Every review we hold for the Crawcrook office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleYour Move Crawcrook helped me immensely whilst dealing with a complicated and protracted trust sale.
They were all friendly, professional and understanding, guiding me through from start to finish.
I’m grateful to all the team for their advice and efficient service… Thank you Michelle, Jess, Denise, Sophie, Penny, June and especially so to Katrina who was always there throughout.
Highly recommend Your Move Crawcrook.
Alli · 1 June 2024
Agent replied · 15 June 2024
Thank you for your kind review Alison it was a pleasure to work with you and although it took time we got there eventually. Michelle and the Crawcrook Team
★★★★★ 5/5
GoogleHazel and the team at Your Move have been incredibly accommodating throughout my recent purchase. June was exceptionally kind and helpful during the viewings, making my experience with the team even better. I look forward to doing more business with Your Move Crawcrook in the future!
GurAsees · 3 December 2024
Agent replied · 10 December 2024
Thank you, Gurasees, for your lovely review. It has been a pleasure for us in the office. We look forward to working with you again in the future. Thank you.
★★★★★ 5/5
GoogleGreat experience buying and selling using Your Move in Crawcrook. Highly recommended. Thanks Katrina!
Titan08 · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We're delighted to hear you had a great experience buying and selling with Your Move Crawcrook. Katrina and the team will be thrilled to know their support made a difference. We really appreciate your recommendation and wish you all the best in your new chapter!
★★★★★ 5/5
GoogleDenise, Jess and the rest of the team at Your Move Crawcrook were an absolute pleasure to work with. They know the local market and are proactive, responsive and reliable. I won't hesitate to recommend them to friends and family looking to sell their house.
Ben · 16 November 2024
Agent replied · 23 November 2024
Thank you for your lovely review Ben. Thank you for the business & best wishes. Crawcrook team.
★★★★★ 5/5
GoogleThese were the only people throughout the torturous process, to actually appear to do their jobs efficiently and cheerfully. They were supportive and available whenever I had a question. I’m grateful for all their efforts. Katrina, Hazel and Denise were particularly helpful
Mabb · 26 November 2024
Agent replied · 10 December 2024
Thank you for your lovely review. I hope you're getting settled into your new home. Your Move Crawcrook.
★★★★★ 5/5
GoogleEvery time I spoke with the girls at Your Move, Crawcrook, they were polite and understanding and went out of their way to help me as soon as they could. I mainly spoke to Penny and Katrina and they couldn't have been more helpful and always pleasant.
Emma · 24 August 2024
Agent replied · 23 October 2024
Thank you so much for your kind review. Good luck in your new home from all at Crawcrook Your Move
★★★★★ 5/5
GoogleAbsolutely amazing service from the team in Crawcrook. From start to finish, nothing too much of a trouble and 5 out of 5 for keeping me up to date with the purchase of my first house. Thank you to Katrina, Denise, Sophie and Michelle - I cannot recommend you enough!
Daria · 1 June 2024
Agent replied · 15 June 2024
Thank you for your very kind review Daria, you were so lovely to work with, good luck in your new home. Michelle and The Crawcrook Team
★★★★★ 5/5
GoogleHelpful and friendly staff, good website, easy to get viewings and kept informed throughout. Pleasure to deal with from initial browsing to picking up the keys to my new house, all the staff are great - Katrina, Denise, Megan, Hazel and Alex.
Hayden · 16 March 2026
Agent replied · 16 April 2026
Thank you for your lovely review, it was our pleasure, so glad to hear you enjoyed a great service for us. From Your move Crawcrook Team.
★★★★★ 5/5
GoogleThe Yourmove team at Crawcrook were efficient, organised, always helpful and responded quickly to any queries. I wish we’d chosen them in the first place. Excellent service and would recommend them to any future sellers.
Jane · 3 December 2024
Agent replied · 10 December 2024
Thank you for your lovely review, it was a pleasure working with you.
From The Crawcrook Team
★★★★★ 5/5
GoogleA massive thank you to all the ladies at Your Move Crawcrook especially Denise and Katerina who helped and supported me throughout my very long house moving journey. The team were always ready to help with any queries or questions I had. The hardwork and professionalism of the team is second to none. I would highly recommend Your Move Crawcrook if you are buying or selling your home!
Laura · 16 June 2022
Agent replied · 15 June 2024
Thank you so much for the positive feedback Laura, we really appreciate it. We certainly hope you are very happy in your new home as you were so patient waiting and a pleasure to deal with. Thanks again from all the Crawcrook team.
★★★★★ 5/5
GoogleCouldn’t have wished for a better service selling my house and buying my new home.Denise and the girls went more than the extra mile as I was purchasing from a vendor who made every single thing awkward.nothing was a problem for Denise even having to do some of the work that the vendor should have done!.
Constant contact and updates throughout and she gave me total confidence in her and her team from start to finish.id recommend anyone to use your move at crawcrook,a fantastic team second to none!.thank you to Denise and the girls,I can’t thank you enough!
Scott · 17 June 2019
Agent replied · 15 June 2024
You are very welcome Scott. We got there in the end. Thank you for the amazing review.
★★★★★ 5/5
GoogleMe and my partner went through your move crawcrook to rent our first home. Everything was made very simple, we had Katrina who was always available to call and gave us all the information we needed. Thank you
Grace · 16 April 2024
Agent replied · 15 June 2024
Thankyou so much for your kind review Grace, we really value your feedback. We hope you are both settling into your new home, from Michelle and the Crawcrook team :)
★★★★★ 5/5
GoogleKatrina, Denise, Megan, Hazel and Alex, were all lovely and knowledgeable, and gave a very professional service. I would definitely recommend them to sell and buy a house.
