Every review we hold for the Crowborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe are in the process of purchasing our home at the Sweetings
We are in the process of purchasing our home with Dandara at the Sweetings East Malling. So far we cannot fault the service we have received, with a special mention to Amy Emma and Andrew for all their hard work in supporting us through a very difficult journey to exchange. Their communication is consistent and clear, and they really have gone above and beyond to ensure all questions have been answered. We saw our finished home recently and the finishes both inside and our really are perfect. We are looking forward to finally moving in.
Alyssa · 26 April 2023
Agent replied · 15 June 2024
Congratulations on your new Dandara home! We're so pleased to hear Amy, Emma and Andrew have been so helpful, thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotSusan Gordon offers exceptional…
Susan Gordon offers exceptional customer service, is focussed, passionate and driven to provide the best experience possible in the buying/selling process. Her communication, knowledge and support ensures a calm process with you having every faith she is doing everything for you without the need to chase or worry. Open to suggestions, proactive and always, always upbeat! Thank you so much Susan you made our experience really enjoyable!!
Kirsten · 6 March 2024
Agent replied · 15 June 2024
Thank you so much for leaving such a great review, Susan will be delighted with your comments.
★★★★★ 5/5
TrustpilotVictoria at Towerlands Park
Unfortunately due to the current mortgage rates I wasn’t able to go ahead with the purchase however, Victoria at Towerlands Park was an absolute delight! She went out of her way to get me the best deal possible and was patient throughout the process so massive thank you to her and Dandara. I would highly recommend the team at Towerlands Park and Dandara seem to be very good as a whole! Hopefully I can come back in the near future and follow through.
Juan · 14 April 2023
Agent replied · 15 June 2024
Thank you so much for your great review, we're delighted to hear Victoria was so helpful and we hope you find your dream home soon!
★★★★★ 5/5
TrustpilotOur family met a lovely lady called…
Our family met a lovely lady called Helen at the Dandara sales office last week. Helen was very articulate and was able to answer of our questions giving all the necessary details and it was easy for us to make a decision to purchase the property. Thank you Helen for being great and keep up the good work.
TM · 18 August 2024
Agent replied · 24 August 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotAfter years of avoiding new builds…
After years of avoiding new builds because of what you were hearing about quality of build etc, Dandara in no way typify that sort of reputation. In all aspects they are a pleasure to deal with. The staff obviously all enjoy working for them, our main contact Kelly was extremely knowledgeable and informative about all aspects of the development, and always very pleasant and engaging. The site staff also have been very cooperative and willing to deal with the few minor snagging issues we have had.
Roy · 15 March 2023
Agent replied · 15 June 2024
We're so delighted that you had such a positive experience with the team, thank you for your review.
★★★★★ 3/5
TrustpilotI’ve only given 3 stars as I’ve…
I’ve only given 3 stars as I’ve experienced a disappointing experience. I admit I’ve been here over the two years so I don’t qualify for any help with some shoddy work which I’ve found too late I know .House is built well , struggled with poor standard of garden but I’ve dealt with that myself. Big issue for me but a small job for Dandara was discovering the side garage door has never been finished off properly. Huge unfinished gaps all along the bottom of door . Flat no from customer service not even any advice. They shouldn’t have been allowed to get away with such poor work. Not what you pay good money for
Marion · 14 March 2023
Agent replied · 15 June 2024
We're sorry to hear you haven't had a positive experience with us.
★★★★★ 5/5
TrustpilotDandara Lettings provides a complete Management Service
Dandara Lettings in Jersey is a very professional organisation and provides a one stop Management Service for Landlords & Tenants. The Lettings Team comprising Clair Lumley, Brendan McGill & Terri Booth have provided me with outstanding and excellent service for over six years. I would strongly recommend them to any prospective landlord & tenant who has purchased or plans to rent a Dandara built property in Jersey
Geoffrey · 12 February 2024
Agent replied · 15 June 2024
Thank you for your feedback on the team, they will be delighted with your comments.
★★★★★ 5/5
TrustpilotThe Meadows
We are currently in the process of purchasing a property at The Meadows, Wymeswold. Although early on in the process, Bradley has been nothing but kind, helpful and accommodating. His knowledge has been invaluable and we have felt informed and supported throughout. We know we’re in very safe hands as this process progresses and, all being well, we hope to be very happy in our new home!
Sarah · 6 February 2024
Agent replied · 15 June 2024
That's great to hear and we're sure you'll be very happy in your new Dandara home. Thank you for the great review.
