were a few minor snags, but nothing more than you’d expect buying a new home but were put right straight away. I would have no hesitation in recommending anyone to buy a house at Edwalton Nottm.
Laurence · 4 December 2024
★★★★★ 5/5
TrustpilotOutstanding Support from Start to Reservation
My husband and I visited Woodland Glade in Telford at the end of February after spotting a property online, and we instantly fell in love with the site. From the moment we arrived, we started exploring other available plots and could really picture ourselves living there.
Sonia · 1 May 2026
Agent replied · 29 May 2026
Hi Sonia,
We're happy to hear that you fell in love with Woodland Glade and found the perfect plot. We appreciate your kind words about the team; they aim to provide helpful and supportive service. We're excited for you as you begin this new chapter!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotVisiting site found staff very…
Visiting site found staff very welcoming, spent time viewing different properties of intrest , and disscussed options available, returned for another visit and had the same service as before lovely site and good value for money, for people looking to move into a new build this is a nice area and site to consider
Kim · 19 February 2026
Agent replied · 23 February 2026
Hi Kim,
We're happy to hear that you found our staff welcoming and helpful during your visits. It's great to know that you found the site lovely and the value good. Thank you for considering us and for sharing your positive experience!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotVery Professional Service
I had a few silly issues, but they were dealt with quickly and very professional by Wayne and I really appreciated his help to sort these issues out.
Amanda · 27 August 2026
Agent replied · 22 September 2026
Hi Amanda,
We're so glad to hear that our team was able to resolve your concerns swiftly and professionally. We appreciate your kind words!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotVery helpful and great communication…
Very helpful and great communication with the Sales Consultant, and received great incentives to buy my new property, also put in a touch with a great mortgage advisor.
NJ · 19 August 2026
Agent replied · 22 September 2026
Hi NJ,
We are so pleased to hear about your positive experience with our sales consultant and the excellent communication you received. It's wonderful that you found the incentives beneficial and that we could connect you with a great mortgage advisor.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotMet with Rhodri today to view 2…
Met with Rhodri today to view 2 properties and right from the go he was very welcoming, so knowledgeable and friendly, couldn’t fault him. Loved one of the properties we looked at, lovely layout for that family style living.
Georgia · 16 May 2026
Agent replied · 29 May 2026
Hi Georgia,
We're so pleased to hear you had a welcoming and informative viewing experience. We appreciate your positive feedback on the property's layout.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotPembroke Gardens - Alderbury
We dealt with Beckie in sales and Wil, the site manager at Alderbury. They facilitated our move, couldn’t do enough for us and became part of the Pembroke Gardens community while they were here. 5 stars!!!As with any new build we had a few snagging points and these were dealt with honestly and swiftly while they were on site and once they had left we had communication from the Vistry Office who had a few personnel changes but eventually got things sorted out.
Annie · 6 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
