Every review we hold for the Crowborough office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotReally beautiful house
Sarah was very knowledgable about the houses, and she gave us the option of an escorted tour or for us to wander around ourselves. My only criticism ..was that we were unable to walk around a showroom of the house we were interested in.Beautiful house space.
Dorothea · 14 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave a great review. Apologies you weren't able to see the house you were interested in, we typically only have one or two show homes to demonstrate. We'll keep in touch and let you know as the site progresses and there's more to see.
★★★★★ 5/5
TrustpilotDandara Rentals Jersey
I have been dealing with Dandara Rentals in Jersey as a tenant for more than a decade. I can honestly say I've have always received efficient, courteous service from the team. There is always a prompt response to any issues I've had with the property.
Steve · 30 July 2024
Agent replied · 15 June 2024
Thank you so much for leaving such a wonderful review and for being such a loyal customer. The team will be so pleased with your feedback.
★★★★★ 5/5
TrustpilotSupportive and helpful team!
Having had a challenging situation with selling original property in order to buy with Dandara - I honestly can say Kelly and her team have been incredible and patient. It is horribly stressful and they have helped so much with so many things. Still have people on site who are accommodating and really helpful as I don't know anything about new builds. If I could give more than 5 stars I really would!!
Lisa · 4 July 2022
Agent replied · 15 June 2024
Thank you for leaving such a wonderful review about Kelly and the team, we're so pleased they made your experience a special one. Wishing you all the best with your new Dandara home.
★★★★★ 5/5
TrustpilotSARA AND REBECCA AT MILLER VIEW
What a great experience. From the first day walking into Miller View show house to getting into our new home. Sara and Rebecca were friendly and professional. They kept us updated and calm all the way through. Thank you for your amazing work ladies.
Sally · 7 August 2024
Agent replied · 24 August 2024
Many congratulations on your new home! We will pass your kind comments onto the team, we're sure they'll be delighted.
★★★★★ 5/5
TrustpilotTHE SWEETINGS RESERVATION WITH BECKY 5 star
Recently reserved a plot from your new site at The Sweetings. From our online inquiry form to signing our paperwork today, Becky has been helpful, very quick on responses to our questions and professional! We are looking forward to buying our new home with Dandara and have said what a difference we’ve received so far in terms of customer service compared to other new builds we looked at previously. Thanks again ! Becky & Dave
Rebecca · 20 March 2022
Agent replied · 15 June 2024
What great feedback; thank you! We're delighted to hear how helpful Becky was during your visit.
★★★★★ 1/5
TrustpilotBEWARE of DANDARA RESERVATION CONTRACTS
I am an elderly, vulnerable 81 year old pensioner. In January this year we decided to downsize our home and thought that no 17 Willow Grove was ideal for our purpose.We paid a deposit and signed a contract on 21st January.Everything was fine until our contract expired due to other parties not being ready to exchange.As per contract terms I requested a refund of my depositI was told that their solicitor ( who Dandara will not name) has informed management that according to the Builders Code of Practice we must pay £750.00 in costs!We did not sign any Code of Practice and only signed a Reservation Agreement.The Reservation Agreement states;"The Buyer has the right to cancel the reservation at any time"."If the Buyer cancels the Reservation Agreement, the Seller agrees to payback the Reservation Fee less any reasonable administrative and any other costs incurred in processing and holding the reservation.""the range of such deductions will be between £0 and £0".Other clients of Dandara may recognise the wording?I can supply my original contract if needed.No refund has been forthcoming.Management has stopped returning my calls and does not answer any emails.That such a large high profile company should treat an 81 year old gentleman in such a manner is appalling.I fail to understand how they do not feel bound by a contract that they have signed?Reading other complaints in the review section it is obvious that one of their tactics about complaints is not to reply and trust that the complainant will lose interest.This is a WARNING for anyone contemplating signing any contract with Dandara be aware that the company feel that contracts are not for them and are not honoured.I am having to go to the Courts for a remedy of my contract.Hardly the way a huge, high profile company should behave?Michael F.