Elizabeth · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words and recommendation! We’re thrilled to hear that Katrina, Denise, Megan, Hazel, and Alex provided you with such a positive and professional experience. It was a pleasure working with you, and we truly appreciate your trust in our team. Wishing you all the best in your next chapter!
★★★★★ 5/5
GoogleFantastic service & lovely friendly staff.
Megan was really lovely & great with every query we had.
All of the staff I spoke to were very friendly.
Would recommend to everyone selling (or buying)
Thankyou so much to all of you.
Moira · 7 June 2025
★★★★★ 5/5
GoogleI have recently made a purchase of a property in Crawcrook and can honestly say i have received the utmost of professional help, courtesy and assistance from the outset from all members of staff at the office in Crawcrook. So may i say a huge thankyou to you all, Denise, Katrina, Jess, Sophie and Michelle. I would have no hesitation in recommending them to anyone who may be looking to move ,buy, sell,or rent within the locality.
Philip Astley.
Philip · 25 July 2024
Agent replied · 23 October 2024
Thank you for your lovely review, we are delighted that you experience a great service with us, it has been a pleasure dealing with you and we wish you all the very best for the future in your new home. Your Move Crawcrook Team.
★★★★★ 5/5
GoogleWe have used YourMove for our property sale and communication was amazing by the whole team Hazel, Megan, Denise, Katrina and Alex. All of them made the whole process really easy and helped us a lot.
DJ · 16 December 2025
Agent replied · 16 April 2026
Thank you for your lovely review, so glad to hear we made the whole process easy for you, we always strive to provide great customer service. From the Your Move Crawcrook Team.
★★★★★ 5/5
GoogleFLAWLESS SERVICE 😉
We cannot fault your amazing team of girls at the Crawcrook branch. Moving is a stressful enough process to start but that little team went above and beyond from start to finish , friendly , funny and very efficient and have always made us feel more than welcome with our dealings at Your Move . The girls really are a credit to you're brand Please pass on out warmest of thanks and keep up the great work. 😀 Kindest regards Leigh and David
Leigh · 16 June 2023
★★★★★ 5/5
GoogleHazel, Katrina, Denise and Megan were fantastic helping me through the purchase. Due to extenuating circumstances, my purchase was delayed. All the team communicated any updates and regularly checked in to see how I was. Truly a fantastic service and would recommend.
Victoria · 24 April 2025
★★★★★ 5/5
GoogleExcellent service from the team. From my first meeting with Alex to final completion they have been so professional, efficient, friendly and so approachable. To Hazel, Megan, Katrina, Denise and Alex thank you so much. I appreciate everything you have done to support and help my house sale.
Helen · 9 August 2025
Agent replied · 8 September 2025
Thank you so much for your kind words! We're absolutely delighted to hear that your experience with our team was a positive one. It was a pleasure working with you, and we truly appreciate your trust in us.
From Your Move Crawcrook Team.
★★★★★ 4/5
GoogleI sold my house this year with Your Move after renting it out for the past ten years. Prior to instructing them, they were very helpful and supportive with practical advice as to what level of refurbishment will attract what sale price and …
Anthony · 16 September 2025
Agent replied · 16 April 2026
Thank you so much for taking the time to share your experience. We're delighted to hear that you found our team, particularly Denise, Hazel, and Megan, helpful, supportive, and knowledgeable throughout your sale. It's great to know that our … More
★★★★★ 5/5
GoogleWe chose your move to sell or mams house after Alex did the valuation & was so friendly but very honest too. Having never sold a house we were helped with the whole process. The house sold very quickly. The team from your move were all …
Joanne · 16 July 2025
Agent replied · 8 September 2025
Thank you so much for your lovely review, Joanne. It was an absolute pleasure to help you and your mum with the sale of the house, which we hope will be loved just as much by the new owners as it was by your family. Very best wishes to you from all the team at YMCS Crawcrook.
★★★★★ 5/5
GoogleWe want to take this opportunity to acknowledge the excellent service provided by the Your Move team in Crawcrook. We have purchased a property through this office and really have valued the support and advice provided by Denise, Sophie, Penny and Katrina, and in particular, Michelle who did go "above and beyond" during the exchange and completion stages. We now have the keys to the property and are very happy with our new home. From our experience we would not hesitate to either use Your Move again for future property transactions, or indeed, recommend Your Move Crawcrook to colleagues, friends and family.
G · 17 March 2024
Agent replied · 15 June 2024
Thank you so much for your very positive review of the service you received by all the staff in the Crawcrook branch we very much appreciate the feedback. It was lovely to work with you both to help you secure your dream home, we wish you all the very best. Michelle and the Crawcrook Team
★★★★★ 5/5
GoogleMy girlfriend and myself bought a property through your move. We were helped through by Katrina and Michelle who provided us with frequent updates on the sale and were always happy to help with any queries we had. Our mortgage adviser (Suzanne) was also friendly, informative and incredibly helpful to help us get our first mortgage set up, and the same again with any queries or questions we had. Excellent experience from our side working with Crawcrook Your Move and we can’t thank you all enough!
Owen · 17 March 2024
Agent replied · 15 June 2024
Thank you so much for your kind review Owen we really value your feedback. It was lovely to work with you both. We wish you and Kayley all the very best and we hope you will both be very happy in your first home together. Michelle and the Crawcrook team.
★★★★★ 5/5
GoogleThe team at Crawcrook were brilliant through the whole process of my house move. No question was too small and I always got a response as soon as possible. I would highly recommend using Your Move Crawcrook for your house move. Denise did an amazing job at looking after my whole process and I felt that everything was dealt with professionally and efficiently!
Giovanna · 16 June 2020
Agent replied · 15 June 2024
Many thanks for your feedback Giovanna. We hope you're settled in your new home!
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