Trusted Agent profile · Crook
★★★★★
1,785 reviews across 2 platforms
Royal Corner, Crook, DL15 9UA
Robinsons's office in Crook, at Royal Corner, is rated 4.8 out of 5 across 1,785 reviews on two platforms, including 33 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crook.
Every review we hold for the Crook office, from every platform, shown as written. First names only.
5/5
TrustpilotIf your looking to buy or sell in…
If your looking to buy or sell in County Durham, look no further. We relocated from Cambrideshire to Durham (220 miles!), and Robinsons made the process as smooth as possible.
Thank you for your review, it's very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotI was purchasing a property that Robinsons were selling
I was purchasing a property that Robinsons were selling. Becky from the Marton office was amazing. I got a weekly update from her, she would contact all parties necessary and get any info that was needed. I would highly recommend.
Hi Mrs Forster,Thank you for your review and positive comments ref our Middlesbrough Office. Becky and all the team will be delighted. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
5/5
TrustpilotWe purchased our home through…
We purchased our home through Robinsons....Throughout the whole process Elaine rang me with weekly updates. She also updated me with the progress of our house that we sold through another agency. Overall excellent customer service, friendly staff and will recommend to others.
Hi Mr and Mrs Ramzan,Thank you so much for your review and 5 stars ref our Middlesbrough Office. Elaine and all the team will be delighted with your positive comments.Regards.Simon Wright.Director.
5/5
TrustpilotIt has to be said if joy had not…
It has to be said if joy had not applied her professional expertise to my sale and dealing with the solicitor many more times than should have been required.We would not have completed when we did ,well done and many thanks
Hi Ms Crane,Lovely comments!! Joy will be thrilled. She is a credit to Robinsons. The sales progressing role is so important to make sure sales get to completion. I will thank Joy on your behalf for her excellent service.Regards.Simon Wright.Director.
5/5
TrustpilotPrompt with any issues
So prompt with any issues, Vicki (who took care of our property) was incredible, always so easy to talk to and kind.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotComplete professional service from…
Complete professional service from beginning to end with extensive local knowledge, accurate valuation to achieve full potential Robinsons provide a friendly but professional service with fantastic communication throughout We couldn’t have wished for more and would highly recommend their services
Hi SimonThank you so much for your review and 5 stars. It is much appreciated.RegardsSimon Wright.Director.
5/5
TrustpilotIt has taken a while to get the…
It has taken a while to get the property during the COVID epidemic but Robinsons and SharronTweedle in particular could not have been more helpful and informative, would have no concerns recommending them to sell or buy another property.Great job guys :)
Hi Customer,Thank you so much for your review and 5 stars. I shall pass on your good wishes to all at Sedgefield for their excellent service.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service.
Excellent service.. thankyou so much for all your help throughout my moving process.. you alleviated a lot of my stress by always being available to answer my queries and if I had concerns... If you’re looking for a great Estate agent at Robinsons .. Sams your man!
Hi PowerThis is a great review! Thank you so much. Sam at Bishop will be delighted with your positive comments.I will pass on your good wishes to him personally.Regards.Simon Wright.Director.
5/5
TrustpilotAbsolutely fantastic service
Absolutely fantastic service. Friendly staff who were always able to answer any queries that I had and always got back to me with information straight away. My house sale went very smoothly thanks to the Crook branch of Robinson’s. Highly recommend.
Hi Adam,Great review!!Thank you so much for your positive comments ref our Crook branch. The staff will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotVery Professional agents
Very Professional agents. I have had the pleasure of working with Robinsons (as a buyer) on more than one occasion and they have always been effective and efficient. If I ever wish to sell a property in Durham City area, I will certainly use Robinsons.
Hi ROBINThank you so much for your positive comments ref our Durham Office. The team will delighted.Thanks again.Regards.Simon WrightDirector.
5/5
TrustpilotRobinson’s were selling the house we…
Robinson’s were selling the house we brought and their service was excellent. Weekly calls to update and check everything was going well. Becky looked after us and was exceptionally polite and helpful. We won’t be moving again but if we did I would use them.
Hi Nina.This is a lovely review. Thank you so much. I will personally thank Becky and the team at Middlesbrough for their hard work.Regards.Simon WrightDirector.