Michael · 9 May 2021
Agent replied · 15 June 2024
Dear Mr Feasey, we are sorry to hear that you have not had a positive experience with Dandara. Prior to receiving your review we refunded the full reservation fee as a gesture of good will.
★★★★★ 5/5
TrustpilotBrendan McGill is a great asset to…
Brendan McGill is a great asset to Dandara. We have received great guidance from start to finish in our three years renting with them. Always available when needed and honest advice.
Paula · 27 May 2026
Agent replied · 15 June 2024
We are so glad to hear about your positive experience. We truly appreciate your kind words!
★★★★★ 5/5
TrustpilotThe Pines, Wallyford
Lorraine Hamilton was lovely since day one when booking me in for an appointment to have a chat for the plot that we are interested at The Pines, Wallyford. As being first time buyers she answered all our questions clearly.
Rossana · 5 October 2024
Agent replied · 22 October 2024
That's great to hear, thank you for taking the time to leave such a great review. Good luck with your first new home, we hope it's a Dandara one.
★★★★★ 5/5
TrustpilotBoth Hannah & Chris at the other site…
Both Hannah & Chris at the other site were very helpful and informative.
Ali · 26 September 2026
Agent replied · 10 October 2026
We are so pleased to hear that our team provided you with such helpful and informative service. Thank you for sharing your positive experience!
★★★★★ 5/5
TrustpilotLovely development
Saxon park in Bedford is a beautiful well presented development, all the staff are lovely, even spoke to some of the residents living here and they were very complimentary, I am so excited to move into my home!
Joan · 2 November 2024
Agent replied · 24 December 2024
Congratulations on your new home, we're sure you'll love it!
★★★★★ 5/5
TrustpilotHazelwood - Alanna
My partner and I moved into our new Dandara home at Hazelwood in May and absolutely love it, we are so happy with everything including the home and the development! Alanna went above and beyond to help us throughout the process of viewing and buying and has gone out of her way to help us and chat to us since we moved in! We would have no problems recommending Dandara and a home at Hazelwood to anyone!
Leanne · 25 October 2021
Agent replied · 15 June 2024
Thank you so much for your positive feedback about the development and Alanna, she'll be delighted!
★★★★★ 5/5
TrustpilotAt Hazelwood
At Hazelwood, Liam and Andrea are so helpful and pleasant, go above and beyond.
Karen · 17 September 2026
Agent replied · 23 September 2026
We are so pleased to hear about your positive experience with us! We're delighted that you are happy with your new home and our aftercare. Thank you for taking the time to leave a wonderful review!
★★★★★ 5/5
TrustpilotDandara and the team have been a…
Dandara and the team have been a pleasure to deal with! Polite, knowledgeable and super efficient at answering questions. In fact they have been so professional throughout the process we have decided to buy two properties at their Winchmore Hill development which is super smart. A special mention to Sarah who has been our main contact who has been nothing but a joy to deal with and her positive attitude has been so refreshing during these difficult times! Well done to all the team, keep up the good work! Hope the Dandara owners recognise what great staff they have.
ANGELO · 11 March 2021
Agent replied · 15 June 2024
Our teams pride themselves on going above and beyond so thank you for taking the time to write your review.
★★★★★ 5/5
TrustpilotClaire Bathgate at Dandara
Claire Bathgate was our first point of contact with Dandara. Her friendly and easy approach made a huge difference to our experience. She is very knowledgeable and very patient showing everything above and beyond the call of her duty. Thank you so much Claire for making us feel at ease while still keeping it professional.
SRR · 12 December 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave a wonderful review, Claire will be delighted with your comments.
★★★★★ 5/5
TrustpilotWe had Dandara as our letting agent for…
We had Dandara as our letting agent for the past 4 years. They are very efficient and quick to respond to our queries. They also gives us ample notice when they need to perform a check in the flat or if suppliers need to come in to check the boiler, etc. Shout out to Brendan who has been patient with our queries on the lease and helped us close it off asap!
Camille · 23 June 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave such a great review. That's great to hear, we're delighted you're so happy with our service and the team. Brendan will be thrilled with your comments!
★★★★★ 5/5
TrustpilotBest decision we ever made!
