Every review we hold for the Crawley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been working with Cheryl, she is professional, friendly and has gone out of her way to help us. Our house received an offer in under a month of being on the market.
Would definitely recommend Taylor Robinson.
Sarah · 7 June 2021
Agent replied · 7 June 2023
Many thanks for your recommendation and I am delighted that we found you a buyer. rest assured, our efforts will continue until we get you moved!
★★★★★ 5/5
GoogleIt's nice in this day and age to have an estate agents who are local, friendly and have been established a long time. I recently had them out to value my property & found Mr Taylor to be friendly and extremely knowledgeable of the current property trends, he ran through the whole marketing process from start to finish and outlined the new fee which sounds like ill be able to afford my dŕeam home. Great staff & great company.
Karen · 8 June 2018
★★★★★ 2/5
GoogleSeemed very helpful at the start of a house purchase, but it all transpired as overpromise, and under-delivery. Pulled out of a house purchase after a lot waiting, consideration and loss of 1000s of £s for us. Potentially won’t viewing properties listed by them again.
Gowsi · 29 January 2024
★★★★★ 5/5
GoogleBen Cannon at Taylor Robinson is the only guy I'll use to rent out my incoming portfolio of West Sussex based properties.
I was concerned my first may take time to rent out, but Ben came over and within hours, he'd rented out the property for a year!
He has recently located a property for my son in addition.
An excellent and trustworthy agent
Lloyd · 7 June 2022
★★★★★ 5/5
GoogleThroughout the whole process, which was for at least 8 months the team at Crawley have been fab.
Richard · 2 September 2023
Agent replied · 2 October 2023
many thanks for your kind words. regards lawrence & the team
★★★★★ 5/5
GoogleTaylor Robinson is managing my property for over a year now. They are very reactive whenever there is an issue, and they are doing everything they can to help you, answering every question you have. I am really happy with their service so far and I am confident that my property is well managed with them, and that we will keep working together in the future.PositiveResponsiveness, Quality, Professionalism
Matthieu · 27 August 2021
★★★★★ 5/5
GoogleVery friendly, helpful and efficient with getting our next property to rent for myself and my family.
Hannah · 2 September 2023
Agent replied · 2 October 2023
Pleased to be of assistance and thank you for your great review.
★★★★★ 1/5
TrustpilotThieves and liars
Very friendly at the beginning, then once I needed something Ben brushes you off to clueless Claire. My tenant stole from my flat and left the furniture in tatters, TR wanted nothing to do with it. What happened to background checks?
Lemon · 17 January 2024
★★★★★ 5/5
GoogleWe were listed with two different agents but what set Taylor Robinson apart was that they were always available to explain things and stop our concerns. A great thing when you are going through a high stress time.
Adam · 7 June 2020
Agent replied · 7 June 2023
It was great to get you and your family moved. I hope you enjoy your now house and village that you have moved to, but Crawley will miss a good and involved local person. Many thanks again.
★★★★★ 5/5
TrustpilotGreat Estate Agent-
Great Estate Agent-
We let out a flat through Taylor Robinson and they are so professional and do things promptly. Ben and Clare are so helpful!
In addition to this when we were selling our residential property they were competitively priced and sold for us within 24 hours!
Laura · 20 July 2023
★★★★★ 5/5
GoogleVery informative through the buying process. We have also sold with Taylor Robinson. Would highly recommend.
Sharon · 30 June 2023
Agent replied · 24 October 2024
Look forward to helping you again! - Happy moves :)
★★★★★ 5/5
GoogleAt no time have I had any reason to find fault with Taylor Robinson, they are always responsive immediately, are extremely professional and I am absolutely positive that they have my best interests at heart and will do all they can to look after my properties and my tenants. I will be happy to recomment their services to anyone asking me.PositiveResponsiveness, Quality, Professionalism, Value
Dee · 27 August 2021
★★★★★ 5/5
GoogleAll staff is highly professional, helped me alot to buy me a house!
Fiza · 14 February 2025
★★★★★ 5/5
GoogleI had a wonderful experience and was pleasantly surprised with the level of fantastic service I received. They kept me informed throughout the process and handled all the needed requirement to get the process completed property out. This meant the whole process was stress free and professional. Very grateful to have had this relationship.
K& · 12 July 2022
★★★★★ 4/5
GoogleWe bought flat through agency. Selling process was long but that wasn't Taylor Robinson fault. They provided solicitor and mortgage advisor for reasonable price. Personally I preferred if they contact with me regularly how the process is going.
Linda · 29 October 2023
★★★★★ 5/5
GoogleBrilliant professional service from Taylor Robinson.Thourough knowledge of the area from Lawrence, completed the sale of our Mother's house in these difficult lockdown times.Thank you to all the team.PositiveProfessionalism
Gerry · 27 August 2020
Agent replied · 7 June 2023
You are welcome and it was a pleasure to help you and your sister get the sale through. At times, I know it seemed like forever with the lockdown, but a great result in the end. Thank you for using my company.
★★★★★ 5/5
GoogleBen and the whole team are so professional, polite, always happy to help with any queries at all. My whole experience with this Taylor Robinson has been excellent from start to finish. I would highly recommend to anyone and will definitely be using their services again in the future. A massive thank you!!!PositiveResponsiveness, Quality, Professionalism, Value
Sora · 27 August 2021
★★★★★ 5/5
GoogleTaylor Robinson act for us on their lettings and management side - we are private landlords who appreciate Lettings Manager Ben Cannon's straightforward and honest approach to problem solving. Very communicative and knowledgeable, we always feel we are in a safe pair of hands with Taylor Robinson - thoroughly recommended.
Anthony · 12 July 2022
★★★★★ 1/5
Trustpilotvery unprofessional
very unprofessional! they don't present the house but they open the door for you! I'm not talking about the leaking pipes, the falling roof. in addition, they speak very badly, arrogantly and never answer.
Angry · 13 November 2023
★★★★★ 5/5
GoogleGreat communication, replied very quickly to my queries and concerns. Were very helpful with the whole process.PositiveResponsiveness, Quality, Professionalism
Kevin · 27 August 2021
Agent replied · 7 June 2023
Thank you for your 5 stars - much appreciated.
★★★★★ 5/5
GoogleTaylor Robinson staff have on a daily basis kept me updated on the sourcing of suitable tenants for my properties over the years. They have also always provided an efficient service and advice on finding suitable contractors when required at the properties.
Alan · 10 October 2022
★★★★★ 5/5
GoogleExcellent agent to work with from a landlor point of view. They allways solve problems quickly and have both the landlors and tennants interest at heart. They are innovative in the tecnology side of things too allowing us to be able to manage our property from anywhere.PositiveResponsiveness, Quality, Professionalism, Value
Laura's · 27 August 2021
★★★★★ 5/5
GoogleHad a fantastic service as always. Been with them for many years.
Sarfraz · 7 June 2022
Agent replied · 7 June 2023
Thank you for your 5 star review. my lettings staff continually work hard to ensure levels of service continue. Thanks again.
★★★★★ 5/5
GoogleI approached several estate agents with regards to the investment flat I have. However, Ben came across very pleasant to deal with and immediately grew confidence in me. I have not regretted that decision as my experience so far has been excellent
Insaf · 12 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.