Every review we hold for the Crewe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWould highly recommend the sales team very helpful and professional. Destiny in particular was very patient and informative with any queries that I had.
The team in general go above and beyond and I would advise others to consider Bridgfords Crewe for their future purchase/sale.
Cal · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We pride ourselves on providing unparalleled customer service and we are thrilled to hear that Destiny and our entire team went above and beyond for you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI was shown a property by Jessica Healey absolutely amazing answered all the questions I had and was really lovely I was unable to apply for the property due to personal reasons but was told to get in contact in the future overall amazing
Riley · 26 March 2026
Agent replied · 16 April 2026
Thank you for the kind words! We're glad to hear that Jessica provided a wonderful experience for you. We hope that we can help you find the perfect property in the future. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleThe worst agency I have ever seen I had the deposit £875 and they didn’t return it back be carefull people is the worst agency
Vanessa · 11 August 2026
Agent replied · 11 October 2026
We understand that you are disappointed not to have received your security deposit back. However, at the end of the tenancy there were rental arrears totalling £750, in addition to costs incurred for the removal of furniture that was left at the property.
As previously explained, the expectations and obligations regarding the condition in which the property should be left at the end of the tenancy were clearly communicated.
The deductions made from the deposit were therefore applied in accordance with the outstanding rent arrears and the costs associated with removing the items left behind.
We appreciate that this may be frustrating, but the charges were necessary to cover the losses and expenses incurred. If you would like to discuss the matter further, please do not hesitate to contact us.
★★★★★ 5/5
GoogleAll the stall are very professional and extremely helpful making the whole process from start to a very painless experience
Peter · 11 August 2026
Agent replied · 11 October 2026
Thank you for your excellent 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat service from Tracy, Jade and Hannah. Having listed with an alternate agent and getting zero viewings for months, we dual marketed with bridgfords who sold our house within a week for the realistic price we wanted. Was kept informed, they chased the other side where needed and provided an all round fantastic service. Thank you so much!
Laura · 30 August 2023
Agent replied · 29 August 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe staff at Bridgefords at Crewe were more then help if we needed anything they got it sorted they were amazing for us and there solicitors where brilliant they were so good we completed the sale and buying in 9.5 wks in 2021 which was very quick in the current market at the time.in the unlikely event that we move again I would defently sell my house with them.
Woodster · 30 August 2022
Agent replied · 29 August 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleGood morning. I would like to thank Harriet from lettings agents department for her dedication to assist me to view some few properties. She gave me some few options. Very transparent and friendly. Would recommend Bridgfords to any one who will be looking for a property to rent.
Sisa · 1 April 2024
Agent replied · 29 August 2024
Many thanks Sisa Ncube for the great review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFab estate agents, dealt with our purchase brilliantly. Would highly recommend.
Shelley · 20 September 2026
Agent replied · 11 October 2026
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our team at Fab Estate Agents did a fantastic job in helping you with your purchase. Thank you for the recommendation, it means a lot to us! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google5 star experience from Bridgfords in Crewe. I purchased my first investment property and was guided through a nervous but exciting time by the whole team, whilst I appreciate they do this all day, every day - they explained things so well throughout the process to ensure I was kept fully updated. I used their mortgage broker who got me a fantastic deal and once the purchase completed, their lettings team had an abundance of prospective tenants who wanted to rent it immediately.
Super team and I can’t wait to find my next investment property and utilise their expertise again!
Lewis · 20 November 2024
Agent replied · 9 November 2024
Hello Lewis, thank you so much for your wonderful 5-star review! We're thrilled to hear that our team could guide you through your first investment property purchase and that our mortgage broker and lettings team exceeded your expectations. We look forward to assisting you with your next investment! Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThis was my first time renting and wasn't sure what to expect. However I was surprised at how well the team worked together, from initial viewing through to accounts, contracts, maintenance and checkout. Staff at the branch in Crewe were always happy to help and the back office team gave good support. There's a helpful online system for reporting faults and they did follow up until I was happy. All in all, it was easy to work with them. Inevitably there is formality with paperwork, contracts and process but it was about as straightforward as it could be. I'd be happy to use them again.
Mark · 31 August 2019
Agent replied · 29 August 2024
Thanks Mark for your feedback and kind comments that the service you received. Best wishes, Mark B
★★★★★ 5/5
GoogleThe experience we had with Bridgfords was highly positive from the begining to the end of our contact with them.The staff were all cordial,respecftul and ready to engage whenever we call on them.It's been a pleasure working and walking with them.
