Homes for you Crawley reviews

★★★★★ 5/5

Facebook

We’ve been looking for 2nd year university accommodation for a few weeks and homes4u have been great! Poppy was so helpful and the whole process was really quick and easy! Would definitely recommend!

Lily · 30 November 2020

★★★★★ 5/5

Google

Good Estates Agents ,they looking after customers from day your looking property until you get it . Recommended this agency for your future house rent , i been with this agency nearly 3 years and they looking for me anytime that i need it . Thanks Duke for your hard worker and keep and touch for any updatesPositiveResponsiveness, Quality, Professionalism, Value

Jean · 27 August 2021

★★★★★ 5/5

Facebook

Tommy is absolutely fantastic, a great help and extremely friendly. I felt at ease through the process and he has been supportive in meeting my needs. Highly recommend. Thank you Tommy

Jaie · 20 March 2021

★★★★★ 1/5

Facebook

Homes4u are horrendous. I was a landlord. They are the worst company I have ever dealt with. The last tenants moved out in June and they didn’t pay all their council tax nor utilities bills. Homes4u have just informed me that this can’t be taken out of their deposit which leaves me to foot the bill. Landlord; be aware that they will rip you off with repairs, using work people who charge 30% or more than others in the area. You will receive limited correspondence as soon as something goes wrong. Homes4u will gladly take more than their fair share and will shirk work whenever they can. Tenants; this is a terrible estate agent. My advice is to never go with them. I will be taking them to court.

Huwy · 30 November 2020

★★★★★ 1/5

Facebook

AVOID THIS COMPANY! During our tenancy they were ok although there were a few things that were broken when we moved in that needed fixing. They showed their true colours at the end of our tenancy. No communication at all about moving out. A week after moving out I made contact about the return of our deposit and got a 'move out guide' sent to me in return?! It is now 4 weeks since we moved out and there's no sign of our deposit. They are also taking £210 out of our deposit for a "deep clean" although when we moved in it was filthy and we left it in good condition. Please save your money and do not use these charlatans.

Frankie · 27 October 2020

★★★★★ 5/5

Facebook

Great customer service. Was unable to view property however sent video viewing and enough information over email. Smooth transaction and would definitely recommend to other students. Huge thanks to Sasha Mahdi for sorting out my accommodation so promptly.

Abdul · 30 September 2017

★★★★★ 5/5

Facebook

Emma was really helpful when dealing with me and my house. she was thorough and very prompt with keeping me up to date with changes and the process in general

Andrea · 2 March 2021

★★★★★ 5/5

Facebook

After 2 months of trying to organise a house share with my friends in Manchester and I, going through numerous agents, we came across Homes4u. I called up and was met by the best person who could’ve handled the job. His name was Tommy. Tommy organised everything for us and unbelievably fast and was an amazing help. He kept great communication and within less than a week we secured a house a beautiful house and it couldn’t be better. We are so happy! Without Tommy and Homes4u we would still be looking for a house and being messed around by other letting agencies who are also big names but aren’t reliable. The 5 of us involved in the house share would 100% recommend Homes4u they are brilliant, keep great communication and are really down to earth friendly people. Thankyou

Kenneth · 19 August 2020

★★★★★ 1/5

Facebook

Absolutely horrendous customer service. We pay £975 a month and the ceiling has fallen in, the bath has flooded to the bottom floor, there a mushrooms growing in the ceiling and yet despite us reporting this over the past year they continue to collect their rent and do nothing about the hazardous conditions we live in. I would not recommend Homes4u as their property management is poor and when you are signing a contract for a year you do not want to be placed in the situation we are. Don’t make the mistake we have it’s ruined are experience and would not trust renting again. I only wish I could Upload the videos and the email trail of you their responses

Rachael · 9 August 2020

★★★★★ 1/5

Facebook

I currently renting a property through Homes4u and I can honestly say it’s the most unprofessional and untrustworthy ‘company’ I have ever dealt with. I have rented properties many of times and never experienced anything like it. From a tenants point of view I would really recommend you stay clear and also from a landlords. I actually feel sorry for the owner of this house. I have been reporting a leak within the house for over a year and nothing has been done and instead of just fixing it and be done with the ceiling has now fallen in and it’s completely damp and rotten. It’s actually growing mushrooms and fungi which they think is acceptable for us to live in seeing as though where living through a pandemic that causes breathing problems.

