Every review we hold for the Crossgates office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy Mum's house sale has been through the mill and throughout the ups and downs that we have encountered, Your Move James Barrett, but in particular Sandra, has been exceptional. Sandra's attitude is wonderful - she's straightforward and realistic and yet caring about the impact of the challenges associated with a house move. The care she showed my Mum and our extended family was out of this world. We can't thank her enough or recommend Your Move James Barret highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Jooli · 25 August 2021
Agent replied
Thank you Jooli for a lovely review, we're delighted we got the sale completed and we wish your Mum and your family every good wishes
★★★★★ 5/5
GoogleWe cannot thank everyone enough at Your Move in helping us sell our house.
They were professional and courteous throughout. James advice at the beginning was brilliant as was the brochure and photos that were provided.
Sandra however was my absolute rock throughout the whole process keeping everything on track. Moving house is so stressful but she keeps the focus on what's important and takes the edge off any issues that may occur.
Ben is also lovely and polite to talk to.
We have no hesitation in recommending Your Move to future sellers.PositiveResponsiveness, Professionalism
Lisa · 25 August 2021
Agent replied
Many thanks for the lovely review, we're delighted that you were pleased with the service and wish you every happiness in your new home
★★★★★ 5/5
GoogleFirst of all I would like to say Sandra the Sales Manager who dealt with the transaction was an absolute pleasure to deal with. She is a credit to your business and I have nothing but good things to say about her. She was there for support whenever I needed it and did everything in her power to make sure the transaction went through as quickly and smoothly as possible. I couldn’t be happier with the service she provided and hope she is recognised and rewarded by the business for this hard work! If I ever put the house on the market in the future YourMove and Sandra would be my first call. Thanks again!PositiveResponsiveness, Quality, Professionalism
Danny · 20 June 2021
Agent replied · 19 June 2024
Many thanks for your review Danny, it's much appreciated and don't worry Sandra's involvement is very much recognised and rewarded! All the best in your new home
★★★★★ 5/5
GoogleWORTH EVERY PENNY! Exceptional service, customer care and support throughout, particularly from Sandra.
Sandra worked RELENTLESSLY for us ensuring that everything came together. No easy task given that we were selling two houses at once; one of which proved less than straight forward, the other with a chain to manage.
From day one of going on the market up until the day of completion, Sandra kept every plate spinning with supreme professionalism and expert guidance. Throughout, nothing was too much trouble and nothing phased her. In the latter weeks when conveyancing delays became baffling, Sandra decoded everything.
Together as a team, James, Ben, Maria and Sandra make a brilliant unit, knowledgeable, supportive and super efficient. Absolutely faultless in every way.PositiveResponsiveness, Quality, Professionalism, Value
Clair · 20 June 2021
Agent replied · 19 June 2024
Thank you for such a great review Clair, we're delighted to hear that you and your family are happy in your new home and feel free to pop in for a coffee when you're passing (post lockdown!)
★★★★★ 5/5
GoogleI have used Your Move letting service as a landlady. Ben was great and always kept in touch and got things done. He was never pushy etc. Really thorough and helpful. I have also recently sold my property which went well. Sandra always kept me in the loop of everything going on and it was a smooth sale. Many thanks Your Move Crossgates :)
Catrina · 31 March 2023
Agent replied · 29 July 2023
Many thanks for your kind review Catrina and we wish you all the best in the future
★★★★★ 5/5
GoogleI worked with YourMove on several occasions and it’s been a pleasure doing a business with them.
YourMove have been very friendly, professional and punctual (particularly James Barrett and Sandra Feugill). They helped me find a buyer for my house in a couple of days’ time and supported me throughout the process of completing the transaction (e.g. calling me regularly to give updates on the process).
I’d certainly recommend their services. The fees they charge are also reasonable and worthwhile for their work. I look forward to doing another business with YourMove.