Olufemi · 16 January 2026
Agent replied · 16 April 2026
Thank you for your wonderful review! We are delighted to hear that our team at Bridgfords provided an exceptional experience from start to finish. Our goal is to always provide top-notch customer service, and we are happy to have achieved that with you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would just like to say a big thank you to the Bridgefords team in Crewe. They sold my house before it even went on Rightmove! Kay Stoneley was Brilliant at pricing the property as I got more than I expected, Ambier kept me up to date with everything I needed to do and was very welcoming and Gillian oversaw the whole process and delivered as she promised.
I would not sell a property with any other agent.
Many thanks
Kev, from Crewe
Kevin · 31 August 2018
Agent replied · 29 August 2024
Good Morning Kevin,
It is fantastic to read that your house sold before it was advertised on Rightmove through the Bridgfords team in Crewe. A worthy 5* review from your experience and I am so happy that you would not hesitate to recommend our branch. Many thanks, Maryjane.
★★★★★ 5/5
GoogleI recently looked into renting in and around the Crewe and Nantwich area, I've been past Bridgfords countless times so I thought it can't hurt to get some advice off one of the staff.
I was greeted upon entry with a nice smile. The lady that spoke to me, Jess, was very informative and knowledgable. She guided me through every step of the rental process. Including rental prices in different areas, landlords rights and responsibilities, tenants rights and responsibilities. She even filled me in on things I never even thought about such as different types of rental properties such as an individual flat/apartment and HMO's.
What I especially liked was I didn't feel pressured into choosing or making choice there and then. When Jess was explaining the rental agreements she didn't try to cover anything up to get a quick sale she was honest about everything and I appreciate that most of all.
I would recommend Bridgfords to anyone who is looking to rent.
Andy · 31 August 2018
Agent replied · 29 August 2024
Thank you for taking the time to leave this review.
It is essential that all of our customers that enter the Branch receive the highest level of service at all times and it is great to see that this was the case when you visited Bridgfords and spoke to Jess.
Many thanks again for leaving this kind feedback.
★★★★★ 5/5
GoogleThank you Matthew Portlock for such a quick and efficient rental after living abroad for many years it was a bit daunting. You have made it so easy and given so much help. Also thanks to Harriet and I hope your Boss and the Landlords know how you go the extra mile.
Adeje · 30 August 2023
Agent replied · 29 August 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJessica helped us with property , she was very helpful and professional
Ahmad · 11 August 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMade an enquiry about a property to let, spoke to Jess and she was lovely!
Gareth · 20 May 2025
Agent replied · 11 October 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur previous history of estate agents had not been good. Our first meeting with Tracey at Bridgefords was straightforward she knew exactly where to go and looked after us. The team supported us through the process and we would definitely use them again.
Angela · 1 February 2024
Agent replied · 29 August 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRyan visited today for appraisal and was really helpful
Sharon · 11 August 2026
Agent replied · 11 October 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWhen looking for our forever home we contacted Bridgfords and viewed many properties with Emily Buttle, she was very professional and well invested into her job. We were very impressed with her knowledge of the homes we viewed as it was very detailed and to the point with we were very grateful for. Always arriving early which helps when you have small children so we weren’t waiting around. Thanks to Emily and the team.
Itsjust · 31 August 2019
Agent replied · 29 August 2024
Thank you. I will ensure that Emily is aware of your kind comments. All the best, Mark
★★★★★ 5/5
GoogleTracey & Jade were very helpful with the sale of our house! They were extremely professional and supported our family thoroughly throughout the process. I would highly recommend this estate agent to anyone looking to buy & sell, they made it a wonderful experience. Many thanks, Svitlana Binns.
Svitlana · 30 August 2023
Agent replied · 29 August 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolute amazing service, love Ollie mikey Hannah Lewis ans Adam
Lewis · 11 July 2026
Agent replied · 11 October 2026
We're thrilled to hear you had an amazing experience with our team! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleInformation before during and after the sales process was as expected as was their knowledge of the local market conditions.
During the conveyancing they also chased the buyer's and seller's solicitors which was useful due to overseas seller.
Property was sold at the expected price.
Hitesh · 30 August 2023
Agent replied · 29 August 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent Service from Ryan and the team when purchasing a property.
Philip · 7 April 2025
Agent replied · 26 April 2025
Thank you so much for your kind words! We take pride in providing excellent service, and we're glad to hear that Ryan and the team met your expectations during your property purchase. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent experience with Ellie Dodd keeping me up to date with all the details. Very satisfied with her contact with me.
Charlie · 19 March 2026
Agent replied · 16 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.