Every review we hold for the Cromer office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePolite helpful and friendly service in both the Cromer branch and the maintenance office in the city. Nina is fantastic and deals with everything professionally, I would recommended Cromer Abbott’s and their maintenance team.
Billysrocket · 13 July 2019
Agent replied
Many thanks for the wonderful 5* review of your experience with our Abbotts branch. Thank you for the recommendation.
Kind regards, Lucy
★★★★★ 5/5
GoogleI am a private landlord, and was looking to re-let a property in Hot which was not straightforward, as whilst the location was very good - due to a lack of parking and the property being quite compact I felt it required intelligent marketing and a focus on attracting the right sort of tenant. Nina Chambers at the Cromer branch was excellent from start to finish, marketing the property without delay, and securing a new tenant to move in just a few days after the old tenant had moved out. Great Work!
Adam · 11 October 2019
Agent replied
Thank you for the fantastic 5* review and it is great to read that you have a fantastic experience with our Abbotts team. I would like to wish you the very best for the future.
Kind regards, Lucy.
★★★★★ 5/5
GoogleHaving dealt with numerous mediocre agents over the years and having gone through a wide array of frustrating problems had made me prejudiced towards the industry as a whole.
However, then having the pleasure of dealing with Nina from the Cromer branch I can safely put to bed any prejudices I may have had as she went absolutely above and beyond and made the whole process incredibly simple and smooth and was very attentive to any needs while dealing with the move.
Have recommended this branch to friends who are also in the renting market.
Andrew · 31 July 2019
Agent replied · 30 July 2023
Thank you Andrew for your glowing 5* review of our Abbotts Countrywide team. It is always great to read such positive reviews from our clients.
Best wishes, Lucy.
★★★★★ 5/5
GoogleHaving dealt with numerous mediocre agents over the years and having gone through a wide array of frustrating problems had made me prejudiced towards the industry as a whole.
However, then having the pleasure of dealing with Nina from the Cromer branch I can safely put to bed any prejudices I may have had as she went absolutely above and beyond and made the whole process incredibly simple and smooth and was very attentive to any needs while dealing with the move.
Have recommended this branch to friends who are also in the renting market.
A · 11 July 2019
Agent replied
Thank you Andrew for your glowing 5* review of our Abbotts Countrywide team. It is always great to read such positive reviews from our clients.
Best wishes, Lucy.
★★★★★ 5/5
GoogleRecently bought our home through Abbotts, the team are professional and friendly. Simon was great and kept us informed at every step. Highly recommended.PositiveResponsiveness, Professionalism
Caroline · 20 June 2021
Agent replied · 19 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GooglePunctual, knowledgeable and friendly. Really good team and Madeline was great (who showed us round). Got a property secured and would def use in the future.
David · 20 February 2021
Agent replied
Hi, thank you for the marvellous 5* review! Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThoroughly delighted with the service we have received from the Abbotts team at Cromer. Their proactivity in spotting an opportunity to show excellent purchasers our Dad's bungalow meant we found buyers even before the property was even advertised. The regular communication updates as the sale progressed were welcomed and I am also very grateful for the amount of times they visited the property at the purchasers request as we live 3 hours away. Everyone we dealt with was polite, professional, proactive and highly competent. Thank you.
Hazel · 10 December 2018
Agent replied
It is brilliant to read Hazel that you found your whole experience and service provided by out Abbotts team in Cromer delightful and proactive. We understand that communication is key, especially when their is distance involved for our sellers and it is great to read that you received updates regularly. Thank you for your 5* review and your wonderful review, Scott.
★★★★★ 5/5
GoogleWe were looking for a quick and easy move. Nina made this possible as she did everything we needed her to and more. Very professional
Olivia · 17 February 2021
Agent replied
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleTold them about the mould in our flat for 4 years and were told to just open the windows (which we do), we've had damp in the bathroom after the bath upstairs leaked and the ceiling was supposed to be replaced 3 years ago. a loose tile caused massive damp in the kitchen and has made the Victorian brickwork dangerously soft and crumbly. 3 days ago we had more water coming through the bathroom ceiling, they were informed it needed sorting asap. The problem has been sorted and last night part of the ceiling fell into the bath. They clearly cant be arsed with the job and just want to be paid.
TBBS · 10 December 2017
Agent replied
Thank you for taking your time to leave us your rating. If you would like to discuss any issues you have encountered in further detail, please contact review@countrywide.co.uk. Many Thanks. Scott
★★★★★ 5/5
GoogleVery professional, Nina was very helpful and efficient, kept me informed all the way through the renting process. Also Very friendly, highly recommended..
