Trusted Agent profile · Crewe · Cheshire

Butters John Bee Crewe reviews

4.7Platinum winner · 2026View award details

★★★★★ Excellent

1,883 reviews across 1 platform

181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF

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Butters John Bee's office in Crewe, Cheshire, at 181-183 Nantwich Rd, is rated 4.7 out of 5 across 1,883 reviews on 1 platform, including 1,883 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.

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4.7 / 5

1,883

Reviews on Google

This office

Reviews

Every review we hold for the Crewe office, from every platform, shown as written. First names only.

1/5

Google

An extremely poor customer service. The way we have been dealt with on vacating our property was absolutely appalling. It was almost impossible to get hold of anyone on the phone or through email to deal with our enquiry when chasing to get our deposit back. Benjamin Parry in particular was extremely rude and unprofessional (when eventually managed to speak to him on the phone weeks later) and brought up very petty issues of the state of the property that he threatened to report back to the landlady to knock money off our deposit. Overall my partner and I are extremely dissatisfied with Butters John Bee estate agent as a whole. Property management team were shockingly bad at responding too.

Creative · 29 November 2023

5/5

Google

We are very pleased with the cooperation with Butters John Bee, especially with Marcin a young man with a professional approach. Always helpful, always smiling and the quality of Marcin’s work is at the highest level! Thank you so much. Best regards to all the team at Butters John Bee.

Liv · 7 October 2023

Agent replied · 28 October 2023

Thank you for your kind words about Marcin in Lettings Team

5/5

Google

We very much appreciated the help and support given by Michael and Corrie in the Crewe office. They enabled us to restore our house to a rent-able condition, after finally getting it back after a year with no rent paid. They are now providing an ongoing, hands on fully managed service Thank you for restoring our faith in letting agencies by providing a responsive professional service.

Michael · 25 March 2022

Agent replied

Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Kris was super, answered all the questions asked, a pleasure to deal with.

Chris · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review. We are glad we were of assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Sales Team

5/5

Google

Corrie was great and helped us withour New property thank you for everything

Olivian · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Corrie . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Kris Edmondson is extremely professional and knowledgeable and would highly recommend her services.

Stacey · 28 October 2022

Agent replied · 28 October 2023

Thank you so much for your review

5/5

Google

Made enquiries about a contract issue, and Ben was extremely helpful. Definitely recommend

Paul · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Michael has been very helpful and very quick with arraging a house view.

Milena · 28 October 2022

Agent replied · 28 October 2023

Thank you for giving Michael this fantastic 5 star review, we are so pleased you were happy with the service he provided. Please do not hesitate to contact us if we can be of further assistance. Kind Regards Butters John Bee Crewe - Lettings

5/5

Google

Corrie was exceptionally helpful and polite. Very patient and understanding with our needs

Charlotte · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Corrie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

BJB have been really good, and Natalie was really helpful and polite. :)

Avalon · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Natalie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Roksana has been brilliant during the whole process of purchasing our next home.

Lucy · 28 October 2022

Agent replied · 28 October 2023

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Sales Team

5/5

Google

Natalie was extremely friendly and kind when we spoke. Can’t credit her enough!

Eleanor · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Natalie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Property Management Team

5/5

Google

Kristianne was very helpful and knowledgeable. Will definitely use BJB when we sell

Nick · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Kristianne. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Kris was friendly and professional, offering excellent advice and a proficient service

Roy · 2 December 2022

Agent replied · 28 October 2023

Thank you Roy for your kind review. Please don't hesitate to contact us if you need any further assistance. Regards BJB Crewe

5/5

Google

Corrie went out of her way to help, she was always very professional and easy to talk to! She went above and beyond expectations! Thank you Corrie!

Lauren · 5 April 2020

Agent replied

Thank you so much for your great 5 star review, please do not hesitate to contact us if we can be of any further assistance. Kind Regards Butters John Bee Crewe, Lettings

3/5

Google

We’ve contacted this company 3 times requesting information about a new build property in Chester. Each time we were passed around a couple of people and we were promised a call back. Sadly, they never call back, a bit disappointing. Nobody appears to know who is handling the Chester properties.

Sue · 30 September 2023

Agent replied · 25 August 2024

Dear Sue Vaughan-Lightfoot, thank you for bringing this to our attention. We apologize for the lack of communication and the inconvenience you experienced. We will address this internally to ensure better coordination and responsiveness in the future. Your feedback is valuable to us in improving our services.

5/5

Google

I’ve had massive help from Paige at the Crewe Branch. She has been very polite and very professional! I would highly recommend Butters John Bee and Paige! Thank you again for all your help!

Shannon · 21 August 2024

Agent replied · 25 August 2024

Thank you for your very kind words about Paige, We are so glad you are happy with our service Kind Regards, BJB

5/5

Google

Jessica was very professional and helpful while valuing my mother's home

Marisa · 1 January 2023

Agent replied · 28 October 2023

Thank you so much for your kind words - I really appreciate it! If you need anything let me know! Jessie @ BJB

5/5

Google

Great support in selling my house, with clear guidance and communication received from Amit. I was updated with progress at each step and there was clear information given on the current situation and the expected next steps.

Mark · 26 June 2024

Agent replied · 28 October 2023

Thank you for your Kind words Mark, Well done Amit - BJB Crewe

5/5

Google

5* Ben is a pleasure to deal with and he manages my property portfolio with prompt and fair service. thankyou.

Ollie · 28 October 2021

Agent replied · 28 October 2023

Thank you for your great review, please do not hesitate to contact us if we can be of further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Charles Oakes at Butters John Bee has given me a valuation, and great advice for moving forward with my next purchase. Very pleased with the service and will use again!

Jake · 19 October 2024

Agent replied · 24 October 2024

Thank you for your kind words about Charles

5/5

Google

Spoke to Ben and we very polite and helpful would definitely recommend

Casey-jo · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Ryan is always helpful and supportive on lots of viewings with me

Bilyana · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ryan. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Michael was very helpful and provided me with lots of great advice

K · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Michael. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings Team

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Awards

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Yes. Butters John Bee won Platinum in The Trusted Agent 2026 awards.

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