Every review we hold for the Crawley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust wanted to shout out for Kyran at Zoom in Crawley. He has spent an age with great patience in finally bring a sale to conclusion. He has spent a long time leasing with solicitors, buyers and me - the seller - and it has been a long uphill struggle. And it's not as if the flat is expensive but I feel he has done the most anyone could expect of him and more. I would certainly recommend him to anyone and thank him sincerely for all his patience and good humour. He's a great advert for the business.
Bridget · 22 June 2022
★★★★★ 4/5
GoogleStuart and Kyran were great at keeping us to date through a difficult house purchase. No fault of ours or theirs but they were on top of the transaction at all times and provided great customer service.
Robert · 22 June 2021
★★★★★ 5/5
GoogleWould recommend to all, i have bought and sold my house through zoom995 also using there mortgage broker who i still use.
Kyran, Eden and Holly were helpfull all through the sale and with viewings.PositiveProfessionalism, Value
Phil · 22 June 2021
★★★★★ 5/5
GoogleIt was a pleasant joy to deal with Josh. He is a friendly, responds promptly and communicates efficiently. He listens and makes you feel heard. He explains the process with clarity. He is a great face of Zoom Estate Agents.
Kigundu · 10 December 2024
★★★★★ 5/5
GoogleJosh helped me to rent a property last year, he was so helpful and welcoming and any small issues we have had were dealt with in a fast and professional way. This is the 3rd agent we have used in 8 years and it has been the easiest to use and rely on so far.
Simon · 23 March 2024
★★★★★ 5/5
GoogleZoom are an excellent estate agent, they do things in a modern way for the way houses are sold now (vast majority of people looking online and not via shop windows or brochures from local agents). Easy to understand service and have sold with Stuart twice now and both times were simple and straightforward, I'd have no hesitation in recommending Zoom and using them again.
Chris · 27 July 2023
★★★★★ 5/5
GoogleJosh has been really helpful throughout the journey of finding the house
Ayush · 24 November 2023
★★★★★ 5/5
GoogleI was desperate to find a 3 bedroom house as I had been let down 6 days before moving to my intended property. I contacted Zoom 995 who found me a property to view the very next morning which was ideal. Eden and his wonderful staff got all the paperwork done in record time and went "above and beyond" to ensure that my move went smoothly.
Many thanks to them for their professional and caring attitude.
Would certainly recommend them .
Zena Kiero-watsonPositiveResponsiveness, Quality, Professionalism, Value
Zena · 25 August 2021
★★★★★ 5/5
GoogleHave used Zoom to rent a property, seamless process from start to finish, top communication and everyone we have had dealings with have been friendly and helpful. Thank you for making our experience enjoyable!
Lauren · 8 January 2025
★★★★★ 5/5
GoogleThankyou to Josh for all your help and support making it simple and easy and very quick moving into our rented property :) Kane & Jess
Jess · 16 April 2025
★★★★★ 5/5
GoogleKyran has been the most proactive agent in the whole of our chain and he wasn't even our agent. We would highly recommend Kyran and Zoom995.
Thank you KyranPositiveResponsiveness, Quality, Professionalism
Deborah · 22 June 2021
★★★★★ 5/5
GoogleVery professional and personal service. Quick response to enquiries. Thank you Josh
Deborah · 22 June 2023
★★★★★ 5/5
YellGreat service
We used zoom with a few reservations, thinking, online would be difficult, But from the very start STUART made things very easy, Nice and easy going but with a professional manner, KYRAN who is also on the team, answering a lot of our questions in a polite and professional manner putting us at ease all the way through the process, we couldn’t fault their service at all all, don’t know why people use the high street estate agents!! Would recommend and have recommended them. Mr&Mrs Blackman
MrmrsB-9 · 1 July 2020
★★★★★ 1/5
GoogleAvoid like the plague. Let us a property that could have easily been condemned for nearly £1,500 a month. Very quick to chase £10 payments from tenants but take over two weeks to sort out serious plumbing issues. Possibly the worst agency I've ever had the misfortune of dealing with. Left me spending hundreds of pounds getting rid of the infestation due to the poor state the property was left in and are now chasing for two days council tax payment...for the two days that we agreed to leave early to help them. Please do not take a flyer on them like I did, you may end up becoming seriously ill.
Shaun · 22 June 2020
★★★★★ 5/5
GoogleI think Zoom 995 are brilliant. I was unsure about the amount or type of service that would be provided due to the very reasonable pricing and I must say I have been most impressed. I have found them just as if not more efficient as any other agency. Kyran who I had most of my dealings with has been the only thing consistent throughout this whole moving process and has kept me updated and reassured where necessary and kept the chain moving, I can't fault him or the company at all. I would highly recommend them.
Lizzie · 22 June 2020
★★★★★ 5/5
Googlei dealed with Zoom estate agents company to let a property is very good customer service special Mr. Josh he is very good and very kind person help me everything very quick responding .thank you
Dilshan · 26 October 2024
★★★★★ 5/5
GoogleThe agency and staff were amazing and found me and my partner a wonderful place. Eden was amazing and so lovely helping out when I needed her.
Billie · 22 June 2021
★★★★★ 5/5
GoogleVery pleased with this company. Stuart took care of us from start to finish when selling our parents house. Very professional but also easy to deal with and kept us fully informed throughout the process. Would highly recommend .
Sue · 25 July 2024
★★★★★ 5/5
GoogleWhat a good experience I've had with Zoom, specifically Stuart, I can't fault the service that I have had, always responded and helped me through the whole process, never had such a good service from any estate agents before, would highly recommend 👍 Thank you …
Kate · 22 February 2024
★★★★★ 5/5
GoogleFirst time I have used zoom but will not be the last great staff friendly helpful and always kept in the loop with progress especially kyran who was always keeping me updated well done
Jenny · 22 June 2022
Agent replied · 21 June 2024
We are glad to hear you will use us again. Thank you for the review.
★★★★★ 5/5
GoogleZoom995 have been fantastic from start to finish in my experiences with them not as a client (seller) but as a buyer.
Kyran at Zoom995 provided an excellent level of service, communicated brilliantly and drove proceedings with all involved stakeholders.
My expectations of what Zoom995 would deliver was greatly surpassed, so much so I wholly intend to use them in the future when selling. I really like their model and think there is huge scope to develop this to overcome many of the headaches and heartaches with buying and selling a home.
Would not hesitate in recommending them to any family and friends!
Tom · 23 June 2018
★★★★★ 5/5
GoogleExcellent from start to finish. Kyran was very helpful and responded to calls and emails as swiftly as possible. Thank you Zoom995
Simon · 22 June 2021
★★★★★ 5/5
GoogleWe have the pleasure of working with Josh Sherlock, an amazing professional, Zoom are lucky to have such an agent. Thanks for everything.
Daniela · 3 January 2025
★★★★★ 5/5
GoogleVery professional, yet friendly service. Stuart handled our recent sale and made sure everything ran smoothly. Would definitely use Zoom again and wouldn’t hesitate to recommend them.
Sue · 2 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.