Every review we hold for the Crawcrook office, from every platform, shown as written. First names only.
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5/5
GoogleSwift sale of our property. We were kept well informed throughout the process. Would highly recommend and will use again.
Gillian Β· 10 July 2025
Agent replied Β· 8 September 2025
So lovely to hear that you are happy with our service and to hear that you would be a returning client. It was a pleasure dealing with you. From Team Crawcrook.
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5/5
GoogleDenise and team went above and beyond in our recent sale. Always there when I had a query and made sure I was kept up to date with the whole process at every moment. Highly recommended!
Jamie Β· 16 June 2020
Agent replied Β· 15 June 2024
We got there in the end Jamie! Thank you for your feedback and All the very best in your new home.
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5/5
GoogleRecently had the pleasure of working with Sarah-Jayne at Your Move Crawcrook, great service. I would highly recommend Sarah-Jayne and her colleagues at this branch if you are looking at selling or buying a property in the area.
Paul Β· 17 June 2019
Agent replied Β· 15 June 2024
Thank you for your kind words. We hope you are happy in your new home and appreciate the great feedback too!
Kind Regards,
Sarah-Jayne
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5/5
Googlelovely team at Crawcrook, Chris Hazel Alex Denise Megan and Katrina they were all so helpful and i appreciate all there advice regarding the valuation and possible sale of property, defiantly recommend your move estate agents Crawcrook
Michelle Β· 8 November 2024
Agent replied Β· 23 November 2024
Thank you Michelle for your lovely review. We appreciate the kind feedback and wish you the best of luck with your property. Thank you, Your Move Crawcrook
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5/5
Googlewe sold our house and bought our home through Your move. All staff were always friendly and happy to help with our enquiries, particularly Leanne! couldn't reccomend enough! thank you ladies xx
Jade Β· 16 June 2020
Agent replied Β· 15 June 2024
Many thanks for your feedback Jade. We hope you're settled in your new home!
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5/5
GoogleVery professional, friendly and welcoming branch, with a quick and hassle free service all round. Special thank you to Leanne and Suzanne for all your hard work and help along the way!
P Β· 16 June 2020
Agent replied Β· 15 June 2024
Thank you so much Phily for your feedback. You know where we are if you ever need us in the future.
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5/5
GoogleAll the lovely ladies at Your Move crawcrook are absolute gems, really friendly and welcoming! I've bought 2 houses through them and I currently rent one out too, they're so helpful and they always have a smile on their faces π
Keep up the good work!
Adam Β· 17 March 2024
Agent replied Β· 15 June 2024
Thank you for your lovely review Adam its lovely working with you and we look forward to working with you on future projects. Michelle and the Crawcrook Team
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5/5
GoogleHuge thanks to Crawcrook Your Move, I felt very well looked after and supported throughout my property purchase all the way to moving into my new home. Denise was so helpful and friendly, proactive in keeping the process moving and keeping communications flowing. Lovely service, thank you!PositiveResponsiveness, Professionalism
Astrid Β· 24 October 2022
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5/5
GoogleThe company is amazing and delivered on there side of the process. Denise,Suzanne, Megan and the rest are very helpful and made the experience soo much easier of a time.
Adam Β· 3 December 2024
Agent replied Β· 10 December 2024
Thank you for your lovely review - Good luck in your new home Adam, from the Crawcrook Team
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5/5
GoogleYour Move recently helped me sell my home and were great. All the team were lovely but my main contact, Denise in the Crawcrook office was brilliant, caring and so lovely to work with.
Alison Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Alison, thank you for your lovely review. We hope you're getting settled into your new home & it was lovely working with you. Thank you, Your Move Crawcrook team.
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5/5
GoogleI had an absolutely outstanding experience renting through this letting agent, especially with Katrina who went above and beyond to ensure I would get the house of my dreams. Thank you so much to the crawcook team! I would highly recommend this branch.
Cassie Β· 17 January 2024
Agent replied Β· 15 June 2024
Thank you so much for your positive feedback Cassie we really appreciate it. We are delighted you love your new home. Michelle and the Crawcrook Team
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5/5
GoogleA massive thank you to the Crawcrook Your Move branch for the professionalism, efficiency and friendly service. Denise and Sarah Jayne kept me updated regularly, they always replied to my emails with positive answers!!
Well done girls and thank you again.
Deborah Β· 11 November 2022
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5/5
GoogleMassive thank you to Suzanne for all her helpπ, Leanne and Katrina have been amazing throughout and nothing was a bother. They have all been so helpful and made my experience a good one. Don't fancy doing it again though! π€·ββοΈ. Thank you for all your help!!πππ β¦
Karen Β· 16 June 2020
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5/5
GoogleI would have no hesitation in recommending your move crawcrook to anyone , they were a breath of fresh air , regularly kept me updated and called back when they said they would , the girls were really friendly and helpful, they made a stressful process a very relaxed affair, so thank you to all the girls it's all been very much appreciated
Jason Β· 16 June 2020
Agent replied Β· 15 June 2024
Really appreciate your feedback Jason, thank you. All the very best in your new home.
