Every review we hold for the Crook office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilotvery professional and helpful team
very professional and helpful team, we were kept informed throughout the whole process they advised us of the best solicitors which was a real bonusWe cannot speak highly enough of Richard, Elaine, and the rest of the team they seem to want to go the extra mile to ensure a smooth processWould not hesitate to recommend themPat & Derek Thacker
Derek · 7 June 2019
Agent replied · 11 June 2024
Hi Derek, Charles and Patricia,Thank you very much for your review and 5 stars.It is great to hear the Middlesbrough team have delivered a high level of service.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotProbate property sale
All staff (Ryan, Sharon and Danni at the Sedgefield branch) very approachable and helpful, especially at a vunerable time due to family bereavement.Quick sale achieved.
Andy · 26 March 2024
Agent replied · 11 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
TrustpilotRobinsons is an excellent agent and…
Robinsons is an excellent agent and Stacey is an excellent estate agent executive
Mr · 12 September 2018
Agent replied · 11 June 2024
Hi Mr IqbalThank you very much for your review and 5 stars. it is much appreciated.Kind regardsSimon WrightDirector.
★★★★★ 5/5
TrustpilotExcellent rentals service
Given very short notice of my house sale completion Bethany at Robinsons Durham secured me a rental property very quickly. Managing the viewing, credit checks, inventory and actually getting the keys within a week. Excellent service from a top notch agents.
Jeff · 24 January 2023
Agent replied · 11 June 2024
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotBungalow sale at York Crescent, Durham
The team were absolutely wonderful, kept me informed and always happy to help following the death of my father and the subsequent bungalow sale. They were very professional and knowledgeable making the whole process seamless and stress free.
Nigel · 21 April 2023
Agent replied · 11 June 2024
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotPolite customer service
Polite customer service. Sale went through on time. Communication very good
Julie · 11 June 2019
Agent replied · 11 June 2024
Hi JulieThank you so much for your review and 5 stars. It is very much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotWouldn’t go any other
Fantastic from start to finish. Sold my partners house within a weekend and kept us up to date with properties that may of been in our interest. Purchasing the new property was great, couldn’t fault communication and service at all. Would certainly recommend to anyone buying or selling a home.
Clarke · 19 November 2021
Agent replied · 11 June 2024
Thank you so much for your Five star review Clarke, it is very much appreciated. Kind Regards Keith Mason Senior Manager
★★★★★ 5/5
TrustpilotProfessional start to finish
Keith and the team at Durham, thank you. Professional start to finish
John · 3 August 2018
Agent replied · 12 June 2024
Hi JohnThanks for the review and 5 stars. It is much appreciated. I will pass on your comments to Keith and the team at Durham.CheersSimon
★★★★★ 5/5
TrustpilotGreat professional service from start…
Great professional service from start to finish, was kept fully informed of any developments - hopefully I am not moving again in a hurry but certainly would highly recommend this super team. Had dealings with both Chester-le-Street and Durham branches all excellent!!!
Alison · 10 November 2022
Agent replied · 11 June 2024
Thank you very much for your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotPurchased a house with Robinsons Crook…
Purchased a house with Robinsons Crook back in August and would highly recommend them. They were always very helpful and patient, and happy to go back and forth between me and the seller. Always felt much less stressed after talking to Angela! Would definitely buy/sell with them in the future.
Lucy · 14 October 2021
Agent replied · 11 June 2024
Hi LucyThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotRobinsons have been fantastic all along…
Robinsons have been fantastic all along my purchase, providing a friendly service that puts you at ease. Joy, in particular has been the greatest of help throughout and always willing to stop and chat through things to ensure the process was understood, perfect for myself as a first time buyer.Thank you so much.
Wayne · 1 March 2021
Agent replied · 11 June 2024
Hi Wayne,This is a great review and very positive!! Thank you so much for sharing your experience. Joy and all the team at Darlington will be delighted with your comments. I shall pass on your good wishes to them all. Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotElaine was so helpful and made…
Elaine was so helpful and made everything easy, would definitely recommend.
Katie · 18 December 2018
Agent replied · 11 June 2024
Hi KatieThank you so much for your review and 5 stars. The team at Middlesbrough will be chuffed, especially Elaine.Thanks again.Regards.Simon Wright.Director
★★★★★ 5/5
TrustpilotRobinsons of Sedgefield - fantastic team.
Moving house is stressful, we all know that but the highly professional, brilliantly communicative and caring service by the team at Robinsons in Sedgefield help make it bearable.Ryan, Jade and Sharon are positive, slick and conscientious and do actually care about the service they provide.I couldn't recommend them highly enough!
