Trusted Agent profile · Crawley

King and Chasemore Lettings reviews in Crawley

★★★★★ Excellent

551 reviews across 2 platforms

45 High Street, Crawley, RH10 1BQ

Part of King & Chasemore, see every office.

King's office in Crawley, at 45 High Street, is rated 4.8 out of 5 across 551 reviews on two platforms, including 533 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards King won in 2026.

Google logo

4.9 / 5

533

Reviews on Google

This office

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. King and Chasemore Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crawley.

What do you need help with?

Awards

The Trusted Agent 2026 results for King, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Crawley office, from every platform, shown as written. First names only.

5/5

Google

Thanks to you guys for finding me such a beautiful place to call home

Prince · 11 May 2025

5/5

Google

Andy, Becky and Cloe have been absolutely amazing! Their professionalism, support and guidance has been above and beyond our expectations. I would highly recommend them! Thank you so much!

Kalpana · 25 August 2022

Agent replied · 24 August 2024

Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Great service, quick and professional communication… thanks!

Kiril · 26 April 2024

Agent replied · 24 August 2024

Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care

5/5

Google

Amazing customer service, couldn’t have been an easier move! Would definitely recommend to anyone wanting to move!

Caitlan · 25 August 2023

Agent replied · 24 August 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Amazing service received from both Becky and Andy, great agent to work with.

Rajesh · 28 November 2023

Agent replied · 24 August 2024

Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Wouldn’t have gone for it if it wasn’t for Becky. Very helpful and professional.

Ethan · 29 October 2023

Agent replied · 24 August 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Definitley recommend!

Danielle · 25 June 2024

Agent replied · 24 August 2024

Thank you for your brilliant 5* review and thank you for your recommendation Danielle. Best wishes, Lucy, Customer Relations.

5/5

Google

Becky & Andy are amazing they’ve made this process so relaxing!!! 5 stars and more!! X

Charlotte · 25 August 2023

Agent replied · 24 August 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I have used KIng and Chasemore (Countrywide) to let my flat for many years and have been delighted by the first class, efficient, helpful & friendly service. I can thoroughly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Cliff · 25 August 2021

Agent replied · 24 August 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Andy and the K&C team were so helpful with all the preparations for move. Easy and Efficient. Will recommend to anyone looking for an easy going move.

Sandra · 25 August 2022

Agent replied · 24 August 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Very helpful, friendly yet professional people. Overall, enjoying my experience with them so far :)

Ehab · 25 August 2023

Agent replied · 24 August 2024

Thank you for taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.

5/5

Google

Andrew and cloe were amazing. First time renting and experience couldn't have been any better!

Rachel · 25 August 2023

Agent replied · 24 August 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very good service: Becky Andy and Chloe in particular are very nice to deal with.

Mike · 25 August 2023

Agent replied · 24 August 2024

Thank you Mike for your kind words and 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

Customer friendly staff. Provided Excellent service in time.

Sumit · 27 January 2024

Agent replied · 24 August 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

An absolute pleasure to deal with, Cloe has has been a professional throughout our dealings, from finding and viewing a property to the final days. Great communication and very polite. Highly recommended.

Paul · 25 August 2021

Agent replied · 24 August 2024

Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

We found Bethany an absolute gem when viewing our new home. She was personable, friendly and made the whole experience a joy. Well done and keep up the good work.PositiveResponsiveness, Quality, Professionalism

Vicky · 25 August 2021

Agent replied · 24 August 2024

Many thanks for the marvellous 5* review . Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service. Becky and Andy so so helpful and professional. Smooth service.

Roddy · 29 September 2023

Agent replied · 24 August 2024

Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Andy, Bekky and Cloe provided excellent service in getting the property rented out

Sridhar · 25 August 2023

Agent replied · 24 August 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Manager never in when I telephoned

Manager never in when I telephoned. Many lies told, no customer service, even when I raised some on going issues as a complaint. It did not bother anyone that potentially I had lost almost thirty thousand pounds, when too aborted sales came and went, and nobody showed the slightest bit of concern.

Anthony · 26 January 2023

5/5

Google

The customer service experience is absolutely phenomenal. Hand on heart the best agency out there.. I'd definitely recommend coming here for anyone looking to buy or rent, you will receive amaaazzzzing service!! Ask for Rebecca, she's THE best!

XSx · 26 August 2019

Agent replied · 24 August 2024

Thanks for leaving a amazing 5* review of your experience with our dedicated team. Your recommendation is appreciated. Best wishes, Lucy

5/5

Google

Professional staff. Move in went smoothly

Thelma · 27 January 2024

Agent replied · 24 August 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Bad experience with them . Very hard to deal with them ☹️

DENIS · 25 August 2023

Agent replied · 24 August 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Professional and very helpful staff. Keep up the great work. Good luck.

Gertrude · 25 August 2023

Agent replied · 24 August 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Many thanks to all of the team regarding the sale of my property. Particular mention to Becky who has always been helpful over the years whilst renting out the property.PositiveResponsiveness

Jason · 25 August 2021

Agent replied · 24 August 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read King's Google reviewsLeave King a review

Questions about King and Chasemore Lettings

Has King and Chasemore Lettings won any awards?

Yes. King and Chasemore Lettings won Platinum in The Trusted Agent 2026 awards.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent