Halls Estate Agents Ellesmere reviews in Cross Street

★★★★★ 5/5

Google

The Ellesmere office recently sold a property for us. Having bought and sold seven properties in the last ten years, I thought I knew what to expect from the agents - how wrong I was... From the very beginning the process was very friendly, professional and prompt. Our first point of contact was Sean (who had by far the easiest job ;-)), with a certain eloquence and a twinkle in his eye we chose Halls services based on his presentation. The property sold very quickly and we then dealt with an amazing group of staff who saw us through until completion. There were a few problems along the way (solicitors! (angryface.jpg)) but Ashley, Beverley and Nia chased things and kept us informed at every stage - updates were more frequent than from our solicitor and the service received was above and beyond any other agent we've used. I'm sure there are other staff working away in the background who I haven't mentioned. How Halls have managed to assemble an office of so many wonderful friendly employees is beyond me. I recommend a pay increase for all of them. If you're reading this and can't decide which agent to use, don't hesitate to drop into their office and I'm sure the decision will be instant. Many thanks to all.

James · 24 October 2025

★★★★★ 5/5

Google

I can’t thank the team at Halls enough , especially Nia and Bev who were handling our sale were absolutely amazing . They went above and beyond to help as we had some problems within the chain . They kept me informed at every stage and are both so lovely and incredibly helpful. I honestly don’t think we would have moved had it not been for all their hard work . I cannot recommend them highly enough . If you want an estate agent who works tirelessly to make your move process as easy as possible then I would recommend you use Halls . They were in contact with our buyers also and kept them informed and updated at all times . A stark contrast to a different company of Estate agents we were buying four property from , who never called me once during the entire process . Halls deserve a 100% star rating

Bev · 24 September 2025

★★★★★ 5/5

Google

We recently purchased a property through Halls' Ellesmere Office who were brilliant throughout (particularly Nia Davies). As buyers, Halls were not representing us but at times worked harder than our own broker/solicitor to get things done! We were impressed by the hard work and commitment they put in, to ensure the purchase/sale went through smoothly for all parties involved. We certainly intend to use them when we come to sell a property in future.

Colin · 24 October 2025

★★★★★ 5/5

Google

Halls were really professional in their approach. The ladies Bev, Ashley, Nia and Kerry kept me informed all the way . Also the manager Sean deserves a special mention for navigating me through a potentially tricky situation. Overall I would use Halls every time including the lettings team who are always friendly and professional as I have used them in the past. Thank you all 👏

Neil · 24 September 2025

★★★★★ 5/5

Google

For those a little apprehensive of buying or selling a property, your fears are unfounded, as Halls of Ellesmere have all the solutions for your anxieties! Having placed the sale of my home in the knowing and well versed hands of Halls Team at Ellesmere, from the very first warm and welcoming 'phone call, Ashley, Beverley, Nia and Sean put me at ease straight away. Halls Manager, Sean, will devote his expertise, knowledge and advice to showcasing your beloved home to it's full potential by highlighting the best features of the design to achieve an honest and optimum valuation. At Halls airy and spacious showroom, with an energetic vibe, you will be greeted by their Front of House Ladies and Sean, each with their own brand of uplifting, infectious , vibrant enthusiasm, with immaculate presentation and professional demeanour, who endeavour to build a business rapport with each Client. The whole Team enjoy that 'once in a century' chemistry, with that rare quality nowadays, they actually L.I.S.T.E.N to your needs. Liz and John will conduct viewings safely and securely if desired. Halls are the oldest and most established Estate Agents and a firm favourite in the home counties. My experience with Halls of Ellesmere has been nothing short of delightful. I would whole heartedly recommend them above any other Estate Agents. From castle's to cottages, grand or small - Halls win 'em all!!

Fiona · 9 April 2025

★★★★★ 5/5

Google

I recently purchased a house through Halls and I could not have been any happier with the service. From the initial viewings at the property, organised by Nia and Bev, throughout the conveyancing process, where Ashley kept me informed and updated, all the way to completion. This was probably the least stressful purchase I've ever been through. Many thanks to all at Halls, I wouldn't hesitate to recommend them to anyone thinking of buying or selling.

Kerry · 24 April 2025

★★★★★ 5/5

Google

Nia and the team at Halls Estate Agents Ellesmere have been fantastic in supporting us with the property purchase. They provided clear, honest communications to help and advise us through the process. First class service delivered with a smile.

Margaret · 24 February 2026

★★★★★ 5/5

Google

Great service from Bev & Nia for the purchase of our first home. Bev kept us informed along the way with weekly catch up calls. When we had questions Bev & Nia would respond promptly. Thank you very much.

