Homes for you Crawley reviews

★★★★★ 5/5

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Many thanks to Harry Chadwick in Manchester for his swift pro active service in getting a speedy repair done with a boiler problem for my tenant. Although I have boiler cover with a British Gas Homecare policy , they were unable to get an engineer out until 24th Feb.! Probably due to ongoing industrial relations at BG. Harry arranged for a contractor to attend the same day! I contacted BG and they were happy, under the current circumstances, to have a 3rd party to carry out the repair and reimburse me. Main thing is, my tenant wasn’t left without heating or hot water! Many Thanks Harry! 🏆

Stuart · 19 February 2021

★★★★★ 5/5

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I couldn't recommend Steven Curley at Homes4U more highly. His professionalism, patience and persistence throughout what ended up being a drawn out sales process on our house kept us on an even keel. Drawn out partly due to Covid and partly to some bad luck, but through it all Steven regularly kept us informed, and we felt he thoroughly empathised with our situation and did all he could actively do to progress matters. I really would be very happy to have him in my corner on any sale going forward.

Mira · 9 August 2020

★★★★★ 5/5

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Tommy, Beth and Joe (Manchester Deansgate) have all been extremely helpful and efficient. Beth managed our requests to view the property in a timely manner and organised the viewing to suit us, while Joe was friendly and on time for our viewing, but also gave us space to explore the property. Further to viewing the property, Tommy has explained everything clearly with regards to the next steps and the application to rent and we look forward to renting with Homes4U.

Victoria · 25 November 2019

★★★★★ 1/5

Google

Leo is absolutely disgusting and does that know how to deal with his customers. They are not valued but they are the ones who makes his business. He tried to keep a weeks worth of rent from me which I was owed and then when I questioned him about it, the responses I got was absolutely disgusting. DO NOT USE THIS AGENCY. My advice is to read your contracts very carefully as he makes his own rules as he goes along. Absolute crook and it's such a same Duke works for him because he is such a nice guy and can do way better than being around a crook like Leo.

Ginelle · 28 July 2019

★★★★★ 1/5

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Stayed in a homes4u house as a student, me and my house mates were treated awfully for the entirety of our tenancy. Very slow and inefficient at repsonding to any issues. We had a leak from the bathroom which resulted in mound and damp in our living room and water pouring from our lightbulb leaving us without electricity for 3 days, we reported this constantly during our tenancy and nothing was ever done to resolve this. The chimney on the house was falling down making it unsafe for anyone to stay in the room below it - homes4u were aware of this yet failed to inform the resident, putting her in danger (we were finally informed by someone from the council). There were so many issues with the house yet as students we were ignored and made to wait ridiculous amounts of time for anything to be resolved and treated with no respect from property managers and the landlord.

Phoebe · 28 July 2019

★★★★★ 5/5

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So far, in my search for a new property to let, Gavin has been everything a prospective tenant might need from a home advisor. Professional in approach, quick in reply and succinct in his advice. It's heartily refreshing to feel an advisor has your best interests at heart and also makes the effort to offer you suitable alternatives. Looking forward to liasing with Gavin and the Homes4U team in the future. So far, would highly recommend.

James · 16 November 2020

★★★★★ 5/5

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Having worked with the homes4u team, in particular Ann and Matthew, over the last few months I can honestly say that as a business homes4u are extremely customer focused and place the customer is at the centre of everything that they implement. Now that they are offering Zero Deposit to their landlords and tenants it is clear to see that they are a clear market leader looking to make a difference, whilst maintaining the high standards that they hold themselves too. I am genuinely looking forward to working with all the team in the coming weeks, months and years.

Annalese · 23 October 2018

★★★★★ 5/5

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I’ve been renting off them for over 4 years now and in that time I’ve had changes in personal circumstances and a house fire where we lost everything! Through all of this I’ve always dealt with Emma Beecroft who has been supportive, brilliant and understanding, also Michelle Brobbin in the accounts dept, always responds and deals with any queries/requests quickly and efficiently. Letting agents usually receive bad press etc, but I can honestly say I’ve never had an issue with anything I’ve approached them with, thank you for making the turbulent past 4 years a bit more bearable ?

Lisa · 18 April 2018

★★★★★ 5/5

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I wish to commend the excellent professional service provided by EMMA BEECROFT, Senior Property Manager at Homes4U Withington, South Manchester. I am one of several Directors of a block of flats in West Didsbury. Emma offers superb support and assistance in the running of our block. Emma is always willing and cheerful; positive and proactive; efficient and effective; professional, courteous and kind. In particular Emma offers rapid response to communications and has excellent inter-personal skills. When necessary she connects us with a great fleet of Homes4U approved workers to come to our aid with a variety of different services. Thank you Emma for everything you have done to help us and long may we enjoy our fruitful professional relationship! Marsha Myers Director

Marsha · 1 April 2018

★★★★★ 1/5

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The WORST housing agents I have ever dealt with. We have mould in our house, missing furniture, leak in the roof, broken doors, broken back fence, curtains falling down, broken toilet and a cold shower. Some of this issues were reported in July when we first moved in and have yet to be fixed. Others were reported in December. Due to these issues I have had mouldy clothes and a £400 brand new tv broken from doors falling off hinges. Completely unreliable staff who do not contact back and when they do have no answers to when things will be fixed. I think it’s disgusting how we have paid £250 admin fee for the property to be dealt with and yet have lost money fixing my own items that was damaged due to their lack of organisation. Reported this to almost every staff member possible. I’d advise never letting a property from these agents and avoid if a landlord too. The property is seriously damaged and increasingly getting worse. Simply pathetic...