★★★★★ 5/5
TrustpilotAnother great experience dealing with Dandara
Another great experience dealing with the sales and customer experience teams at Dandara.From our very first meeting with Kerry to look at new apartments, she took the time to give us the opportiuntiy to see as much or as little as we wanted, in a number of the company's property portfolio. Kerry has been very pleasant to deal with and couldn't do any more to help us. She was a wealth of useful knowledge and information and always had answers to our questions.We consider ourselves fortunate to have been able to view New Market Yard at an early stage and were delighted to be able to secure one of the properties there. The post build snagging process prior to purchase was handled by Russ who is awesome in preserving the quality of the finished product through his sharp eye and attention to detail.Another great experience dealing with Dandara
Peter · 21 December 2024
★★★★★ 5/5
TrustpilotThe Sweetings, East Malling.
Myself and my girlfriend are in the process of buying a home at The Sweetings development in Kent. We have, in recent weeks, been liaising with a gentleman called George who has been fantastic. His professional, friendly and polite approach has made our experience so relaxing when a house purchase can be so stressful. We finally signed our paperwork, secured our plot and we couldn’t be happier. Thank You George and thank you Dandara, our dream home has become a reality.
Jamie · 28 January 2023
Agent replied · 15 June 2024
Congratulations on your new Dandara home! Thank you for taking the time to leave a wonderful review. That's great to hear and we're delighted you're so happy with our service and the team.
★★★★★ 5/5
TrustpilotThe Pines
Lorraine at The Pines has been a pleasure to deal with. She is very informative and has helped us so much in the process of looking for our new home. Lorraine has helped make the process feel very comfortable and we look forward to dealing with her again!
Lewis · 15 December 2024
Agent replied · 24 August 2024
We're delighted you had such a positive experience and hope to welcome you back soon.
★★★★★ 5/5
TrustpilotThe brilliant Dandara team
The sales manager Kerry Rogers was very professional and fun to deal with, the sales team Liz Birchall and Ava Miller was a pleasure to deal with and also very professional. Russ Kelly (Customer Care) did the initial inspection on my behalf and picked up 5 ridicules issues which were not obvious, along with Rachel Layt who handed over the apartment to me. I have bought many apartments and houses from Dandara, there attention to detail and finishes are second to none, I would recommend Dandara and their team to anyone.Thank you so much. Rgds Derek Warwick
Mr · 16 January 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave such a wonderful review. We're delighted you're so pleased with not only the service but your property too.
★★★★★ 4/5
TrustpilotMoving to Jersey
Brendan and the Dandara team were extremely helpful and efficient, helping me find a flat in Jersey. Brendan was very flexible around my diary and extremely responsive in replying to my enquiries. What could have been a ‘painful’ process was made very easy for me from start to finish.
Antonio · 25 November 2024
Agent replied · 24 December 2024
Thank you for your great review!
★★★★★ 5/5
TrustpilotThe Grove - First Class Service
We could not have asked for a better service from Jonathan and Bradley. They were both extremely helpful and professional and have responded to every enquiry in a prompt and polite manner. Our experience in the past few months has exceeded our expectations and we are delighted to be moving onto our new home very soon. We highly recommend The Grove, Dandara in Haddenham and our thanks to Jonathan and Bradley for making this a positive experience.
Lena · 18 April 2023
Agent replied · 15 June 2024
Congratulations on your new Dandara home! We're so pleased to hear the team has been so helpful, thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotExcellent encounter at The Grange…
Popped by The Grange development yesterday - Alanna was excellent. Very friendly, took us at very short notice and without an appointment, gave us a tour of the fantastic looking show home and gave us lots of key information about the upcoming houses at The Grange as well as the new development at Hazelwood. Will be keeping an eye out for sure.
Craig · 7 April 2024
Agent replied · 15 June 2024
Thank you for taking the time to leave such a fantastic review. We hope to welcome you back soon.
★★★★★ 5/5
TrustpilotHelen showed us around the show…
Helen showed us around the show apartment for The Waterside in Douglas. Really friendly and helpful and very knowledgable about the development.
Guy · 10 October 2026
Agent replied · 12 October 2026
We are thrilled to hear that your tour of the show apartment went so well. Thank you so much for taking the time to share your positive feedback with us!
★★★★★ 5/5
TrustpilotShakira is amazing and very helpful! Very impressed with her!
We have had a very rocky journey but the team at Dandara-Oakwood place have been very helpful! Specially Shakira. She is fantastic, kind and patient, and she answered our questions in great detail. We appreciate her proactive approach to resolving our queries and requests. A big thank you to Shakira especially for everything so far. My family and I are satisfied with the entire reservation process.
