Every review we hold for the Crowborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMandy and Rebecca made it easy
I’m in the process of buying a new build home from Dandara, with completion scheduled for tomorrow. As a first-time buyer, I had countless questions and concerns throughout the process, especially since it’s not easy to envision everything without a demo version of the property.Both Mandy and Rebecca have been incredibly supportive from the very beginning. They patiently answered all my queries and provided guidance at every step. Rebecca, in particular, shared her own recent experience of buying a home, which reassured me and helped me stay calm during some stressful moments with solicitors.I truly appreciate their assistance and professionalism throughout this journey. I’m hopeful that the completion and handover process goes smoothly tomorrow. Once everything is finalized, I’ll be back to share another review about the handover experience and how any issues are addressed (if any arise).Thank you, Dandara, for the support so far!
Manoharan · 28 November 2024
Agent replied · 24 August 2024
Thank you for your review, we're glad you've had a positive experience. Congratulations on your new Dandara home.
★★★★★ 5/5
TrustpilotExceptional Tennant experience
I've rented 2 properties from Dandara, both with Brendan. The customer service I received on both occasions was exceptional from start to finish. I got in both properties very soon after the day I was shown around and the very few issues that I had during tenancies were resolved almost instantly. I can highly recommend letting through Dandara and can vouch for how great Brendan is at his job.
Cameron · 24 May 2022
Agent replied · 15 June 2024
Thank you so much for your great review of the company and of Brendan in particular, he will be delighted with your comments.
★★★★★ 5/5
TrustpilotExcellent service
I rented an apartment for eleven years and have always had an excellent service from the Dandara team, in particular Brendan McGill, who was always so friendly, helpful, and professional, and nothing was ever too much trouble. Everything was always dealt with so promptly and efficiently, and I was always informed about any changes. I would highly recommend Dandara who have provided an outstanding service. Thank you so much for everything.
Kerry · 8 February 2022
Agent replied · 15 June 2024
Great to hear Brendan and the team have been so helpful, many thanks for taking the time to leave a review
★★★★★ 5/5
TrustpilotEverything has been amazing so far
Everything so far in the process of buying a house with Dandara has been excellent. The sales team, namely Lorraine, has helped me with any query I’ve had no matter how trivial and as a first time buyer this is appreciated no end. I loved picking out my choices and was so impressed by the options that come as standard, I hardly chose any upgrades and this was so helpful to me as someone who is buying in my own I need to save any money I can and Lorraine helped me make the best decisions for my needs without pressuring to upsell on anything unnecessary.
Hayley · 26 November 2024
Agent replied · 24 December 2024
Thank you for your great review, we're glad Lorraine has been able to support you on your home buying journey and we're sure you'll be very happy in your new home.
★★★★★ 5/5
TrustpilotI had a viewing at Braeburn Fields…
I had a viewing at Braeburn Fields recently and found Becky to be very informative, helpful and personable when showing us around. She put us at ease and answered any niggling questions that we had! Many thanks Becky - you’re an asset to your employer!
Harry · 16 April 2024
Agent replied · 15 June 2024
Thank you! Becky will be delighted with your comments.
★★★★★ 5/5
TrustpilotBoth Ladies on the desk very friendly…
Both Ladies on the desk very friendly and professional
Nigel · 21 September 2026
Agent replied · 23 September 2026
Thank you for leaving a 5* review!
★★★★★ 5/5
TrustpilotJess
Great spec homes. Jess was a dream. Very informed on houses. Unfortunately the 4 bed was to small and the 5 bed was slightly above our budget. We will still be thinking of a new home
GARY · 17 September 2024
Agent replied · 22 October 2024
We're delighted Jess was so helpful. Perhaps one of our upcoming developments will be more suitable and we hope you can secure a new Dandara home in the future.
★★★★★ 3/5
TrustpilotChoice of properties and location not…
Choice of properties and location not suitable for me.
611 · 18 September 2026
Agent replied · 23 September 2026
We’re sorry to hear that the properties and locations available weren’t suitable for your needs. We hope we may have something more suitable for you in the future.
★★★★★ 5/5
TrustpilotBrendan is a first class lettings and management agent.