Narek · 12 January 2021
Agent replied
Many thanks for your kind words Narek, it's much appreciated
★★★★★ 5/5
GoogleJames was very knowledgable in his valuation. So much so we took his advice and put our home on the market for £25k more than another estate agent. Although we did not get the full asking price we got £15k more than the full market price …
Samantha · 22 April 2024
Agent replied · 19 June 2024
Many thanks for the review Sam, it's much appreciated.
★★★★★ 5/5
GoogleWell I really don't know where to start, James Barrett and his team at Your Move in Leeds have given us a great service from start to finish. To start with I had my house valued by 3 agents, I thought it was worth £220,000, agent 1 said £220,000, agent 2 said £226,500, James Barrett said £225,000 - but he advised me to try it at £235,000 as he said they were currently getting lots of offers on a fairly similar house. James's fees were reasonable too, over £1000 less than Preston Baker!. We put it on at £235,000 (oh the photos were great too btw), we got about 6 viewings within the 1st week and agreed a sale within about 10 days at bang on the asking price. The sale then progressed very smoothly with excellent communication from sandra and the other staff. I work in customer services and can not recommend this company enough - they're very good at what they do and very friendly too. Thank you so much!!!!
Sarah · 14 September 2020
Agent replied
Many thanks for your review sarah - we're delighted you were pleased with the service
★★★★★ 5/5
GoogleThank you for everything you've done to ensure the sale of our house ,just a few words I’d like you to know about my experience in selling our house recently with Your Move .
Communication from Your Move was excellent from all staff members especially from Sandra
I was made to feel like everything would be taken care of and it was if there were any questions that I had throughout the whole process were answered quickly.
From start to finish Sandra was professional and reassuring at all times with great understanding she dealt with a lot of the paperwork and communication with the other party when it was needed making the whole experience positive. I would highly recommend Your Move.
Mrs · 14 September 2020
Agent replied
Many thanks for your lovely review
★★★★★ 5/5
GoogleSandra and James is very friendly and responsive.
She kept us informed in different stages and is.skillful in solving the …
Ho · 22 April 2025
Agent replied · 22 April 2026
Many thanks for your review, I'm delighted that you were pleased with the service you received. Best regards James Barrett
★★★★★ 5/5
GoogleThe service myself and my wife received from James and his team at your-move in leeds was second to none, they sold our house quickly for more money than all the other agents had recommended, it all went through smoothly, communication and professionalism were first class - and they had a sense of humour!! I will certainly use James again when I sell my current house (although we're planning on staying here for a while). It was a stress free pleasure dealing with them from start to finish.
Mark · 25 February 2020
Agent replied
Thanks for your review Mark, we're delighted you were impressed with the service! We wish you and you're family all the best in your new home. Oh, and when you're ready to sell........
★★★★★ 5/5
GoogleThe service we got from Your Move Crossgates was above and beyond our expectations. They sold our house within 3 days of it going on the market. The staff were very professional, friendly and helpful. We would like to give Karl and Maria an extra mention as they gave an excellent service. Nothing is too much trouble for Karl and his team. We would highly recommend Your Move Crossgates as they go that extra mile, so everything goes through smoothly.
Kim · 30 July 2019
Agent replied
many thanks for the lovely review Kim
★★★★★ 5/5
FacebookI am so glad I used Yourmove Moortown to sell my house. The sale was fraught with problems and the team (especially Sandra), were so patient and helpful. I know I would not have got this level of detailed service elsewhere. They were in regular contact and I didn't need to chase for updates. Sandra helped keep communication between the parties civil which eased the stressful situation. Excellent service from and excellent team. Thank you so much for you help and patience.
Alex Santo
Alex · 28 July 2019
Agent replied
Many thanks for your lovely review Alex and we're delighted the sale eventually completed! We hope you and Bruno are happy in your new home.??
★★★★★ 5/5
GoogleJames and his team are an excellent and professional estate agent! I am extremely happy with their assistant during the purchase process. We have viewed the house twice. They have always been available or come back asap to assist us during the process.