My partner and I looked at many other options in North Berwick but from the moment that we stepped into the Dandara show home, we knew it was for us. It was clear to see that quality and design of the homes was second to none and Dandara had gone the extra mile in designing a spacious, green development in a perfect location. Nicky was so incredibly helpful in helping us secure what is now our dream home and I would recommend Dandara to any home buyers. The aftercare support is second to none and everyone has been so helpful and accommodating. Best decision we ever made!
Tom · 18 February 2021
Agent replied · 15 June 2024
Our commitment to providing beautiful homes that complement the surrounding areas is something we pride ourselves on so many thanks for your review. We're delighted you're pleased with your new home and the service you receive from the team.
★★★★★ 5/5
TrustpilotGiven time to walk round the show home…
Given time to walk round the show home by ourselves was appreciated, took pressure off.
Lara · 7 September 2026
Agent replied · 23 September 2026
We're so pleased to hear that you appreciated the opportunity to explore at your own pace. Thank you for your kind words!
★★★★★ 5/5
TrustpilotNice one, guys!
My property has been managed by Clair and her team - Brendan, Terri and Samantha - for around 4 years. They have been tremendously good at keeping me abreast of what is happening with the property, and have provided an excellent bridge between me and the tenant. When you are not on the spot - and I'm not - it's very satisfying to know that your interests are being well looked after. And I'm very satisfied.
Peter · 12 November 2021
Agent replied · 15 June 2024
Great to hear the team have looked after you so well, thank you for taking the time to leave a review!
★★★★★ 5/5
TrustpilotAndrea was lovely and took time to…
Andrea was lovely and took time to explain everything very well. She was really friendly and took time to listen as well as providing great advice. Mimi loved chatting to Andrea about Japanese food! Xxxx
Mr · 1 December 2024
Agent replied · 24 December 2024
What a great review, thank you! Andrea and the team will always be on hand to help - and chat about food!
★★★★★ 5/5
TrustpilotDandara viewing in Hazelwood
Thanks so much to Alanna at Dandara for your tour at Hazelwood. We were able to view our preferred house within 24hours of requesting a visit. During the viewing, Alanna provided us all the information we needed about the property and we enjoyed being able to explore the property ourselves.Thanks Again,Sandy & Jen
Sandy · 16 January 2024
Agent replied · 15 June 2024
Thank you for leaving such a great review, Alanna will be delighted with your feedback.
★★★★★ 5/5
TrustpilotI purchased an apartment in Tunbridge…
I purchased an apartment in Tunbridge Wells and right from the very start the service I received was outstanding, the two sales reps Tommy and George were the perfect team offering a faultless friendly, helpful impeccable experience right through to completion, they still greet me when they see me around the development and I would buy from Dandara again based solely on those two guys. thank you for making what could be a tough experience easy.
Mr · 5 November 2021
Agent replied · 15 June 2024
Thank you for such a great review, the team at 1887 will be delighted to read your comments.
★★★★★ 5/5
TrustpilotThe Grange
The Grange, Hazlehead Alanna & Andrea were always welcoming & extremely helpful. They were both very patient & answered any queries we had knowledgeably. We didn’t actually end up going ahead with a purchase but really want to thank them both for all their help.
Jane · 21 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotGreat experience so far - Kelly @ St Michaels Park
Very impressed with my Dandara experience so far - Kelly in the Sales Office at St. Michaels Park has been incredible throughout. This was the first time I have been through this process by myself and Kelly has made it comfortable and seamless. She has kept me up to date and answered a whole raft of questions from me. Looking forward to completing in October and enjoying my Dandara home.
Ed · 22 August 2022
Agent replied · 15 June 2024
Thank you for your wonderful review, we're sure you'll be really happy in your new Dandara home.
★★★★★ 5/5
TrustpilotHad a viewing with Courtney over the…
Had a viewing with Courtney over the weekend and couldn't have asked for a better experience. Friendly, professional, and great with communication throughout. Outstanding service from start to finish.
Michelle · 29 May 2026
Agent replied · 2 June 2026
We are so glad to hear you had such a positive experience. Your kind words mean a lot to us.
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