Lauren · 24 February 2026

★★★★★ 5/5

Google

The staff at Halls in Ellesmere were aabsolutely outstanding, Nia and Bev were incredible. They kept us updated at all times, chased buyers and were truely amazing. Our selling journey was long and hard with a lot of hicups but we would never have got there without Nia and Bev Thank you Mark & Ruth Williams

Mark · 24 August 2025

★★★★★ 5/5

Google

We recently sold our house with Halls Ellesmere and they were superb to deal with from start to finish! From Sean coming round for the initial valuation where he was professional, friendly and really easy to deal with to everyone in the office. I spoke frequently to Beverley and Ashley who were always great and up to date on the sale. A special mention must go to Nia who was fantastic throughout and really helped us through the trickier stages of the process as we were desperate to buy our forever home! THANK YOU!! I would love to say i will definitely use Halls again- however I’m not planning on moving anywhere :)

Dan · 24 February 2026

★★★★★ 5/5

Google

Using Halls, my house was sold within a few weeks. The service provided by everyone was of the highest quality throughout. Beverley and Nia went above and beyond to complete the sale in the quickest possible time. I’m very grateful and can’t thank them enough.

Gerard · 24 October 2025

★★★★★ 5/5

Google

Very friendly efficient service. All staff were very helpful and quick to respond to questions but a special mention to Nia who was fantastic. Also to John who showed people round if we were unavailable. Would highly recommend.

Fiona · 24 December 2025

★★★★★ 5/5

Google

We were very pleased with Halls at Ellesmere management of the sale of our bungalow. All the staff were very professional and efficient. Nia and Beverley were excellent and also Sean who provided initial guidance and managed the set up of our home's details. Good communication was maintained throughout the whole process. We would definitely recommend Halls Estate Agents.

Jane · 24 May 2025

★★★★★ 5/5

Google

Halls Ellesmere were brilliant. Nia in particular. We were kept up to date with everything along the way. When we were viewing places, Halls were fantastic and professional each time.

Tracy · 24 February 2026

★★★★★ 5/5

Google

Halls and their staff have been excellent throughout our house sale, from initial marketing, viewing and getting the offer to completion. In what was not a straightforward process they were always positive and resolved problems as they arose. They kept pressure on anybody who made an offer to proceed promptly and notified us immediately of any concerns. I have no hesitation recommending Halls to anyone selling a property around Ellesmere.

Ken · 10 March 2026

★★★★★ 5/5

Google

The team at Halls office in Ellesmere were very helpful , friendly and professional in assisting with the sale of property recently in what can be a stressful experience at the best of times. Big thumbs up, would not hesitate in recommending their services .

Vanessa · 24 July 2025

★★★★★ 5/5

Google

The ladies at Halls have been incredibly helpful during what was an exceptionally stressful move for our elderly parents, especially given the issues we experienced with a local solicitor. They kept the sellers updated when bumps in the road occurred and were able to communicate with them effectively when the solicitors were not. I would recommend anyone looking to buy to use this estate agency. Well done, ladies, we truly appreciated your partnership throughout this process.

Jane · 24 December 2025

★★★★★ 5/5

Google

Excellent service! Charlotte was amazing; so professional yet down to Earth/approachable. Any sort of queries I had she was ready to help and guide me through. She broke down any housing jargon then made sure I knew what I was doing at every step. Superb work and would thoroughly recommend!

Saj · 24 April 2025

★★★★★ 5/5

Google

We recently bought our new house through Halls, and we couldn’t be happier with the help we received from Nia. From start to finish she was absolutely lovely, friendly, professional, and genuinely keen to make the process as smooth as possible. Nothing was ever too much trouble for her; she always kept us updated, answered our questions quickly, and made what could have been a stressful experience feel easy and well organised. It’s rare to find someone so approachable and positive in this industry, and Nia really stood out for all the right reasons. We’re so grateful for all her help and would happily recommend her and Halls to anyone buying or selling a home. Many thanks, Ben and Kisha.

Ben · 24 October 2025

★★★★★ 5/5

Google

Absolutely first class experience dealing with Hall's. In particular Ashley and Nia, whose professional and courteous approach made a huge difference to the process. I would have no hesitation in using them again, a standout business with great people.

Julian · 21 April 2026

★★★★★ 5/5

Google

Beverley Ellis has been absolutely brilliant with me. I have been slowly looking at houses for almost a year; she has shown nothing but the utmost patience with me. She is professional, hardworking and dedicated to customers (sellers and buyers alike). She's brilliant!!!

Silhsj · 14 May 2025

★★★★★ 5/5

Google

Nia and her team were amazing. They could not have been more helpful. We would highly recommend Halls .

Jane · 24 December 2025

★★★★★ 5/5

Google

Excellent service and friendly staff. Shout out to Jack who was an excellent Negotiator during six months of buying and selling. I would recommend this estate agents to the local area such a credit for the staff and skillful at their job roles.

Sarah · 24 March 2025

★★★★★ 5/5

Google

Halls Estate Agents haven been very professional. Both Nia and Bev have shown a great understanding of the challenges faced by prospective buyers and sellers. They are extremely knowledgeable and worked hard to bring about completion. Always approachable and proactive throughout the chain, offering solutions and guidance to calm nerves and give explanations that weren't necessarily forthcoming from solicitors. A wonderful team ; kind and welcoming. Thank you for your diligence, warmth and expertise.

Barbara · 24 September 2025