Nicole · 9 August 2020

★★★★★ 5/5

Facebook

What an amazing and quick process renting a flat was through Homes4U. Tommy Thacker dealt with our case, so friendly and bubbly was able to laugh with us down the phone and make the whole process enjoyable and easy to understand. I have rented properties for 3 years in Manchester and this was one of the most pleasant! Amazing communication, effort and service from Tommy, keep up the good spirit!! Thank you so much :) Love from 2 very happy ladies Meg Jayne x

Georgia · 9 August 2020

★★★★★ 1/5

Facebook

Been left since Thursday with no hot water and the estate agents just argue and argue they are doing everything they can. Lol like what? I still have no water, I cannot go to work without showering as we are in the middle of a pandemic and don’t even get me started on my child having cystic fibrosis so I was already showering 20 times a day just to be around him! I have two contractors that have the part I need and would come today but that’s not good enough. Avoid like the plague.. I thought still having wood chip on my walls was bad enough but you no I have to lose money and not shower aswel ?? thanks homes 4 u I really appreciate it. Also if anyone is looking for a job these guys literally pick people off the street who don’t even no any laws regarding real estate so nice easy earner for anyone rude, unhelpful and vile. If I can’t go to work I can’t pay my rent remember that.

Amy · 13 July 2020

★★★★★ 5/5

Facebook

Moving house is extremely stressful, and as a tenant of several estate agents over the years, I have to say they often leave lots to be desired. Not so with homes4u. Just moved over to them as I found a house they had available perfect for my family and I. Alice Pittard took my original enquiry, answered all my questions and then took me through the virtual tour of the property. She then took me through the application forms, (which I filled in wrongly to start) and liaised with the landlord for me regarding a couple of other questions I had. Ultimately, she saw me through from initial phone call to reserving the property in mega quick time. She then advised me somebody else would take me through the process of references and tenancy, and sure enough, later that day, Peter Groves got in touch. He took me through the reference applications and then through all of the paperwork up to and including signing the tenancy. There's lots to cover in the tenancy, and having a family - I'm as keen as homes4u to ensure that everything is exactly correct and it was extremely reassuring to see that homes4u were so organised in their approach. Covid-19 puts us in another strange world where the majority of this process took place either over the phone, online or via email, but no complaints, from me, there was no absence of customer focus despite this. From viewing a house online, to signing a tenancy agreement in 7 days flat, amazing work homes4u - and particular credit to both Alice and Peter who really put in the effort and have made me realize that homes4u are not just a typical estate agent! Thanks ever so much you have made our week/month & year!

Adrian · 13 July 2020

★★★★★ 1/5

Facebook

I am a landlord of one of those flats in Quay House and I am looking for landlords of the other flats. The Endeavour project worked out to be one big scam, now they are bankrupting, I suffered huge financial loss on this "affordable" deal. People responsible for this scam are: GWYNNE, Jonathan / GRAY, Stephen Robert / Mr Jonathan Robert Keatings of ENDEAVOUR STRATEGIC LIMITED and ENDEAVOUR QUAY HOUSE LIMITED and ENDEAVOUR STRATEGIC CONSULTING LIMITED (08128503), the company address: 32 Crescent, Crescent, Salford, Manchester, England, M5 4PF. The estate agent Homes4u was taking part in this scam, they were selling this “fabulous” deal and even when I was informing them the deal is a scam as Endeavour stopped paying their rent to me and the building has never been finished, the agent Homes4u was still selling the other flats from the building, it took me good few months to persuade them to remove this deal from their portfolio. An ex-employee Rippon who actually sold me the property in the Quay House resigned from working at Homes4u and he told me the Homes4u owner is a very good friend with the Endeavour directors. The building has never been finished and now the company that is taking the building over from Endeavour that is in a process of bankruptcy is requesting money from landlords to finish the works to the building and the grounds around. What is more GWYNNE, Jonathan / GRAY, Stephen Robert have just appointed another scam companies (details available on Companies House website). Then there is that Salix company involved as well, they were happily renting my property to tenants for the last two years but they forgot to pay me. Even when I finally managed to get my property back through a court battle that lasted 7 months and costed me thousands of pounds they still continued to rent my property until I finally managed to evict the tenants. Now I won my property back but the building is literally falling apart (it’s 3 years old) and the new management is requesting more money from us landlords to bring the building to decent standards. I managed to speak to one other landlord and now we are both looking to contact as many landlords from Quay House as possible to join forces against this scam. I am flat No 1, the other landlord is flat No 7, please contact us if you are in similar situation.