Always well considered and timely advice. Emails are replied to promptly and appropriate actions taken. Brendan is very professional and helpful as a lettings/management agent. Easy to communicate with and deals with all matters efficiently.
Colin · 30 September 2024
Agent replied · 22 October 2024
We're delighted to hear you had such a positive experience with Brendan, thank you for leaving such a great review.
★★★★★ 5/5
TrustpilotWe were dealt with in a friendly and…
We were dealt with in a friendly and professional manner.
Gary · 11 September 2026
Agent replied · 23 September 2026
We're so pleased to hear you found our team friendly and professional, and that all your questions were answered. Thank you for your kind words!
★★★★★ 5/5
TrustpilotHigh quality and friendly
We have had an extremely positive experience buying from Dandara. Dunblane site manager John has ensured a smooth move in process and responded quickly and professionally, always with a smile to the few minor issues we have experienced (less than expected!). Lyndsay at Nest (the estate agent responsible for the Dunblane build) was very friendly and helpful during the purchase process. The build itself is high quality and the finishes are excellent. We are even happier than expected with our new home.
Neil · 13 November 2024
Agent replied · 24 December 2024
Thank you for the wonderful feedback on both the team and our homes.
★★★★★ 5/5
TrustpilotTracy representing Peter’s field is so…
Tracy representing Peter’s field is so helpful. Provided a great update on the sites progression so we can discuss the buying options very soon. A gem!
Brogan · 23 May 2026
Agent replied · 2 June 2026
We're so glad to hear our team provided such a helpful update. We appreciate your kind words!
★★★★★ 5/5
TrustpilotMy kitchen tap
Give that girl a pay rise,sorted my tap,Laura your a diamond, thank you so much,the reason why you buy a dandara house is the customer service
Terry · 21 May 2026
Agent replied · 30 August 2024
We're so happy to hear about your excellent experience with our customer service. We truly appreciate your kind words.
★★★★★ 5/5
TrustpilotHelen was fabulous and very…
Helen was fabulous and very knowledgeable.
Sandra · 21 September 2025
Agent replied · 24 September 2025
Thank you for your feedback, we will pass on your review to Helen.
★★★★★ 5/5
TrustpilotHappy homeowners - bought off plan
The house buying process is a daunting task, coupled with buying 'off plan' it was never going to be a straight road to completion! Rest assured if you are thinking of buying off plan with Dandara - DO IT!! you will not regret your decision!Buying from Dandara made the buying process much easier through the constant open and honest channels of communication that Patricia Traylor upheld. 'Pat' always kept us in the loop as soon as she was made aware of anything we needed to know; - when decisions needed to be made, paperwork to complete and read or even a site visit to check on the building progress of our beautiful new home. The building phase, exchange, completion and aftercare have been outstanding and I am writing this sitting in our 4-month-old brand-new home with no complaints! The post-completion snagging works have been dealt with promptly and to a high standard too. We would just like to say a HUGE thank-you to Patricia who we entrusted to walk with us through this life-changing process and we were met with a greater ease than we ever anticipated! 'Pat' is an absolute asset to Dandara and ought to be recognised for her excellent customer service when dealing not only with us but our 'new neighbours' have also conversed about how fantastic Pat truly is and this has been reflected in their home purchase with them also! Pat's friendly, warm, positive, honest and approachable character by nature makes her the Queen of Dandara's team- in our eyes.We would be more than happy to purchase another home from Dandara - the standard of our home, the specifications and the space as well as the quality of the build speaks for itself....... but we would only complete on the 'sell' if it were Pat selling it to us as her personal tailored approach to her homebuyers is unique and unmatched. Thank you again.
KELLY · 4 November 2024
Agent replied · 24 December 2024
Thank you for your great feedback! We're delighted to hear what a positive experience you've had and we're sure it will continue.
★★★★★ 5/5
TrustpilotPaddock View
Incredible sales and site team. From the start to the end of the buying process. We are so happy with our new home.Jo and Dale were fantastic and we couldn’t have asked more from them. They went above and beyond to make the process as smooth as possible.Once we had moved in Kieran from the site team made sure everything was in perfect working order. From ‘The Boys’
Robert · 25 April 2022
Agent replied · 15 June 2024
Thank you! That's great to hear, we're delighted you're so happy with your new home and the team.
