Trusted Agent profile · Crowborough
★★★★★
331 reviews across 2 platforms
2 London Road, Crowborough, TN6 2TT, TN6 2TT
Part of Cubitt and West, see every office.
Cubitt & West's office in Crowborough, at 2 London Road, is rated 4.8 out of 5 across 331 reviews on two platforms, including 168 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Cubitt & West Crowborough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crowborough.
Every review we hold for the Crowborough office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you!
I can’t recommend Marc Steels highly enough. From our first interaction, he was incredibly professional and went out of his way to be helpful. He kept me informed at every stage and handled all the details with impressive efficiency. If you’re looking for a letting agent who actually delivers on their promises, Marc is your person.
5/5
TrustpilotI don’t even know where to begin
I don’t even know where to begin. Our huge thanks go to Julie Bramble for her patience, understanding and just relentlessness even when we felt like giving up. She was just the light at the end of the tunnel and I will forever be grateful for her help and kindness throughout this process. If you’re a buyer/seller and Julie is the person in charge of your file, let me tell you something: YOU WILL BE FINE! Thanks so much!!!
1/5
TrustpilotNot professional
Emily & Holly mixed up the days of viewing and then asked for a confirmation via email three hours before the correct viewing. I confirmed 1,5h prior to the viewing but they did not show up anyway. Viewing houses makes you busy and you can’t be expected to check your emails constantly. They claimed they could not call me since I do not have a UK number. I’m on both WhatsApp and Viber. It’s 2026. Not professional.
5/5
GoogleWe will always be grateful to Cubitt & West for the time and support they gave to us when they sold our flat. John is always positive and enthusiastic and Marie, Charlotte and Jacky are always knowledgeable and kind. We thank them for their patience and consideration and we recommend their service to everyone selling a property in Crowborough. We wish them 'Good Luck!' for the future.
Hi Dale, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and they've taken the time to support you in selling your flat with an enthusiastic approach. Best wishes, Cubitt & West.
5/5
GoogleWe really enjoyed working with Richard, he is very professional and has a wealth of knowledge. He is helpful and goes above and beyond. He sold our house quickly and always kept us in the loop.
We’re absolutely thrilled to hear that Richard’s expertise, helpfulness and communication made your experience so positive, and that he sold your house quickly at Cubitt & West Crowborough. Thank you for your kind feedback, Danielle! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5022
5/5
TrustpilotKirsty Hunt is a credit to the company
Having been a Tennant of a Cubitt & West property for many years I can say with confidence that they are a great letting agent but this has never been more apparent then today with the very lovely Kirsty Hunt. Kirsty has helped me with a very delicate matter and gone above and beyond to solve issues and help me. She was not only friendly and professional but caring and genuine. She is an absolute asset to the company and I can’t praise her highly enough. She is great. Thank you Kirsty :)
5/5
TrustpilotFabulous Service
Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.
We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
5/5
GoogleRecently viewed a property through Cubitt & West and had a great experience. Marie and Sophie were both really helpful, friendly, and professional throughout the process. Made everything smooth and easy and highly recommend!
Good afternoon, Thank you for taking the time to share your experience. We are delighted Marie and Sophie made your property viewing smooth and easy! Warm wishes Cubitt & West
5/5
TrustpilotSo impressed with Cubitt and West…
So impressed with Cubitt and West Redhill, Jayde and Summer have been very helpfull in my sale. They have made an obviously stressfull process bareable and easy. They are a credit to their company. Fully recommend.
We are so pleased to hear that our team at Cubitt & West Redhill provided such helpful assistance with your sale. Making the process bearable and easy for you is exactly what we strive for. Thank you for your wonderful recommendation. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
5/5
GoogleAbsolutely brilliant service - the house sold before it even officially went to market. Everyone at the Crowborough Office was really helpful and always available by phone if we had any queries. The Sales Progressor, Veronica, was amazing, keeping us informed at all times and going over and above in order to expedite the sale. We would definitely recommend Cubitt and West.
Hi Amanda, Thank you for taking the time to leave such a detailed review. We're honoured to hear that you would recommend our services to others. Best wishes, Cubitt & West Crowborough Estate Agents
5/5
GoogleCan't thank John Charlotte and Emma enough for their help during my buying process. Although they wasn't my estate agent they was my sellers they treated me with so much kindness and patience. Always able to speak to them nothing was to much to ask even when my buyer looked like they was going to pull out last minute they was trying their hardest to get this resolved. And even on the day of exchange, they went above and beyond. They are a great team who genuinely care and have great estate agents and recommend them to anyone looking to buy or sell a property. Thanks again Daniel & Tricia
Hi Georgia, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how kind and patient you've found them to be throughout. Best wishes, Cubitt & West.
5/5
GoogleJohn and all his team were absolutely amazing and highly professional - giving us the best advice especially when we experienced difficulties in achieving our sale. I can honestly say that they were so supportive, and really kind to us and were constantly on hand to offer advice and to listen to us. We felt that without them we would not have achieved our sale and move and we could not praise them enough. If there were 10 stars for the best service they would get it and more. Not only John as the manager, but Jordan was incredible to us and Marie and the other staff were all so thoughtful and considerate and by far the most professional team we could have hoped for. Thank you guys. You really are the best!
