Trusted Agent profile · Crosby
★★★★★
108 reviews across 1 platform
76-78 Coronation Road, Crosby, L23 5RH
Clive Watkin's office in Crosby, at 76-78 Coronation Road, is rated 4.5 out of 5 across 108 reviews on 1 platform, including 108 Google reviews rated 4.5.
Every review we hold for the Crosby office, from every platform, shown as written. First names only.
5/5
GoogleJodie & Farrah have exceptional professionalism & knowledge. They’re personable and approachable. I am confident to recommend them to anyone.
Thank you for your kind words! Our team takes great pride in providing exceptional professionalism and knowledge to every client. We appreciate your trust and confidence in us and are always here to help. Your recommendation means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI was on a call with an individual called Jodie, and she was great with information and extremely helpful. She answered all of my questions and went above and beyond. Thank you!
5/5
GoogleWe cannot thank Heather enough for all her help with the sale of our property. Heather was always on hand to answer questions and help push things along too. We really are very grateful!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbbey has been amazing from start to finish, great communication and so friendly. Helped me move into my first house very easy and I couldn’t thank her enough!!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleThanks to the wonderful staff, especially Emma I now have the keys to my forever home. Emma offered amazing support throughout the buying process and I couldn’t be happier.
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbby was very friendly and professional. She made the whole process very easy and it was a pleasure to work with her.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI wouldn't hesitate to recommend Clive Watkin, Crosby branch. Their experience, professionalism & attention to detail is second to none. Heather, Emma & the rest of the team know what they're doing, do it brilliantly & care for their clients. This was my first experience of selling a property & they led me through it step by step, always kept me up to date, chased up solicitors when necessary & were such fun to work with.
Wow! Thank you so much for this fantastic 5* review Margaret. We try to work with a smile on our face and really appreciate your kind words. Best wishes Graham, Customer Relations
5/5
GoogleFantastic team. Always helpful and quick to help. Wouldn’t use anyone else Amy and Farrah are absolutely fantastic
Thank you for your kind words! We are thrilled to hear that our team has been helpful and efficient for you. We strive to provide excellent service and it is great to know that Amy and Farrah have met your expectations. We appreciate your … More
5/5
GoogleWas a good start to be met with a smile. Joe listened carefully with much patience as I was a bit nervous and was not clear at first. He couldn’t have been more helpful in his swift dealing with my dilemma contacting all people involved to resolve my request. I was extremely satisfied with his courtesy and his professionalism throughout .
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
GoogleBy far the worst letting agents . They are all nice till they get your money, after the deposit you won't get any feedback, they take several days to respond any email and fail to give you an proper response. NEVER sign a contract without reading the contract ! They refuse to refund me the money they should because they fail all the deadlines and they withdraw the property . Simply disgusting, never see anything like this before. Will need to take legal action to see my money back. Complete disgrace.NegativeResponsiveness, Quality, Professionalism
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have been renting my flat and have a management company with Clive Watkin in Crosby since late 2019.Maijella and Hannah at the Crosby branch have been exceptional to work with throughout. Always friendly, knowledgeable and professional and ready to help at a moment's notice. Nothing is too much trouble and they always keep me up to date with important matters. I would unreservedly recommend Clive Watkin and their excellent staff. Well done Maijella and Hannah - thank you both.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleDefinitely recommend Emma at Clive Watkin Crosby. Thank you so much
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently sold my house through the Crosby branch of Clive Watkins and have been very impressed with the whole process. From a very accurate valuation (better than others in the area) through to professional, courteous staff handling visits to the property at times to suit me, it has been a very smooth experience. Particular reference must be made to Laura, who personally managed everything from valuation through to exchange, despite a complex chain, keeping me regularly informed every step of the way. I would strongly recommend this team if you're looking for a stress free sale and completion.
