Every review we hold for the Crook office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe recently sold a property using…
We recently sold a property using Robinsons, Bishop Auckland after looking around at other potential estate agents. From start to finish the whole process was smooth, and made what can be a stressful process anything but. Our property sold within 4 weeks of being listed and the sale went through with total success shortly afterwards. We would definitely recommend them to anyone wishing to sell their property with ease.
Ashley · 27 February 2019
Agent replied · 11 June 2024
HI AshleyThis is a great review so thank you for taking time to post your comments.The team at Bishop will be delighted and i will pass on your good wishes to them. We do take pride in providing our customers with high quality service and i am pleased you found this to be the case at Bishop Auckland.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotMy sale was not straight forward but…
My sale was not straight forward but Joy was so understanding and helpful thank you
Karena · 26 February 2021
Agent replied · 11 June 2024
Hi Karena,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotService from Robinsons was first class
Service from Robinsons was first class! Louis the branch manager produced perfect images and virtual tour which certainly helped us get the most interest and best price. From the moment we met we knew we were in safe hands. He is backed up by a team that were so enthusiastic every time we called them, nothing was ever too much trouble. Highly recommend!!
John · 5 February 2021
Agent replied · 11 June 2024
Hi JohnGreat to hear that the service from Louis and his team at Darlington was first class. Thank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotAbsolutely love the team at the…
Absolutely love the team at the Sedgefield office! Nothing is EVER too much trouble for them. They go the extra mile and are always so helpful and friendly. Highly recommended estate agents. Recently bought a development property in Sedgefield and the process was so smooth and easy. They always keep in touch and they are lovely people. What a perfect team! Well done.
Ryan · 26 January 2021
Agent replied · 11 June 2024
Hi Ryan,Brilliant review!! Thank you so much.The Sedgefield team will be thrilled with your positive comments.I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotWould definitely recommend Robinson’s…
Would definitely recommend Robinson’s because the help from Elaine was excellent, really pleasant and kept us informed all the way through.
Mr · 27 September 2018
Agent replied · 11 June 2024
Hi Mr ApplebyThank you for your very positive comments regarding Elaine and the Middlesbrough office. It is much appreciated.CheersSimon Wright.Director.
★★★★★ 5/5
TrustpilotSuper
Super, Danny was great all the way through, and everyone in the team helped to make it an easy transaction.
Paul · 26 April 2019
Agent replied · 11 June 2024
Hi PaulThank you for your positive comments ref our Ingleby Barwick Office. Danny and the team there are getting some great reviews at the moment.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotFirst Class Agents
Robinsons marketed and sold my property in a very short space of time despite the buyer having problems with his mortgage company. They constantly chased things up to speed the sale along and kept me informed every step of the way. I was extremely grateful for the sound advice their knowledgable staff in the Durham office were able to offer me and wouldn’t hesitate to recommend them to anyone
Carol · 22 August 2018
Agent replied · 11 June 2024
Hi CarolGreat comments so a big thank you for posting your review and giving our Durham office 5 stars. It is very much appreciated and the Durham team will be thrilled.Thanks againSimon WrightDirector
★★★★★ 5/5
TrustpilotAnn Emily and Stacey at Durham office…
Ann Emily and Stacey at Durham office provided a 5* service from start to finish selling our property.Personal service means everything these days and we will recommend the team to friends and family.Thanks so much for all your efforts to all of the team at all levels.Regards Neil & Ian
Customer · 21 December 2022
Agent replied · 11 June 2024
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotGood service from the Crook office
Good service from the Crook office, Angela was a star, very professional .
Neale · 18 June 2021
Agent replied · 11 June 2024
Hi Neale,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotIf I could give them more than 5* I…
If I could give them more than 5* I would, Sam & Sharon at the Sedgefield office went above and beyond their duties during the sale and purchase of our home. On the days I was stressed with the solicitors etc. they took the problem out of my hands and sorted it. I would definitely recommend this company and use them again.Thank you so much Mr & Mrs ClaytonFishburn
Colleen · 3 August 2018
Agent replied · 12 June 2024
Hi Mr and Mrs Clayton.Thank you so much for the lovely words you have written ref Sam ,Sharon and the Sedgefield team. It is very much appreciated and i will pass your good wishes onto them.Hope you are happy in your new home.RegardsSimon
★★★★★ 5/5
TrustpilotAngela made a great job of handling a…
Angela made a great job of handling a very uncompromising and difficult seller
John · 14 June 2021
Agent replied · 11 June 2024
Hi John,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotJoy was extremely helpful with progress…
Joy was extremely helpful with progress chasing as communication was challenging from the solicitors.
