Every review we hold for the CROWBOROUGH office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just started using Kelly, Jack and Ash. They as a team made commitments and have completed on every point. I now have a tenant and am using them again. Well done team.
Ivor · 1 April 2026
Agent replied · 22 April 2026
Thank you for the positive feedback! We are delighted to have helped you find a tenant and are happy to continue supporting you in managing your property. Our team is committed to delivering excellent service every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom first point of contact with Josh, he was professional, helpful, approachable, efficient and mature in his approach. He is also very well educated on all aspects of the property business. He was polite and kept me informed of all communication during the process and it was much appreciated, when I was so ready to find a property. Thank you Josh, you have helped me start the next chapter of my life!PositiveResponsiveness, Professionalism
Susanna · 25 August 2021
Agent replied · 25 May 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEven though we didn't end up finding a place through these guys, they were the most friendly and accomodating agent we have dealt with. Natasha went out of her way to try and help us find the right property, thanks guys for all your help.
Tony · 24 March 2024
Agent replied · 25 May 2023
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleMy Managing Agents have asked me leave earlier than the contract says, I went to see Ash and he was so helpful and explained the whole process to me, he is so polite and professional and very reassuring and said he would help me a suitable property as well, I cant thank him enough, I would recommend Ashton Burkinshaw to anyone
Mark · 24 June 2025
Agent replied · 24 March 2026
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFantastic service. Ash, Jack and Kelly were all incredibly helpful and made the whole move smooth and straightforward. Couldn’t have asked for an easier experience.
Jonathan · 24 December 2025
★★★★★ 5/5
GoogleReally helpful and supportive staff. Ash and Kelly were brilliant in helping me find the home for me! :)
Louise · 24 March 2025
Agent replied · 24 August 2024
Hi Louise, thank you for your kind words! We're delighted to hear that Ash and Kelly provided you with excellent service in finding your new home. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeyond grateful for the help and support given to me by Kelly and her team throughout each step of the process. The team, Kelly and Natasha in particular were very attentive, professional and accommodating. A great and seamless experience, thank you all.
Shenelagh · 24 March 2024
Agent replied · 25 July 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have recently applied for a rental property in Crowborough. Out letting negotiator Natasha was very professional, friendly and helpful and her knowledge and assistance could not be faulted. Would highly recommend Ashton Burkinshaw in Crowborough. Richard and Caroline
Caroline · 24 March 2024
Agent replied · 25 May 2023
Thank you Caroline for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleWe cannot recommend Ashton Burkinshaw enough, especially Lauren and Kelly, kind and genuinely caring. Nothing was too much trouble and they handled everything superbly well. If you are a renter or a landlord look no further as these two are simply fantastic and will help all they can. If there was an option for a 6th star i would put it.PositiveResponsiveness, Quality, Professionalism, Value
Charlene · 25 August 2021
Agent replied · 25 May 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI will recommend this company for your letting services. Ash Jack and Kelly are amazing people and they are so proactive in helping sort out things
Ufomadu · 24 February 2026
Agent replied · 24 March 2026
Thank you for your kind words and recommendation! It's our pleasure to have Ash, Jack, and Kelly on our team. We pride ourselves on being proactive and providing exceptional letting services for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleStellar service from Ash, Kelly and Jack. Swift process from start to finish, extra viewing request accommodated and helpful throughout.
Tessa · 8 April 2026
Agent replied · 22 April 2026
Thank you for your kind words and recognition of our team! It was our pleasure to provide you with a swift and accommodating experience. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe service we received from the lettings coordinator Harry Elphick was simply amazing. He not only advised us proactively and consistently of properties coming up that would suit our needs but was also extremely competent and personable. I seldom write reviews but this one is most certainly well-deserved.
Alice · 24 March 2023
Agent replied · 25 May 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent, efficient and friendly service.
Natasha made our experience of finding a new home so easy and stress free. I would highly recommend Ashton Burkinshaw if you are looking for a new home.
Rachel · 24 March 2024
Agent replied · 29 October 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you so much Ashton Burkinshaw for all your help to find the best property and for being there from the beginning till end. Special thanks to Natasha, Kelly and Jack .😃 …
Blessy · 24 March 2024
Agent replied · 24 August 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan’t recommend this estate agent enough. Both Kelly and Natasha were extremely helpful and accommodate my work schedule to allow me to get the property I loved.
5 star all the way
Silvia · 27 March 2024
Agent replied · 24 August 2024
Silvia Bertinotti thanks for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan’t recommend this estate agent enough. Both Kelly and Natasha were extremely helpful and accommodate my work schedule to allow me to get the property I loved.
5 star all the way
S · 24 March 2024
Agent replied · 24 October 2024
Silvia Bertinotti thanks for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI called up for some advice and Ash was very helpful, would 100% recommend.
Jess · 24 December 2025
★★★★★ 5/5
GoogleVery proactive, responsive, professional and organised business who helped me find and move swiftly into my perfect property. Natasha has been a gem and really helped me along the way, answering every question with patience and following up quickly on any queries. Would definitely recommend.
Harriet · 24 March 2023
Agent replied · 25 May 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKelly and Natasha were so helpful in securing me my flat. Felt supported all the way. Moved in last week. Thanks to you both (and the landlord) xx
Alison · 27 March 2024
Agent replied · 24 August 2024
Many thanks Alison Saunders for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe and my partner went with Ashton burkinshaw for our first property to rent, we had the viewing with ash and then everything else was dealt between ash, jack and Kelly, kept the ball rolling and overall a good experience!
River · 24 July 2025
Agent replied · 24 March 2026
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReally impressed with assistance given by the team, Ash, Jack and Kelly, to get my new rental sorted. Really quick and helpful in responding to emails and calls from me. And proactive in getting any issues sorted and making sure I do what I need to when I need to.
Seth · 24 March 2025
Agent replied · 23 December 2024
Many thanks Seth for the fantastic recommendation and 5* review. I have passed your flattering comments onto Ash, Kelly and Jack and the Crowborough branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMassive thanks to Natasha who’s been at my Side throughout my journey. If you’re looking for a brilliant letting agency give these guys a call!
Jason · 24 March 2024
Agent replied · 28 August 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNatasha has been fantastic throughout the whole process, answering any queries and keeping us updated. Great service, would recommend to anyone letting or tenants.
Georgina · 24 March 2024
Agent replied · 24 August 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Georgina. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAshton Burkinshaw have really helped us throughout the pandemic after a house fell through. They have kept us in the loop and helped us find our dream home.
This has been such a pleasant, welcoming experience to finding our new home.
Honestly we can’t thank Kelly enough for all her hard workPositiveResponsiveness, Quality, Professionalism, Value
Tom · 25 August 2020
Agent replied · 25 May 2023
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