5/5
TrustpilotWe decided to use robinsons as they…
We decided to use robinsons as they appear to be very knowledgeable about the local area, from day 1 when we enquired to now we have had 1st class service from everyone involved, and I would not hesitate in recommending them
Hi Dave SThank you so much for your review and 5 stars. It is much aprreciated.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons estate agents at Sedgefield…
Robinsons estate agents at Sedgefield are simply the best. Ryan Sharon Jade very professional, & friendly felt like I had known them for years. Would recomend them every time. Thankyou for all your support & help. Xx
Hi AnneThank you so much for your review and 5 stars. It is much appreciated.RegardsSimon WrightDirector.
5/5
TrustpilotExcellent
I am not normally a fan of estate agents ...but cannot recommend Robinsons more! They have been excellent from start to finish.They have kept me updated on every step of our sale . The staff are friendly, helpful and highly professional.Their service is first class !
Hi SusanWhat a great review!!Thank you so much for your positive comments in relation to our Stockton Office. The team there will be thrilled.I will pass on your good wishes to them.Thanks again for posting your review.Regards.Simon Wright.Director.
5/5
TrustpilotBrilliant Service from Start to Finish
The team at the Sedgefield branch (Ryan,Danni&Sharon) were always extremely helpful and really on the ball when we used them for our house sale. Wouldn't hesitate to recommend! Thank you
Thank you for your lovely review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotChester Le Street Branch
Amazing Service From Karen, Chelsea & Michelle. All staff are so professional and helpful, Nothing is to much trouble. I will definitely use them again. Thank you for all of your help.
Fantastic review of our Chester Le Street office Mr Nelson, thank you very much. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotThey did everything they could
The team in the Stockton branch did everything they could and a bit more to sell my property!!!The overall service by the team was excellent, friendly, and always carried out with a smile! So much so, they have and will continue to get my repeat business.
Hi GordonThank you so much for your positive review in relation to our Stockton office. The team there will be thrilled with your comments. I will pass on your good wishes to them.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service-.our property sold…
Excellent service-.our property sold within 24 hours of Robinsons being appointed. Richard and Elaine provided all the professional and personal attention we could expect and more.-they also achieved the full asking price. Absolutely exceptional, from initial contact to sale completion. .
Hi Mr and Mrs Wagner,Thank you so much for your review and 5 stars. Richard and Elaine and all the team at Middlesbrough will be delighted with your positive comments. I shall pass on your good wishes to them all.Thanks for posting your review.Regards.Simon wright.Director.
5/5
TrustpilotExcellent service
I’ve used Robinsons for buying and my rentals ( property management ) Becky, as always, was absolutely on the ball . Professional, efficient and kept my updates weekly . I would highly recommend this friendly, helpful and customer focussed team .
Hi DebraThank you so much for your review and 5 stars. The team at Marton including Becky will be over the moon. i will pass on your good wishes to them all.Regards.Simon Wright.Director.
5/5
TrustpilotI have always used Robinsons in the…
I have always used Robinsons in the past because they were very good. They have been even more so this year. Working through a Pandemic, whilst still giving excellent service and regular updates with the sale of my property 10/10 .......
Hi DianneThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon WrightDirector.
2/5
TrustpilotYour valuation of the property we…
Your valuation of the property we bought was greatly inflated, even in a booming market your estimation was 50k over the value given by the bank and estimators and resulted in unnecessary stress for both buyers and sellers.
Hi PhilThank you for your review. I am sorry you feel the valuation was over the market price. In a fast and rising market it is sometimes very difficult to get the price right on all occasions. We would never intentionally overvalue any property. Thank you again for your comments.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons have acting as my estate agent
Robinsons have acting as my managing agent for my properties and then managed their sale. Both the rental management and sale were first class. I’d thoroughly recommend them.
Thank you very much for your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotI can well recommend Robinsons Estate…
I can well recommend Robinsons Estate Agent Durham City. They sold my property quickly the staff were professional, courteous and communication was first class. Thanks again and especially to Mr Keith Mason Senior Branch manager 😊
Thank you for your review, Keith will be over the moon with your kind words
5/5
TrustpilotGood service and communication throughout
Really happy with the service provided by Robinsons to sell my property. Really good communication throughout.
That's awesome to hear! Communication is key, especially when it comes to something as significant as selling a property. Thank you for taking the time to review us. Senior ManagerKeith Mason
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crook.