Via · 2 January 2024
Agent replied · 15 June 2024
Congratulations on your new Dandara home! We're so pleased to hear Shakira has been so helpful, thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotWe moved into the Dandara development…
We moved into the Dandara development in Warehorne, Kent and throughout our initial enquiries and interactions with Dandara, Joe from the onsite team was extremely helpful, patient and couldn't have done more to help us. The entire experience was excellent and I cannot recommend Joe and the onsite team highly enough if you are looking for a new home with Dandara.
Haden · 12 April 2024
Agent replied · 15 June 2024
Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.
★★★★★ 5/5
TrustpilotVisit to the sales office
We had a nice experience at the sales office and with the show home tour. Alanna was very detailed with her answers to all our questions and provided insights to other things we did not consider. The visit helps to shape our decision quality for a new home going forward.
Ola · 15 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Alanna.
★★★★★ 5/5
TrustpilotThe Sweetings
We’ve been in our new Dandara home for 3 months now and have loved every minute of it. Being first time buyers we were new to the house buying process, however, Andrew was really supportive. Andrew helped us with any queries we had and made the process smooth. Max has also been really helpful since we have moved in. We are really happy we chose to buy with Dandara.
J · 12 October 2023
Agent replied · 15 June 2024
Many congratulations on your new Dandara home. Thank you for taking the time to leave a wonderful review, Andrew and Max will be delighted with your comments.
★★★★★ 5/5
TrustpilotA stress free experience
Buying a Dandara apartment was so simple.This is down to their excellent highly organised sales team who were very professional from start to finish. You are kept updated at every step of the way. Any queries are answered immediately enabling you to be 100% happy prior to your purchase. We felt we were given an excellent one to one service. Dandara even negotiated with a local law firm to offer a very competitive rate for legal fees. Everything is thought of to make your purchase timely, efficient and stress free.Their marketing material is beautifully presented showing apartment layouts, measurements and prices to allow a prospective purchaser to choose the right apartment for their requirements. What you see on the brochure is exactly what you get when the development is finished. Outside areas are beautifully landscaped for every purchaser to enjoy. We bought the apartment as an investment and chose to take advantage of their Property Management Service and Rentals Department which ensures your apartment is let to a suitable tenant. They take care of producing the Tenancy Agreement amongst other things such as arranging annual servicing of boiler, doors and windows, in fact anything that needs attention. This takes away the worry of being a landlord knowing our apartment is well cared for, leaving us free to travel whenever we want.Dandara have thought of everything and I highly recommend them to anyone thinking of buying one either as an investment or to live in yourself.
Gail · 10 November 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave such a wonderful and comprehensive review. We're delighted you're so pleased with not only the service but your property investment too.
★★★★★ 5/5
TrustpilotGreat site
Great site, houses are as described and the showroom team was supportive and willing to go the extra mile to meet our demands
Luca · 27 September 2026
Agent replied · 10 October 2026
We are so glad to hear that you had such a positive experience with us! It's wonderful to know that our homes met your expectations and that our team was able to provide excellent support.
★★★★★ 5/5
TrustpilotHouse hunting anxieties
We have been housing hunting for some time, a very daunting task (one of the buggiest purchases one will ever make) The customer service delivered by Becca was second to none, she listened attentively not only to my needs, but also picked up on my anxieties, she was sympathetic, informative and very responsive. Becca presented as an all round lovely professional young lady, who I was able to talk to with complete ease. Dandara have a beautiful range of fabulous homes, great staff and overall a very pleasant experience and we look forward to purchasing out forever home.
Natalie · 22 October 2022
Agent replied · 15 June 2024
We're delighted to hear you had such a positive experience with Becca, she's a great member of the team. We hope to welcome you back soon.
★★★★★ 5/5
TrustpilotLove our new Dandara home(Ashgrove) and fantastic sales/care team
We are the first time buyer and had a lot of concerns to make the biggest purchase for us since we moved to UK. We spent almost two years to find a right house for us. When Jacqueline from Dandara introduced us this lovely town house, we really liked it and all purchase process went smooth owing to Dandara's sale team's support. Especially Jacqueline was excellent and she made our dream come true. It happened just a month of purchasing process. Although there was a bit of delay in the end of completion date, it was reasonable considering current situation of a long lead time of supply. The house is warm and the layout of the house is great. We are also lucky to settle down with nice neighbours in convenient location within Loanhead. We also thanks to Siobhan, Sam and Aaron for our home care and solving the snagging lists.
Seungmee · 21 October 2022
Agent replied · 15 June 2024
Thank you for leaving such a wonderful review, we're so pleased the team made your experience a special one. Wishing you all the best with your new Dandara home.
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