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
5/5
GoogleWe used Clive Watkin for both a sale and purchase and I would not hesitate to use them again or to recommend to anyone. From listing to completion took 9 weeks, so to anyone looking for a pro-active, professional and accessible estate agents then look no further. We have recently had discussions with Emma regarding another sale. Whilst we havent put the property on the market yet her advice has been invaluable, she isn't pushy and we would not consider using anyone else.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleA positive experience with Clive Watkins. It was a long, drawn out, complicated process but with help and support from all the staff, and Alison in particular who saw me through, we got there in the end! Thank you to all the team 🥂 …
Thank you for your 5* review! Great to learn about your experience with our local team. Kind regards, Scott @ Customer Care
5/5
GoogleProperties under management with Clive Watkin are delt with promptly and efficiently. I'd recommend Clive Watkin.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
GoogleHad a viewing arranged for 11.15am, they then called me at 11.20am to cancel it when I was already waiting outside the property. I complained, then the lady on the telephone said she'd leave the office as her colleague is overbooked for veiwings. I waited till 11.45 and then the lady turned up and didn't know anything about the property. When we got in there was rubbish all over the floor, wall paper pealing off, damp on the walls, plaster coming off - they didn't even have the pride or decency to clean the place. It was a complete waste of my time. I felt sorry and embarrassed for the nice lady who came to show me the property as clearly no effort had been made to prepare the flat for viewing. I will not be doing any business with this estate agent again. The complete lack of care and professionalism (apart from the nice lady) is staggering.
Hi Michael After discussing your concerns with our local team, I am sorry that you encountered a delay with your viewing of the property. I am aware that this was due to an unforeseen personal matter with one of our clients. Understanding that you still wished to view the property, I am aware that our lettings team asked an associate for our sales team to accompany the viewing. I do hope you can appreciate that as this was an ad-hoc solution to allow your viewing to continue, the sales associate had not visited the property prior. Regarding the condition of the property in question, I am aware that the Landlord does have the intention of rectifying all concerns and had instructed our local team to market the property so that should a future tenant have a preference of finish or decoration this could be taken into account. I do hope my response has addressed some of your concerns and I am sorry if this has left you with the wrong impression of our committed and dedicated lettings team. Should you wish to discuss further, please feel free to contact us directly at review@countrywide.co.uk. Kind regards, Scott (Customer Relations Team)
5/5
GoogleWould like to say a massive thank you to all the team at Clive watkin for making the purchase of my first home so easy and stress free, from first seeing the property to having the keys in my hand took so little effort as the the team was on the case, very friendly and helpful. I would definitely recommend Clive watkin estate agents to anybody looking to buy a property. Five star service start to finish Thank you very much I am well pleased 👍
Thanks Lee for your wonderful recommendation, it is very much appreciated. All the best in your new home. Best wishes, Mark
5/5
GoogleAll the staff at the Crosby branch were really friendly, professional and helpful. Emma and Allison in particular were outstanding. They were always available on the end of the phone with help and guidance throughout this difficult process, which was made even more complicated with the lockdown. I cannot thank the staff at Crosby Clive Watkin enough and really recommend using them because they made the stressful move a lot easier. Thanks guys.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
5/5
GoogleVery professional and helpful staff, Abbey Dempsey made sure the process was fast and well explained.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had a lovely experience with Clive Watkin Crosby. Olivia and her colleagues were always approachable and responded to our questions swiftly. Many thanks!
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbbey has been amazing throughout this whole process she has helped us move into our first home and has gone above and beyond accommodating to our every question and need! We can’t thank her enough she is brilliant!
5/5
GoogleGreat Experience from all the Staff, from viewing to Completion.......Very organised Branch, always respond to Emails & Voice calls, really recommend to use this Branch, collected Keys & recieved A Welcome Pack & had a chat with the Staff regarding Lettings. Thank you to all involved.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleEmma and Ali were outstanding at helping us sell 2 of our houses ! Nothing short of exceptional . Highly recommend.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
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