Robinsons Crook reviews

★★★★★ 5/5

Trustpilot

Darlington office was very informative…

Darlington office was very informative keeping us up to date all the time... even if there was nothing to report. Just by touching base made us feel everything was running smoothly. Joy in progressions was a star. Felt very much at ease with the sale of our house.

Julie · 13 July 2020

★★★★★ 1/5

Trustpilot

Slow and Non-Ethical

Since the beginning of our application, this agency made everything slower than normal. They are always busy, sending one form taking more than days, and they are forcing us to sign consent form to share all personal information with the home let. It is compulsory to proceed application.

Sheraton · 13 July 2020

★★★★★ 5/5

Trustpilot

First Class Customer Service

I have used Robinsons at Crook and previously Spennymoor on several occasions in relation to buying, selling and renting properties. I have always found them to be very helpful friendly and efficient. The Staff are superb. I would have no hesitation in recommending this Estate Agent to anyone.

Ken · 3 July 2020

★★★★★ 5/5

Trustpilot

Excellent !! Robinsons Sedgefield

Excellent service !! All the staff were brilliant, friendly, and uplifting to talk to. We we're kept well informed throughout the process of the purchase and sale of our property. Very knowledgeable and helpful of all aspects. Thankyou so much Pamela x

Pamela · 29 October 2021

★★★★★ 5/5

Trustpilot

Excellent well informed staff

Excellent well informed staff, the service is fast and efficient with a very friendly and a up to date phone call when ever there is any change in the process. Nothing is any trouble when you call . Very reliable estate agents, cant thank them enough. Sue / Dave Eardley

Mr · 25 September 2019

★★★★★ 5/5

Trustpilot

Stress free from start to finish

I sold my house through Robinsons. The staff were extremely helpful throughout the entire process, going over and above to help me and my buyer. I also purchased my new home through them and received the same excellent service. Would not hesitate to recommend or use them again. Thanks!

Emma · 11 February 2020

★★★★★ 5/5

Trustpilot

Robinson’s were always there

Robinson’s were always there, very responsive and active in all aspects of the sale

Customer · 26 April 2024

★★★★★ 5/5

Trustpilot

Pleasant and helpful

I found them very helpful and ready to answer any questions I had. I was kept updated every step of the way which for me meant a lot as I needed to know what was happening. The ladies were very pleasant whether over the phone or in the office.

Happy · 17 December 2019

★★★★★ 4/5

Trustpilot

A very good service

Overall, a very good service. Once a buyer appeared Robinsons were quick to work with our solicitor so that the sale was speedy. As the property was unoccupied and we did not live nearby they were efficient meeting and showing potential buyers round the house and passing on feedback.

Mr · 29 November 2019

★★★★★ 5/5

Trustpilot

From start to Finnish they were on the…

From start to Finnish they were on the ball regarding the sale of my property and every member was committed to selling my property Elaine / Nicki / Becki at the marton middlesbrough great service and very professional from Elaine who closed the deal .Thanks again Kind Regards Mr J Watson.

James · 11 November 2018

★★★★★ 5/5

Trustpilot

I’d rented through Robinson’s

I’d rented through Robinson’s, so they were my first choice to rent out my flat. The staff have all been exceptionally courteous and helpful, and the service offered very supportive, so all the worries I had about renting out were dealt with by the team. I’d certainly recommend them.

Edmund · 11 November 2019

★★★★★ 5/5

Trustpilot

So helpful and reassuring at every…

So helpful and reassuring at every point of the sale. We felt that all the staff we were in contact with gave us complete attention when ever we needed it. In our situation, we have never moved house for 54 years, the help given was very much appreciated.

Trevor · 22 March 2020

★★★★★ 5/5

Google

Beautiful cathedral , so much to see , bathed in history . stained windows amazing and the lego build is a great feature . There is aso a cafe inside.

Janet · 17 October 2020

★★★★★ 4/5

Trustpilot

stress

instant response on sale ie. photoes signage and viewing.mix up with cash buyer not a cash buyer meant we packed months before we moved.stress for 14 weeks.

