Trusted Agent profile · Crook

Robinsons Crook reviews

4.8

★★★★★ Excellent

1,785 reviews across 2 platforms

Royal Corner, Crook, DL15 9UA

Robinsons's office in Crook, at Royal Corner, is rated 4.8 out of 5 across 1,785 reviews on two platforms, including 33 Google reviews rated 4.3.

Google logo

4.3 / 5

33

Reviews on Google

This office

Trustpilot logo

1,752

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crook.

What do you need help with?

Reviews

Every review we hold for the Crook office, from every platform, shown as written. First names only.

5/5

Trustpilot

We recently sold a property using…

We recently sold a property using Robinsons, Bishop Auckland after looking around at other potential estate agents. From start to finish the whole process was smooth, and made what can be a stressful process anything but. Our property sold within 4 weeks of being listed and the sale went through with total success shortly afterwards. We would definitely recommend them to anyone wishing to sell their property with ease.

Ashley · 27 February 2019

Agent replied · 11 June 2024

HI AshleyThis is a great review so thank you for taking time to post your comments.The team at Bishop will be delighted and i will pass on your good wishes to them. We do take pride in providing our customers with high quality service and i am pleased you found this to be the case at Bishop Auckland.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

My sale was not straight forward but…

My sale was not straight forward but Joy was so understanding and helpful thank you

Karena · 26 February 2021

Agent replied · 11 June 2024

Hi Karena,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Service from Robinsons was first class

Service from Robinsons was first class! Louis the branch manager produced perfect images and virtual tour which certainly helped us get the most interest and best price. From the moment we met we knew we were in safe hands. He is backed up by a team that were so enthusiastic every time we called them, nothing was ever too much trouble. Highly recommend!!

John · 5 February 2021

Agent replied · 11 June 2024

Hi JohnGreat to hear that the service from Louis and his team at Darlington was first class. Thank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Absolutely love the team at the…

Absolutely love the team at the Sedgefield office! Nothing is EVER too much trouble for them. They go the extra mile and are always so helpful and friendly. Highly recommended estate agents. Recently bought a development property in Sedgefield and the process was so smooth and easy. They always keep in touch and they are lovely people. What a perfect team! Well done.

Ryan · 26 January 2021

Agent replied · 11 June 2024

Hi Ryan,Brilliant review!! Thank you so much.The Sedgefield team will be thrilled with your positive comments.I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

Would definitely recommend Robinson’s…

Would definitely recommend Robinson’s because the help from Elaine was excellent, really pleasant and kept us informed all the way through.

Mr · 27 September 2018

Agent replied · 11 June 2024

Hi Mr ApplebyThank you for your very positive comments regarding Elaine and the Middlesbrough office. It is much appreciated.CheersSimon Wright.Director.

5/5

Trustpilot

Super

Super, Danny was great all the way through, and everyone in the team helped to make it an easy transaction.

Paul · 26 April 2019

Agent replied · 11 June 2024

Hi PaulThank you for your positive comments ref our Ingleby Barwick Office. Danny and the team there are getting some great reviews at the moment.RegardsSimon Wright.Director.

5/5

Trustpilot

First Class Agents

Robinsons marketed and sold my property in a very short space of time despite the buyer having problems with his mortgage company. They constantly chased things up to speed the sale along and kept me informed every step of the way. I was extremely grateful for the sound advice their knowledgable staff in the Durham office were able to offer me and wouldn’t hesitate to recommend them to anyone

Carol · 22 August 2018

Agent replied · 11 June 2024

Hi CarolGreat comments so a big thank you for posting your review and giving our Durham office 5 stars. It is very much appreciated and the Durham team will be thrilled.Thanks againSimon WrightDirector

5/5

Trustpilot

Ann Emily and Stacey at Durham office…

Ann Emily and Stacey at Durham office provided a 5* service from start to finish selling our property.Personal service means everything these days and we will recommend the team to friends and family.Thanks so much for all your efforts to all of the team at all levels.Regards Neil & Ian

Customer · 21 December 2022

Agent replied · 11 June 2024

Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Good service from the Crook office

Good service from the Crook office, Angela was a star, very professional .

Neale · 18 June 2021

Agent replied · 11 June 2024

Hi Neale,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

If I could give them more than 5* I…

If I could give them more than 5* I would, Sam & Sharon at the Sedgefield office went above and beyond their duties during the sale and purchase of our home. On the days I was stressed with the solicitors etc. they took the problem out of my hands and sorted it. I would definitely recommend this company and use them again.Thank you so much Mr & Mrs ClaytonFishburn

Colleen · 3 August 2018

Agent replied · 12 June 2024

Hi Mr and Mrs Clayton.Thank you so much for the lovely words you have written ref Sam ,Sharon and the Sedgefield team. It is very much appreciated and i will pass your good wishes onto them.Hope you are happy in your new home.RegardsSimon

5/5

Trustpilot

Angela made a great job of handling a…

Angela made a great job of handling a very uncompromising and difficult seller

John · 14 June 2021

Agent replied · 11 June 2024

Hi John,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Joy was extremely helpful with progress…

Joy was extremely helpful with progress chasing as communication was challenging from the solicitors.