The · 25 March 2021
Agent replied · 11 June 2024
Hi The ClaysThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
★★★★★ 5/5
TrustpilotStaff really helpful and knowledgeable…
Chester-le-Street branch.Staff really helpful and knowledgeable .They managed to get us a lot of viewings and kept us updated at every stage of the sale. Particular mention to Michelle, Chelsea, Karen & Michael. Thank you.
Trevor · 29 January 2024
Agent replied · 11 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
TrustpilotVery professional estate agents
Very professional estate agents, they know their job and do it exceptionally well. Really fabulous service and great staff. Would highly recommend. Was a pleasure from start to finish. Well done guys
Sharon · 28 March 2024
Agent replied · 11 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
TrustpilotBuying and letting
Ryan, Jade and Sharon in the Sedgefield Branch have been just what you need - efficient, prompt, polite and friendly, helpful, fair, open, good at communicating, proposing ways forward without pressure... It has been a pleasant and straightforward experience (bearing out previous experiences with Sam and others in this branch) and I'd definitely get in touch with them in future.
Cranberry · 12 July 2021
Agent replied · 11 June 2024
Hi CranberryThank you so much for your review and 5 stars ref our Sedgefield office. Ryan and his team will be "over the moon" with your positive comments.Thanks again for posting your review.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotFantastic Estate Agency
I cannot fault the Sedgefield branch of Robinsons at all. Ryan, Jade and Sharon couldn’t do enough for us regarding our recent move. They are utterly professional but friendly and approachable at the same time. Nothing was too much trouble and all queries/enquiries were dealt with swiftly and efficiently. I wouldn’t hesitate to recommend them to anyone looking to move/buy/rent/sell.
Lindsay · 8 July 2021
Agent replied · 11 June 2024
Hi Lindsay.Thank you so much for your review and 5 stars. All the team at Sedgefield will be delighted with your positive comments. I shall thank them all on your behalf.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotSedgefield's finest!!
First class service from Jade, Sharon and Ryan at the Sedgefield Office. Throughout the extended process (due to a late aborted sale) we found the team not only extremely profession but very personable and they always did what they said they would. A rare commodity in this day and age!! We could not recommend them highly enough.
Mr · 7 January 2022
Agent replied · 11 June 2024
Thank you for your 5 star review, it is very much appreciated. Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotJoy was brilliant to work with
Joy was brilliant to work with. Really happy to be moved! House is amazing
Phillip · 25 January 2021
Agent replied · 11 June 2024
Hi PhillipThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotGreat service
Claire is always so professional and always answers emails immediately, keeping is up to date with everything.
Mrs · 13 March 2020
Agent replied · 11 June 2024
Hi Mrs Taylor,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotMe and my wife have just moved up to…
Me and my wife have just moved up to Crook from Scarborough and Angelaplus the other lady who,s name i did not get where fantastic and helped us through a normally hectic time with kindness and great understanding of alwaysa stressful time for all house movers.Nothing was too much for them both to help us with if we had enquiries of any sort.
News · 21 October 2020
Agent replied · 11 June 2024
Hi news now ukThank you for your positive review ref our Crook Office. The whole team at Crook will be delighted with your comments.I will personally thank them all on your behalf.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotCan highly recommend
Very impressed right from the start, from the house been valued. The staff know their job. Keeping you up to date with every aspect of the house viewings, feedback. No chasing them for updates etc. very polite, friendly staff.The lady that takes over when the house is sold is excellent, again very informative and knows her job, no hassle what so ever.
Miss · 4 January 2021
Agent replied · 11 June 2024
Hi Miss Atkinson.Great review!!Thank you so much for your positive commetns ref our Darlington Office. All the staff will be delighted with your review.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent service from Durham branch
Excellent service from Keith and the great team at Robinsons of Durham. Any queries from the buyers were addressed professionally and promptly and nothing was too much trouble.We highly recommend Robinsons of Durham.
Geoffrey.potts · 24 February 2024
Agent replied · 11 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
TrustpilotChester le street
Chester le street - excellent service kept the client fully informed from the start of the process to completion a very smooth transaction. Would not hesitate to use them again. Thank you .
Helen · 20 February 2024
Agent replied · 11 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
TrustpilotFive star service and they weren’t even our agents
Robinsons were the agents for the house we purchased. They were excellent throughout our whole horrific process. From having to change solicitors midway to part of the chain going on holiday the week of completion Becky (Middlesbrough branch) kept us sane from start to finish. If we ever move again we will certainly use Robinsons as our agents.
Kelly · 6 October 2021
Agent replied · 11 June 2024
Hi KellyThank you so much for your review and 5 stars. It is much appreciated.Becky and all the team at Middlesbrough will be delighted with your positive comments.Regards.Simon Wright.Director.
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