★★★★★ 5/5
TrustpilotVery friendly staff… gave us answers…
Very friendly staff… gave us answers about all our questions
Nikita · 6 September 2026
Agent replied · 23 September 2026
We are so glad to hear that the team were friendly and able to answer all of your questions. Thank you for your wonderful 5-star review!
★★★★★ 5/5
TrustpilotReayrt Mie Ballasalla
We are overall very pleased so far with our new home. Any issues have being dealt with swiftly and it seems to us as if the Dandara team do genuinely care about their customers. Have to mention one lady (Helen) who has being with us every step of the way, from keeping us up to date on everything we needed to know and do and even had a very helpful input with our difficult decision on flooring, kitchen and tiles choices!!From our experience I really hope Dandara appreciate what a service she provides for the company any issue big or small she has assisted us in any way she could. Thank you for building us a quality home to a great standard. Keep up the good work!! Daniel & Gemma
Gemma · 1 November 2024
Agent replied · 24 December 2024
Thank you for your kind and positive review about your new home and the service you've received. You're absolutely right about Helen and she's a hugely valued member of the team.
★★★★★ 4/5
TrustpilotDandara
I found the experience useful as this was my first time using an agency when renting. It has helped me to understand what to expect in the future.The constructive feedback I can give is highlighting that there may future tenants who will need patience from the agency to understand the process, and may need further explanation like I did. It can feel a little overwhelming for someone who is moving out independently for the first time, as they may not have any experience in this area.
Leigh · 30 October 2024
Agent replied · 24 December 2024
Thank you for your feedback, we know the team have reached out to ensure they can help further and will take your comments on board going forward.
★★★★★ 5/5
TrustpilotDandara, Grandhome
For a first time buyer, the sales team were very helpful and gave me as much details to support my decision. The house on the other hand is great and the continuous support in over a year of moving in has made my experience worth a 5 star review. Special thanks to Susan in the Grandhome development for her continuous support and for being a major help during the buying process.
Winston · 26 October 2021
Agent replied · 15 June 2024
Buying your first home can be a lot to process so we're thrilled the team helped set your mind at ease and that you're so pleased with your new home.
★★★★★ 5/5
TrustpilotAccomodating and very friendly :)
Khervin · 7 October 2026
Agent replied · 10 October 2026
Thank you for leaving a 5* review!
★★★★★ 5/5
TrustpilotSaxon Park Development
Rebecca and the team at Saxon Park are wonderful. Friendly, professional and very knowledgeable. The show homes look fantastic, they are so well built and make the most of space for family living. Rebecca showed us around the show homes, pointing out all the extras and benefits to buying with Dandara. She answered our questions with so much information and a friendly face! What a wonderful development!
Karen · 23 May 2022
Agent replied · 15 June 2024
Thank you so much for your kind review of the development and of Rebecca in particular, she will be thrilled with your comments! We're glad to hear you've had such a positive experience and love Saxon Park as much as we do.
★★★★★ 5/5
TrustpilotMy fiancé and I bought our first home…
My fiancé and I bought our first home at the Grandhome development in Bridge Of Don. Being a first time buyer was quite daunting however Susan made the experience stress free and was there to answer the many questions we had. We would both like to say a big thank you to Susan for her professionalism and friendly approach.We look forward to many happy years in our new Dandara home.
Nick · 19 December 2021
Agent replied · 15 June 2024
Thank you for your wonderful review, we're glad the team were able to help and Susan will be thrilled with your comments. We hope you're very happy in your new Dandara home.
★★★★★ 5/5
TrustpilotBeautiful new Home
After contacting the sales office to enquire about a new property at Reayrt Mie Ballasalla, Sally from sales took us through the information packs and specifications. A viewing was arranged within a few days and after being shown around we had made our decision to purchase, the build standard and interior specifications were excellent. We moved in to the new home on the 1st of October 24 and we are settling in. The thermal efficiency and solar panel installation will help reduce the utility costs for us. From Sally in sales and Gabriel at the hand over of the new house. the process was straight forward and always very informative, nothing was too much trouble and this was the same from the staff on the site.
Alfie · 28 October 2024
Agent replied · 24 December 2024
We're delighted you're happy in your new Dandara home and that the team have supported you through your move.
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