Cubitt & West Crowborough reviews

★★★★★ 1/5

Trustpilot

I am writing this negative review…

I am writing this negative review because I moved into a property 6 weeks ago, ...............................

Anthony · 20 May 2026

★★★★★ 5/5

Trustpilot

Sale within 2 weeks

I didn't originally go with Cubitt and West as Jayde, Manager at the Redhill office, valued my property at a lower, and as it turns out more realistic, price than a competitor. Six months later I switched to C&W and within 14 days my property was sold. Job done.

Denise · 6 May 2026

★★★★★ 5/5

Trustpilot

Cubitt & West are the Best

Cubitt & West are very professional and efficient. We were kept fully informed throughout the process. The company is proactive and progressive. Their app allowed 24 hour access with updates of the sale and the app was very user friendly. If you are selling your house Cubitt & West are the agents to use.

Ros · 21 March 2026

★★★★★ 5/5

Google

John and the team were excellent throughout the buying process, from when we called up to book our very first viewing they managed to squeeze us in at very short notice. To answering all our queries in a prompt manner and nothing was too much trouble. The communication from their office was always quick and efficient. Thank you.

Dan · 11 January 2022

★★★★★ 5/5

Google

Absolutely outstanding service! John, Tina, Jordan, Jackie, Marie and Emma were fantastic. With a nothing is to much trouble attitude, they manage to find us a home which we are over the moon with . I can't recommend them enough.

Melanie · 10 October 2023

★★★★★ 5/5

Google

We were really happy with the service John and his team gave throughout the moving process. John and Jordon kept us informed of everything every step of the way in a professional and friendly manner. Would recommend them to anyone.

Carol · 10 October 2023

★★★★★ 5/5

Google

i had many dealings with Marie, John and Sophie during my 3 months or so of house hunting, and they were all positive! During that time they were always attentive and very helpful. I always felt that they has my best interests at heart and would definitely use them again!

David · 1 June 2025

★★★★★ 4/5

Trustpilot

We’ve been dealing with Katie Sheridan…

We’ve been dealing with Katie Sheridan now for a few years - as she has managed our property let - it can be a tricky job balancing the needs of both tenants and owners - in our experience Katie has managed this effortlessly - unlike some who we have used in the past in a different part of the country - Personal relationships and trust are important characteristics when deciding which agency to use - and so far we have made the right choice

Robin · 20 June 2025

★★★★★ 5/5

Trustpilot

Really enjoyed the services from mark…

Really enjoyed the services from mark with Cubitt&west . Mark is really attentive and gives positive vibes.

Gangadevi · 17 November 2025

★★★★★ 5/5

Google

Very pleased with this branch as an estate agent. Marie, John and our sales progressor Patricia were all extremely helpful with the sale progression especillay when there were delays due to solicitors. We got very quick responses from all staff and quick appointments when viewing the property several times before completion would highly recommend.PositiveResponsiveness, Quality, Professionalism

Diego · 24 October 2021

★★★★★ 5/5

Google

Although , for family reasons, we withdrew the property from sale at an early stage - we were very impressed by John and his team with the enthusiasm and speed they put in towards the sale. The firm has an impressive system in place for contacting interested buyers and the professional photography is second to none.PositiveProfessionalism

RICHARD · 24 October 2021

★★★★★ 5/5

Google

I would like to say a huge thank you to John Marie and Jordan for all the work and support in selling my house. A great and friendly service who were accommodating to my needs and were open in terms of offering advice and easy to talk to throughout the experience which was my first in selling a property. I would have no hesitation in recommending their services and will certainly revisit the team when the time comes! Thank you

David · 24 October 2022

★★★★★ 5/5

Google

Highly recommended John & Jordan and their lovely sales progressor Emma. It got very stressful with the solicitors but John stepped up and went above and beyond to sort out issues and Emma kept me informed the whole way through. When I sell in the future I’ll be using them again. What a lovely and caring team. If you are buying or selling with these guys they are so professional and on the ball. It’s made me like Estate agents again! Thanks team!

