Every review we hold for the Crosby office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have dealt with Clive Watkin for a few years as I am a Landlord. They found me great tenants very quickly and did all the back round checks etc which some agents do not do correctly. Also, they acted for me in the sale of my Mother's house and the purchase of a flat without any problems. Always easy to contact and fast, efficient and courteous. Highly recommended
Gordon · 8 June 2019
Agent replied · 7 June 2023
Thank you for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Best wishes, Lucy.
★★★★★ 5/5
GoogleThe place I got from Clive watkin is very nice and I am very happy with it I have no complains at all.the services they gave me until I got a property it was professional and fantastic.
Prim · 27 December 2023
Agent replied · 23 August 2024
Thank you for your thoughtful 5* review Prim! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbbey and Jess are amazing. They have been incredibly helpful, supportive and honest- I would go as far as to say that they were the final positive that swayed us into choosing the house we have. Knowing we will continue to be so well looked after by such friendly people has heightened our excitement!
Charlotte · 12 July 2022
Agent replied · 7 June 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat a refreshing experience having joe sort out my concerns. A helpful considerate man. Such a difference from my previous contact with one of his colleagues which I found to be very dismissive and off hand in her attitude to me
Eileen · 2 September 2023
Agent replied · 2 October 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCannot thank the team at Clive Watkins enough. They made the whole process of buying our first home as easy as possible. The team are great and always happy to help. Thank you!
Sophie · 17 May 2025
★★★★★ 1/5
GoogleUnfriendly staff, unprofessional manner didn't even get up off chair or greet us when we walked in. Will not be returning or recommending this business. To this day, month later have not had a response to my enquiry. Disappointing service!
Taryn · 7 February 2023
Agent replied · 7 June 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleThe service was very swift and professional. I was struggling to get a home that suited my needs until I met Joe. Keep up the good work!
Clara · 28 October 2023
Agent replied · 27 November 2023
Thank you for your brilliant review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBought a house lately and my correspondence was with Clive Watkins, and they were absolutely fantastic. Really friendly, helpful and quick to respond to all enquiries. Couldn't have been any easier thanks to them. Emma who dealt with my purchase was an absolute delight.PositiveResponsiveness, Quality, Professionalism, Value
Adam · 24 August 2021
Agent replied · 7 June 2023
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI have had exceptional service from Clive Watkins, Crosby, especially from Farrah. It has really taken the strain away from navigating through all the new Landlord legislation.
Jonny · 2 April 2025
★★★★★ 5/5
GoogleYet again superb service from Joe and Farrah at the Crosby branch , would not hesitate to recommend them ,
Robert · 12 January 2024
Agent replied · 7 June 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey are my letting agents and have always great at finding good tenants quickly. They are very customer focused. I have used CL for 7 years and have never had a complaint to make. I would recommend them if somebody asked me.PositiveProfessionalism
Captain · 24 August 2021
Agent replied · 7 June 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI had an offer accepted on a property and instructed a solictor and everything. 9 days later they are telling me a higher offer has come in and are asking if I can increase my offer. I've never seen this kind of bad practice before, once an offer is accepted and a solictor is instructed the deal is closed. No more offers coming through at later stages, bad agents wont use again. AWFULNegativeProfessionalism
Erol · 24 August 2021
★★★★★ 5/5
GoogleJust bought a house from Clive Watkin and every bit of the experience was lovely. Emma who dealt with me personally was so helpful and always just an email or a phone call away! Would highly recommend. Quick responses and very friendly so thank you very much :)
Charlotte · 8 June 2019
Agent replied · 7 June 2023
Thank you Charlotte for your wonderful 5* review of our local Clive Watkin team. It is great to read that you found our team so helpful and professional. I will of course make sure your kind words are forwarded to Emma and the team. Best wishes, Scott
★★★★★ 5/5
GoogleExcellent customer service by joe one of the agents is exceptional, genuine and really tries to help any way he can, thank you!
Luke · 20 July 2023
Agent replied · 27 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleLeft without heating and hot water for a week now. No response when I've called the branch through the week. Nobody to contact over the weekend. Appalling service.NegativeResponsiveness, Quality
Kelsey · 24 August 2022
Agent replied · 7 June 2023
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleClive Watkin were very good and helpful in the purchase of my house. Vicky who dealt with my case was very at keeping me updated and informed on the sale and procedures. Great service and very thankful.
Adam · 8 June 2019
Agent replied · 7 June 2023
Thank you Adam for your wonderful 5* review about our local Clive Watkin team. It is brilliant to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleVery professional and helpful beautiful property
Rejoice · 27 December 2023
Agent replied · 23 August 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleClive Watkin recently helped me with the purchase of my current property and the transaction was dealt with professionally. I would not hesitate in recommending them if you are looking to sell or buy another property.
Raymond · 8 June 2019
Agent replied · 7 June 2023
Thank you Raymond for your 5* review. All the best, Mike.
★★★★★ 5/5
GoogleAbbey and Jess and simply fantastic. Don't go anywhere else it's that straightforward. I can't say anymore!
Graham · 9 November 2022
Agent replied · 7 June 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally happy with the service provided by the team at Clive Watkin, Crosby when selling our property. Thank you.PositiveProfessionalism
Nicola · 24 August 2021
Agent replied · 7 June 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service and very professional from start to finish. Really friendly team, I would definitely recommend this estate agents.
Thank you so much for everything.
Andypep15 · 8 June 2019
Agent replied · 7 June 2023
Thank you for your 5* review! It is great to read that you had such a wonderful experience and I will of course pass your kind words onward. Best wishes, Scott
★★★★★ 1/5
GoogleBroken promises time after time.. ... .. VERY UNPROFESSIONAL . .. .. .. AVOID !!
Paul · 7 June 2020
Agent replied · 7 June 2023
Hi Paul, so we can look further into this for you, please get in touch with us with further details at review@countrywide.co.uk
Best wishes, Emma
★★★★★ 5/5
GoogleVery professional and considerate service. House sold in one day and move completed within 2 months.
John · 8 June 2019
Agent replied · 7 June 2023
Thank you for your 5* review. It is fantastic to read that your house sold and completed in such a quick time.
Best wishes
Emma
★★★★★ 5/5
GoogleVery polite and professional thank you.
Karen · 7 June 2021
Agent replied · 7 June 2023
Thank you for your kind 5* review!
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