Becca · 5 March 2018

★★★★★ 5/5

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Just rented a house via Homes4u recently. There were 4 of us looking for a house with a particular price and location. We told Lily, the agent we were working with, this information and she found many homes that matched the description. We were quick to view and then find a house which was perfect for us in a short amount of time. Lily was very helpful and communicative throughout the whole process. Would definitely recommend Home2u for finding student accommodation.

Mollie · 26 February 2018

★★★★★ 5/5

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This review is a for Tarin Entwistle - Office Manager & Tenancy Administrator at the Withington office in Manchester. After deciding to move out from a property into a next one, you'd think it would be very straight forward. It wasn't, countless and numerous people dropping out of the house and all sorts of problems occurring as this process has been ongoing since MAY. I just wanna give a massive thank you to Tarin, most people would have been stressed and potentially would've given up but she's been there every step of the way and kept us up to date and kept communication brilliantly!! We finally got there in the end! Thank you so much and wish you all the best Sarafina

Sarafina · 11 September 2017

★★★★★ 3/5

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All was going fine with Homes4u until I rang up to ask what the status was with the change of tenancy on our groups contract, a receptionist or whoever answered the phone was extremely rude, used a very rude tone and wouldn't tell me any information that I needed to know, when I only asked when everything would go through and what else needed to be done. Luckily a lovely lady called Tarin entwistle sent me all the information I was asking for straight away and has helped a lot with this process. Updating me daily and helping a lot!! All credit to her!

Georgia · 7 September 2017

★★★★★ 5/5

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After being mucked about by several other companies pulling the plug on viewings or not responding to calls I found Homes4u to be brilliant. I went into their Withington office, and straight away Adele was on the phone hunting round for the kind of property I was after and squeezing in viewings. Knowing I was under time pressure all the staff were friendly and I felt like I was really being looked after. So far I don't have a bad word to say about Homes4u, and thanks again to Adele!

Nick · 23 August 2017

★★★★★ 5/5

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Katie Henstock , from the Fallowfield office has been fantastic. She is efficient, professional and lovely to deal with. We are trying to finalise the sale of our student house and she has been so helpful. On the sales side I would recommend Danny Perrin who is also fantastic. One of the best agents I have dealt with. No nonsense or estate agent speak, just a straight-talking chap who does his job really well. This office is great!

Jenny · 1 April 2018

★★★★★ 5/5

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I would like to thank Steven and his team for completing the sale of my property. It was a troublesome sale and without his efforts, we would not have completed so quickly. He was always contactable and always made the effort to keep me up to date. Special thanks must also go to Alice Bradford who negotiated the sale in the first place. She was also very professional and helpful

David · 21 December 2020

★★★★★ 5/5

Facebook

Homes4u is professional, prompt and polite. The member of staff who was helping me, Alice Pittard, went above and beyond what I would have expected. She was always available and ready to help with whatever I needed while also providing me with an abundance of information and choice regarding the properties in question. Strongly recommend this company and in particular Alice, although all staff I came into contact with were outstanding.

Amelia · 27 August 2020

★★★★★ 5/5

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I have tried to see many different houses/flats operated by different agencies and I have the best experience with homes4u. Especially with Max. He was more than willing to help, very friendly, very honest, highly experienced and the best agent I have ever met. Furthermore, he tried to save my time be taking me to see more houses in one hour. I would highly recommend homes4u, especially Max, to anyone looking to move home.

Jakub · 19 June 2019

★★★★★ 1/5

Google

I had a really bad experience with them. I am a landlady and they managed my property for a five months. Tenants were awful - then the agency did not submit full evidence to deposit scheme for damages. I made a formal complaint to Property Ombudsman and today they informed me that my complaint was upheld and a financial award made. Be warned - use a different agent. I found them completely unprofessional.

Samantha · 28 August 2019

★★★★★ 1/5

Google

I had a really bad experience with them. I am a landlady and they managed my property for a five months. Tenants were awful - then the agency did not submit full evidence to deposit scheme for damages. I made a formal complaint to Property Ombudsman and today they informed me that my complaint was upheld and a financial award made. Be warned - use a different agent. I found them completely unprofessional.

Sam · 28 July 2019

★★★★★ 5/5

Facebook

Would definitely recommend homes4u as a company, a very straight forward and easy process and everyone is extremely helpful especially Tommy. Tommy showed me and another one of my house mates round many many houses and emailed me with multiple houses that fit our needs. He has been a great help throughout the whole process of finding somewhere to live and is very easy to get along with and such a laugh.

Megan · 19 July 2019

★★★★★ 5/5

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I dealt with Alice whilst at homes 4 u she was very helpful and professional, nothing was too much to ask for and she was happy to go through anything me and my partner didn’t quite understand. She was very friendly and very approachable whilst in the office. The office had a very nice atmosphere and Tommy and Ibe were both very helpful and welcoming too. Would definitely recommend homes 4 u

Sam · 16 March 2019

★★★★★ 5/5

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We started our search for a house/apartment a month back and homes4u has been our perfect guide through it. Poppy was the agent we came in contact with and she has been of great assistance and help. She was always available for all queries and helped us find the perfect house! I would definitely recommend homes4u, specially if you're new to the city, it'll be beneficial.

Insiya · 22 September 2020

★★★★★ 5/5

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Alice Bradford has been great very patient and kind she has been very understanding as first house I have bought and has been patient with my elderly mother who is scared of Internet . She very kind the neighbor came out when finished viewing and she was happy to calm her down as she was worried about new people moving in to her street.

Lauren · 27 September 2020