Cujohn · 3 June 2023

★★★★★ 5/5

Trustpilot

Very professional and helpful from the…

Very professional and helpful from the start and they set realistic prices and goals. Very pleased with the whole experience.

Customer · 27 November 2023

★★★★★ 5/5

Trustpilot

I was lucky to have Joy Cruddas as my…

I was lucky to have Joy Cruddas as my contact at Robinsons and I can't thank her enough for everything she has done for me. Great communication and so involved in the process of purchasing my first home.Lovely person to deal with.Thank you.

Ms · 4 June 2021

★★★★★ 5/5

Trustpilot

I would happily recommend Robinsons…

I would happily recommend Robinsons Estate Agent Agents to anyone. They were very efficient & professional with friendly staff who kept me up to date with all progress during the short time the property was on the market.A very pleasant experience.Thank you.

GMJ · 5 August 2021

★★★★★ 5/5

Trustpilot

Went above and beyond with so much…

Went above and beyond with so much kindness, patience and persistence to secure sale and purchase, through several offers which for one reason or another didn't come to fruition, and the final one that did, and amidst all the diffculties that coronavirus restrictions entailed

Barbara · 22 February 2021

★★★★★ 5/5

Trustpilot

Great support and communication

Great support and communication.They understood the local market and current prices.Presented the house well, retaking the photos after they reviewed the initial photos and thought they could be improved.Carried out all the viewings, giving us prompt feedback. Explained the selling process stages and gave regular updates on progress.

John · 29 October 2019

★★★★★ 5/5

Trustpilot

I received a very professional

I received a very professional, friendly and efficient service from all at Robinsons when buying my house, right from viewing to completion. Very approachable and helpful and quick to respond to any queries or emails. Will definitely recommend them.

Carol · 29 December 2021

★★★★★ 5/5

Trustpilot

Excellent Service

We have had excellent service from both occaisions when we used Robinsons (Darlington and Bishop Auckland). Alison, Kathryn and Joy are all excellent to deal with and good communicators. I would happily use Robinsons again and don't hesitate in recommending them.

Emma · 25 August 2021

★★★★★ 1/5

Trustpilot

Disgusting company representative

Reference to ... Robinson's spennymoor. I have been left feeling extremely discriminated against by a 'branch manager" After a deeper devl into the personal life of the branch manager in question by looking at his/hers publicly open social media platform, I have been left absolutely disgusted. With your job title as branch manager displayed across your social media page you would expect a very professional person and someone who takes great pride in representation of there role at the company. But instead I have found nunmours 'shared' posts hatefully speaking on "Muslim and foreigners", people on benefits, and people of none British nationality. One post imparticular and I quote... That has indeed been shared by Robinson's very own branch manager... read " Lefties are saying that the union jack is offensive to Muslims and foreign visitors to great Britain....share if you couldn't give a f what these idio-t-s think" I am speachless, from such a professional person... representing this company and this is the things that are being openly shared publicly. Calling "lefties" idio-t-s and the reference to Muslims and 'forgiens' is highly offensive. As I'm sure many muslims, lefties and forginers as they are refered to, use Robinson's to sell, or rent property. And if this is the level of education and narrow mindedness display by a senior member of staff then I for one will never ever be using this company as a letting agent again. And may I add, the branch manager is open to have there own opinion and may not have been the creator of the numerous hate posts shared, however sharing these types of posts in my eyes is equally as disgusting as the individual who made it. Outraged.

Valued · 24 September 2019

★★★★★ 5/5

Trustpilot

Very helpful

Very helpful, sorted any queries very quickly. Highly recommend Robinsons.

Mrs · 4 June 2024

★★★★★ 5/5

Trustpilot

Professional

Professional, helpful and friendly service. Nothing too much trouble. Staff the best. Far the best service in the sector local to Chester-le-Street.

Alan · 18 September 2023