Every review we hold for the Crossgates office, from every platform, shown as written. First names only.
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5/5
GoogleEveryone we have dealt with have shown us nothing but the utmost professionalism and care, especially Reena our move manager. Reena has gone above and beyond, particularly when we were struggling with the solicitors involved to get answers and get us exchanged. No question was too much bother, and we got frequent updates regarding our purchase. We cannot express our gratitude enough, and would most definitely highly recommend!
Louise Β· 3 October 2019
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5/5
GoogleI bought my property from Manning Stainton, Danielle was extremely helpful and nice, she and Reena kept us informed all the time. Great service, I'm a happy owner of a house now! Thank you!
Gab Β· 22 May 2020
Agent replied Β· 6 February 2024
Thanks for your feedback Gab, good to hear your comments about Danielle your experience with Crossgates, we wish you all the best in your new home
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5/5
GoogleHad a great experience using Manning Stainton. Reena was excellent, very efficient and motivated. Despite some delays due to my solicitor, Reena was dedicated to getting me completed on time :) would definitely recommend.
Phillipa Β· 22 May 2020
Agent replied Β· 6 February 2024
Thanks Phillipa
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5/5
GoogleA great estate agents to deal with Danielle Murray was fantastic from start to finish in buying our house. Would not hesitate to recommend them and will definitely use them again in the future.
Rebecca Β· 22 May 2020
Agent replied Β· 6 February 2024
Great to hear your feedback, all the best in your new home
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5/5
GoogleRena was always very helpful. A pleasure to deal with and always returned my calls. She always made sure that all questions were answered even if she didn't know the answer at the time.
Stephen Β· 22 May 2020
Agent replied Β· 6 February 2024
Thanks Stephen for your positive review
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5/5
GoogleVery highly recommended!
After having to move at short notice I searched for so many flats advertised privately and through letting agents around the Poole and Bournemouth area...which became quite daunting, time consuming and tedious!
I luckily found a flat which had just been posted with simply let, called Jacky, and she managed to arrange a viewing within 2 hours!
I'm currently five months into renting a great space in Poole - and very grateful to all the team for making this happen.
Simply let take the paperwork and administration stress away so you can just concentrate on moving, and also have a friendly and understanding approach with thier customers.
Thank you...five stars!
Simon Β· 19 August 2020
Agent replied Β· 19 August 2026
Simon thanks for this review. Fate often plays its hand in us having the right place at the right time and that was certainly the case when you popped up. Glad you are happy in your home and appreciate your comments on us making the necessary administration process simple!
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5/5
GoogleThe processes was very easy, we expressed our interest in one of their properties and booked a viewing. Our tour of the house was very pleasant and professional. Once we had decided it was the place for us, they sent us a list all of the things we needed to do to make an acceptable application, because we had all of this information we were able to make everything smooth and quick. We were even able to view a second time.
We had been looking to move for over a year going through around 5/6 other companies at one point or another but none of them had the communication skills and organisation to the same standards as Simply Let.
Truly the simplest, pleasant move Iβve made all thanks to this team.
Jasmine Β· 19 August 2020
Agent replied Β· 19 August 2026
Jasmine thanks for leaving a review. So much paperwork is required these days to meet regulations that it is sometimes hard to mkae the process seem easy but we try, and we keep tweaking it to make it simpler, though compliant. We are really pleased that you found the process smooth and simple. We are called Simply Let for a reason as I like things simple and it is easier for everyone all round!
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5/5
GoogleAll the staff are efficient, friendly, helpful & have a good sense of humour, thanks to Natalie Adrian for your professional service.
Ray Β· 14 April 2022
Agent replied Β· 6 February 2024
Thanks Ray!
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5/5
GoogleThese lovely ladies are the best. When I was in deseprate need of a property these lovely ladies helped me. Was easy to set up my tenancy and super quick. I've had 2 properties with Simply Let and will continue to move with them. If something has gone wrong in my property or I need something fixing there super quick at responding and getting the right people out to fix the problem. I couldn't wish for a better letting agent to rent from. Thank you guys. π
Natasha Β· 19 August 2019
Agent replied Β· 19 August 2026
Hi Natasha Thanks for taking the time to review on here. You are a model tenant who despite being a single working parent on low income never lets us down, always communicate any minor delays before rent is due, and you look after your home as if it were yours. Thankyou it is appreciated!
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5/5
GoogleAs a Landlord I have a number of rentals that Jacky and the Team fully manage for me. In the past I have used other agents but swapped to Simply Let because I was confident that the inspections would get completed regularly and any issues identified actioned, which has proven to be the case. They also manage all the maintenance issues, such as the Gas Safety Certs without me having to ever be involved (unless I want to), a real bonus. They are always professional and a real pleasure to deal with.