Monika · 13 June 2020

★★★★★ 5/5

Facebook

Great customer service, the agent was accessible and informative, it was easy to get hold of the agent who answered all my questions and provided clear details, and he was very friendly thank you Abdul Sami

Ty · 13 July 2018

★★★★★ 5/5

Facebook

Just secured our student house with homes4u, really appreciate all their help. Gavin was great, he understood us a lot, was nice and friendly and made everything easy :)

Rosie · 20 March 2021

★★★★★ 1/5

Facebook

I am a landlord, i have had so many bad experiences with Homes4u. They never responded to my emails, they are always on the phone if you call. They do not chase late payments but still take their money. They are currently in breach of contract because they can not be bothered to conduct a final inspection of my property. I am having to go to the property ombudsman because of their failings. I applaud you to look elsewhere to find another company to look after your interests. I think one star is too generous. Homes4u just do not care as long as they take your money.

Michael · 15 April 2020

★★★★★ 5/5

Facebook

In the face of some challenges in communicating with the landlord and other issues, Homes4u and especially Tracey Davies were outstanding in their support and in their timely handling of any issues with the property.

Ben · 12 June 2018

★★★★★ 5/5

Facebook

Tarin has been incredibly efficient and provided us with very high customer service with her friendly, helpful and professional manner. We are very grateful for your help. Thank you!

Nicki · 16 December 2020

★★★★★ 1/5

Facebook

we are students that are renting through homes4u, since we moved in in july 2019 they have left us with dodgy heating and a radiator that needs replacing, they have also left us with a mouse problem that is only getting worse and worse because they actively refuse to fix the structural issues in the house including holes in the walls, they have left damp in the house and are allowing someone with severe asthma (me) to continue living here under the circumstances.

Charlotte · 12 January 2020

★★★★★ 1/5

Google

Really rude snobby man, we are leaving our current rented property because of a section 21. We need to be out at the end of Aug with nowhere to go. Now claiming UC due to Covid to top up income. Impossible to rent privately. Council may help us if I can provide evidence of the difficulties. He refused to put in an email that I would require a guarantor then hung up on me. Thanks a lot.NegativeProfessionalism

Rachel · 27 August 2020

★★★★★ 1/5

Facebook

No idea how this company has anymore than 1 star but I would absolutely not recommend this company. If you unfortunately have to use this company be very wary about what they tell you. Throughout our tenancy me and my two other flat mates have had troubles with them. Our balcony door physically came off and they refused to send out a contractor until two weeks because they “had none in the UK”. We carried on complaining because, our balcony door CAME OFF which was a serious security risk and cold air was coming through, they somehow managed to send one the next day (after constant complaining) even though there was none in the country?? None of our other addresses issues where taken seriously. The moving out procedure is not smooth and we are still to receive a deposit or even send off the guide due to meter issues. We tried locating our meters and after failing we contacted our suppliers who told us to contact the agency to locate them which we did. My flat mate was not told where the meters are however she was told that the property manager would take the readings upon inspection and I was also told this over the phone. When requesting the meters our property manager simply responded “it’s your responsibility” and that she has no readings. Never ever ever get a property through this agency!!!!! The only plus side is one of the ladies who we contacted was very helpful and very understanding and it’s a shame she has to work in such an uncoordinated company. Now we will probably have to pay other people’s bills because we have been misinformed by this agency.

Nayilah · 9 July 2019

★★★★★ 5/5

Facebook

Gavin was brilliant with helping us be able to obtain a student house for next year. Really friendly and very responsive. Made the process quick and easy.

Jamie · 16 November 2020

★★★★★ 5/5

Facebook

Securing a student flat for me was as smooth and easy as possible, everyone at homes4u was kind and helpful especially Tommy Thacker who helped me through the entire process!

Richard · 13 November 2019