Lucy · 3 September 2021
Agent replied · 11 June 2024
Hi LucyThank you so much for your review and very positive comments ref Ryan and his team at Sedgefield. They will all be thrilled.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotVery professional service throughout
I didn't originally intend using Robinsons but so glad I gave Ryan the opportunity to present the company to me. He is a very professional young man very polite and knowledgeable. The whole of the Sedgefield Team have been very efficient and Sharon in particular is a gem. THANK YOU.
Steve · 26 August 2021
Agent replied · 11 June 2024
Hi SteveThank you so much for your review and 5 stars. It is much appreciated. Ryan and all the team at Sedgefield will be delighted with your positive comments. I shall pass on your good wishes to them alll.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotFantastic staff
I have nothing but praise for the Ingleby Barwick branch of Robinsons. Donna especially went above and beyond for me and managed to secure me another house within one day of my previous landlord letting me know that he needed his house back. They were all fantastic and couldn’t be more helpful. I can’t recommend them enough!
Lauren · 23 September 2019
Agent replied · 11 June 2024
Hi LaurenThis is a brilliant review!!Thank you so much for taking time to write your review. I will personally pass on your good wishes to Donna and all the team at Ingleby Barwick.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotFantastic team in Sedgefield
Fantastic team in Sedgefield. My wife has previously written a review about the team but I also wanted to express my sincere gratitude to Ryan, Sharon and Jade for everything that they have done to help us. They have gone above and beyond. Many Thanks to you all. L. Redford
Mr · 20 August 2021
Agent replied · 19 June 2024
Hi Mr and |Mrs Redford,Thank you so much for your review and 5 stars. It is great to hear that the service at our Sedgefield office was of a high standard. Ryan and his team will all be thrilled with your positive comments.Thanks again for posting your review.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotI purchased a house from Robinsons…
I purchased a house from Robinsons recently and must congratulate the staff on their promptness in replying to any queries which arrose. They also kept me in the loop regarding the progress of the sale. The staff were always plesant and professional and I would happily use them for a property sale.
Christine · 4 March 2021
Agent replied · 11 June 2024
Hi Christine,Thank you so much for your review and 5 stars. It is great to hear such positive feedback. All the team at our Darlington Office will be delighted.Regards.Simon WrightDirector.
★★★★★ 3/5
TrustpilotSale of Water Lily Drive
The selling of my property wasn’t good. Had no interest/viewings until I complained/wanted to cancel the contract. Communication was lacking. The sales progression side of the business (after sale) was excellent. Communication was excellent. Always returned my calls and answered all my queries. Kept me up to date every step until completion.
Mrs · 22 February 2021
Agent replied · 11 June 2024
Hi Mrs Chamberlain,Thank you so much for your review. We do take all reviews very seriously so even where we fall short of our very high standards we can learn from the comments clients have written. I am sorry the sales side was not as you had hoped but pleased we made amends by offering a high standard of "sales progression".Thanks for posting your comments.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotGreat service
Honest, friendly and helpful. Gave us very good advice when needed, communicated with us throughout and made the process very smooth. Highly recommend
Lindsay · 8 March 2024
Agent replied · 11 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
TrustpilotRobinsons were great from start to…
Robinsons were great from start to finish with us. I can’t recommend using these enough, they were very helpful and always easy to contact for updates. As first time buyers they were very efficient and supportive throughout.
Jessica · 13 March 2023
Agent replied · 11 June 2024
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotReally impressed with the team!
Really impressed with the team after a less than positive experience with a “property sourcer” in the local area. They instilled confidence and I would recommend wholeheartedly.
Martin · 9 December 2023
Agent replied · 11 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
TrustpilotOutstanding service
Mark Smith was incredible helpful and provided an outstanding service.
Mr · 18 October 2018
Agent replied · 11 June 2024
Hi GeorgeThank you for your review and 5 stars. It is very much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotI had my rental property on the market…
I had my rental property on the market with another "reputable and well known" agent and was getting absolutely nowhere with getting the house rented out. I comissioned Robinsons and within two weeks they had found a great tennant for the house. Absolutely delighted with this.Seamless and stress free process from start to finish.Would definitely use them again.
Mr · 11 October 2018
Agent replied · 11 June 2024
Hi TonyWhat a brilliant review!!Thank you so much, and delighted the Durham office were able to help.I will pass on your good wishes to Keith and the Durham team who will be over the moon with your comments.Thanks again for your 5 stars.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotWonderful team!
Ryan, Sharon & Jade at the Sedgefield branch have all been absolutely amazing throughout the whole process of purchasing my first house. They’ve been so warm and helpful and an absolute joy to deal with. Thank you to the team for making a stressful experience a little lighter!
Anon · 6 November 2021
Agent replied · 11 June 2024
Thank you for your review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