Elle · 24 October 2022

★★★★★ 5/5

Google

From the valuation to our sale and purchase, both through the Crowborough branch, we received great service. We were kept up to date with everything and any questions we had were answered promptly. Nothing was too much trouble for the guys in the office. When we were searching for our new home we actually discounted looking at the one we eventually bought, John persuaded us to go and look as he said we would be surprised and we actually was! John, Jordan and Marie worked with us with our preferred viewing times and booked us in pretty much straight away. The sales progressor Emma was also very helpful and kept us fully informed. All in all a very good service, thanks so much to everyone at the Crowborough branch!

Laura · 24 October 2022

★★★★★ 5/5

Google

We didn’t use Cubitt and west as our main estate agents but we brought our house through them. I dealt with a man called Jon mostly and he was amazing from start to finish. Any question I had was answered quickly and any problems were rectified that day. I couldn’t recommend him enough. Before we brought the property Marie was contacting me regularly with anything they had coming up on the market and it was thanks to her that we have found our dream home. Yesterday I picked the keys up from Jordan who I hadn’t dealt with too much but he was so friendly and polite. I think they are a great team and would highly recommend them to anyone in the future who asks me they want a estate agent. Thanks again Scott Taylor

Precision · 24 October 2022

★★★★★ 5/5

Trustpilot

"Excellent experience with Cubitt &…

"Excellent experience with Cubitt & West! Their lettings team especially Emily Jones and Becky Darby provided top-notch service, from finding the perfect property to seamless communication throughout the tenancy. Professional, friendly, and efficient - highly recommend!"

Nisha · 20 April 2025

★★★★★ 5/5

Google

We bought our first home last year and John and the team were friendly, professional, and extremely helpful throughout the process. We honestly couldn’t have received a better service. Emails were answered promptly and John was always happy to answer any questions. We look forward to dealing with Cubitt & West again in the future.

Joya · 24 October 2021

★★★★★ 5/5

Google

I’ve not had much experience with estate agents therefore it’s difficult to choose one from the vast amount out there. Ciaran Street from Cubit & West has been exceptionally helpful and patient with me, making decisions on letting our property, who to target and how, market value and much more. Very professional and a pleasure to work with, always polite without being pushy. Thank you.

Suzanne · 14 October 2024

★★★★★ 5/5

Google

John and his team worked really hard from the moment we decided to sell my parents house. It wasn’t just John’s honest and open sales pitch that made our minds up, it was the portfolio we were shown and the top quality images on the website, as well as the dolls house technology that made us use Cubitt & West. All the communication from Jordan was excellent, prompt and informative. Jacky went above and beyond as well. Highly recommended.

Adamd5281 · 24 October 2022

★★★★★ 5/5

Google

Marie was excellent, extremely helpful fitting in viewings at short notice and obtaining information when required.

Karen · 24 October 2024

★★★★★ 5/5

Google

John and the team at the Crowborough office were extremely professional and helpful from first viewing through to the completion of my purchase. The gift box received along with the keys was also a very nice touch! I would highly recommend Cubitt & West in Crowborough when looking to buy or sell a property.

Paul · 24 October 2021

★★★★★ 5/5

Google

Had an excellent experience with Cubitt & West in Crowborough and highly recommend them as an agent in the area. Special thanks to John and Marie, both of whom were incredibly courteous and professional throughout.

Peachey · 10 October 2023

★★★★★ 5/5

Google

Thank you to John and the Crowborough branch team for a helpful, friendly service. Much appreciated.

David · 10 October 2024

★★★★★ 5/5

Google

Cubitt & West were fantastic, John found me the most perfect house which I'd been searching for for months. The team supported me all the way through the purchase and were there for me all the way through to the very last minute. Thank you, Marie, for your wonderful interception on moving day. Great team and fabulous support. Highly recommend them.

Jenni · 24 October 2024