Hi Karyn, Thank you so much for your excellent review. We're delighted to hear that our team at Cubitt & West Crowborough were able to provide you with such helpful advice and that you managed to achieve your sale. We wish you all the best and thank you again for the 10 stars! Kind regards, Cubitt & West.
5/5
GoogleWe had listed our property with another estate agents for 5 months receiving 1 viewing over that whole time. The other estate agents told us we need to drop the price which was simply not the case. I then spoke with John who we decided to move with to sell our property. Before we had even gone live on Rightmove he had actively called round and booked in 2/3 viewings for that weekend. We was then under offer and agreed for a price we was very happy with by that Monday. When I am looking to sell again my first call will be to John. Fantastic service and great communication throughout from John and the whole crowborough Branch. Highly recommend. Thanks again John and team.
Hi Matt, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and particularly how fantastic the service from John has been in selling your property. Best wishes, Cubitt & West.
5/5
TrustpilotGreat Service
Emily Rae has been so helpful and knowledgeable. We had concerns and questions around our new tenants contract, but Emily spent time taking us through our issues, she installed a lot of confidence in C&W handling our property. She was very professional.
5/5
TrustpilotAbigale
Abi, from the property management team was extremely helpful in seeing our particular case to resolution, always doing her best and keeping us informed at all times! Well done and a huge thank you.
We are so pleased to hear about the excellent support you received from our team member at Cubitt & West. We truly appreciate your kind words and positive feedback regarding their dedication and communication. Thank you for sharing your experience! Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
5/5
GoogleCubitt and West were brilliant during my search for a property. I had very limited time in which to buy but these guys went over and above to help me (even though we couldn't get past the post on a sale), this was mainly down to me. Just want to say a big thankyou to Marie and Sophie I believe it was who helped me a great deal. Talked me through all the processes and did everything they could to put me in my next home but it wasn't to be this time. Thank you ladies.
Good afternoon, Thank you so much for your kind words. We’re really pleased to hear that Marie and Sophie provided such dedicated support during your property search, especially given the tight timeframe. It’s a shame the sale didn’t go through this time, but we truly appreciate your recognition of the team’s efforts and commitment. We’ll be sure to pass on your thanks to both Marie and Sophie, they’ll be delighted to know they made a positive impact. Wishing you all the very best with your next steps, and we hope to assist you again in the future. Warm wishes Cubitt & West Crowborough
4/5
TrustpilotWe had a good experience with Cubitt and West
We had a good experience with Cubitt and West. Julie Bramble was lovely during this lengthy process. She always answered questions, got back to me at a timely manner and was very patient. No complaints when it comes to her. Thank you Julie!
5/5
TrustpilotSeemlish from start to soon to be…
Seemlish from start to soon to be finish. The team are very responsive and have provided amazing recommendations in terms of mortgage advisors and solicitors. Thank you Kevin and the team at the Pulborough branch for all your help.
5/5
GoogleJohn Furber and his team gave us excellent service in selling our property. The sale took place in challenging market conditions and John gave straightforward information regarding pricing and demand and kept us in touch as potential buyers viewed. Once a buyer was found, Veronica was assiduous in progressing the transaction despite one wobble in the chain along the way.
Hello Ian, Thank you for taking the time to leave such a detailed review. We're delighted that we were able to provide you with an excellent service. Thanks again, Cubitt & West Crowborough Estate Agents
5/5
TrustpilotExceptional estate agent - Julia Francis
What can we say, wow. Julia Francis is an exceptional estate agent. She has been kind, personable, and incredibly helpful throughout our sale, and has even gone above and beyond to support us with our purchase as well.
5/5
TrustpilotI had an absolutely great experience
I had an absolutely great experience. They conducted the sale of my property very professionally, kept me very informed, kept me up to date with every relevant change, and handled any nuances that appeared with absolute class.
We are absolutely delighted to hear about your excellent experience with the sale of your property with us at Cubitt & West. It's wonderful to know that our team's professionalism and communication made such a positive impact. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
3/5
Trustpilot5 stars to Julia Francis
If I was rating Julia Francis solely, I would award 5 stars. She has been a machine in pulling together a sale that she had not been involved with, that was dragging for months and in danger of falling through.
We are grateful for your wonderful feedback regarding one of our team members at Cubitt & West Sutton. It is fantastic to hear how instrumental she was in successfully navigating a complex sale. We pride ourselves on the dedication and professionalism of our staff, and your comments affirm our commitment to providing exceptional service. We appreciate you sharing your positive experience with us. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
5/5
TrustpilotStrongly recommend to use this company for real estate business
The Sales agent Julia is extremely helpful and answering all my questions in a very professional way. The whole team in Cubitt & West is very friendly and helpful when Julia is not in the office.
5/5
TrustpilotHolly from the North end branch was…
Holly from the North end branch was amazing from start to finish, she couldn’t do enough for us to get us into our home and appreciate all her hard work.
We are so happy to hear about your positive experience with us at Cubitt & West Portsmouth! We appreciate your kind words and are glad we could help you find your new home. Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
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Tell us what you need and we'll put you in touch. Cubitt & West Crowborough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crowborough.