Nguyen · 22 April 2024
Agent replied · 19 June 2024
Many thanks for your 5 star review, it's much appreciated and we wish you and your family all the best in your lovely new home
★★★★★ 5/5
GoogleI'm so glad I chose Your Move Barrett Hynes to handle the sale of my house, they kept me informed at every stage of the process, via phone calls, emails and face to face, very professional but also friendly and approachable. The whole process was easy, stress free and efficient, I can highly recommend them and their services.
Thanks very Much to Sandra, James and the Team at Cross Gates, Leeds East for all their help. M Thomas
Mel · 6 January 2020
Agent replied
Thanks for you're review Mel, we're delighted you were pleased with the service and we wish you well on your travels!
★★★★★ 5/5
GoogleI am very pleased with the service from Your Move. James has a very professional approach, he clearly knows the local housing market very well, and the house sale went through very efficiently. Highly recommended!
Kieran · 27 February 2026
Agent replied · 20 March 2026
Thank you for your review Kieran, we're really please that you were impressed and please feel free to contact us if we can help in the future.
★★★★★ 5/5
GoogleWe would highly recommend Your Move, the team are made up of James, Sandra and Ben. They were friendly and professional throughout the sale of our house. Sandra always went above and beyond to assist us with solicitors, buyers and other …
Jacqueline · 22 April 2024
Agent replied · 24 March 2024
Thank you for your review, it's most appreciated and we hope you enjoy your new property, regards James, Sandra & Ben
★★★★★ 5/5
View Agents SellerOutstanding Service - Above and Beyond Expectations
I cannot speak too highly of the service we have received from the staff at YourMove Crossgates relating to the recent sale of our property. It was a move fraught with difficulties that were in no way YourMove's problem but Sandra worked so hard for us to complete the process. Her efforts definitely went beyond what I expected and would like to thank her for all her work. I honestly think that if it was not for her the whole move would have fallen through and cost us a large amount of money. i very much enjoyed our phone calls as her positivity and humour came through helping to reduce the stress that at times threatened to overwhelm myself and my wife. We both cannot thank her enough.
Malcolm · 19 October 2017
Agent replied · 19 October 2017
Thank you for taking time to write such a wonderful review, It was a pleasure dealing with you throughout the whole transaction, Sandra will miss your daily conversations, We hope you are both happy in your new home.
Regards
Karl & Sandra
★★★★★ 5/5
View Agents SellerHouse Sale
Friendly, Professional, Helpful and Realistic Service I would recommend to anyone. From start to finish everyone we dealt with has been genuinely all of the above, making the whole process as pleasant as it can be. The main thing is that they were always realistic, they saw things through the sellers & buyers eyes and dealt with you has you would like to be dealt with, not promising you the earth only to let you down, but everything they said they'll do, they did and always kept us in the loop. A big thank you to Karl & all the staff at Crossgates for there service.
Carl · 27 September 2017
Agent replied · 10 October 2017
Thank you for your kind comments, myself and the team pride ourselves on trying to make the process as smooth and stress free as possible.
We wish you all the best in your new home.
★★★★★ 5/5
View Agents SellerThere when I needed them most
I'm a born cynic when it comes to Estate Agents but resisted the temptation to use one an online agent, my old fashioned ways coming to the fore. I rang every local estate agent prior to putting my house on the market asking for a basic quote without necessitating a visit at that time,just to help me budget and Karl was the only one who immediately obliged. No fuss, no arguments but still showing off his local knowledge. We spoke to the others, but it always felt a hard sell was coming. When we eventually invited agents for a formal chat, we knew pretty much immediately that Your Move were the ones. Extremely fair commission agreed, photos taken and property listed within half a working day. Viewings arranged an carried out on our behalf, reassurance and confidence given to us in the early going. But it was as we approached completion that we really needed them most, helping our first time buyers understand what was required of them to facilitate the fairly fast completion and really taking ownership of every query that came up. "I'll call you back in 10 minutes when I've spoken to the buyers / solicitors..." was the given response, and it was usually less, but always with a complete answer. As completion loomed, a monumental cock-up by solicitor involved threatened to derail things but Your Move remained calm and insistent, helping keep things on track and never giving cause for alarm, a sense I never git when dealing with the other local agents on my purchase which always felt lax, and patronising. Karl, Sandra and Maria exceeded my expectations in so many ways, I can't recommend them highly enough
Graham · 11 April 2017
Agent replied · 11 April 2017
Thank you ever so much for taking the time to write such a fantastic review, we aim to try and make the process as stress free as possible, It was a pleasure to deal with you and myself and the whole team wish you all the best.