Rick · 17 March 2021
Agent replied
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNina was very helpful and professional, she found us the perfect tenant for our flat within a week .. Thank you.PositiveProfessionalism
Abdul · 20 June 2021
Agent replied · 19 June 2024
Thank you for the great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDear Hannah Begley,
Thank you and the rest of the staff for all your help.
As of yet l have not found a place that would suit me,
not for you all trying to help me.
Thank you for sending me the number of your other office,
l thought that all Abbotts in the area had all properties, NO.
Thank you again Hannah, keep that lovely smile you will go far.
Yours Sincerely
Lucy Hancock
LUCYANNE · 13 July 2019
Agent replied
Thank you for taking the time to leave this lovely 5* review, I will of course ensure your kind comments are passed on to all involved.
★★★★★ 5/5
GoogleGood communication goes a long way. Manager Nina was excellent, talked me through everything, no worries at all moving into new place. Would wholeheartedly recommend.
Jordan · 31 July 2019
Agent replied · 30 July 2023
Thank you Jordan for the amazing recommendation and 5* review of your experience with our Abbotts Countrywide team.
Kind regards, Lucy
★★★★★ 5/5
GoogleGood communication goes a long way. Manager Nina was excellent, talked me through everything, no worries at all moving into new place. Would wholeheartedly recommend.
A · 11 July 2019
Agent replied
Thank you Jordan for the amazing recommendation and 5* review of your experience with our Abbotts Countrywide team.
Kind regards, Lucy
★★★★★ 5/5
GoogleI received great service from the Lettings team in Cromer. I would highly recommend Abbott’s to anyone looking to rent their property!
Ria · 13 February 2019
Agent replied
Thank you Ria for letting us know about the great service you received from our dedicated team.
Best wishes
Emma
★★★★★ 2/5
GoogleWe’ve taken a little while to settle into our new home before making this review, As we wanted to make a true and honest review of our experience and how we felt. …
Stacie · 13 April 2024
Agent replied · 25 March 2024
Thank you for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould highly recommend Abbott’s lettings, Hannah and Nina were extremely helpful and were always available to answer any questions. Great experience.
Jake · 13 July 2019
Agent replied
Many thanks for the recommendation and 5* review Jake.
Best wishes, Lucy
★★★★★ 5/5
GoogleI can't speak highly enough about this letting team at Abbotts & Countryside Cromer.
Very intelligent & supportive approach through out the whole application process.
Fine team interaction between Nina & Chris
kept everything simple clear & correct.
Wonderful & pleasant letting buisness to work with.
professonal management.
Paul · 30 July 2020
★★★★★ 5/5
GoogleHad a great experience with buying a property. Hilarie was so helpful with any questions we had.
Ann-Marie · 25 March 2020
Agent replied
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleMy sister-in-law recommended Abbotts Countrywide, and I too have received excellent service from the Cromer team - both in purchasing an investment property and finding suitable tenants. They have sound knowledge of the property market and all communications are conducted in a professional yet friendly manner. I have no hesitation in recommending this agency.
Christine · 31 March 2022
Agent replied
Thanks Christine for the wonderful 5* review and recommendation! It's great to see that our Abbotts team once again provided a professional, knowledgeable and friendly service, I will of course pass your kind words on to the team.
Best wishes, Lucy
★★★★★ 5/5
GoogleFantastic service, Nina is outstanding and dealt with everything professionally, I would highly recommended Abbott’s to anyone.
Anita · 31 July 2019
Agent replied · 30 July 2023
Many thanks Anita for the fantastic 5* review and recommendation.
Best wishes, Lucy
★★★★★ 5/5
GoogleFantastic service, Nina is outstanding and dealt with everything professionally, I would highly recommended Abbott’s to anyone.
A · 11 July 2019
Agent replied
Many thanks Anita for the fantastic 5* review and recommendation.
Best wishes, Lucy
★★★★★ 5/5
GoogleI cannot recommend the team at Abbotts highly enough. When my mother passed away, they got an excellent offer on her house, but the sale fell through due to a 38 week delay with probate. Despite this disappointment they stuck with the …
Robert · 13 April 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and recommendation. I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleDishonest,incompetent bullies. Totally without morals. Compensation has been offered but refused, we will keep fighting instead.
Albert · 10 December 2017
Agent replied
I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.