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5/5
GoogleReally happy with how our sale was managed during Covid! Denise M always on hand and very responsive to any questions we had, can not recommend her enough!
I have used yourmove twice now- the first was for the purchase of our first home and second the selling of it. Even though we didnβt use Suzanne this time for the sale of our property she was still involved with our buyers and was always there if needed.
Both a massive asset to yourmove crawcrook! Thank you very much ladies Lorna and ChrisPositiveResponsiveness, Professionalism
Lorna Β· 24 October 2022
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5/5
GoogleWe had a very helpful experience with all the team at Crawcrook, we sold & bought from them & nothing was to much trouble, always available via the phone or email. Thanks to all the team
Craig Β· 19 September 2023
Agent replied Β· 15 June 2024
Hi Craig, thankyou for your kind review. We hope you are enjoying your new home and we wish you all the best for the future, from all the Crawcrook team.
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5/5
GoogleThe Crawcrook branch and Denise in particular were excellent throughout our process. We dealt with many different Estate Agents while looking for a property and they stood head and shoulders above the rest. Always answered the telephone and dealt with our queries quickly and professionally. Can't recommend them enough.
Chris Β· 16 June 2022
Agent replied Β· 15 June 2024
Thank you so much for your kind review Chris, it was a pleasure working with you. We all hope you will be very happy in your new home.
Michelle and all the team in Crawcrook
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5/5
GoogleI know that usually the estate agent works in the best interest of the seller rather than the buyer, but as the buyer in what turned out to be a complicated conveyancing process, I always felt fully supported by Denise P and Michelle at Your Move. They always responded to my emails, dealt with my stress with kindness and reassurance, and worked hard behind the scenes to keep the whole conveyancing process moving when it often looked as though my purchase might fail. I never felt that they weren't also on my side, and they facilitated easy communication between myself and the seller with them as intermediary. It felt that nothing was too much trouble, and Denise even made time for me to view my new home two days prior to completion, to ensure that there were no outstanding issues that I would need the seller to address. As it happened, the boiler had 'gone to sleep' after being out of use for several months, and they arranged for it to be serviced and fine-tuned in time for move-in day.
I cannot thank them enough for flying the good customer service flag so high. Really, all estate agents should work to this standard -- they went above and beyond. Thanks a million to all at Your Move Crawcrook.
Nicole Β· 16 June 2022
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5/5
GoogleGreat service from everyone at the crawcrook office. Hazel,Katrina,Denise,Megan and Alex what a great team, just what I needed to manage everything. Thank you for your help (especially on exchange /completion day!).
Ann Β· 4 April 2025
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5/5
GoogleYour move crawcrook did my mums sale & buy 100% recommend them they are all very professional katrina Denise penny sophie michelle
Paul Β· 16 April 2024
Agent replied Β· 15 June 2024
Thankyou so much for your kind review, always a pleasure helping such lovely customers! From Michelle and the Crawcrook team
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5/5
GoogleIt was a difficult process for us but just due to circumstances. We got there in the end. The team in the office were very professional,supportive and positive throughout. We used one of your moves panel of solicitors and again this made it far easier. I would definitely recommend Your Move particularly the Crawcrook office.
Neil Β· 17 June 2019
Agent replied Β· 15 June 2024
Yes, we got there in the end! We hope you are very happy in your new home.
Thank you for your feedback, it is highly appreciated. If you need us in the future you know where we are!
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5/5
GoogleGreat service from the team at Crawcrook Your Move during my sale,
most notably from Denise, Katrina, Michelle and Penny.
Jack Β· 17 March 2024
Agent replied Β· 15 June 2024
Thanks for your review Jack its been great working with you and we finally got there. We wish you all the very best in your new home and hope you have many happy years there. Michelle and the Crawcrook Team
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5/5
GoogleWould like to say a big thankyou to all the girls at your move they have gone above and beyond helping me and Gary into are new home they were absolutely brilliant from start to finish a massive thankyou to you all from both of us . Would certainly recommend to anyone moving home
Michelle Β· 17 June 2019
Agent replied Β· 15 June 2024
Many thanks to you both. We hope you are very happy in your new home. Time to relax.
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5/5
GoogleExcellent service Helpful all through the sale process house sold at a challenging time would use again Helpful all through the House transaction.
Neil Β· 18 December 2023
Agent replied Β· 15 June 2024
Thank you so much for positive feedback it was a pleasure working with you Neil. Michelle and Crawcrook Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.