★★★★★ 4/5
View Agents SellerA complex sale!
Sandra and team helped sell my property at 6 Farnham Close recently. What should have been a straight forward sale to cash buyers with no chain became unbelievably complex due to financial issues created by my ex husband that postponed & hugely complicated the sale completion.
Sandra was really supportive throughout. In particular I really valued her help and intervention when the risk of losing the buyers was at its peak. I would go as far as saying that without Sandra acting as go between, I would have lost my buyers. So I am extremely grateful to Sandra for that.
Overall, the team have been efficient in managing the process of my sale and it has been a pleasant experience having you as my agents. I would certainly recommend you to others.
An area I felt could have been improved was the photographs used for my sale particulars. I actually ended up asking you to use some of my own photographs instead of those you took as I thought the quality was better. Photo quality was really important to me as I know many people these days search via the internet.
I was also happy with the valuation process and advise given prior to listing my home for sale by James. It felt it was helpful and honest advise and was ultimately the main reason that I chose to list with you over other agents I considered.
Thank you all for all you did to help sell my house.
Samantha · 5 April 2017
Agent replied · 7 April 2017
Thank you Sam for taking the time to put such a lovely review, Sandra was so pleased to hear that completion had taken place, We take note of your comment regarding pictures and I am pleased to advise that we have recently upgraded our camera equipment to be able to offer professional standard pictures to our of our clients.
Myself and the team wish you all the best.
★★★★★ 5/5
View Agents Sellerfirst time buyer experience
As first time purchasers, this was a daunting experience but Sandra made us feel relaxed and confident with each phase of the transaction.
She was efficient and pushy when needed to ensure the sale went through as soon as possible to appease the sellers nerves and ensure our move happened as quickly as possible.
It was a pleasure dealing with each member we were in contact with throughout the deal and if we ever decide to sell we will be using UrMoves services.
Candice · 31 March 2017
Agent replied · 3 April 2017
Thank you very much for your kind words and we hope you’re settling in to your new home, It was a pleasure to deal with you throughout the transaction.
Myself and the team wish you all the best.in the future.
★★★★★ 5/5
View Agents SellerA pleasure to deal with Sandra and Maria
It was a very long journey due to the first buyer have some issues and the sale falling through however Sandra kept us updated during the whole process and did everything she could and when the 2nd buyer did commit we gave Sandra a date to which she worked with and achieved. One thing that really did help was Your Move doing the viewings for us it saved lots of time as we were not occupying the property so this was a huge help-thank you for everything
Rachel · 23 March 2017
Agent replied · 24 March 2017
Dear Rachel
Thank you for your kind Comments, It’s really nice to receive feedback from our customers, Both Sandra and Maria pride themselves on giving the best service and always try to go that extra mile to make the transaction as smooth as possible even when we do encounter unexpected problems, I am proud to have them both working alongside me at Your Move Leeds East.
It was a pleasure to deal with both yourself and Craig and we wish you all the best in the future
★★★★★ 5/5
GoogleI cannot thank the staff enough for the consistent display of hard work during a very stressful time for me. In particular I would like to thank Sandra. Sandra was the reason my house purchase proceeded to final completion. It could quite easily have fallen through more than once without Sandra's help to keep things going.
Sandra's commitment to the job was second to none. At all times remaining calm, professional and supportive when difficulties arose.
I truly do appreciate the efforts of all the staff at the Cross Gates branch and would highly recommend their services to anyone.
Rita · 30 July 2016
Agent replied
Delighted to have helped and we look forward to dealing with you again in the future
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