Trusted Agent profile Β· Crawley

King and Chasemore Lettings reviews in Crawley

β˜…β˜…β˜…β˜…β˜… Excellent

551 reviews across 2 platforms

45 High Street, Crawley, RH10 1BQ

Part of King & Chasemore, see every office.

King's office in Crawley, at 45 High Street, is rated 4.8 out of 5 across 551 reviews on two platforms, including 533 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards King won in 2026.

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4.9 / 5

533

Reviews on Google

This office

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18

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for King, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Crawley office, from every platform, shown as written. First names only.

1/5

Google

Horrific. No communication at all to the landlords/lady. Rude to clients. They rented a property to us that was mouldy.NegativeQuality, Professionalism, Value

Martin Β· 25 August 2021

Agent replied Β· 24 August 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Absolutely amazing so helpful and quick at replying, lovely people , found us our perfect home! X

Emma Β· 23 August 2024

5/5

Google

Thank you guys, specially Rebecca she's is always lovely and professional! πŸ‘ …

Leandro Β· 25 August 2022

Agent replied Β· 24 August 2024

Thank you for your excellent 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent customer service. Friendly, cheerful and go the extra mile. Made moving into our new home less stressful by providing exceptional support throughout the process. Thank you

Krissel Β· 26 August 2019

Agent replied Β· 24 August 2024

Thank you Krissel for recognising our hardworking King & Chasemore team with your 5* review! I will make sure your kind words are made known to our local team. Best wishes, Scott

5/5

Google

Nice People, very helpful and friendly. Good knowledge of stuffs. Communication 11/10.

Chris Β· 25 August 2022

Agent replied Β· 24 August 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very helpful, attentive and friendly staff. I dealt with a few different people throughout the process but the transition was always very very smooth. Wouldn't hesitate to recommend.

Joe Β· 26 August 2017

Agent replied Β· 24 August 2024

Good Morning. Thank you for your review. It is always great to see feedback like this as it confirms to us that we are delivering the amazing service we always aim to provide. Many thanks.

5/5

Google

Very efficient staff from the beginning Becky and cloe outstanding !

Ryan Β· 25 August 2022

Agent replied Β· 24 August 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Becky always responds quickly. She is always helpful and cheerful.

Lou Β· 25 August 2022

Agent replied Β· 24 August 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Has to be the best estate agents out there!

Demi Β· 25 August 2022

Agent replied Β· 24 August 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Brilliant company with friendly staff!!

RIXX Β· 25 August 2022

Agent replied Β· 24 August 2024

Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very nice team… very helpful

Jessica Β· 25 August 2022

Agent replied Β· 24 August 2024

Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service, very friendly team.

Romiro Β· 25 August 2022

Agent replied Β· 24 August 2024

Thankyou for your great 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Great customer service

L Β· 25 August 2022

Agent replied Β· 24 August 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Amazing staff, very helpful and knowledgeable

Thomas Β· 25 August 2021

Agent replied Β· 24 August 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Very flexible, and extremely helpful with my rent. Highly recommended agency.

Laszlo Β· 26 August 2019

Agent replied Β· 24 August 2024

Thank you for your 5* review and kind comments! Best wishes, Scott

5/5

Google

Nice and supporting

Sridhar Β· 4 October 2026

5/5

Google

Rating only, no written review.

Krishna Β· 4 October 2026

Agent replied Β· 11 October 2026

Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!

5/5

Google

Rating only, no written review.

Harrison Β· 4 October 2026

Agent replied Β· 11 October 2026

We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!

5/5

Google

Excellent service and would highly recommend.

Paul Β· 25 August 2020

Agent replied Β· 24 August 2024

Thanks for taking the time to leave this great 5* review and recommendation. Best wishes, Lucy

5/5

Google

Rating only, no written review.

Gemma Β· 11 September 2026

Agent replied Β· 11 October 2026

Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.

5/5

Google

Rating only, no written review.

John Β· 11 September 2026

Agent replied Β· 11 October 2026

Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.

5/5

Google

Rating only, no written review.

Arthur Β· 11 September 2026

Agent replied Β· 11 October 2026

We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.

5/5

Google

Rating only, no written review.

Danna Β· 11 September 2026

Agent replied Β· 11 October 2026

Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!

5/5

Google

Very good service, always happy to help.

Grieco Β· 26 August 2019

Agent replied Β· 24 August 2024

Thank you for your 5* review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about King and Chasemore Lettings

Has King and Chasemore Lettings won any awards?

Yes. King and Chasemore Lettings won Platinum in The Trusted Agent 2026 awards.

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