Stephen Β· 19 August 2019
Agent replied Β· 19 August 2026
Thanks Steve for your landlord review. It's a pleasure looking after your top quality rentals and also dealing with a landlord who is very keen to do any necessary maintenance fast!
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5/5
GoogleI rent my flat through simply let dorset ltd all the ladies that work here are very professional and friendly. it was so easy setting up the tennancy , Jacky and danni made the process so straight forward and stress free . Rachel has always been so helpful when dealing with any repairs that needed doing to the property and has always dealt with them promptly. When i have had emergencies the team have always dealt with them efficiently and effectively . I cant thank them enough.
Ellie Β· 19 August 2019
Agent replied Β· 19 August 2026
Hi Ellie thanks for your comments. We try to keep things simple and efficient and it's great to hear its working well. I will pass your review onto the girls who take pride in their work so thanks again!
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5/5
GoogleWe needed a pet friendly property. Jacky and the team were so helpful. They were all friendly and so helpful. Jack and the team have since helped my son.
Julia Β· 19 August 2020
Agent replied Β· 19 August 2026
Julia, yes we try to offer pet friendly where we can, though some flats will not allow pets many of our landlords will with Β£20-Β£35 extra rent a month now we cannot take pet deposits like we used to. It is also lovely to help kids and friends and parents of tenant. We thrive on referals as many small businesses do.
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5/5
GoogleExcellent communication with Tyler with prompt and informative responses linking up the process seamlessly. Well done Manning Stainton!
Susan Β· 14 April 2025
Agent replied Β· 24 October 2024
Thanks for the kind words Susan, glad we could helpπ β¦
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5/5
GoogleI was so pleased with the services rendered and I thank Kay Berry for all her efforts throughout the process. It was wonderful.
Ijeoma Β· 14 April 2021
Agent replied Β· 6 February 2024
Thanks, we're really pleased to hear you were happy with the service received
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5/5
GoogleThis is our first buying experience in the UK, Danielle Murray is very efficient and professional !!
Bess Β· 14 April 2022
Agent replied Β· 6 February 2024
Great to hear your feedback Bess
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5/5
GoogleThe Crossgate branch has done a wonderful job in helping sell our property, from starting with Samantha coming to advise, through to constant updates from Nikki / Tyler / Danielle and the rest of the office staff, we never once felt out of touch through the sale and they were always happy to assist with any questions, would highly recommend.
Helen Β· 3 October 2022
Agent replied Β· 6 February 2024
Thanks Helen, great to hear the team working so well together
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5/5
GoogleMy experience working with Danielle has been excellent. Communication has been great and I have felt well looked after along the way. Would highly recommend!
Danny Β· 22 May 2020
Agent replied Β· 6 February 2024
Thanks for your review Danny, great to hear about your experience with Danielle
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5/5
GoogleEmma Hart - We cannot thank you enough for assisting us with the purchase of our first home! Thank you for making yourself available for viewings at short notice and perseverance during negotiations. Emma was very approachable, knowledgeable and made us feel at ease during what we thought was going to be an extremely stressful, challenging time of our lives.
Lauren Β· 3 October 2018
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5/5
GoogleExcellent service and guidance with quick response times in what is obviously a stressful time!
Martyn Β· 14 April 2025
Agent replied Β· 14 April 2026
Thanks Martyn, glad to hear you had a positive experience with usπ β¦
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5/5
GoogleProfessional service provided and immediate updates of sale progression by Danielle Murray is second to none. Thank you.
Colette Β· 22 May 2021
Agent replied Β· 6 February 2024
Thanks for your comments Colette
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5/5
GoogleDespite the current Corvid restrictions, staff for part of the process working outside of the remits and office, from the start to the finish the sale of my property went through with a great team behind the process. Thoroughly recommend this great company. This was my third sale, so that shows how reliable I feel they were.
Colin Β· 14 April 2022
Agent replied Β· 6 February 2024
Thanks for your feedback Colin
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5/5
GoogleI am a long standing tenant, and I have always recommend Simply Let!
Nicky Β· 19 August 2021
Agent replied Β· 19 August 2026
Thanks Nicky please keep referring as we thrive on referals!
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5/5
GoogleAnna was fantastic throughout the whole process, very professional and very responsive, nothing was too much trouble.
A great service from Anna and all the team at Manning Stainton, thank you
Emma Β· 14 April 2023
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5/5
GoogleMe and my fiancΓ© Abigail have used the Crossgates branch to sell our family home. The team have been really helpful throughout. They are friendly and make sure that we fully understood each part of the process of selling our home. We would recommend to anyone to use Manning Stainton to sell or buy a property.
Ryan Β· 14 April 2022
Agent replied Β· 6 February 2024
Thanks Ryan!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.