The · 25 March 2021

Agent replied · 11 June 2024

Hi The ClaysThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.

5/5

Trustpilot

Staff really helpful and knowledgeable…

Chester-le-Street branch.Staff really helpful and knowledgeable .They managed to get us a lot of viewings and kept us updated at every stage of the sale. Particular mention to Michelle, Chelsea, Karen & Michael. Thank you.

Trevor · 29 January 2024

Agent replied · 11 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Very professional estate agents

Very professional estate agents, they know their job and do it exceptionally well. Really fabulous service and great staff. Would highly recommend. Was a pleasure from start to finish. Well done guys

Sharon · 28 March 2024

Agent replied · 11 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.

5/5

Trustpilot

Buying and letting

Ryan, Jade and Sharon in the Sedgefield Branch have been just what you need - efficient, prompt, polite and friendly, helpful, fair, open, good at communicating, proposing ways forward without pressure... It has been a pleasant and straightforward experience (bearing out previous experiences with Sam and others in this branch) and I'd definitely get in touch with them in future.

Cranberry · 12 July 2021

Agent replied · 11 June 2024

Hi CranberryThank you so much for your review and 5 stars ref our Sedgefield office. Ryan and his team will be "over the moon" with your positive comments.Thanks again for posting your review.Regards.Simon Wright.Director.

5/5

Trustpilot

Fantastic Estate Agency

I cannot fault the Sedgefield branch of Robinsons at all. Ryan, Jade and Sharon couldn’t do enough for us regarding our recent move. They are utterly professional but friendly and approachable at the same time. Nothing was too much trouble and all queries/enquiries were dealt with swiftly and efficiently. I wouldn’t hesitate to recommend them to anyone looking to move/buy/rent/sell.

Lindsay · 8 July 2021

Agent replied · 11 June 2024

Hi Lindsay.Thank you so much for your review and 5 stars. All the team at Sedgefield will be delighted with your positive comments. I shall thank them all on your behalf.Regards.Simon Wright.Director.

5/5

Trustpilot

Sedgefield's finest!!

First class service from Jade, Sharon and Ryan at the Sedgefield Office. Throughout the extended process (due to a late aborted sale) we found the team not only extremely profession but very personable and they always did what they said they would. A rare commodity in this day and age!! We could not recommend them highly enough.

Mr · 7 January 2022

Agent replied · 11 June 2024

Thank you for your 5 star review, it is very much appreciated. Regards Keith Mason, Senior Manager

5/5

Trustpilot

Joy was brilliant to work with

Joy was brilliant to work with. Really happy to be moved! House is amazing

Phillip · 25 January 2021

Agent replied · 11 June 2024

Hi PhillipThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Great service

Claire is always so professional and always answers emails immediately, keeping is up to date with everything.

Mrs · 13 March 2020

Agent replied · 11 June 2024

Hi Mrs Taylor,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Me and my wife have just moved up to…

Me and my wife have just moved up to Crook from Scarborough and Angelaplus the other lady who,s name i did not get where fantastic and helped us through a normally hectic time with kindness and great understanding of alwaysa stressful time for all house movers.Nothing was too much for them both to help us with if we had enquiries of any sort.

News · 21 October 2020

Agent replied · 11 June 2024

Hi news now ukThank you for your positive review ref our Crook Office. The whole team at Crook will be delighted with your comments.I will personally thank them all on your behalf.Regards.Simon Wright.Director.

5/5

Trustpilot

Can highly recommend

Very impressed right from the start, from the house been valued. The staff know their job. Keeping you up to date with every aspect of the house viewings, feedback. No chasing them for updates etc. very polite, friendly staff.The lady that takes over when the house is sold is excellent, again very informative and knows her job, no hassle what so ever.

Miss · 4 January 2021

Agent replied · 11 June 2024

Hi Miss Atkinson.Great review!!Thank you so much for your positive commetns ref our Darlington Office. All the staff will be delighted with your review.Regards.Simon Wright.Director.

5/5

Trustpilot

Excellent service from Durham branch

Excellent service from Keith and the great team at Robinsons of Durham. Any queries from the buyers were addressed professionally and promptly and nothing was too much trouble.We highly recommend Robinsons of Durham.

Geoffrey.potts · 24 February 2024

Agent replied · 11 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Chester le street

Chester le street - excellent service kept the client fully informed from the start of the process to completion a very smooth transaction. Would not hesitate to use them again. Thank you .

Helen · 20 February 2024

Agent replied · 11 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Five star service and they weren’t even our agents

Robinsons were the agents for the house we purchased. They were excellent throughout our whole horrific process. From having to change solicitors midway to part of the chain going on holiday the week of completion Becky (Middlesbrough branch) kept us sane from start to finish. If we ever move again we will certainly use Robinsons as our agents.

Kelly · 6 October 2021

Agent replied · 11 June 2024

Hi KellyThank you so much for your review and 5 stars. It is much appreciated.Becky and all the team at Middlesbrough will be delighted with your positive comments.Regards.Simon Wright.Director.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robinsons's Google reviewsLeave Robinsons a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crook.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent