1/5
GoogleThese are the worst agency I have ever dealt with. Rude, dismissive, disorganised and extreamly unhelpful to the point of actually stopping my progress in house hunting. AVOID!
Trusted Agent profile · Cromer
Verified
Henleys Residential Sales & Lettings Cromer reviews
★★★★★
233 reviews across 2 platforms
15 West Street, Cromer, NR27 9HZ
Henleys Residential Sales & Lettings's office in Cromer, at 15 West Street, is rated 4.6 out of 5 across 233 reviews on two platforms, including 217 Google reviews rated 4.6.
About Henleys Residential Sales & Lettings Cromer
Welcome to Henleys estate & letting agents your local property experts based in Cromer. We cover the whole of North Norfolk and we pride ourselves on giving a service to buyers, sellers, landlords and tenants which is second to none. Located on West Street in Cromer, the team is led by the owners Ryan Ratcliffe and Jeff Cox, both of whom were born and have lived in the area all their lives. Ryan and Jeff work in the office every day ensuring continuity and high levels of expertise and service. Between them they have almost 20 years estate agency experience in the local area. There’s hardly an inch of the local area they do not know! Henleys are available 7 days a week including evenings to ensure that we are here for our customers, but more importantly so that we don't miss any opportunities for our clients. We hope you find our website both informative and helpful but should you have any questions or queries then please feel free to get in touch with the team.
Reviews
Every review we hold for the Cromer office, from every platform, shown as written. First names only.
Google1/5
GoogleThese are the worst agency I have ever dealt with. Rude, dismissive, disorganised and extreamly unhelpful to the point of actually stopping my progress in house hunting. AVOID!
4/5
GoogleThey helped me rent then sell my now deceased father's bungalow. Over five years or so they were helpful, supportive and friendly. Love 'em.
1/5
GoogleThese are the worst agency I have ever dealt with. Rude, dismissive, disorganised and extreamly unhelpful to the point of actually stopping my progress in house hunting. AVOID!
5/5
GoogleHenleys have made our move stress free, the staff are friendly and helpful, Tom especially. Thank you again..
5/5
GoogleThanks for all your hard work and professionalism whilst selling our house. Mr T
5/5
Googlei would highly recommend Henleys they helped us to rent relocating into area tom was amazing
5/5
GoogleExcellent service, completed in 2 months........a pleasure to deal with Jeff and Eleanor, highly recommend them.
1/5
FacebookPity they don’t hold the vendors in the same esteem as they seem to hod the buyers. Never again.
5/5
GoogleFast and cheaper than any big name agents. I just completed the sale with them and can recommend
5/5
GoogleHenleys have been great from start to finish, thank you!
5/5
GoogleGreat Estate agent - staff always very helpful. Let my property within 2 days of been advertised!!! Would highly recommend.
5/5
GoogleVery professional with attention to detail. Communication throughout was five star. I would highly recommend.
1/5
GoogleUseless for rentals, you never get your rent and they'll let your property out to almost anyone AVOID.
5/5
GoogleThanks for all of your help in finding me a home.
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
5 stars - thanks so much.
5/5
GoogleReally friendly team, always very helpful and professional.
5/5
FacebookWahoo! You are on your way.Good luck with your new adventure!Love the L's
5/5
FacebookExcellent service, nothing is too much trouble, so helpful.....highly recommended!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGood all round service, very friendly
4/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
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